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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51307 Views
  • 16 replies
  • 36 likes
  • 51307 Views
  • 16 replies
  • 36 likes

Won't sync offline tracks even after upgrade/reinstall/deletion etc

I've spent days trying every single solution I can find online and I STILL can't sync offline tracks. I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalled every single app, I've tried every trick I could find l...

  • Music Fan
  • I've spent days trying every single solution I can find online and I STILL can't sync offline tracks.  I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalle...
  • jeremygoh
  • Community Legend
  • 954 Views
  • 13 replies
  • 0 likes
  • 954 Views
  • 13 replies
  • 0 likes

Connect won't recognise other devices on my network

I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC.The PC will recognise my iPhone as another device, and allow sync, but the connect feature on the iPhone app won't see the PC an...

  • Newbie
  • I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC. The PC will recognise my iPhone as another device, and allow sync, but the ...
  • jeremygoh
  • Community Legend
  • 962 Views
  • 1 replies
  • 0 likes
  • Connect
    iphone
    Windows
  • 962 Views
  • 1 replies
  • 0 likes

iPad Version of Spotify & Menu line on IPAD Air

Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". Anyone knows ?

  • Casual Listener
  • Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". &...
  • jeremygoh
  • Community Legend
  • 1792 Views
  • 7 replies
  • 0 likes
  • 1792 Views
  • 7 replies
  • 0 likes

Equalizer

I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to me that (in my opinion) either it doesn't provide e...

  • Newbie
  • I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to ...
  • jeremygoh
  • Community Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Spotify Connect

on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!

  • Regular
  • on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!
  • jeremygoh
  • Community Legend
  • 425 Views
  • 4 replies
  • 0 likes
  • 425 Views
  • 4 replies
  • 0 likes

iPhone start shuffle without doing anything

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (like under a workout). So in the middle of a song it...

  • Newbie
  • Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (l...
  • jeremygoh
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Laden von Covern deaktivieren

Hallo. Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerdings nicht. Kann man deaktivieren, dass diese immer mitgeladen we...

  • Newbie
  • Hallo.   Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerding...
  • jeremygoh
  • Community Legend
  • 2569 Views
  • 1 replies
  • 0 likes
  • 2569 Views
  • 1 replies
  • 0 likes

when i go offline the songs i downloaded wont play i dont understand??

ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the start and now it doesnt. im on premium 7 days , on m...

  • Newbie
  • ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the s...
  • jeremygoh
  • Community Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Solved!! Update of iPad App - "my music" etc. missing

Hey Spotify, I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as earlier when you only had the possibility to save something as playli...

  • Casual Listener
  • Hey Spotify,   I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as ea...
  • Jong1
  • Gig Goer
  • 3183 Views
  • 5 replies
  • 3 likes
  • 3183 Views
  • 5 replies
  • 3 likes

Solved!! iPod Touch - Not loading any of my playlist or songs, it's all empty.

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks. Description My iPod touch app is not working, I can log in but it's not loading anything after new update. It's like the app in not recognising...

  • Casual Listener
  • Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks.   Description My iPod touch app is not working, I can log in but it's not loading...
  • Tazular
  • Casual Listener
  • 4221 Views
  • 2 replies
  • 0 likes
  • 4221 Views
  • 2 replies
  • 0 likes

Solved!! iOS app pauses music when switch to safari

Running iOS5 on iPhone 4s. All updates applied.When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps.Tried shutting down Spotify and relaunching, no effect.Thoughts?

  • Newbie
  • Running iOS5 on iPhone 4s. All updates applied. When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps. Tried shutting dow...
  • Tuffers-1875
  • Newbie
  • 47195 Views
  • 7 replies
  • 0 likes
  • 47195 Views
  • 7 replies
  • 0 likes

Offline synching not working

HiI am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offline. I have tried switching all 'available offline' off...

  • Casual Listener
  • Hi I am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offlin...
  • jeremygoh
  • Community Legend
  • 2275 Views
  • 3 replies
  • 0 likes
  • offline mode
    offline playlists
    Offline playlists unavailable
  • 2275 Views
  • 3 replies
  • 0 likes

Solved!! Does Spotify prefer sync'd tracks over streaming even when connected to a network?

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum. So I am curious. I don't let Spotify use my cellular network so that I can keep my data down. Instead I simply sync my favou...

  • Music Fan
  • Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum.   So I am curious. I don't let Spotify use my cellular network s...
  • DanHazard
  • Music Fan
  • 927 Views
  • 2 replies
  • 0 likes
  • 927 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for iOS 1.4.0

iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playlist twice. (iPhone) New: Say hello to sorting and filtering in Yo...

  • Spotify Legend
  • iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playli...
  • Goodman
  • Spotify Legend
  • 9968 Views
  • 101 replies
  • 0 likes
  • 1.4.0
    iOS
    Release Notes
  • 9968 Views
  • 101 replies
  • 0 likes

Spotify Premium is not working on my iPhone 5s

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked on Premium it is asking me to pay $12 something bu...

  • Regular
  • Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked...
  • Kayumihama
  • Regular
  • 1111 Views
  • 7 replies
  • 0 likes
  • 1111 Views
  • 7 replies
  • 0 likes

Wtf

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS" on the desktop website does absolutely NOTHING. On the last step y...

  • Casual Listener
  • I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS...
  • jeremygoh
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Car Function

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit.In the past I used CarTunes for local files which gave the opportunity to switch such a function.

  • Casual Listener
  • Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit. In the past I used CarTunes for local files which g...
  • jeremygoh
  • Community Legend
  • 595 Views
  • 3 replies
  • 0 likes
  • 595 Views
  • 3 replies
  • 0 likes

Playlist

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my playlist and not related songs?

  • Newbie
  • Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my p...
  • jeremygoh
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

iPhone saved songs not showing up on desktop client.

I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac. Any ideas?

  • Regular
  • I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac.  Any ideas?
  • jeremygoh
  • Community Legend
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes