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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299237 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
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music stops playing and gets stuck on certain tracks

I have two problems with the app on my iphone 5s, the first one is music just stops playing and my phone goes to homescreen. The app doesn't shut down it just kicks me out of it. If i go back in it doesn't even get through one song before doing it ag...

Regular

I have two problems with the app on my iphone 5s, the first one is music just stops playing and my phone goes to homescreen. The app doesn't shut down it just kicks me out of it. If i go back in it d...

amandab18

Regular

4501 Views

8 replies

0 likes

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  • 8 replies
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Bug? Spotify Doesn't Take Control of Volume Until Playing.

I have a problem on: iPhone 5 Spotify 1.6.0.1746. When Spotify first launches it doesnt take control of the volume until after you have pressed play on a track. When I plug my phone in to play music in my car I have spotify on maximum volume. If I th...

Casual Listener

I have a problem on: iPhone 5 Spotify 1.6.0.1746.   When Spotify first launches it doesnt take control of the volume until after you have pressed play on a track.    When I...

jeremygoh

Community Legend

1654 Views

5 replies

0 likes

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  • 5 replies
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Is there any way to play both sides of a stereo recording through an iPad speaker?

I love Spotify, am a premium subscriber, and use it almost every day; however, about 50% of the time, I listen on my iPad. I love that I can take my music everywhere this way. The only problem is when I listen to stereo recordings, I miss out on amaz...

Regular

I love Spotify, am a premium subscriber, and use it almost every day; however, about 50% of the time, I listen on my iPad. I love that I can take my music everywhere this way. The only problem is whe...

jeremygoh

Community Legend

2631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Non Facebook users

The ios app's social aspect is extremely hindered by the inability/difficulty to share with non Facebook users. If a friend doesn't want a Facebook account; you are unable to share music with him/her by using the share with spotify people. Only peopl...

Casual Listener

The ios app's social aspect is extremely hindered by the inability/difficulty to share with non Facebook users. If a friend doesn't want a Facebook account; you are unable to share music with him/her...

jeremygoh

Community Legend

1308 Views

3 replies

3 likes

Facebook
sharing
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  • 3 replies
  • 3 likes

It takes forever to sync

I really dont know what has happened. It's taking ages to sync my playlists on my iPhone 4s.Never had this problem before, didnt make any sort of updates on my mobile or app and now it takes about a minute to sync just one song.My wifi is really fast...

Newbie

I really dont know what has happened. It's taking ages to sync my playlists on my iPhone 4s. Never had this problem before, didnt make any sort of updates on my mobile or app and now it takes about ...

kbrooksc

Community Legend

1004 Views

1 replies

0 likes

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  • 1 replies
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Spotify App Crash after Logging In

Hi,I'm having trouble logging in. The app hangs then it kicks me out.I've tried it on other device and it seems to be working fine.Please help. MOD EDIT: Edited title for clarity. - J

Regular

Hi, I'm having trouble logging in. The app hangs then it kicks me out. I've tried it on other device and it seems to be working fine. Please help.   MOD EDIT: Edited title for clari...

jeremygoh

Community Legend

2337 Views

4 replies

0 likes

Login
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How to download an album ?

hello there, using the latest app - I just want to download an album to the iphone that it is available, for offline usage. (using premium account)Currently, Ifound just one solution to that, which is quit awkward: searching for the album, create a p...

Regular

hello there,    using the latest app - I just want to download an album to the iphone that it is available, for offline usage. (using premium account) Currently, Ifound just one solution...

jeremygoh

Community Legend

8937 Views

4 replies

0 likes

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Playlists aren't showing up on ipod touch

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

Casual Listener

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

jeremygoh

Community Legend

1456 Views

5 replies

0 likes

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  • 5 replies
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Playlists disappeared from iphone but Ok on laptop...?

Hi, I have a Spotify Premium account and have playlists which I can see on my windows laptop - they are all there but when I log into my old iphone 3 which is running Spotify IOs 4 my playlists have vanished. They have been there before because I use...

Casual Listener

Hi, I have a Spotify Premium account and have playlists which I can see on my windows laptop - they are all there but when I log into my old iphone 3 which is running Spotify IOs 4 my playlists hav...

jeremygoh

Community Legend

918 Views

3 replies

0 likes

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  • 3 replies
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Songs in playlist differ from iPhone to iPad.

I'm following a playlist (Videogames / OC Remix) and on the iPhone it has a large variety (740+ songs) whereas on the iPad it only shows 111. What gives? It's the same account so I know it's not some international region type issue. Any suggestions?

Newbie

I'm following a playlist (Videogames / OC Remix) and on the iPhone it has a large variety (740+ songs) whereas on the iPad it only shows 111.  What gives?     It's the same account...

jeremygoh

Community Legend

628 Views

1 replies

0 likes

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  • 1 replies
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On my iPod touch 4th generation I crash...

Whenever I open spotify on my iPod it loads fine. I click radio and then the one I want to play. Some song starts playing but nothing pops on my screen, said screen frozen. After a moment the music stops and the app crashes. Happens everytime I open ...

Regular

Whenever I open spotify on my iPod it loads fine. I click radio and then the one I want to play. Some song starts playing but nothing pops on my screen, said screen frozen. After a moment the music s...

jeremygoh

Community Legend

1050 Views

2 replies

0 likes

Other
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Not sync the songs in offline mode in iphone 5

Hi! One of my lists is not syncing in offline mode... I have never had this problem before until like 5 days ago... Can you help me? Otherwise I will cancel my subscription. Thanks

Newbie

Hi! One of my lists is not syncing in offline mode... I have never had this problem before until like 5 days ago... Can you help me? Otherwise I will cancel my subscription. Thanks

jeremygoh

Community Legend

599 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playlist / Shuffle Problem

All of my playlists (online and offline) are all stuck to Shuffle. I would like them to play in order and only to Shuffle when I press the "Shuffle" button (like it's supposed to work). Does anyone know how I can fix this? Thanks a ton! LE

Casual Listener

All of my playlists (online and offline) are all stuck to Shuffle.  I would like them to play in order and only to Shuffle when I press the "Shuffle" button (like it's supposed to work).  D...

Entamut

Casual Listener

4603 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iphone 4 app keeps crashing in the search function

i have latest apple software and latest spotify - i use the search function and it always comes up try again, i leave function to menu and go back and it works - however it then crashes when i search again and its loading!! so frustrating!!

Newbie

i have latest apple software and latest spotify - i use the search function and it always comes up try again, i leave function to menu and go back and it works - however it then crashes when i search...

jeremygoh

Community Legend

791 Views

1 replies

0 likes

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New video ad option for 30min of ad-free listening RUINING Spotify

The newer option on Spotify to watch a 30 second clip to have 30 minutes of ad free listening is ruining spotify and I'm about to delete it from my phone. I understand they need ads for funding, and I like the idea of watching a video in exchange for...

Visitor

The newer option on Spotify to watch a 30 second clip to have 30 minutes of ad free listening is ruining spotify and I'm about to delete it from my phone. I understand they need ads for funding, and ...

meahtenoha

Spotify

3421 Views

4 replies

1 likes

  • 3421 Views
  • 4 replies
  • 1 likes

Spotify on iPhone4 stops syncing half way and does not restart

Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish. How can force spotify to sync new songs on my phone?

Casual Listener

Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish.  How can force spotify to sync new songs on my phone? ...

jeremygoh

Community Legend

648 Views

1 replies

0 likes

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  • 1 replies
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"Show Activity" option being changed without permission

Using spotify on iPhone 5 running current iOS version. In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see my listening activity show up on facebook anyway. I go back and chec...

Newbie

Using spotify on iPhone 5 running current iOS version.    In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see ...

jeremygoh

Community Legend

1082 Views

1 replies

0 likes

iphone 5
Social
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  • 1 replies
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iOS app crashing

Hi there<br><br>I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in.<br><br>I have turned the phone off and on. Deleted the app restarted the phone and tried installing again. Nothing works. (Clean i...

Casual Listener

Hi there&lt;br&gt;&lt;br&gt;I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in.&lt;br&gt;&lt;br&gt;I have turned th...

jeremygoh

Community Legend

787 Views

3 replies

0 likes

Other
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  • 3 replies
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SPOTIFY PREMIUM WILL NOT REGISTER ON IPHONE 5

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went through, but it's still showing as a free account on my...

Newbie

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went thro...

jeremygoh

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

spotify showing free in stead of premium

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........ please help

Newbie

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........   please help

jeremygoh

Community Legend

786 Views

1 replies

1 likes

  • 786 Views
  • 1 replies
  • 1 likes