Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234010 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115592 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444397 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304422 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have been told to start a new thread if I have questions, so here goes. If I search an artist on my Macbook I get far more results than if I use my iPad. Ie I may get 20 or 30 albums on the Macbook, but only 5 or 6 on my iPad. Why is this..?
I have been told to start a new thread if I have questions, so here goes. If I search an artist on my Macbook I get far more results than if I use my iPad. Ie I may get 20 or 30...
Gig Goer
929 Views
3 replies
0 likes
So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because the shuffle feature, even with 8,000 songs of play...
So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because...
575 Views
0 replies
0 likes
Tengo meses usando la app, y desde hace dos días al abrirla se cierra sola! Y la tengo que reinstalar, sincronizar las listas, y me dura un día completo... Para la noche deja de funcionar de nuevo... Y tengo que hacer lo mismo.A que se debe?
Tengo meses usando la app, y desde hace dos días al abrirla se cierra sola! Y la tengo que reinstalar, sincronizar las listas, y me dura un día completo... Para la noche deja de funcionar de nuevo......
1508 Views
0 replies
5 likes
I've got Spotify on my iPhone 5. I've never had an issue, then overnight, I'm not able to drag left on a song in a playlist and have the red DELETE button appear. Now nothing happens when I drag right or left. Is this a bug and I just need to update ...
I've got Spotify on my iPhone 5. I've never had an issue, then overnight, I'm not able to drag left on a song in a playlist and have the red DELETE button appear. Now nothing happens when I drag righ...
Gig Goer
543 Views
1 replies
0 likes
Hi, I'm using Spotify 1.7.0 and when I select 'Hide Unplayable Songs' all of the songs are still there but greyed out. I've tried deleting the app, rebooting the phone and then downloading an album and going back offline but it still shows all my mus...
Hi, I'm using Spotify 1.7.0 and when I select 'Hide Unplayable Songs' all of the songs are still there but greyed out. I've tried deleting the app, rebooting the phone and then...
Casual Listener
3433 Views
3 replies
0 likes
Why doesn't the album play in order (it jumps around the album instead) Help please! Thanks. EDIT: My apologies for posting, I figured it out. For anyone curious, if you open an individual song so that it takes up the screen, there is a shuffle butto...
Why doesn't the album play in order (it jumps around the album instead) Help please! Thanks. EDIT: My apologies for posting, I figured it out. For anyone curiou...
519 Views
0 replies
0 likes
I have the iPod Touch plugged into a Macbook Air. Is there supposed to be a way to add the music from the iPod to my Spotify library? On iTunes on the Mac, I have Smart Playlists. Why are these not being detected by Spotify, like the other playlists ...
I have the iPod Touch plugged into a Macbook Air. Is there supposed to be a way to add the music from the iPod to my Spotify library? On iTunes on the Mac, I have Smart Playlists. Why are ...
Community Legend
1188 Views
1 replies
0 likes
In my app, for a while, when you would click on an artist in my music, in stead of just a long list of songs, there were headings for each album. It made it so much easier to navigate and I loved it. But it seems to be gone? Is it some kind of settin...
In my app, for a while, when you would click on an artist in my music, in stead of just a long list of songs, there were headings for each album. It made it so much easier to navigate and I lov...
Community Legend
919 Views
3 replies
0 likes
How do you find different versions of albums? Censored/explicit?
How do you find different versions of albums? Censored/explicit?
546 Views
0 replies
0 likes
I play Ed Sheerans Lego House but that's not him singing. I've had this song in my playlist for a long time and now it has changed. Also tried to play it from his "page" but no, still the wrong one... Any ideas?
I play Ed Sheerans Lego House but that's not him singing. I've had this song in my playlist for a long time and now it has changed. Also tried to play it from his "page" but no, still the wrong one.....
Community Legend
856 Views
2 replies
0 likes
Songs downloaded to playlist no longer available offline. Why? I have a premium account.
Songs downloaded to playlist no longer available offline. Why? I have a premium account.
Community Legend
1200 Views
3 replies
0 likes
Truthfully you should not have updated the iPhone app before you made the functionality in the iPad app. It means that I have to continue keeping music that I listen to in playlists and in the Your Music section. I had deleted a lot of my playlists b...
Truthfully you should not have updated the iPhone app before you made the functionality in the iPad app. It means that I have to continue keeping music that I listen to in playlists and in the Your M...
Community Legend
865 Views
2 replies
1 likes
Spotify's lack of sorting features for your music has continually been very frustrating, especially relative to other music services. However, a few weeks ago they finally added to the iOS version the basic and useful feature of further sub-categoriz...
Spotify's lack of sorting features for your music has continually been very frustrating, especially relative to other music services. However, a few weeks ago they finally added to the iOS version th...
Community Legend
1028 Views
4 replies
0 likes
Hi, Can anyone help me with a query on playlists? When I log into spotify using my username and password on one device and then log into another device using my facebook login I don't see the same playlists I've created, how do I fix this? Thanks, Le...
Hi, Can anyone help me with a query on playlists? When I log into spotify using my username and password on one device and then log into another device using my facebook login I...
Community Legend
592 Views
1 replies
1 likes
Hey, I really liked the feature that the different albums of an artist saved in "Your Music" showed up with a little header each so that it was possible to just listen to one album of an artist. Now I only get the whole list of all songs of all album...
Hey, I really liked the feature that the different albums of an artist saved in "Your Music" showed up with a little header each so that it was possible to just listen to one album of an arti...
Community Legend
951 Views
3 replies
0 likes
I spend an emormous about of time trying to figure out how to turn off shuffle. After trying everything in the UI, I always end up needing to search support forums. By the time it happens again, I forget how I turned it off last time and go through t...
I spend an emormous about of time trying to figure out how to turn off shuffle. After trying everything in the UI, I always end up needing to search support forums. By the time it...
Newbie
1341 Views
2 replies
2 likes
I'm new in this forum, so take my apologies if this thread already exists. I'd like someone to clarify something for me real quick. When saving albums to 'Your Music', Spotify appear to be automatically syncing songs to offline mode when connected to...
I'm new in this forum, so take my apologies if this thread already exists. I'd like someone to clarify something for me real quick. When saving albums to 'Your Music', Spotify a...
Not applicable
834 Views
2 replies
0 likes
