Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232843 Views

27 replies

5 likes

  • 232843 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114447 Views

116 replies

13 likes

Other
  • 114447 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
  • 2339 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304036 Views

61 replies

16 likes

  • 304036 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129724 Views

19 replies

38 likes

  • 129724 Views
  • 19 replies
  • 38 likes

Solved!! :SEARCHED: Local files not syncing to IPHONE 5S - worked before, then disappeared! Can't add now!

As title states, When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! Please help! I repeat, It USED TO WORK, Doesn't work anymore out o...

Regular

As title states,   When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! &n...

Joe

Community Legend

1181 Views

7 replies

0 likes

  • 1181 Views
  • 7 replies
  • 0 likes

Solved!! Is upgrading to PREMIUM the only way to turn off SHUFFLE PLAY (for use on iPhone 3)?

My duaghter is using an old iPhone3 to access her Spotify playlists. Suddenly she has no option other than Shuffle Play. Suggestions from previous posts on this Forum are not working. Is upgrading to PREMIUM the only way to turn off SHUFFLE PLAY (for...

Casual Listener

My duaghter is using an old iPhone3 to access her Spotify playlists.  Suddenly she has no option other than Shuffle Play.  Suggestions from previous posts on this Forum are not working. &nb...

wahoo650

Roadie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Solved!! iOS album sort order different than on desktop

On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by album name which forces us to remember names of albums...

Music Fan

On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by alb...

geedog

Music Fan

1358 Views

5 replies

0 likes

  • 1358 Views
  • 5 replies
  • 0 likes

Suddenly, when I attempt to change song order on playlist on newest iPad, Spotify crashes

I just sent this today:Hello Mr Stal,First, let me say that I love(d) Spotify.Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any sort of response or help from your employees.Being able to chang...

Music Fan

I just sent this today: Hello Mr Stal, First, let me say that I love(d) Spotify. Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any...

Changshafu

Music Fan

1555 Views

9 replies

0 likes

  • 1555 Views
  • 9 replies
  • 0 likes

Solved!! iPhone app will not open

Hi Everyone, I have an iPhone 4; I recently updated my spotify app to version 1.4.1. However, every time I click the app, it does not open up, so I can not listen to any Spotify music on my iPhone. I tried deleting the app and redownloading it, but i...

Casual Listener

Hi Everyone,   I have an iPhone 4; I recently updated my spotify app to version 1.4.1. However, every time I click the app, it does not open up, so I can not listen to any Spotify music...

Ces

Casual Listener

1004 Views

2 replies

0 likes

  • 1004 Views
  • 2 replies
  • 0 likes

Filter music playlists

Hello, I've not found a solution to classify music by date. So I can't know the music that has recently been added to a playlist, there is no order. In addition, I get no notifications when a playlist is updated yet all the switches are turned. Thank...

Regular

Hello,   I've not found a solution to classify music by date. So I can't know the music that has recently been added to a playlist, there is no order. In addition, I get no notifications w...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Recently Played Albums

What's the deal here? I haven't listened to the albums in several weeks. Can I delete them?

Newbie

What's the deal here? I haven't listened to the albums in several weeks. Can I delete them?

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Cannot SYNC local track to iphone HELP !!

Hi,I am really having trouble importing songs that are not found on spotify for the iphone app. So I dragged the file into the desktop version and it plays great . Cool now i want to get this track on my iphone.So I click on the song it says not curr...

Newbie

Hi, I am really having trouble importing songs that are not found on spotify for the iphone app. So I dragged the file into the desktop version and it plays great . Cool now i want to get this track...

ChrisLee

Casual Listener

3487 Views

6 replies

3 likes

  • 3487 Views
  • 6 replies
  • 3 likes

Solved!! Spotify Premium won't work on my iPhone!

I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my computer and bought the Premium version. I'm on the 30-day...

Visitor

I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my compute...

Joe

Community Legend

9107 Views

6 replies

0 likes

  • 9107 Views
  • 6 replies
  • 0 likes

Spotify shuts down

Hi! When I'm trying to listen to spotify on my iphone 3, the app shuts down when I click on a song. The app has been updated, but I don't know if it's because it's an old phone or if it's the app that's the problem.

Casual Listener

Hi!    When I'm trying to listen to spotify on my iphone 3, the app shuts down when I click on a song.  The app has been updated, but I don't know if it's because it's an old pho...

Joe

Community Legend

768 Views

5 replies

0 likes

  • 768 Views
  • 5 replies
  • 0 likes

Spotify Premium not working on iPhone 5?

I have spotofy premium through my vodaphone account. It was working but now does not provide premium features. I have tried uninstalling on my iphone and other devices and only re installed on my iphone 5. I have aklso tried logging out. This has not...

Newbie

I have spotofy premium through my vodaphone account.  It was working but now does not provide premium features.  I have tried uninstalling on my iphone and other devices and only re install...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Spotify wount sync personal tracks with Iphone

Hi. I am having trouble syncing my personal track with my Iphone. I have tried all the suggestions on the help page but nothing works. Of course all the playlists are offline and the track are showing on the Iphone, but they wount sync! I have tried ...

Casual Listener

Hi. I am having trouble syncing my personal track with my Iphone. I have tried all the suggestions on the help page but nothing works. Of course all the playlists are offline and the track are showin...

bastianconrad

Casual Listener

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Offline Playlists stop playing after a few seconds.

Starting today I cant use spotify, including my downloaded playlists which should be available offline. Ive closed, restarted etc anyone else? Known error? just me? i am using my ipad.

Casual Listener

Starting today I cant use spotify, including my downloaded playlists which should be available offline. Ive closed, restarted etc   anyone else? Known error? just me?   i am using m...

JTM1091

Newbie

947 Views

4 replies

0 likes

  • 947 Views
  • 4 replies
  • 0 likes

"Shuffle Play"

My spotify app for my iPhone used to let me listen to music anytime/anywhere, but recently it will only allow me to do "shuffle play," even on a playlist that I have made available offline. Is this some new feature? Or is there a problem with my app?...

Casual Listener

My spotify app for my iPhone used to let me listen to music anytime/anywhere, but recently it will only allow me to do "shuffle play," even on a playlist that I have made available offline. Is this s...

jeremygoh

Community Legend

1677 Views

10 replies

0 likes

  • 1677 Views
  • 10 replies
  • 0 likes

Problem with local archives (cant play Two Door Cinema Club)

Hi So, months ago in one of my playlists I had the "Tourist History" album from Two Door Cinema Club. Because of a problem, I had to uninstall Spotify and reinstall it and then the whole album was gone. I searched for it in the web app and in the com...

Newbie

Hi    So, months ago in one of my playlists I had the "Tourist History" album from Two Door Cinema Club. Because of a problem, I had to uninstall Spotify and reinstall it and then the w...

jeremygoh

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Reorder tracks on a playlist?

Hello, I had an old version of Spotify Mobile installed on my iPhone, and i could easily move the tracks in a playlist back and forth when editing, but since i updated to the newer version i cannot find the feature anymore. How can i do this? Am i mi...

Music Fan

Hello, I had an old version of Spotify Mobile installed on my iPhone, and i could easily move the tracks in a playlist back and forth when editing, but since i updated to the newer version i cannot f...

jeremygoh

Community Legend

1910 Views

8 replies

0 likes

  • 1910 Views
  • 8 replies
  • 0 likes

Feature Request: Queue/Jukebox Mode

Maybe I'm the only one, but I constantly play music in friend's cars, and depending on the group and mood, I pick and choose from various playlists. BUT... Every friggin time, I accidentally tap outside the tiny ... circle button. This results in an ...

Regular

Maybe I'm the only one, but I constantly play music in friend's cars, and depending on the group and mood, I pick and choose from various playlists. BUT... Every friggin time, I accidentally tap outs...

jeremygoh

Community Legend

1271 Views

1 replies

1 likes

  • 1271 Views
  • 1 replies
  • 1 likes

Won't let music go onto playlist's in my ipod

Okay so basically what is happening, is i have two albums i have made in spotify, With around 20 songs each,It can find my ipod, but when i click on the albums under my ipod touch name, they kind of go to a greyish color and they pop up and say "Only...

Newbie

Okay so basically what is happening, is i have two albums i have made in spotify, With around 20 songs each,It can find my ipod, but when i click on the albums under my ipod touch name, they kind of ...

jeremygoh

Community Legend

18808 Views

36 replies

2 likes

  • 18808 Views
  • 36 replies
  • 2 likes