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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242846 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126086 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3028 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307974 Views

62 replies

16 likes

  • 307974 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132186 Views

19 replies

38 likes

  • 132186 Views
  • 19 replies
  • 38 likes

Solved!! Bigger queue button

Hi,It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have friends listening to songs meanwhile you are trying to qu...

Newbie

Hi, It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have frie...

Peter__

Community Legend

1084 Views

1 replies

1 likes

queue
UI
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  • 1 replies
  • 1 likes

Solved!! premium not working on my android

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use spotify on my samsung device every day, so I hope ...

Casual Listener

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use...

kiskebisken

Casual Listener

1428 Views

3 replies

0 likes

  • 1428 Views
  • 3 replies
  • 0 likes

Solved!! 802 Error Message - Sam Smith - In the Lonely Hour

Hey Spotify Peeps! I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now? I'm getting this error across all devices: PC/Windows 2007; iPhone 5S (latest iOS); iPad 3. What is the 8...

Newbie

Hey Spotify Peeps!   I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now?   I'm getting this error across al...

blake

Community Legend

856 Views

1 replies

1 likes

  • 856 Views
  • 1 replies
  • 1 likes

Solved!! Can't synch to iPod 3rd generation

Hi, I have a premium subscription and love it. My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod. I thought I could do this as long as the device connects to my Spotify account every 29 days. I've fo...

Casual Listener

Hi, I have a premium subscription and love it.  My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod.  I thought I could do this as long as t...

mespey

Casual Listener

17753 Views

13 replies

0 likes

  • 17753 Views
  • 13 replies
  • 0 likes

Solved!! Your Music disappeared except for Followed artists & playlists

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.

Regular

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.  

johnwdickenson

Regular

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Inbox not working on iphone 5

Hi, Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox. I would appreciate any help. I'd like to manage the messages from iOS. Thanks in advance, Enriq...

Newbie

Hi,    Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox.    I would ap...

Isabella_Boo

Newbie

1664 Views

2 replies

0 likes

  • 1664 Views
  • 2 replies
  • 0 likes

Solved!! "Undoing" High Quality Offline Sync

So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back to change the sync quality to a lower setting, high...

Casual Listener

So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back ...

blake

Community Legend

5230 Views

5 replies

0 likes

extreme quality
iOS
iphone
iphone4
memory
Premium
Usage
  • 5230 Views
  • 5 replies
  • 0 likes

Solved!! Syncing my iPad Air playlist to my iPhone 4s ?

Hello all !New to spotify , get the gist of most of it but here's what I would like to do if possible. I have premium acct. I set up playlist on Iphone and have no trouble adding songs , but it would be much easier for me to create my playlist on my ...

Casual Listener

Hello all ! New to spotify , get the gist of most of it but here's what I would like to do if possible. I have premium acct. I set up playlist on Iphone and have no trouble adding songs , but ...

Thetaxman

Casual Listener

3833 Views

5 replies

0 likes

  • 3833 Views
  • 5 replies
  • 0 likes

Joining playlists

Is there a way to add multiple songs from one playlist to another without doing it one at a time, or is there a way to add one whole playlist to another on iphone?

Casual Listener

Is there a way to add multiple songs from one playlist to another without doing it one at a time, or is there a way to add one whole playlist to another on iphone?

user-removed

Not applicable

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes

Help Unlinking My Local Files

I am trying to sync playlists to my iPhone. I'm running into a problem where certain songs won't sync because they are linked to a local folder. I've gone into my Local folder and have unlinked everything, but that didn't work. Any suggestions?

Newbie

I am trying to sync playlists to my iPhone. I'm running into a problem where certain songs won't sync because they are linked to a local folder. I've gone into my Local folder and have  unlinked...

jeremygoh

Community Legend

1791 Views

3 replies

0 likes

  • 1791 Views
  • 3 replies
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Solved!! wrong songs are synced to iPhone-

So, i just got Spotify Premium. I made a playlist for "Oasis - Definitely Maybe". Oasis is not on spotify so the songs are local files. On my Mac it works fine, but when I sync them to my iPhone somethings goes wrong. Some songs are directly "transfe...

Casual Listener

So, i just got Spotify Premium. I made a playlist for "Oasis - Definitely Maybe". Oasis is not on spotify so the songs are local files.  On my Mac it works fine, but when I sync them to my iPhon...

b277030

Newbie

2996 Views

9 replies

0 likes

  • 2996 Views
  • 9 replies
  • 0 likes

1.4 iPod what a mess

Every version in the last 3months is getting worse,slow,unresponsive and the latest version crashes every time I try to play. I have premium service and not use spotify. What a mess.

Regular

Every version in the last 3months is getting worse,slow,unresponsive and the latest version crashes every time I try to play. I have premium service and not use spotify. What a mess.

Jaynie76

Regular

930 Views

6 replies

0 likes

  • 930 Views
  • 6 replies
  • 0 likes

Auto Resume over Bluetooth in the car

So I am listening to Spotify in my car on a Parrot Mki9200 over bluetooth. I am interested to see whether it is possible for Spotify to autoresume when I get back in the car. I'll explain in more detail. When I stop the car the music stops which is f...

Newbie

So I am listening to Spotify in my car on a Parrot Mki9200 over bluetooth.   I am interested to see whether it is possible for Spotify to autoresume when I get back in the car.   I...

Peter__

Community Legend

1267 Views

1 replies

1 likes

  • 1267 Views
  • 1 replies
  • 1 likes

UX: Can't choose previous song when last playlist song playback is done.

My scenario is this: I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when playback is done Spotify 'jumps' to the first playlist song, and then if you...

Regular

My scenario is this:   I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when play...

Peter__

Community Legend

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Liking changes next track on radio

Greetings, Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance. Whats with Spotify changing the next track in a radio playlist every time I "like" or "dislike" something? Sometimes I'm stoked about the next song c...

Newbie

Greetings,   Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance.   Whats with Spotify changing the next track in a radio playlist every time I ...

Peter__

Community Legend

895 Views

1 replies

0 likes

like and dislike
Next Song
Radio
tracks
  • 895 Views
  • 1 replies
  • 0 likes

New spotify iPhone update 1.4

Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and still nothing. It shows under about on the app 1.4 bu...

Casual Listener

Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and s...

Peter__

Community Legend

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

How to change unlimited into premium?

Hi,When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for laptops and computers (and my iPad too).... I really want t...

Regular

Hi, When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for lapt...

jeremygoh

Community Legend

860 Views

5 replies

0 likes

  • 860 Views
  • 5 replies
  • 0 likes

Solved!! On the go playlist help on the iPad

hope i can explain this little issue.... while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options. if i tap on the square with a plus ion it, it adds it to a "temp playlist" ...

Casual Listener

hope i can explain this little issue....  while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options.  if i tap on ...

Peter__

Community Legend

1628 Views

5 replies

0 likes

  • 1628 Views
  • 5 replies
  • 0 likes

Solved!! Spotify App is not syncing playlist and not playing music 6.1.6

I have tried deleting and re downloading spotify app. I also deleted other apps and games to free space. nothing is working. Can anyone tell me what to do?

Casual Listener

I have tried deleting and re downloading spotify app. I also deleted other apps  and games to free space. nothing is working. Can anyone tell me what to do?

nwell321

Casual Listener

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes

App Crashing after clicking song

I have an iPhone 5, app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! I have uninstalled the app, rebooted phone, installed the app...

Casual Listener

I have an iPhone 5,  app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! ...

jeremygoh

Community Legend

4418 Views

5 replies

0 likes

  • 4418 Views
  • 5 replies
  • 0 likes