Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47576 Views
15 replies
36 likes

47576 Views
15 replies
36 likes

My iPhone 5 app has started randomly skipping to the next track. Help!

After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are loads of people with the issue and no-one, including S...

Mattyd1983
Casual Listener
After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are l...
2013-12-30 11:47:54 AM
2014-05-29 6:49:52 PM
JonHynes
Roadie
1339 Views
4 replies
0 likes

1339 Views
4 replies
0 likes

PLEASE HELP: Posted before with no help - Offline Sync issues

Hi I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put the iOS devices into online mode I get a message saying that ...

Peteblizz
Regular
Hi I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put...
2014-05-29 6:28:26 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Don't want to sync ipod

Hi, is there a way to turn of sync? When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it. Sorry if this has been asked a million times before, I couldn't find it...

joszefja
Newbie
Hi, is there a way to turn of sync? When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it. Sorry if this has been asked a million times before, I couldn't fin...
2014-05-29 5:30:54 PM
2014-05-29 5:59:49 PM
blake
Community Legend
409 Views
2 replies
0 likes

409 Views
2 replies
0 likes

Playlist are gone!!

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to understand why such a popular product is so glitchy...

Moraybhoy
Regular
Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to ...
2013-07-21 1:18:56 PM
2014-05-29 5:06:42 PM
Moraybhoy
Regular
376 Views
2 replies
0 likes

376 Views
2 replies
0 likes

Collections tab disappeared

HI , My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help.....

Ksingh
Casual Listener
HI , My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help.....
2014-05-29 6:10:03 AM
2014-05-29 1:11:34 PM
Peter__
Community Legend
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

Spotify won't sync offline mode iphone 5 tried everything help!!!

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but it didn't help. I tried restarting , deleting and ...

WSparkles
Casual Listener
My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but...
2014-05-29 1:11:33 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

iPad does not 'forget' corrupted local files

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were corrupted ( they got stuck and jumped around a bit) and ...

adownes
Regular
I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were cor...
2014-05-28 10:29:57 PM
2014-05-29 1:11:17 PM
Peter__
Community Legend
523 Views
3 replies
0 likes

523 Views
3 replies
0 likes

Can't pick songs on mobile app anymore

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop. Apparently yesterday Spotify became free on some mobiles, but I am told, not mine. However I am paying £10 per month already and still receiving on my lapto...

MEHogan63
Regular
Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop. Apparently yesterday Spotify became free on some mobiles, but I am told, not mine. However I ...
2014-05-29 10:44:22 AM
2014-05-29 1:10:56 PM
Peter__
Community Legend
538 Views
1 replies
0 likes

538 Views
1 replies
0 likes

iPhone has stopped syncing with Mac

Hey everyone, hope someone can help. Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've found internet, and vice versa. However last night I made a sign...

andr3wthomas
Casual Listener
Hey everyone, hope someone can help. Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've fo...
2014-05-27 8:59:52 AM
2014-05-29 10:18:05 AM
magicrevolver
Gig Goer
833 Views
3 replies
0 likes

833 Views
3 replies
0 likes

Solved!! Spotify Doesn't sync all songs

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

YoloSwagster
Casual Listener
Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them
2014-05-28 2:08:27 PM
2014-05-28 6:23:20 PM
YoloSwagster
Casual Listener
1158 Views
2 replies
0 likes

1158 Views
2 replies
0 likes

Spotify crashes

When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.

hjulbenet
Casual Listener
When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.
2013-05-10 1:37:33 PM
2014-05-28 2:32:11 PM
ssalvatori
Newbie
1053 Views
5 replies
1 likes

1053 Views
5 replies
1 likes

Sorting the playlist

Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/

Southstar
Casual Listener
Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/
2014-05-28 8:54:47 AM
2014-05-28 9:37:45 AM
Grace
Spotify
362 Views
2 replies
0 likes

362 Views
2 replies
0 likes

Are there Notification limitations?

Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications each day about his additions but I now don't reciev...

chrsmrrtt
Music Fan
Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications ...
2014-05-27 12:06:30 AM
403 Views
0 replies
0 likes
iOS
Mobile
Notifications

403 Views
0 replies
0 likes

Solved!! The spotify account login information is not valid - iPhone app/Sonos program

I recently added Spotify to my Sonos system. I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. I've done the same in my Sonos app on my iphone. On both ...

whodat
Casual Listener
I recently added Spotify to my Sonos system. I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. ...
2012-05-06 11:02:57 PM
2014-05-27 8:49:45 PM
Rocketball
Newbie
4872 Views
16 replies
0 likes

4872 Views
16 replies
0 likes

Can't Sync or DL any playlists or Songs to my Ipod 4 8G

So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlists besides all the songs on my Local Files that were...

Eublar
Newbie
So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlist...
2014-05-27 4:08:01 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

Solved!! Making music offline doesn't work anymore

Hi all, After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download different albums, but I cannot make them offline anymore. - I switc...

rensd
Casual Listener
Hi all, After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download diffe...
2014-05-27 11:05:34 AM
2014-05-27 2:57:57 PM
rensd
Casual Listener
4381 Views
4 replies
0 likes

4381 Views
4 replies
0 likes

Discover missing on ipad

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...

digger_clouds
Regular
Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...
2014-05-26 5:25:22 PM
2014-05-27 2:37:03 PM
Peter__
Community Legend
624 Views
5 replies
0 likes

624 Views
5 replies
0 likes

Keeps turning my offline playlist off!

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...

kdub
Casual Listener
I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...
2014-05-25 3:35:32 PM
2014-05-27 2:34:13 PM
Peter__
Community Legend
790 Views
3 replies
0 likes

790 Views
3 replies
0 likes

iPhone tracks won't play

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.

user-removed
Visitor
iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...
2014-05-27 7:41:21 AM
2014-05-27 2:33:12 PM
Peter__
Community Legend
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Solved!! Premium expired, have to resync all tracks?

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...

maxpower700
Casual Listener
Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...
2013-08-26 11:58:02 PM
2014-05-27 4:53:00 AM
TrickyEarlobe
Casual Listener
1925 Views
6 replies
2 likes

1925 Views
6 replies
2 likes

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