Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247462 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132651 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456937 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310308 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.
The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.
Regular
612 Views
2 replies
0 likes
When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?
When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?
Regular
1888 Views
4 replies
0 likes
So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than 15 songs. I can't stand it. I have to restart my a...
So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than...
Casual Listener
3051 Views
2 replies
2 likes
I search the music I want, then I click it and ten my screen blacks out and goes home.
I search the music I want, then I click it and ten my screen blacks out and goes home.
Not applicable
592 Views
1 replies
0 likes
When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I searched on that play list it was gone. I listendto t...
When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I se...
Not applicable
437 Views
1 replies
0 likes
I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but it shows its not syncing them anymore. A few songs...
I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but...
Not applicable
692 Views
1 replies
0 likes
so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to them offline... why? it has worked before but will not ...
so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to th...
Not applicable
887 Views
2 replies
0 likes
Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne
Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne
Not applicable
389 Views
1 replies
0 likes
I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...
I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...
Casual Listener
938 Views
5 replies
0 likes
Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...
Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...
Spotify Star
836 Views
1 replies
0 likes
iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.
iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.
Community Legend
492 Views
1 replies
0 likes
Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app
Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app
Not applicable
4012 Views
3 replies
0 likes
Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...
Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...
Casual Listener
648 Views
2 replies
0 likes
As the title says.I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode.But after I put my phone at Airplane mode aswell (while spotify was in offline mode)...
As the title says. I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode. But after I put my phone at A...
Spotify Star
723 Views
1 replies
1 likes
PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance
PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance
Regular
708 Views
2 replies
0 likes
Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / AirPlay controls appear, so I am unable to change the volume or swit...
Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / ...
Casual Listener
1593 Views
2 replies
0 likes
Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use tablet but want the same music on both
Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use...
Casual Listener
1151 Views
4 replies
0 likes
I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weird.
I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weir...
Not applicable
703 Views
2 replies
0 likes
Why is it that the artists I have on my 'Your Music' page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following' page. Is there a way to sync them so that each list is i...
Why is it that the artists I have on my 'Your Music' page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following'...
Not applicable
489 Views
1 replies
0 likes
I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combined.
I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combine...
Community Legend
705 Views
1 replies
0 likes
