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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iOS 3.1.3 404 issues

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error, Login failed Error: 404 Is there any way that I can fix this, or is logging in from this version of Spotify ...

Regular

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error,   Login failed Error: 404   Is there ...

jeremygoh

Community Legend

1129 Views

2 replies

0 likes

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  • 2 replies
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ayudenme porfavor!!!!!

compre una tarjeta prepago, ya la registre y recibi codio de activacion por correo, el problema es que mi cuenta si hizo unlimited y no premium.............por favor alguien que me ayude a cambiar a premium no le entiendo, gracias

Newbie

compre una tarjeta prepago, ya la registre y recibi codio de activacion por correo, el problema es que mi cuenta si hizo unlimited y no premium.............por favor alguien que me ayude a cambiar a ...

Lukas1106

Newbie

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Solved!! syncing to an ipod classic

Is it possible to put the songs you download from spotify on a ipod classic?

Newbie

Is it possible to put the songs you download from spotify on a ipod classic?

Joe

Community Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

[BUG] Recently Played Artists is empty

iPhone 4Spotify 0.9.0.8 Me > Recently Played Artists does not work nothing there at all ? (same with popular artist )

Roadie

  iPhone 4Spotify 0.9.0.8   Me > Recently Played Artists does not work nothing there at all ?   (same with popular artist )

SubzeroSC

Roadie

2616 Views

14 replies

0 likes

  • 2616 Views
  • 14 replies
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Solved!! Some albums will not sync via local files to iPhone 5

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly. The albums I tried to sync were: In Rainbows by Radiohead The Eraser by Thom Yorke Amok by Atoms for Peace Only In Rainbows synced p...

Regular

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly.   The albums I tried to sync were:   In Rainbows by Radiohead ...

darkplatypus

Regular

3268 Views

9 replies

0 likes

atoms for peace
iPhone 5S
local files
thom yorke
  • 3268 Views
  • 9 replies
  • 0 likes

IOS still cannot share tracks with spotify friends

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Casual Listener

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Peter__

Community Legend

755 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

How to Play Local Files with Spotify App

I found this post about how to do this https://support.spotify.com/us/learn-more/guides/#!/article/Listen-to-local-files but it has all kind of craziness about connecting with your desktop and syncing. Is there not just a simple way to play music fil...

Visitor

I found this post about how to do this https://support.spotify.com/us/learn-more/guides/#!/article/Listen-to-local-files   but it has all kind of craziness about connecting with your deskt...

Peter__

Community Legend

3882 Views

7 replies

0 likes

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  • 7 replies
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Upgrade to download this playlist: GOT IT bug

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Newbie

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Peter__

Community Legend

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

Cannot make any music available offline

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow next to each song appears but does not go green, s...

Newbie

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow...

Peter__

Community Legend

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Where is "My Music" on the iPad ?

Hi, I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

Newbie

Hi,   I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

NobNob

Music Fan

565 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IPad version updates

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Newbie

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Lorenzo_NGG

Roadie

2987 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Spotify keeps crashing on new iOS 7.1 update

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do

Newbie

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do 😕

mattnighorn

Newbie

5136 Views

5 replies

3 likes

  • 5136 Views
  • 5 replies
  • 3 likes

How many devices?

Is there a limit to the number of devices I can have connected to my Spotify account? I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. Is this OK? Or is there a limit?

Regular

Is there a limit to the number of devices I can have connected to my Spotify account?  I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. &nbsp...

Peter__

Community Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Solved!! New version 1.x is unusably slow (ios 7, iphone 5)

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved. Update 4/20: User named Matt Suda (mod?) has posted in this ...

Music Fan

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved.   ...

MariusMessiah

Music Fan

41704 Views

253 replies

88 likes

  • 41704 Views
  • 253 replies
  • 88 likes

I need to resync EVERYTHING after turning phone off and on?!

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prevent this?! I'm leaving for vacation in like an hour...

Visitor

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prev...

Peter__

Community Legend

932 Views

2 replies

0 likes

  • 932 Views
  • 2 replies
  • 0 likes

Track information over bluetooth connection - Audi MMI 3G Plus

Hello everyone, I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and I thought it would be present to in my new Audi Q5, but in th...

Casual Listener

Hello everyone,   I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and...

jeremygoh

Community Legend

8929 Views

9 replies

2 likes

  • 8929 Views
  • 9 replies
  • 2 likes

Solved!! Re: How do I play a playlist?

Having the same problem with Spotify app on iPhone (free version)

Newbie

Having the same problem with Spotify app on iPhone (free version)

Joe

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Solved!! free spotify

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

Newbie

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

jeremygoh

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Solved!! Question about local files.

I've been trying to figure this out, as it's not specifically stated in the solutions... Can you not access your local files on Spotify offline even though their yours? (That's besides the fact that my Spotify spontaneously denied me access to all my...

Newbie

I've been trying to figure this out, as it's not specifically stated in the solutions... Can you not access your local files on Spotify offline even though their yours? (That's besides the fact that ...

trickykids

Casual Listener

8376 Views

11 replies

0 likes

local files
Offline Access
synchronization
  • 8376 Views
  • 11 replies
  • 0 likes

Tidying up my playlists

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finished, I can't get it to do the same on phone & ipad. Why?

Newbie

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finishe...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes