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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44008 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109542 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302076 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128013 Views

19 replies

38 likes

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  • 19 replies
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Where is "My Music" on the iPad ?

Hi, I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

Newbie

Hi,   I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

NobNob

Music Fan

574 Views

1 replies

0 likes

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IPad version updates

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Newbie

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Lorenzo_NGG

Roadie

3048 Views

16 replies

0 likes

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Spotify keeps crashing on new iOS 7.1 update

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do

Newbie

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do 😕

mattnighorn

Newbie

5165 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

How many devices?

Is there a limit to the number of devices I can have connected to my Spotify account? I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. Is this OK? Or is there a limit?

Regular

Is there a limit to the number of devices I can have connected to my Spotify account?  I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. &nbsp...

Peter__

Community Legend

803 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New version 1.x is unusably slow (ios 7, iphone 5)

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved. Update 4/20: User named Matt Suda (mod?) has posted in this ...

Music Fan

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved.   ...

MariusMessiah

Music Fan

42887 Views

253 replies

88 likes

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  • 253 replies
  • 88 likes

I need to resync EVERYTHING after turning phone off and on?!

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prevent this?! I'm leaving for vacation in like an hour...

Visitor

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prev...

Peter__

Community Legend

951 Views

2 replies

0 likes

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Track information over bluetooth connection - Audi MMI 3G Plus

Hello everyone, I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and I thought it would be present to in my new Audi Q5, but in th...

Casual Listener

Hello everyone,   I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and...

jeremygoh

Community Legend

9009 Views

9 replies

2 likes

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  • 2 likes

Solved!! Re: How do I play a playlist?

Having the same problem with Spotify app on iPhone (free version)

Newbie

Having the same problem with Spotify app on iPhone (free version)

Joe

Community Legend

635 Views

1 replies

0 likes

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Solved!! free spotify

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

Newbie

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

jeremygoh

Community Legend

773 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Question about local files.

I've been trying to figure this out, as it's not specifically stated in the solutions... Can you not access your local files on Spotify offline even though their yours? (That's besides the fact that my Spotify spontaneously denied me access to all my...

Newbie

I've been trying to figure this out, as it's not specifically stated in the solutions... Can you not access your local files on Spotify offline even though their yours? (That's besides the fact that ...

trickykids

Casual Listener

8500 Views

11 replies

0 likes

local files
Offline Access
synchronization
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Tidying up my playlists

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finished, I can't get it to do the same on phone & ipad. Why?

Newbie

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finishe...

Joe

Community Legend

549 Views

1 replies

0 likes

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Why does the music stop playing when going on home screen IOS, Iphone 5

Why does the music stop playing when going on home screen IOS, Iphone 5? this is absolutley terrible. Any idea how to fix this?

Newbie

Why does the music stop playing when going on home screen IOS, Iphone 5? this is absolutley terrible. Any idea how to fix this? 

Peter__

Community Legend

2767 Views

2 replies

0 likes

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local files not playing on ipod

I am having an issue playing local files on my ipod touch. In both online and offline mode they simply do not play, even if it says they are synched into the playlist. They work perfectly fine on my computer. It's super frustrating and I would apprec...

Casual Listener

I am having an issue playing local files on my ipod touch. In both online and offline mode they simply do not play, even if it says they are synched into the playlist. They work perfectly fine on my ...

Peter__

Community Legend

925 Views

6 replies

0 likes

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Solved!! IPad app not streaming, no error message

I have a premium account and have been using my iPad app successfully for a while now. It suddently stopped being able to stream any music. I can see the music, and I can click on it, but then it just will not play and there is no error message. Also...

Visitor

I have a premium account and have been using my iPad app successfully for a while now. It suddently stopped being able to stream any music. I can see the music, and I can click on it, but then it jus...

user-removed

Not applicable

1021 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify 1.1.0.2549 unresponsive after screen lock iPhone 4s

Hi! Spotify IOS app version 1.1.0.2549 is showing some annoying quirks for me. I have an iPhone 4s with IOS version 6.1.3 Play song -> Lock screen -> Unlock screen -> Spotify shows up instantly but is 100% unresponsive for about 10 seconds. Pause son...

Regular

Hi!    Spotify IOS app version 1.1.0.2549 is showing some annoying quirks for me.   I have an iPhone 4s with IOS version 6.1.3   Play song -> Lock screen ->...

user-removed

Not applicable

4021 Views

13 replies

1 likes

1.1.0.2549
ios 6
unresponsive
  • 4021 Views
  • 13 replies
  • 1 likes

making all artists available offline

Just got my spotify premium subscription. On the iOS app (iphone 5s) is there a way to make all artists available offline all at once or do i have to go through and click each individually? i have already made all songs available offline, but don't w...

Regular

Just got my spotify premium subscription. On the iOS app (iphone 5s) is there a way to make all artists available offline all at once or do i have to go through and click each individually? i have al...

jeremygoh

Community Legend

4033 Views

11 replies

0 likes

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Discover tab and Your Music tab on iPad

Hey what are you waiting for implementing these two tabs on the iPad app? Is there any particular reason for not being there?

Regular

Hey what are you waiting for implementing these two tabs on the iPad app? Is there any particular reason for not being there?

orlandovitoj

Casual Listener

1391 Views

6 replies

1 likes

  • 1391 Views
  • 6 replies
  • 1 likes

Spotify crashes when adding/removing/editing tracks from playlist on ipad

Running newest iOS update & newest version of a Spotify on my ipad 3. When attempting to add new songs to a playlist or edit (adjust song position) Spotify crashes. Have already tried rebooting ipad and have re-installed Spotify twice with no improve...

Casual Listener

Running newest iOS update & newest version of a Spotify on my ipad 3. When attempting to add new songs to a playlist or edit (adjust song position) Spotify crashes. Have already tried rebooting i...

jeremygoh

Community Legend

935 Views

3 replies

0 likes

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Solved!! Making playlists private on iphone 5

Hi there I'm trying to make some playlists but want to keep them private until I'm ready. I know how to do this on a computer but I only have access to my phone and this will be the case for quite some time. I can't seem to find any option to change ...

Casual Listener

Hi there I'm trying to make some playlists but want to keep them private until I'm ready. I know how to do this on a computer but I only have access to my phone and this will be the case for quit...

Mjai

Casual Listener

34254 Views

3 replies

0 likes

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Synchronizing music to offline too slow

I have a premium spotify account. It takes too long to synchronize to an offline status . Almost 5 minutes each song

Newbie

I have a premium spotify account. It takes too long to synchronize to an offline status . Almost 5 minutes each song

jeremygoh

Community Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes