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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408538 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279819 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178945 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.
The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.
Community Legend
904 Views
1 replies
0 likes
Hey,Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app?The music Spotify proposes on my desktop is great, on the iOS device it just sucks...Any ideas how to fix that?Johannes
Hey, Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app? The music Spotify proposes on my desktop is great, on the iOS...
Roadie
1608 Views
8 replies
0 likes
After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded any more. It was bad enough that there haven't been a...
After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded an...
Not applicable
816 Views
3 replies
1 likes
I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs. How can I have my complete library with me mobile
I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs.  ...
Community Legend
417 Views
1 replies
0 likes
Hi there, I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6). When logging on to my premium account, Spotify signs me on, no problem so far. After a while (usually 3-7 days of usage) w...
Hi there, I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6). When logging on to my premium account, Spotify si...
Community Legend
601 Views
4 replies
1 likes
HiOn both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline.Having looked into this a bit i believe i may need to have my device list checked for corruptions? If it's not...
Hi On both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline. Having looked into this a bit i believe i may n...
Regular
1279 Views
11 replies
0 likes
Im soo angry!! I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went to Edit -> Preferences -> Social Networks -> Disconnect from face...
Im soo angry!! I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went...
Community Legend
2325 Views
6 replies
0 likes
On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: Please add a way to sort by Most Recent to Artist & Albu...
On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: &nb...
Community Legend
865 Views
1 replies
2 likes
All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed. It sounds similar to when the volume level is too loud (pre-amped) before going into the dock. Music sounds AWFUL and I can't stand listening to i...
All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed. It sounds similar to when the volume level is too loud (pre-amped) before goin...
Casual Listener
1411 Views
5 replies
0 likes
iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with the next generation of Ford SYNC AppLink. Fixed: Crossfade work...
iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with...
Roadie
8509 Views
33 replies
0 likes
Hi, Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to listen to the whole title without starting 60 times for 3 secon...
Hi, Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to l...
Not applicable
850 Views
2 replies
0 likes
I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode:could not load tracks!Online mode queue works fine.Really annoying problem.Any solutions of that?
I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode: could not load tracks! Online mode queue works fine. Really annoying...
Community Legend
921 Views
2 replies
0 likes
Using Spotify desktop, I copied some of my songs to 'Starred'. When I opened the application on my iPod a few hours later, I noticed there were no starred songs. I have just gone back on to the desktop version and it says "Your starred playlist is em...
Using Spotify desktop, I copied some of my songs to 'Starred'. When I opened the application on my iPod a few hours later, I noticed there were no starred songs. I have just gone back on to the deskt...
Not applicable
533 Views
2 replies
0 likes
Is there any plan to increase the size of the Save and Menu touch areas when you're on the track screen? It can sometimes take a few presses to actually press the save or menu buttons since they're so tiny compared to everything else.
Is there any plan to increase the size of the Save and Menu touch areas when you're on the track screen? It can sometimes take a few presses to actually press the save or menu buttons since the...
Community Legend
1206 Views
3 replies
5 likes
Everytime I open spotify on my iphone 5, a pop up telling me that I can listen to music offline if I upgrade (i'm a still a spotify free user) keeps showing up. I have to press the "ok, got it" button several times before it really goes away. I under...
Everytime I open spotify on my iphone 5, a pop up telling me that I can listen to music offline if I upgrade (i'm a still a spotify free user) keeps showing up. I have to press the "ok, got it"...
Community Legend
581 Views
1 replies
0 likes
Hey, i´ve a problem with already downloaded files on my Ipad. Normally spotify doesn´t asked me to log inn because it´s online all the time. Last time the login window showed up. After loging in, all of my offline file were gone. I had to download th...
Hey, i´ve a problem with already downloaded files on my Ipad. Normally spotify doesn´t asked me to log inn because it´s online all the time. Last time the login window showed up. After...
Casual Listener
443 Views
2 replies
0 likes
Hi I upgraded my membership to premium and it is not working. I have the receipt. I tried to look to see if I have two log ins but don't. Please help!
Hi I upgraded my membership to premium and it is not working. I have the receipt. I tried to look to see if I have two log ins but don't. Please help!
Community Legend
387 Views
1 replies
0 likes
I have a spotify premium account, I have had this for around 6 months and all of a sudden it has stopped working on my iPhone, it works perfectly fine on my iPad but on my iPhone it says It is offline and I need to upgrade to premium. I have deleted ...
I have a spotify premium account, I have had this for around 6 months and all of a sudden it has stopped working on my iPhone, it works perfectly fine on my iPad but on my iPhone it says It is offlin...
Community Legend
645 Views
3 replies
0 likes
Hi I'm away on holiday with limited wifi. For some reason I only have one offline playlist available. Any ideas? Thanks
Hi I'm away on holiday with limited wifi. For some reason I only have one offline playlist available. Any ideas? Thanks
Community Legend
384 Views
1 replies
0 likes
Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es posible hacerlo? Gracias. Saludos. Hello good. You will see....
Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es pos...
Community Legend
988 Views
2 replies
0 likes
