Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...
Newbie
I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
jeremygoh
Community Legend
586 Views
1 replies
0 likes
I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...
Regular
I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
jeremygoh
Community Legend
782 Views
4 replies
0 likes
Seems like a major flaw that iOS songs list doesn't have a search function
Newbie
Seems like a major flaw that iOS songs list doesn't have a search function
MattSuda
Spotify Star
1179 Views
1 replies
0 likes
I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer
Newbie
I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer
Joe
Community Legend
1581 Views
5 replies
0 likes
I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...
Newbie
I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...
Peter__
Community Legend
2362 Views
4 replies
0 likes
I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...
Casual Listener
I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...
Joe
Community Legend
2738 Views
6 replies
0 likes
I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...
Newbie
I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...
Peter__
Community Legend
369 Views
1 replies
0 likes
est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....
Newbie
est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....
Joe
Community Legend
458 Views
1 replies
0 likes
I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial of premium on my phone for 3 days (I think) now that it has finished...
Casual Listener
I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial...
Joe
Community Legend
1091 Views
7 replies
0 likes
Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track".Please fix this bug, this have been there forever. I have tried reinstalling, clearing cache, etc.... I have th...
Casual Listener
Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track". Please fix this bug, this have been there forever. I hav...
Vegargrim
Casual Listener
1565 Views
2 replies
0 likes
Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used through a car's audio system. I removed one of the devic...
Newbie
Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used throu...
Peter__
Community Legend
13021 Views
1 replies
0 likes
So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge cable. When I get back in the car and start it up, spotify cont...
Regular
So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge c...
Peter__
Community Legend
812 Views
1 replies
0 likes
After update (last week? to 1.2.0.3344 all playlists and downloaded files refuse to sync. No issues with connectivity on iPod, can log into Spotify and browse, play music etc, but no playlists. Not especially impressed to have to seek support via for...
Newbie
After update (last week? to 1.2.0.3344 all playlists and downloaded files refuse to sync. No issues with connectivity on iPod, can log into Spotify and browse, play music etc, but no playlists....
jeremygoh
Community Legend
1144 Views
2 replies
0 likes
Hey all, I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s. I was in love with the feature originally, and saved a lot of albums I know I love for easy, future access. I also use the Starred playlist to k...
Visitor
Hey all, I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s. I was in love with the feature originally, and saved a lot of albums I ...
jeremygoh
Community Legend
946 Views
6 replies
0 likes
This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when offline) and to not drain any 3G whatsoever. Is there anyway to remove the pa...
Regular
This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when off...
pestefm
Newbie
1781 Views
2 replies
1 likes
Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify app. Once I've set my phone up as new, installed the spotify ap...
Casual Listener
Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify a...
user-removed
Not applicable
842 Views
2 replies
0 likes
So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. From my perspective I'm not interested in playlists. I just ...
Music Fan
So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. ...
user-removed
Not applicable
6452 Views
2 replies
3 likes
Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS's above 5.0 because the hardware is too old. Boo-fr...
Newbie
Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS'...
jeremygoh
Community Legend
598 Views
2 replies
0 likes
HelloThe songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest doesn't download. I have enough space in my IPad 3, lat...
Newbie
Hello The songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest do...
Simsada
Casual Listener
705 Views
2 replies
0 likes
I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC.It looks just like it did before the update. A friend of mine has this feature on his iPad. I've ...
Casual Listener
I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC. It looks just like it did before the update....
cmonster
Roadie
1073 Views
5 replies
1 likes