Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264753 Views

57 replies

14 likes

  • 264753 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167854 Views

507 replies

108 likes

  • 167854 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

112510 Views

19 replies

38 likes

  • 112510 Views
  • 19 replies
  • 38 likes

Solved!! Cellular Data is Turned Off for Spotify... Yes, for the 473rd time, I am aware!

This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when offline) and to not drain any 3G whatsoever. Is there anyway to remove the pa...

Regular

This is incredibly annoying.  EVERY SINGLE time I go into Spotify this comes up.    I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when off...

pestefm

Newbie

1758 Views

2 replies

1 likes

  • 1758 Views
  • 2 replies
  • 1 likes

Will Spotify remember my offline playlists on my new iPhone

Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify app. Once I've set my phone up as new, installed the spotify ap...

Casual Listener

Can anyone help?   I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify a...

user-removed

Not applicable

825 Views

2 replies

0 likes

  • 825 Views
  • 2 replies
  • 0 likes

Difference between starred and 'saved' songs

So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. From my perspective I'm not interested in playlists. I just ...

Music Fan

So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs.   ...

user-removed

Not applicable

6385 Views

2 replies

3 likes

  • 6385 Views
  • 2 replies
  • 3 likes

iPod 2nd generation support

Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS's above 5.0 because the hardware is too old. Boo-fr...

Newbie

Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS'...

jeremygoh

Community Legend

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Solved!! Offline mode data usage

HelloThe songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest doesn't download. I have enough space in my IPad 3, lat...

Newbie

Hello The songs on the list marked as offline does not download. The arrow in the left moves, but nothing happens. The only song that I get with the green arrow are the ones that I play, the rest do...

Simsada

Casual Listener

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Solved!! Your music: feature unavailible on iPad

I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC.It looks just like it did before the update. A friend of mine has this feature on his iPad. I've ...

Casual Listener

I have updated to the latest version on both iPhone, iPad and PC, but the "your music" feature is not availible on iPad, although it is on iPhone and PC. It looks just like it did before the update....

cmonster

Roadie

1037 Views

5 replies

1 likes

  • 1037 Views
  • 5 replies
  • 1 likes

Solved!! using Spotify on iPhone 5

On my iPad and Macbook, I can pull up any song and listen to it. But on my iPhone, I can't play specific songs. Why is it different?

Casual Listener

On my iPad and Macbook, I can pull up any song and listen to it. But on my iPhone, I can't play specific songs. Why is it different?

blake

Community Legend

948 Views

4 replies

0 likes

  • 948 Views
  • 4 replies
  • 0 likes

Solved!! Saved Album track order

Hi! After the introduction of the "My Music" functionality, I started deleting playlist of complete albums and saved those albums instead. However, I have found that while saving at least one particular album, the track order of that album is wrong! ...

Casual Listener

Hi!   After the introduction of the "My Music" functionality, I started deleting playlist of complete albums and saved those albums instead. However, I have found that while saving at least ...

sancho

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Two users sharing one account & better help support

My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?

Visitor

My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?

user-removed

Not applicable

1264 Views

2 replies

0 likes

  • 1264 Views
  • 2 replies
  • 0 likes

Internet Usage

Hi all,I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded the majority of my songs onto my iPhone 5 (I think), but I s...

Newbie

Hi all, I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded t...

Liam

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Offline playlist won't sync to iphone, but works on ipad..

Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have checked our ipad and here i works fine.UPDATE !!!Problem...

Casual Listener

Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have check...

Simsada

Casual Listener

1718 Views

3 replies

0 likes

  • 1718 Views
  • 3 replies
  • 0 likes

Some Available Songs/Tracks Won't Play

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong on the playlist plays on the PC???

Casual Listener

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong o...

gregi87

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Spotify Mobile will only sync certain local files

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but not on my iPod Touch. I've reinstalled Spotify on bo...

Casual Listener

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but n...

Joe

Community Legend

1136 Views

5 replies

0 likes

  • 1136 Views
  • 5 replies
  • 0 likes

Spotify Free Trial on Sprint mobile phone

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my phone account after the premium free trial is over. Wha...

Newbie

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my ph...

Joe

Community Legend

1214 Views

1 replies

0 likes

  • 1214 Views
  • 1 replies
  • 0 likes

Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

Regular

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...

Joe

Community Legend

2630 Views

3 replies

0 likes

  • 2630 Views
  • 3 replies
  • 0 likes

I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Casual Listener

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Joe

Community Legend

972 Views

4 replies

0 likes

  • 972 Views
  • 4 replies
  • 0 likes

Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Newbie

Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Joe

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

Newbie

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

longwayround

Regular

1641 Views

9 replies

0 likes

  • 1641 Views
  • 9 replies
  • 0 likes

I've been charged for a subscription to premium that i don't want!

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or anything or should i just stick it out til my next...

Newbie

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or...

Taylor

Community Legend

656 Views

1 replies

0 likes

Premium
Subscription
  • 656 Views
  • 1 replies
  • 0 likes