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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242864 Views

27 replies

5 likes

  • 242864 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126128 Views

119 replies

13 likes

Other
  • 126128 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3029 Views

0 replies

0 likes

iOS
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  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307980 Views

62 replies

16 likes

  • 307980 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132191 Views

19 replies

38 likes

  • 132191 Views
  • 19 replies
  • 38 likes

Problems with wrong track

Hello, I bought an album from Metallica, puts it into Spotify in my playlist. So far so good. When I sync the playlist with my Iphone and I choose a specific track, it plays a completely different track from another album? So I tried to delete the wh...

Casual Listener

Hello,   I bought an album from Metallica, puts it into Spotify in my playlist.   So far so good.   When I sync the playlist with my Iphone and I choose a specific track...

user-removed

Not applicable

1686 Views

7 replies

0 likes

  • 1686 Views
  • 7 replies
  • 0 likes

Need help for playing offline

Hi, I read that I can listen to music OFFLINE on my pc@home while my husband plays ONLINE @ our bistro. Is that possible? Because when I trie that, the music stops playing @ our bistro! Strange.

Casual Listener

Hi,   I read that I can listen to music OFFLINE on my pc@home while my husband plays ONLINE @ our bistro. Is that possible? Because when I trie that, the music stops playing @ our bistro! ...

user-removed

Not applicable

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Solved!! iPad 1 iOS 5.1.1 - Spotify no longer loads

Since the last update, Spotify no longer loads. I have deleted and re-downloaded the app and it I get a notice saying you need to download 6.0.0 or would you like an older version. I say yes to the older version. Spotify downloads bit will not start ...

Regular

Since the last update, Spotify no longer loads. I have deleted and re-downloaded the app and it I get a notice saying you need to download 6.0.0 or would you like an older version. I say yes to the o...

jbaker110

Gig Goer

18576 Views

27 replies

1 likes

  • 18576 Views
  • 27 replies
  • 1 likes

[iPad] Can't listen to music off line with premium

Hi,I go on my iPad to play the music but when it is offline I cant listen how can I download it?

Newbie

Hi, I go on my iPad to play the music but when it is offline I cant listen how can I download it?

jeremygoh

Community Legend

2191 Views

1 replies

0 likes

  • 2191 Views
  • 1 replies
  • 0 likes

iOS 3.1.3 404 issues

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error, Login failed Error: 404 Is there any way that I can fix this, or is logging in from this version of Spotify ...

Regular

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error,   Login failed Error: 404   Is there ...

jeremygoh

Community Legend

1159 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

ayudenme porfavor!!!!!

compre una tarjeta prepago, ya la registre y recibi codio de activacion por correo, el problema es que mi cuenta si hizo unlimited y no premium.............por favor alguien que me ayude a cambiar a premium no le entiendo, gracias

Newbie

compre una tarjeta prepago, ya la registre y recibi codio de activacion por correo, el problema es que mi cuenta si hizo unlimited y no premium.............por favor alguien que me ayude a cambiar a ...

Lukas1106

Newbie

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Solved!! syncing to an ipod classic

Is it possible to put the songs you download from spotify on a ipod classic?

Newbie

Is it possible to put the songs you download from spotify on a ipod classic?

Joe

Community Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

[BUG] Recently Played Artists is empty

iPhone 4Spotify 0.9.0.8 Me > Recently Played Artists does not work nothing there at all ? (same with popular artist )

Roadie

  iPhone 4Spotify 0.9.0.8   Me > Recently Played Artists does not work nothing there at all ?   (same with popular artist )

SubzeroSC

Roadie

2713 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Some albums will not sync via local files to iPhone 5

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly. The albums I tried to sync were: In Rainbows by Radiohead The Eraser by Thom Yorke Amok by Atoms for Peace Only In Rainbows synced p...

Regular

I recently tried to sync 3 albums to my iPhone 5 via local files and found that only one of them would sync properly.   The albums I tried to sync were:   In Rainbows by Radiohead ...

darkplatypus

Regular

3408 Views

9 replies

0 likes

atoms for peace
iPhone 5S
local files
thom yorke
  • 3408 Views
  • 9 replies
  • 0 likes

IOS still cannot share tracks with spotify friends

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Casual Listener

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Peter__

Community Legend

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
  • 0 likes

How to Play Local Files with Spotify App

I found this post about how to do this https://support.spotify.com/us/learn-more/guides/#!/article/Listen-to-local-files but it has all kind of craziness about connecting with your desktop and syncing. Is there not just a simple way to play music fil...

Visitor

I found this post about how to do this https://support.spotify.com/us/learn-more/guides/#!/article/Listen-to-local-files   but it has all kind of craziness about connecting with your deskt...

Peter__

Community Legend

3965 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Upgrade to download this playlist: GOT IT bug

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Newbie

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Peter__

Community Legend

736 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cannot make any music available offline

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow next to each song appears but does not go green, s...

Newbie

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow...

Peter__

Community Legend

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Where is "My Music" on the iPad ?

Hi, I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

Newbie

Hi,   I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

NobNob

Music Fan

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

IPad version updates

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Newbie

When are you going to update the ipad version to get all the iphone/android features? I'm looking forward getting "My music" onthe ipad...

Lorenzo_NGG

Roadie

3566 Views

16 replies

0 likes

  • 3566 Views
  • 16 replies
  • 0 likes

Spotify keeps crashing on new iOS 7.1 update

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do

Newbie

Can't even open it at all. Tried restarting and my Spotify is the newest version. What should I do 😕

mattnighorn

Newbie

5195 Views

5 replies

3 likes

  • 5195 Views
  • 5 replies
  • 3 likes

How many devices?

Is there a limit to the number of devices I can have connected to my Spotify account? I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. Is this OK? Or is there a limit?

Regular

Is there a limit to the number of devices I can have connected to my Spotify account?  I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. &nbsp...

Peter__

Community Legend

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Solved!! New version 1.x is unusably slow (ios 7, iphone 5)

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved. Update 4/20: User named Matt Suda (mod?) has posted in this ...

Music Fan

Update 4/24: New build 1.1.0.2549 seems to be available on the app store with an apology in the app description... I'm still testing it out but many users here report the problem is solved.   ...

MariusMessiah

Music Fan

44351 Views

253 replies

88 likes

  • 44351 Views
  • 253 replies
  • 88 likes

I need to resync EVERYTHING after turning phone off and on?!

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prevent this?! I'm leaving for vacation in like an hour...

Visitor

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prev...

Peter__

Community Legend

973 Views

2 replies

0 likes

  • 973 Views
  • 2 replies
  • 0 likes

Track information over bluetooth connection - Audi MMI 3G Plus

Hello everyone, I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and I thought it would be present to in my new Audi Q5, but in th...

Casual Listener

Hello everyone,   I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and...

jeremygoh

Community Legend

9151 Views

9 replies

2 likes

  • 9151 Views
  • 9 replies
  • 2 likes