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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44022 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109575 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1675 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302113 Views

62 replies

16 likes

  • 302113 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128018 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Update missing features

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not seeing this button. Where is it? Also, why didn't my ...

Newbie

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not se...

audiophile_geek

Regular

891 Views

2 replies

0 likes

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None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Regular

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Fixme11122

Regular

1338 Views

10 replies

0 likes

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  • 10 replies
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Solved!! Folder for offline albums

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the offline albums in one place. Is this possible to d...

Casual Listener

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the...

Peter__

Community Legend

1375 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

New premium upgrade not recognized on iPhone app

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me how to fix this?

Newbie

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me...

Peter__

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Problems playing synced local files on iphone

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The problem is that when the song stops playing I manuall...

Newbie

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The pr...

Peter__

Community Legend

432 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

All releases stored in "My Music" headers has vanished from iOS

So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! However, three weeks later, i turn the app on to find t...

Casual Listener

So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! Howe...

Peter__

Community Legend

675 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

APPs for spotify IOS Ipad

Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only in desktop version. Thank you.

Roadie

Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only i...

Peter__

Community Legend

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Ipad update rip?

Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a premium member and I have to wait for rotation fix for...

Casual Listener

Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a pre...

Peter__

Community Legend

683 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to sync offline playlists.

Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep getting the orange exclamation point as if I am experi...

Newbie

Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep get...

user-removed

Not applicable

740 Views

2 replies

0 likes

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  • 2 replies
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Spotify no longer working on My iPhone!

I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone....Any idea's what is causing this?Some time ago I had à message from Spotify that something was wrong but I...

Newbie

I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone.... Any idea's what is causing this? Some time ago I ha...

user-removed

Not applicable

499 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

USB Car Audio Connectivity Issues

Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works fine. I've seen a lot of issues connecting with spotify ...

Newbie

Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works ...

finnaqua

Roadie

966 Views

2 replies

0 likes

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Spotify and GMC Terrain

I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updating however, I can only play songs when I search for...

Newbie

I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updati...

Peaches79

Newbie

7802 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

music randomly stops.

I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.

Newbie

I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.

jeremygoh

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

My offline playlists keeps turning to online

When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I don´t know) insists on turning the playlists to onlin...

Regular

When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I do...

jeremygoh

Community Legend

937 Views

3 replies

0 likes

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  • 3 replies
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Missing music - 'Do What U Want' Cover

Hi all, I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a guy and girl, performed in acoustic piano style. I did not get t...

Newbie

Hi all,   I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a g...

jeremygoh

Community Legend

1382 Views

3 replies

0 likes

do what u want
lady gaga
Missing Music
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  • 3 replies
  • 0 likes

Help with Switching from iTunes Music to Spotify on iPhone and iPad

Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTunes Match to ensure that my music is available to a...

Regular

Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTu...

user-removed

Not applicable

4503 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Playlists Missing on iPhone (but fine in windows version)

A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet). After it finally reconnected, all my playlists were gone in the iphone ap...

Casual Listener

  A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet).  After...

chrisp5625

Casual Listener

1646 Views

2 replies

0 likes

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  • 2 replies
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Solved!! New Releases

Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me? iPhone 5S Latest iOS Latest version Spotify Wow or is https://play.spotify.com/album/7zBQ...

Music Fan

Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me?    iPhone 5S Latest iO...

sellinglennon

Music Fan

4986 Views

18 replies

0 likes

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  • 18 replies
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All I want to do is to shuffle System of a Down.

So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I press back my search is no longer there. Apparentl...

Visitor

So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I...

user-removed

Not applicable

771 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes