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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232847 Views

27 replies

5 likes

  • 232847 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114465 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
  • 2340 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304040 Views

61 replies

16 likes

  • 304040 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

  • 129731 Views
  • 19 replies
  • 38 likes

"Your Music" artist tab album view

With the latest update it's great to finally see tracks separated by album instead of one long list. Am obvious improvement would be to make the albums " collapseable" so when we press artist tab we would see a list of albums only ready for us to bro...

Music Fan

With the latest update it's great to finally see tracks separated by album instead of one long list. Am obvious improvement would be to make the albums " collapseable" so when we press artist tab w...

Peter__

Community Legend

859 Views

4 replies

0 likes

  • 859 Views
  • 4 replies
  • 0 likes

Updated Spotify App on IPhone but says I haven't and won't let me play music.

I have recently updated the spotify app on my iPhone, but when I try and play any of my playlists or music or go offline, it pops up saying I need to update to get these benefits! It works on another device I have it on but not my iPhone, it's suprem...

Casual Listener

I have recently updated the spotify app on my iPhone, but when I try and play any of my playlists or music or go offline, it pops up saying I need to update to get these benefits! It works on another...

Joe

Community Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

Syncing playlists and songs to iPod for dummies?

HI, im having trouble getting mymusic from the playlists on my mac to my ipod nano 6th gen. I've restored the ipod and synced it with spotify and all that jazz but it only does my "local files" whatever that is and that seems to be all this old music...

Newbie

HI,  im having trouble getting mymusic from the playlists on my mac to my ipod nano 6th gen. I've restored the ipod and synced it with spotify and all that jazz but it only does my "local files...

Joe

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!! Premium account

I have an iphone, therefore you pay for your premium account through your itunes account. The question is that can you use premium account on 2 different spotify accounts while paying through the same itunes account? I wanted to know were it is more ...

Casual Listener

I have an iphone, therefore you pay for your premium account through your itunes account. The question is that can you use premium account on 2 different spotify accounts while paying through the sam...

Merik

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

He pagado y no soy premium.. Robo??

Haber si alguien me puede ayudar, he pagado y busco el código en los datos q he pagado y me sale q código incorrecto, intentó ponerme en contacto con spotify, y es imposible,

Newbie

Haber si alguien me puede ayudar, he pagado y busco el código en los datos q he pagado y me sale q código incorrecto, intentó ponerme en contacto con spotify, y es imposible,

Big_Game_James

Regular

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Solved!! Albums under Your Music - offline

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, Ive now taken a bunch of albums back so they are no...

Visitor

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, ...

user-removed

Not applicable

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Radio not showing any stations

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the screen option in sonos for spotify. Is there a fix f...

Casual Listener

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the s...

Joe

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Suggestion to starred

Can we be allowed to change the place of our starred songs, just like the play lists?

Regular

Can we be allowed to change the place of our starred songs, just like the play lists?

user-removed

Not applicable

716 Views

4 replies

0 likes

  • 716 Views
  • 4 replies
  • 0 likes

Purchased but not downloaded - Premium upgrade

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said something like "already purchased but not downloaded"...

Newbie

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said so...

user-removed

Not applicable

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

New Spotify Updates

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come away disappointed.... I love this service, but they need...

Roadie

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come awa...

Markusbtw

Gig Goer

472 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is Spotify now called SHUFFLE PLAY?

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never? Take a look at the screenshot at http://www.imore...

Newbie

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never...

RaylonS

Regular

1362 Views

4 replies

2 likes

  • 1362 Views
  • 4 replies
  • 2 likes

Solved!! Collection/Your Music gone - post here

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

Community Legend

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this...

Joe

Community Legend

5775 Views

27 replies

0 likes

  • 5775 Views
  • 27 replies
  • 0 likes

Re: Offline Playlists Problems

Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinstall the app, but nothing changed. I don't know how to ca...

Newbie

Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinsta...

Joe

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Friends' playlists don't appear

Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more playlists published;) followers are being displayed cor...

Regular

Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more play...

thijsje1515

Regular

2001 Views

3 replies

0 likes

  • 2001 Views
  • 3 replies
  • 0 likes

Album Cover - Offline Mode

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode suddenly all album covers were not shown anymore. ...

Regular

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode...

MattSuda

Spotify Star

1612 Views

2 replies

0 likes

Album Cover
iPhone 5S
  • 1612 Views
  • 2 replies
  • 0 likes

Update missing features

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not seeing this button. Where is it? Also, why didn't my ...

Newbie

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not se...

audiophile_geek

Regular

906 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Regular

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Fixme11122

Regular

1354 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!! Folder for offline albums

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the offline albums in one place. Is this possible to d...

Casual Listener

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the...

Peter__

Community Legend

1401 Views

4 replies

0 likes

  • 1401 Views
  • 4 replies
  • 0 likes

New premium upgrade not recognized on iPhone app

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me how to fix this?

Newbie

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me...

Peter__

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Problems playing synced local files on iphone

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The problem is that when the song stops playing I manuall...

Newbie

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The pr...

Peter__

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes