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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44030 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109611 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302119 Views

62 replies

16 likes

  • 302119 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128024 Views

19 replies

38 likes

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  • 19 replies
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Solved!! The Adicts Album Fifth Overture labeled wrong

The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.

Newbie

The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.

blake

Community Legend

938 Views

1 replies

0 likes

mislabeled
or glitch
  • 938 Views
  • 1 replies
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Discover content varries

Hey,Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app?The music Spotify proposes on my desktop is great, on the iOS device it just sucks...Any ideas how to fix that?Johannes

Gig Goer

Hey, Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app? The music Spotify proposes on my desktop is great, on the iOS...

StevenR

Roadie

1739 Views

8 replies

0 likes

iOS
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  • 8 replies
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IPad update issues

After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded any more. It was bad enough that there haven't been a...

Casual Listener

After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded an...

user-removed

Not applicable

918 Views

3 replies

1 likes

  • 918 Views
  • 3 replies
  • 1 likes

my iphone wont update with all my songs

I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs. How can I have my complete library with me mobile

Newbie

I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs. &nbsp...

Peter__

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Spotify IOS App forgets my Log On??

Hi there, I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6). When logging on to my premium account, Spotify signs me on, no problem so far. After a while (usually 3-7 days of usage) w...

Casual Listener

Hi there,   I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6).   When logging on to my premium account, Spotify si...

Peter__

Community Legend

671 Views

4 replies

1 likes

  • 671 Views
  • 4 replies
  • 1 likes

Playlist 'Loading...' when opening app

HiOn both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline.Having looked into this a bit i believe i may need to have my device list checked for corruptions? If it's not...

Regular

Hi On both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline. Having looked into this a bit i believe i may n...

chasb73

Regular

1561 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

HOW DO I DISCONNECT MY FACBOOK FROM SPOTIFY?!?

Im soo angry!! I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went to Edit -> Preferences -> Social Networks -> Disconnect from face...

Newbie

Im soo angry!!   I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went...

Joe

Community Legend

2448 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Feature Request: Sorting options for Your Music

On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: Please add a way to sort by Most Recent to Artist & Albu...

Regular

On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: &nb...

Merik

Community Legend

933 Views

1 replies

2 likes

  • 933 Views
  • 1 replies
  • 2 likes

Song distortion with iPhone

All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed. It sounds similar to when the volume level is too loud (pre-amped) before going into the dock. Music sounds AWFUL and I can't stand listening to i...

Casual Listener

All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed.    It sounds similar to when the volume level is too loud (pre-amped) before goin...

aaaggg

Casual Listener

1512 Views

5 replies

0 likes

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Release Notes - Spotify for iOS 1.2.0

iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with the next generation of Ford SYNC AppLink. Fixed: Crossfade work...

Spotify Legend

iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with...

cmonster

Roadie

9303 Views

33 replies

0 likes

iOS
Release Notes
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Title just starts in scan function

Hi, Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to listen to the whole title without starting 60 times for 3 secon...

Newbie

Hi,   Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to l...

user-removed

Not applicable

903 Views

2 replies

0 likes

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Solved!! Offline queue won't work iP5

I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode:could not load tracks!Online mode queue works fine.Really annoying problem.Any solutions of that?

Newbie

I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode: could not load tracks! Online mode queue works fine. Really annoying...

jeremygoh

Community Legend

1010 Views

2 replies

0 likes

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  • 2 replies
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Keep losing starred tracks

Using Spotify desktop, I copied some of my songs to 'Starred'. When I opened the application on my iPod a few hours later, I noticed there were no starred songs. I have just gone back on to the desktop version and it says "Your starred playlist is em...

Regular

Using Spotify desktop, I copied some of my songs to 'Starred'. When I opened the application on my iPod a few hours later, I noticed there were no starred songs. I have just gone back on to the deskt...

user-removed

Not applicable

595 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Save and Menu buttons buttons too small

Is there any plan to increase the size of the Save and Menu touch areas when you're on the track screen? It can sometimes take a few presses to actually press the save or menu buttons since they're so tiny compared to everything else.

Newbie

Is there any plan to increase the size of the Save and Menu touch areas when you're on the track screen?  It can sometimes take a few presses to actually press the save or menu buttons since the...

jeremygoh

Community Legend

1300 Views

3 replies

5 likes

  • 1300 Views
  • 3 replies
  • 5 likes

Upgrade pop up keeps showing up before log in

Everytime I open spotify on my iphone 5, a pop up telling me that I can listen to music offline if I upgrade (i'm a still a spotify free user) keeps showing up. I have to press the "ok, got it" button several times before it really goes away. I under...

Newbie

Everytime I open spotify on my iphone 5, a pop up telling me that I can listen to music offline if I upgrade (i'm a still a spotify free user) keeps showing up. I have to press the  "ok, got it"...

jeremygoh

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Synced Files are Offline on Ipad

Hey, i´ve a problem with already downloaded files on my Ipad. Normally spotify doesn´t asked me to log inn because it´s online all the time. Last time the login window showed up. After loging in, all of my offline file were gone. I had to download th...

Casual Listener

Hey,   i´ve a problem with already downloaded files on my Ipad. Normally spotify doesn´t asked me to log inn because it´s online all the time. Last time the login window showed up. After...

Articchallenge

Casual Listener

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Premium not working

Hi I upgraded my membership to premium and it is not working. I have the receipt. I tried to look to see if I have two log ins but don't. Please help!

Newbie

Hi I upgraded my membership to premium and it is not working. I have the receipt. I tried to look to see if I have two log ins but don't. Please help!

Peter__

Community Legend

426 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't get online

I have a spotify premium account, I have had this for around 6 months and all of a sudden it has stopped working on my iPhone, it works perfectly fine on my iPad but on my iPhone it says It is offline and I need to upgrade to premium. I have deleted ...

Newbie

I have a spotify premium account, I have had this for around 6 months and all of a sudden it has stopped working on my iPhone, it works perfectly fine on my iPad but on my iPhone it says It is offlin...

SuperWisdom

Community Legend

698 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

all except one offline playlist has gone

Hi I'm away on holiday with limited wifi. For some reason I only have one offline playlist available. Any ideas? Thanks

Visitor

Hi I'm away on holiday with limited wifi. For some reason I only have one offline playlist available. Any ideas? Thanks

Peter__

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Sync iPod with Spotify

Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es posible hacerlo? Gracias. Saludos. Hello good. You will see....

Newbie

 Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es pos...

jeremygoh

Community Legend

1059 Views

2 replies

0 likes

  • 1059 Views
  • 2 replies
  • 0 likes