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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238023 Views

27 replies

5 likes

  • 238023 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119266 Views

117 replies

13 likes

Other
  • 119266 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2724 Views

0 replies

0 likes

iOS
  • 2724 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305641 Views

62 replies

16 likes

  • 305641 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130957 Views

19 replies

38 likes

  • 130957 Views
  • 19 replies
  • 38 likes

Solved!! Albums under Your Music - offline

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, Ive now taken a bunch of albums back so they are no...

Visitor

So I've listened to a load of albums that Ive saved in the new Your Music section - made them off line so I can listen to them in the car. I'm currently using a 16gb iphone 5C so space is a premium, ...

user-removed

Not applicable

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Radio not showing any stations

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the screen option in sonos for spotify. Is there a fix f...

Casual Listener

I recently became a premium spotify user, then added spotify music service to my sonos system. When i open the sonos app and then open spotify I don't have the radio station option. Attached is the s...

Joe

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Suggestion to starred

Can we be allowed to change the place of our starred songs, just like the play lists?

Regular

Can we be allowed to change the place of our starred songs, just like the play lists?

user-removed

Not applicable

726 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Purchased but not downloaded - Premium upgrade

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said something like "already purchased but not downloaded"...

Newbie

I tried buying the premium upgrade on my iPhone, the first time I clicked on "get premium" I accidentally canceled the app store confirmation thing. So I clicked on "get premium" again and it said so...

user-removed

Not applicable

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

New Spotify Updates

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come away disappointed.... I love this service, but they need...

Roadie

anybody like me A new update comes out and I'm like yeses my music on ipad. They have sorted out the equalizer too, then I'm like checking frantically too see what's been done every time I come awa...

Markusbtw

Gig Goer

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Is Spotify now called SHUFFLE PLAY?

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never? Take a look at the screenshot at http://www.imore...

Newbie

I can't think of any other reason why the biggest, brightest thing on the screen is now a huge green SHUFFLE PLAY button. It even stays visible yelling at me if I scroll, that's handy... umm... never...

RaylonS

Regular

1378 Views

4 replies

2 likes

  • 1378 Views
  • 4 replies
  • 2 likes

Solved!! Collection/Your Music gone - post here

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

Community Legend

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this...

Joe

Community Legend

5814 Views

27 replies

0 likes

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  • 27 replies
  • 0 likes

Re: Offline Playlists Problems

Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinstall the app, but nothing changed. I don't know how to ca...

Newbie

Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinsta...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Friends' playlists don't appear

Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more playlists published;) followers are being displayed cor...

Regular

Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more play...

thijsje1515

Regular

2007 Views

3 replies

0 likes

  • 2007 Views
  • 3 replies
  • 0 likes

Album Cover - Offline Mode

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode suddenly all album covers were not shown anymore. ...

Regular

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode...

MattSuda

Spotify Star

1623 Views

2 replies

0 likes

Album Cover
iPhone 5S
  • 1623 Views
  • 2 replies
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Update missing features

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not seeing this button. Where is it? Also, why didn't my ...

Newbie

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not se...

audiophile_geek

Regular

916 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Regular

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

Fixme11122

Regular

1367 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!! Folder for offline albums

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the offline albums in one place. Is this possible to d...

Casual Listener

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the...

Peter__

Community Legend

1418 Views

4 replies

0 likes

  • 1418 Views
  • 4 replies
  • 0 likes

New premium upgrade not recognized on iPhone app

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me how to fix this?

Newbie

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me...

Peter__

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Problems playing synced local files on iphone

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The problem is that when the song stops playing I manuall...

Newbie

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The pr...

Peter__

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

All releases stored in "My Music" headers has vanished from iOS

So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! However, three weeks later, i turn the app on to find t...

Casual Listener

So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! Howe...

Peter__

Community Legend

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

APPs for spotify IOS Ipad

Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only in desktop version. Thank you.

Roadie

Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only i...

Peter__

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Ipad update rip?

Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a premium member and I have to wait for rotation fix for...

Casual Listener

Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a pre...

Peter__

Community Legend

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Unable to sync offline playlists.

Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep getting the orange exclamation point as if I am experi...

Newbie

Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep get...

user-removed

Not applicable

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Spotify no longer working on My iPhone!

I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone....Any idea's what is causing this?Some time ago I had à message from Spotify that something was wrong but I...

Newbie

I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone.... Any idea's what is causing this? Some time ago I ha...

user-removed

Not applicable

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes