Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44033 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109630 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438398 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302127 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I can not be able to se my friends spotify, I have tried to type ine the username but it cant find the user. I have also tried to type "spotify:user:username" (of course I typed in the users username) but it still cant find it! Is it maybe becaus...
Hi, I can not be able to se my friends spotify, I have tried to type ine the username but it cant find the user. I have also tried to type "spotify:user:username" (of course I typed in the users user...
Community Legend
1178 Views
5 replies
0 likes
I just updated my Spotify to the latest version on my iPod Touch 4G running iOS 6, and it made all my playlists that I had available offline, not available offline. and when I click Make available offline both on my iPod AND on the Spotify desktop ap...
I just updated my Spotify to the latest version on my iPod Touch 4G running iOS 6, and it made all my playlists that I had available offline, not available offline. and when I click Make available of...
Casual Listener
1338 Views
3 replies
0 likes
I have Spotify Premium on my iPhone 5s. Whenever I follow an artist it doesn't show up under the "following" tab in my profile. I touch the following tab and it says "An error occured" with a Try Again button beneath it. Anyone have any idea how to f...
I have Spotify Premium on my iPhone 5s. Whenever I follow an artist it doesn't show up under the "following" tab in my profile. I touch the following tab and it says "An error occured" wi...
Casual Listener
1420 Views
7 replies
0 likes
I'm really hoping someone can help fix this, I'm not hopeful but here goes!I have been using Spotify for a number of years and have been more than happy with the service until very recently. I originally had all songs in playlists as was the set up w...
I'm really hoping someone can help fix this, I'm not hopeful but here goes! I have been using Spotify for a number of years and have been more than happy with the service until very recently. ...
Community Legend
598 Views
1 replies
1 likes
While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing that I can do is skip the track. Is there something w...
While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing th...
Community Legend
682 Views
2 replies
0 likes
Wow, Spotify's last version was pretty glitchy. However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone. Thanks to this ridiculous upgrade, I have to purchase 10 more gigs of cellular bandwidth. ABSOLUTE...
Wow, Spotify's last version was pretty glitchy. However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone. Thanks to this ridiculous upgrade, ...
Community Legend
614 Views
3 replies
0 likes
After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's still not showing. I removed and re-installed the app...
After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's st...
Casual Listener
903 Views
2 replies
0 likes
OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync, i chose them and then nothing happened. what am i...
OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync...
Community Legend
3751 Views
2 replies
0 likes
Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I re-sync them the issue reoccurs after a short while. ...
Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I ...
Community Legend
1995 Views
7 replies
0 likes
sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...
sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...
Community Legend
1512 Views
4 replies
2 likes
I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...
I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...
Not applicable
992 Views
3 replies
0 likes
Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!
Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...
Not applicable
1245 Views
2 replies
0 likes
I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...
I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...
Roadie
852 Views
2 replies
0 likes
Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...
Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll...
Community Legend
3167 Views
6 replies
0 likes
Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.
Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...
Community Legend
1088 Views
3 replies
0 likes
I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...
I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free ver...
Regular
5103 Views
6 replies
0 likes
I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...
I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
Community Legend
641 Views
1 replies
0 likes
I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...
I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
Community Legend
925 Views
4 replies
0 likes
Seems like a major flaw that iOS songs list doesn't have a search function
Seems like a major flaw that iOS songs list doesn't have a search function
Spotify Star
1235 Views
1 replies
0 likes
