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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30763 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95486 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293905 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123829 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

Regular

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...

Joe

Community Legend

2715 Views

3 replies

0 likes

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I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Casual Listener

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Joe

Community Legend

1040 Views

4 replies

0 likes

  • 1040 Views
  • 4 replies
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Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Newbie

Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Joe

Community Legend

436 Views

1 replies

0 likes

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Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

Newbie

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

longwayround

Regular

1884 Views

9 replies

0 likes

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  • 9 replies
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I've been charged for a subscription to premium that i don't want!

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or anything or should i just stick it out til my next...

Newbie

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or...

Taylor

Community Legend

713 Views

1 replies

0 likes

Premium
Subscription
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iOS app temporarily hangs when app switching

DescriptionSwitching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone2. Goto a large playlist and play a track3. Double tap the home screen button and switch to a...

Regular

Description Switching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone 2. Goto a large playlist and play ...

Joes

Regular

3442 Views

4 replies

0 likes

freeze
hangs
iphone 5
switching
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iPad - Spotify delay when switching between apps

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app. The music doesn't stop playing during this delay (about 2-3 seconds) but I can't interact with the Spotify a...

Newbie

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app.  The music doesn't stop playing during this del...

smokeywisk

Music Fan

1396 Views

3 replies

0 likes

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Playlists Won't load on iPhone 4 iOS 6

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also running iOS 6 and the latest version of the app but ...

Newbie

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also r...

Joe

Community Legend

1109 Views

1 replies

0 likes

iphone app
Playlists
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Cant select track I want to listen to

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on my Iphone. All I can do is press shuffle and it will...

Casual Listener

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on m...

Joe

Community Legend

1282 Views

3 replies

0 likes

Cant select my track
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  • 0 likes

Solved!! How can I sync only local files?

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

Music Fan

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet.   Within the desktop v...

mblack101

Music Fan

940 Views

2 replies

0 likes

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Solved!! 2 iphones, but different menu/interface. "your music" replaced with "playlists"

Hi, I am running spotify on 2 different iphone 4s's. I pay for premium. When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following options: Search Browse Discover Radio YOUR MUSIC Settings On phone B, "your...

Casual Listener

Hi,   I am running spotify on 2 different iphone 4s's. I pay for premium.   When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following o...

Ezrie

Casual Listener

1460 Views

3 replies

0 likes

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  • 3 replies
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Iphone 4s offline modus not working

Hi Community, I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my iphone i have pressed the button "offline" as well but it's not worki...

Newbie

Hi Community, 🙂   I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my ipho...

Rodrigo

Community Legend

568 Views

1 replies

0 likes

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Does syncing iTunes with Spotify change my songs in my iTunes library?

Hello there,Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify.I have a fairly large library, about 1700 songs. All of which are lossless (ALAC), this is mainly for back up reasons. It als...

Casual Listener

Hello there, Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify. I have a fairly large library, about 1700 songs. All of which are ...

Supersonicprune

Casual Listener

731 Views

1 replies

0 likes

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About songs on iphone

When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It always does this with just one song. Any way to st...

Casual Listener

When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It...

kokobrainz

Casual Listener

543 Views

2 replies

0 likes

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Cheapest phone for spotify

I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks The cheapest you can find!! Cheers

Newbie

I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks ...

jeremygoh

Community Legend

7401 Views

3 replies

0 likes

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Solved!! Can you shuffle songs in a playlist in the iPad app

So I'm playing a playlist on my ipad, but I've added whole albums from the same artist. Is it possible to shuffle the playlist so it's all mixed up. I can do it on the computer, but not on the ipad

Visitor

So I'm playing a playlist on my ipad, but I've added whole albums from the same artist.  Is it possible to shuffle the playlist so it's all mixed up.   I can do it on the computer, but ...

djadams18

Casual Listener

61402 Views

13 replies

1 likes

  • 61402 Views
  • 13 replies
  • 1 likes

Shuffle play only offline songs

Hey folks, I've got many songs saved under Your Music -> Songs. Is it possible to only shuffle play the ones that are available offline so I don't consume my data plan when I do not have access to a WiFi network?

Casual Listener

Hey folks,   I've got many songs saved under Your Music -> Songs. Is it possible to only shuffle play the ones that are available offline so I don't consume my data plan when I do not hav...

Peter__

Community Legend

1190 Views

1 replies

0 likes

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Syncing offline albums and artists

Hey folks, I noticed the following annoying "feature" on Spotify. Under Your Music -> Artists I can elect to locally save all of a particular artist's tunes by clicking the "Available Offline" toggle. However, if those tunes comprise an albums, there...

Casual Listener

Hey folks,   I noticed the following annoying "feature" on Spotify. Under Your Music -> Artists I can elect to locally save all of a particular artist's tunes by clicking the "Available O...

Peter__

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
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Solved!! Trying to upgrade to premium on iOS but can't figure out how?

For two days now I've been trying to find a way to upgrade spotify on my iPhone but I can't find a button anywhere and when it tells me that I need to upgrade to access certain things it doesn't tell me how to. Please enlighten me before I give up an...

Newbie

For two days now I've been trying to find a way to upgrade spotify on my iPhone but I can't find a button anywhere and when it tells me that I need to upgrade to access certain things it doesn't tell...

Peter__

Community Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes