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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233401 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114961 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2411 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304178 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129812 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Song Dangerous by Big Data will never play on my iPhone

While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing that I can do is skip the track. Is there something w...

Newbie

While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing th...

Rodrigo

Community Legend

692 Views

2 replies

0 likes

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Every Song Previously Downloaded was Deleted During the Last Upgrade

Wow, Spotify's last version was pretty glitchy. However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone. Thanks to this ridiculous upgrade, I have to purchase 10 more gigs of cellular bandwidth. ABSOLUTE...

Newbie

Wow, Spotify's last version was pretty glitchy.  However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone.  Thanks to this ridiculous upgrade, ...

Rodrigo

Community Legend

620 Views

3 replies

0 likes

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  • 3 replies
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Solved!! iPhone connection issues

After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's still not showing. I removed and re-installed the app...

Casual Listener

After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's st...

shahan59

Casual Listener

917 Views

2 replies

0 likes

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Solved!! Why won't my music sync to my iPod, i clicked on the playlist and nothing happened?

OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync, i chose them and then nothing happened. what am i...

Newbie

OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync...

Peter__

Community Legend

3754 Views

2 replies

0 likes

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Spotify crashes on launch on iPhone 5

Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I re-sync them the issue reoccurs after a short while. ...

Regular

Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I ...

jeremygoh

Community Legend

2011 Views

7 replies

0 likes

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  • 7 replies
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Solved!! New Release is ridiculously slow

sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...

Newbie

sorry if posted elsewhere, but the search option/google wasn't turning up much.   We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...

jeremygoh

Community Legend

1528 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Does Spotify Want Me to Listen Offline?

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...

Newbie

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...

user-removed

Not applicable

1001 Views

3 replies

0 likes

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Spotify doesn't sync all songs

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!

Newbie

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...

user-removed

Not applicable

1251 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Shuffle play on IOS

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...

Roadie

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...

ws1482

Roadie

858 Views

2 replies

0 likes

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  • 2 replies
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Solved!! IOS Spotify Crash when searching for album

Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...

Regular

Spotify version 1.2.0.3344 crashes on iOS 7.1.1  everytime I search using Russian keyboard (Cyrills font) Steps done:   Select Search Type in Russian "хит" See all albums Scroll...

Peter__

Community Legend

3191 Views

6 replies

0 likes

bug
bug report
Crash
iOS 7.1.1
load more
Search
Search Album
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Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

Casual Listener

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...

jeremygoh

Community Legend

1098 Views

3 replies

0 likes

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Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

Regular

I'm getting this many times a day on my iPhone 5.  I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify.  I am trying the free ver...

Dimgo

Regular

5105 Views

6 replies

0 likes

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Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

Newbie

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...

jeremygoh

Community Legend

653 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

Regular

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...

jeremygoh

Community Legend

933 Views

4 replies

0 likes

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Solved!! No search function on iOS app

Seems like a major flaw that iOS songs list doesn't have a search function

Newbie

Seems like a major flaw that iOS songs list doesn't have a search function

MattSuda

Spotify Star

1238 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost all my music when I had to restore my computer

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

Newbie

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

Joe

Community Legend

1699 Views

5 replies

0 likes

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Iphone app problem

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...

Newbie

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed.  I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...

Peter__

Community Legend

2489 Views

4 replies

0 likes

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Solved!! Will I be charged after my seven day trial? Im a Sprint user

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...

Casual Listener

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...

Joe

Community Legend

2898 Views

6 replies

0 likes

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Lost my premium account

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...

Newbie

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...

Peter__

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes