Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243347 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127025 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452682 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308263 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the offline albums in one place. Is this possible to d...
Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the...
Community Legend
1427 Views
4 replies
0 likes
I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me how to fix this?
I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me...
Community Legend
514 Views
1 replies
0 likes
I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The problem is that when the song stops playing I manuall...
I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The pr...
Community Legend
445 Views
1 replies
0 likes
So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! However, three weeks later, i turn the app on to find t...
So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! Howe...
Community Legend
701 Views
3 replies
0 likes
Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only in desktop version. Thank you.
Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only i...
Community Legend
483 Views
1 replies
1 likes
Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a premium member and I have to wait for rotation fix for...
Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a pre...
Community Legend
702 Views
2 replies
0 likes
Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep getting the orange exclamation point as if I am experi...
Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep get...
Not applicable
753 Views
2 replies
0 likes
I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone....Any idea's what is causing this?Some time ago I had à message from Spotify that something was wrong but I...
I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone.... Any idea's what is causing this? Some time ago I ha...
Not applicable
511 Views
1 replies
0 likes
Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works fine. I've seen a lot of issues connecting with spotify ...
Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works ...
Roadie
987 Views
2 replies
0 likes
I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updating however, I can only play songs when I search for...
I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updati...
Newbie
7846 Views
4 replies
0 likes
I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.
I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.
Community Legend
385 Views
1 replies
0 likes
When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I don´t know) insists on turning the playlists to onlin...
When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I do...
Community Legend
968 Views
3 replies
0 likes
Hi all, I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a guy and girl, performed in acoustic piano style. I did not get t...
Hi all, I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a g...
Community Legend
1417 Views
3 replies
0 likes
Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTunes Match to ensure that my music is available to a...
Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTu...
Not applicable
4563 Views
7 replies
0 likes
A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet). After it finally reconnected, all my playlists were gone in the iphone ap...
A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet). After...
Casual Listener
1681 Views
2 replies
0 likes
Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me? iPhone 5S Latest iOS Latest version Spotify Wow or is https://play.spotify.com/album/7zBQ...
Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me? iPhone 5S Latest iO...
Music Fan
5121 Views
18 replies
0 likes
So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I press back my search is no longer there. Apparentl...
So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I...
Not applicable
801 Views
3 replies
0 likes
The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.
The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.
Community Legend
970 Views
1 replies
0 likes
Hey,Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app?The music Spotify proposes on my desktop is great, on the iOS device it just sucks...Any ideas how to fix that?Johannes
Hey, Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app? The music Spotify proposes on my desktop is great, on the iOS...
Roadie
1796 Views
8 replies
0 likes
