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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69899 Views
  • 16 replies
  • 37 likes
  • 69899 Views
  • 16 replies
  • 37 likes

Spotify crashes

When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.

  • Casual Listener
  • When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.
  • ssalvatori
  • Newbie
  • 1084 Views
  • 5 replies
  • 1 likes
  • 1084 Views
  • 5 replies
  • 1 likes

Sorting the playlist

Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/

  • Casual Listener
  • Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/
  • Grace
  • Spotify
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
  • 0 likes

Are there Notification limitations?

Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications each day about his additions but I now don't reciev...

  • Music Fan
  • Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications ...
  • 425 Views
  • 0 replies
  • 0 likes
  • iOS
    Mobile
    Notifications
  • 425 Views
  • 0 replies
  • 0 likes

Solved!! The spotify account login information is not valid - iPhone app/Sonos program

I recently added Spotify to my Sonos system. I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. I've done the same in my Sonos app on my iphone. On both ...

  • Casual Listener
  • I recently added Spotify to my Sonos system.  I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. ...
  • Rocketball
  • Newbie
  • 5013 Views
  • 16 replies
  • 0 likes
  • 5013 Views
  • 16 replies
  • 0 likes

Can't Sync or DL any playlists or Songs to my Ipod 4 8G

So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlists besides all the songs on my Local Files that were...

  • Newbie
  • So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlist...
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes

Solved!! Making music offline doesn't work anymore

Hi all, After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download different albums, but I cannot make them offline anymore. - I switc...

  • Casual Listener
  • Hi all,   After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download diffe...
  • rensd
  • Casual Listener
  • 4432 Views
  • 4 replies
  • 0 likes
  • 4432 Views
  • 4 replies
  • 0 likes

Discover missing on ipad

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...

  • Regular
  • Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...
  • Peter__
  • Community Legend
  • 673 Views
  • 5 replies
  • 0 likes
  • 673 Views
  • 5 replies
  • 0 likes

Keeps turning my offline playlist off!

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...

  • Casual Listener
  • I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...
  • Peter__
  • Community Legend
  • 839 Views
  • 3 replies
  • 0 likes
  • 839 Views
  • 3 replies
  • 0 likes

iPhone tracks won't play

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.

  • Visitor
  • iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...
  • Peter__
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Premium expired, have to resync all tracks?

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...

  • Casual Listener
  • Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...
  • TrickyEarlobe
  • Casual Listener
  • 2017 Views
  • 6 replies
  • 2 likes
  • 2017 Views
  • 6 replies
  • 2 likes

"Available offline" playlists no longer downloading songs for offline use on iphone

Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhone's (4S) local storage. Suffice, to say, this rende...

  • Newbie
  • Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhon...
  • robzim737
  • Community Legend
  • 860 Views
  • 2 replies
  • 1 likes
  • download playlist
    downloaded music
    Offline playlists unavailable
    offline sync
  • 860 Views
  • 2 replies
  • 1 likes

Cant hear some songs in iPod

Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offline and online, just dont let me hear it). Sorry for ...

  • Newbie
  • Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offlin...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Djay 2 integration - account being used somewhere else

Hi there, I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the background it will intermitently stop Spotify in any other clie...

  • Casual Listener
  • Hi there,   I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the b...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Solved!! IOS storage

I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this issue and although spotify say that when you try to ...

  • Casual Listener
  • I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this...
  • robzim737
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Solved!! cannot listen my playlist off line even if I tag it "available off connection"

Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist off connection despite the fact that I did active the but...

  • Casual Listener
  • Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist ...
  • sbo
  • Casual Listener
  • 624 Views
  • 5 replies
  • 0 likes
  • 624 Views
  • 5 replies
  • 0 likes

Playlists not downloading offline on iPad BUT fine on iPhone!

I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstalled the app TWICE! The bizarre thing is that the pla...

  • Regular
  • I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstall...
  • Rondon
  • Regular
  • 448 Views
  • 2 replies
  • 0 likes
  • 448 Views
  • 2 replies
  • 0 likes

not sync the songs in offline mode with iPhone 5

I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not working. It's just working with MAC, but not with Ip...

  • Newbie
  • I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Solved!! Playlists Won't Sync

When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?

  • Casual Listener
  • When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?
  • Peter__
  • Community Legend
  • 1001 Views
  • 4 replies
  • 0 likes
  • 1001 Views
  • 4 replies
  • 0 likes

Spotify Offline Mode - Not able to get it working.

Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play. Any ideas?!

  • Casual Listener
  • Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play.  Any ideas?! 
  • holleyg
  • Casual Listener
  • 547 Views
  • 3 replies
  • 0 likes
  • 547 Views
  • 3 replies
  • 0 likes

New tab of "Downloaded music on device" on my music section...

I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music on device" to see just downloaded music would be ver...

  • Music Fan
  • I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music o...
  • Peter__
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes