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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238737 Views

27 replies

5 likes

  • 238737 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120213 Views

118 replies

13 likes

Other
  • 120213 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2760 Views

0 replies

0 likes

iOS
  • 2760 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305955 Views

62 replies

16 likes

  • 305955 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131140 Views

19 replies

38 likes

  • 131140 Views
  • 19 replies
  • 38 likes

Solved!! New Release is ridiculously slow

sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...

Newbie

sorry if posted elsewhere, but the search option/google wasn't turning up much.   We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...

jeremygoh

Community Legend

1539 Views

4 replies

2 likes

  • 1539 Views
  • 4 replies
  • 2 likes

Does Spotify Want Me to Listen Offline?

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...

Newbie

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...

user-removed

Not applicable

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync all songs

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!

Newbie

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...

user-removed

Not applicable

1264 Views

2 replies

0 likes

  • 1264 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle play on IOS

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...

Roadie

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...

ws1482

Roadie

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Solved!! IOS Spotify Crash when searching for album

Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...

Regular

Spotify version 1.2.0.3344 crashes on iOS 7.1.1  everytime I search using Russian keyboard (Cyrills font) Steps done:   Select Search Type in Russian "хит" See all albums Scroll...

Peter__

Community Legend

3210 Views

6 replies

0 likes

bug
bug report
Crash
iOS 7.1.1
load more
Search
Search Album
  • 3210 Views
  • 6 replies
  • 0 likes

Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

Casual Listener

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...

jeremygoh

Community Legend

1103 Views

3 replies

0 likes

  • 1103 Views
  • 3 replies
  • 0 likes

Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

Regular

I'm getting this many times a day on my iPhone 5.  I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify.  I am trying the free ver...

Dimgo

Regular

5114 Views

6 replies

0 likes

  • 5114 Views
  • 6 replies
  • 0 likes

Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

Newbie

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...

jeremygoh

Community Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

Regular

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...

jeremygoh

Community Legend

943 Views

4 replies

0 likes

  • 943 Views
  • 4 replies
  • 0 likes

Solved!! No search function on iOS app

Seems like a major flaw that iOS songs list doesn't have a search function

Newbie

Seems like a major flaw that iOS songs list doesn't have a search function

MattSuda

Spotify Star

1253 Views

1 replies

0 likes

  • 1253 Views
  • 1 replies
  • 0 likes

Solved!! Lost all my music when I had to restore my computer

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

Newbie

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

Joe

Community Legend

1710 Views

5 replies

0 likes

  • 1710 Views
  • 5 replies
  • 0 likes

Iphone app problem

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...

Newbie

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed.  I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...

Peter__

Community Legend

2497 Views

4 replies

0 likes

  • 2497 Views
  • 4 replies
  • 0 likes

Solved!! Will I be charged after my seven day trial? Im a Sprint user

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...

Casual Listener

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...

Joe

Community Legend

2905 Views

6 replies

0 likes

  • 2905 Views
  • 6 replies
  • 0 likes

Lost my premium account

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...

Newbie

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...

Peter__

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Impossible de synchroniser les playlists. Nouvelle tentative e cours...

est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....

Newbie

est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial of premium on my phone for 3 days (I think) now that it has finished...

Casual Listener

I have recently taken advantage of the 3 for 1 month deal for Spotify Premium.  It is working perfectly on the laptop, isn't updating on the iPhone.   For some reason I started a trial...

Joe

Community Legend

1327 Views

7 replies

0 likes

  • 1327 Views
  • 7 replies
  • 0 likes

Solved!! could not load track in offline mode

Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track".Please fix this bug, this have been there forever. I have tried reinstalling, clearing cache, etc.... I have th...

Casual Listener

Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track". Please fix this bug, this have been there forever. I hav...

Vegargrim

Casual Listener

1694 Views

2 replies

0 likes

  • 1694 Views
  • 2 replies
  • 0 likes

Car display's "no song" using Spotify

Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used through a car's audio system. I removed one of the devic...

Newbie

Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used throu...

Peter__

Community Legend

13077 Views

1 replies

0 likes

  • 13077 Views
  • 1 replies
  • 0 likes

Spotify always resumes music on internal speaker instead of dock connection??!>

So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge cable. When I get back in the car and start it up, spotify cont...

Regular

So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect.   The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge c...

Peter__

Community Legend

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes