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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30766 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95494 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293907 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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Solved!! Trying to upgrade to premium on iOS but can't figure out how?

For two days now I've been trying to find a way to upgrade spotify on my iPhone but I can't find a button anywhere and when it tells me that I need to upgrade to access certain things it doesn't tell me how to. Please enlighten me before I give up an...

Newbie

For two days now I've been trying to find a way to upgrade spotify on my iPhone but I can't find a button anywhere and when it tells me that I need to upgrade to access certain things it doesn't tell...

Peter__

Community Legend

893 Views

1 replies

0 likes

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Bought unlimited but still only shuffle play on iphone

Hello. I´ve bought unlimited 30 mins ago but its still the free version on my iphone 5S. Ive checked my account status on the web page and it says it is unlimited. Ive tried log in/log out a few times. Ive tried reinstall the spotify app Ive tried tu...

Casual Listener

Hello. I´ve bought unlimited 30 mins ago but its still the free version on my iphone 5S.   Ive checked my account status on the web page and it says it is unlimited.   Ive tried log...

Peter__

Community Legend

735 Views

1 replies

0 likes

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  • 1 replies
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Downloaded tracks won't sync to iPhone 5S

Hello all you wonderful Spotify-geeks! I'm in no way new to Spotify, I've just run into a very annoying problem. Last week I upgraded my iPhone 4 to an iPhone 5S and the first thing I did was to install the Spotify (I've always had Premium) app like ...

Regular

Hello all you wonderful Spotify-geeks!   I'm in no way new to Spotify, I've just run into a very annoying problem.   Last week I upgraded my iPhone 4 to an iPhone 5S and the first t...

Anne1990

Regular

1692 Views

12 replies

0 likes

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Access to contacts on iPhone

Hello My wife is trying to share a playlist with me, however when she clicks to share via spotify, there are no contacts showing. Is there anyway of importing the contacts into Spotify or does it recognise contacts that also have Spotify accounts? Ch...

Newbie

Hello    My wife is trying to share a playlist with me, however when she clicks to share via spotify, there are no contacts showing.    Is there anyway of importing the co...

Peter__

Community Legend

1169 Views

1 replies

0 likes

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Entire album download

Can someone please educate me on how to download an entire album at one time rather than downloading all the singles individually for a particular album? In advance, thank you for the help.

Casual Listener

Can someone please educate me on how to download an entire album at one time rather than downloading all the singles individually for a particular album? In advance, thank you for the help.

dinomight

Spotify Star

631 Views

1 replies

0 likes

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Spotify IOS latest update still not working!

I've been a premium spotifty user since 2011 and have loved it ever since, but since the new UI upgrade it has worked terribly on IOS, basically unusable. None of the updates or fixes, even the most recent one this month, have done anything to help. ...

Newbie

I've been a premium spotifty user since 2011 and have loved it ever since, but since the new UI upgrade it has worked terribly on IOS, basically unusable. None of the updates or fixes, even the most ...

375 Views

0 replies

0 likes

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Find offline files

I'm a premium subscriber with iphone 5/ios 7. I have lots of playlists some on line others offline. If I'm off line what's the easiest way for me to find available songs to play?Is it possible to hide un available tracks in offline mode?

Newbie

I'm a premium subscriber with iphone 5/ios 7. I have lots of playlists some on line others offline. If I'm off line what's the easiest way for me to find available songs to play? Is it po...

Joe

Community Legend

522 Views

1 replies

0 likes

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Songs on wifi won't be available offline.

I'm on wifi and my songs are not downloading to my phone. Help please!!!

Casual Listener

I'm on wifi and my songs are not downloading to my phone. Help please!!!

Peter__

Community Legend

713 Views

3 replies

0 likes

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Inbox - no names, just personal number

Since the big update, I am not able to see who sent me some music. I just see the personal number in front of the optional message but no name. So I have to get to my desktop to double check the sender's name. Is it just because my inbox is hudge an ...

Regular

Since the big update, I am not able to see who sent me some music. I just see the personal number in front of the optional message but no name. So I have to get to my desktop to double check the send...

Peter__

Community Legend

1594 Views

5 replies

5 likes

inbox
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Ios 4 WiFi controlled.

Hi there everyone, this is my first post here in the community, but I've been using spotify since it was first released Well, I have an iphone 3G which I use as an iPod in my sony speaker. It works great with spotify, the only problem is that Since s...

Casual Listener

Hi there everyone, this is my first post here in the community, but I've been using spotify since it was first released 🙂 Well, I have an iphone 3G which I use as an iPod in my sony speaker. It w...

user-removed

Not applicable

468 Views

1 replies

0 likes

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  • 0 likes

Spotify Connect for iPhones

I had a question regarding Spotify connect. The information I read about the feature is that in order for it to turn on, the devices have to be on the same network. However, I gave my account info to a good friend who is overseas, stationed in Japan....

Newbie

I had a question regarding Spotify connect. The information I read about the feature is that in order for it to turn on, the devices have to be on the same network. However, I gave my account info to...

user-removed

Not applicable

1026 Views

3 replies

0 likes

iphone
iphone 5
multiple devices
Spotify
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Solved!! can someone please help me..

i acidently clicked the premium trial and its going to charge my dad, how can you canel it? can someone please help me!! and make it fast please!!

Casual Listener

i acidently clicked the premium trial and its going to charge my dad, how can you canel it? can someone please help me!! and make it fast please!!

PoohBear33

Casual Listener

2380 Views

5 replies

0 likes

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Solved!! Few newbie questions..

Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. So perfect app for me really!! But I mainly use this...

Casual Listener

Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. S...

Blazer89

Casual Listener

1156 Views

3 replies

0 likes

Help
new
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Re: Can't play playlist or any songs offline - no green arrow, no songs, nothing

I have a premium account and I can't play my songs offline. The whole point of paying $$ to have a premium account. I followed the instructions for playing songs offline but it's not working. First, there is no green arrow no matter what I do, just a...

Newbie

I have a premium account and I can't play my songs offline.  The whole point of paying $$ to have a premium account.  I followed the instructions for playing songs offline but it's not work...

jeremygoh

Community Legend

2369 Views

2 replies

0 likes

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Solved!! Problem playing songs in order when multiple CDs

Hi ! I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline from my computer app, no problem. But when I play them from my iPhone ...

Casual Listener

Hi !    I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline ...

Peter__

Community Legend

965 Views

3 replies

0 likes

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Solved!! [iOS] Spotify freezes after phone call

I have an iPhone 5s on Verizon. The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in. After I hang up the phone, Spotify just freezes (can't hit play/pause, can...

Newbie

I have an iPhone 5s on Verizon.  The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in.  After I han...

blake

Community Legend

1032 Views

1 replies

0 likes

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UK FORD SYNC APPLINK - iPHONE 5

For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings. You can do this by gong to Settings>General>Restricitions and set Carplay to OFF. Once I did this I...

Newbie

For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings.    You can do this by gong to Sett...

981 Views

0 replies

0 likes

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Sprint Support

I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.

Newbie

I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.

Peter__

Community Legend

549 Views

1 replies

0 likes

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Spotify dosent find my ipod

My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it. I have tried everything which stands in this article: https://support.spotify.com/us/lea...

Casual Listener

My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it.   I have tried everything wh...

throwingrussin

Casual Listener

761 Views

2 replies

0 likes

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Solved!! Playlists have disappeared from my iphone app

Hi Suddenly all my playlists have disappeared from my iphone app. I can see the playlists in my computer. I have tried to log off and log on again, delete the app and re-install, but nothing works. I am getting very frustrated. Can someone help?

Casual Listener

Hi   Suddenly all my playlists have disappeared from my iphone app.  I can see the playlists in my computer.  I have tried to log off and log on again, delete the app and re-instal...

hannasif

Casual Listener

2334 Views

2 replies

0 likes

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  • 2 replies
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