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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 66843 Views
  • 16 replies
  • 37 likes
  • 66843 Views
  • 16 replies
  • 37 likes

Solved!! Wheres WALL-E?

Hi all,We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WALL-E soundtrack, found it and played it no worries, it had a...

  • Regular
  • Hi all, We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WAL...
  • bjbuilt
  • Regular
  • 1364 Views
  • 7 replies
  • 0 likes
  • 1364 Views
  • 7 replies
  • 0 likes

Beeping Won't Stop!

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car: 0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the car through the audio cable. 2.) Music starts playing. 3.) The ...

  • Newbie
  • I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car:   0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the...
  • TheDre
  • Newbie
  • 7169 Views
  • 9 replies
  • 4 likes
  • 7169 Views
  • 9 replies
  • 4 likes

Spotify iphone app very buggy on iPhone 5 (slow to skip songs, crashes regularly, etc.)

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the previous version it was instantaneous). Second, the son...

  • Newbie
  • I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the prev...
  • Armokk
  • Newbie
  • 1533 Views
  • 3 replies
  • 2 likes
  • Apple iPhone app
    Crash
    iphone 5
    skip
  • 1533 Views
  • 3 replies
  • 2 likes

Login Failed..

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully. Same great music system as always. Identical username/password used for all...

  • Newbie
  • Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully.  Same great mus...
  • Peter__
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Hide playlist "local files" in ipod touch

Hi! Is there a way to hide playlist "local files" in ipod touch?I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5 and that same list is not shown. Thanks!

  • Casual Listener
  • Hi! Is there a way to hide playlist "local files" in ipod touch? I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5...
  • Peter__
  • Community Legend
  • 612 Views
  • 3 replies
  • 1 likes
  • 612 Views
  • 3 replies
  • 1 likes

Shuffle won't stop

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

  • Newbie
  • So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?
  • Peter__
  • Community Legend
  • 3447 Views
  • 5 replies
  • 0 likes
  • 3447 Views
  • 5 replies
  • 0 likes

Solved!! How to add entire album to Playlist on iPad app?

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the playlist. Please direct me to an answer...never had ...

  • Newbie
  • I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the p...
  • volker-d
  • Newbie
  • 19969 Views
  • 6 replies
  • 1 likes
  • 19969 Views
  • 6 replies
  • 1 likes

Sorting albums within "Your Music"

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop.I got really excited as I want to use this feature to sort my favourite albums - I plan on hundr...

  • Music Fan
  • So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop. I got really excited as I want to use th...
  • antpugh
  • Casual Listener
  • 976 Views
  • 4 replies
  • 2 likes
  • 976 Views
  • 4 replies
  • 2 likes

why is it so hard to give an indicator for what is offline? and something something

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book) it is unusable if i dont know witch album is offline, please add a green ...

  • Regular
  • Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book)   it is unusa...
  • user-removed
  • Not applicable
  • 602 Views
  • 1 replies
  • 2 likes
  • 602 Views
  • 1 replies
  • 2 likes

No songs playing

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue box which says "shuffle music for free, you can sh...

  • Newbie
  • EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue...
  • Mofaith
  • Newbie
  • 1128 Views
  • 2 replies
  • 0 likes
  • 1128 Views
  • 2 replies
  • 0 likes

Won't skip song from lock screen

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seconds (as seen when playing podcasts). I can't think ...

  • Newbie
  • I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seco...
  • Peter__
  • Community Legend
  • 1147 Views
  • 1 replies
  • 0 likes
  • 1147 Views
  • 1 replies
  • 0 likes

Have premium but won't acknowledge on iPhone

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

  • Regular
  • So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.
  • Greg
  • Roadie
  • 854 Views
  • 8 replies
  • 0 likes
  • 854 Views
  • 8 replies
  • 0 likes

Can't login to spotify on iPhone.

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in using me email, but it didn't let me do that either. ...

  • Newbie
  • Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in us...
  • robzim737
  • Community Legend
  • 1222 Views
  • 1 replies
  • 0 likes
  • 1222 Views
  • 1 replies
  • 0 likes

Spotify App on iPhone (version 1.1.0.2549) doesn't scrobble to last.fm

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online I'm correctly logged in (even logged out & back in). Does not matter if I'm streaming albums, radio or playlists, no scobbles get recorded. Weir...

  • Music Fan
  • I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online   I'm correctly logged in (even logged out & back in). Does not matter if I...
  • mlee525
  • Music Fan
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iOS for iPad always starts in portrait mode!

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

  • Music Fan
  • Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!
  • Peter__
  • Community Legend
  • 962 Views
  • 1 replies
  • 0 likes
  • 962 Views
  • 1 replies
  • 0 likes

Offline download NOT working

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never advance - REALLY annoying and I am about ready to ...

  • Newbie
  • I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never...
  • beaster
  • Newbie
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Solved!! Adding a Track to Que Repeats if Last in Que

Hi guys, I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it would carry on with the album. Steps: 1. Started the album at...

  • Casual Listener
  • Hi guys,   I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it...
  • Kevdog
  • Casual Listener
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

Solved!! My music library feature

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

  • Casual Listener
  • Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?
  • user-removed
  • Not applicable
  • 1320 Views
  • 10 replies
  • 0 likes
  • 1320 Views
  • 10 replies
  • 0 likes

Solved!! April 2014 update - slow beyond belief

Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this gets sorted soon otherwise I'm going back to trusty iTune...

  • Casual Listener
  • Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this ...
  • jnamey22
  • Casual Listener
  • 2323 Views
  • 18 replies
  • 11 likes
  • 2323 Views
  • 18 replies
  • 11 likes

Solved!! Playlist not downloading on ipad

I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crashes. Any fixes would be appreciated

  • Visitor
  • I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crash...
  • user-removed
  • Not applicable
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes