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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30777 Views

40 replies

9 likes

  • 30777 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95504 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293913 Views

60 replies

15 likes

  • 293913 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123839 Views

19 replies

38 likes

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  • 19 replies
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Playlist Differences

So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starred playlist versus a playlist you create yourself?als...

Music Fan

So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starre...

Ringfinger

Music Fan

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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Freezes while typing into search

Hello, Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app. I have deleted and reinstalled the app multiple times, powere...

Casual Listener

Hello,   Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app....

pima1963

Casual Listener

1029 Views

2 replies

0 likes

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  • 2 replies
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the music is cut and can not be played

I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not need urgent help: (

Casual Listener

I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not nee...

Gerriboisp

Casual Listener

686 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Volume goes down when opening texts?

For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this? Any fix for this?

Regular

For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this?   Any fix for this?

willos80

Regular

33908 Views

2 replies

0 likes

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  • 2 replies
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Transferring tracks from Australian to UK account

Hi allI have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK. Is there a way to transfer it over to my other accoun...

Visitor

Hi all I have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK...

Taylor

Community Legend

716 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

My free spotify doesn't play the songs

Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to reboot my phone and reinstall the app but nothing c...

Regular

Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to...

Flowerchild

Regular

1721 Views

8 replies

0 likes

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Solved!! Making Collection available offline

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Casual Listener

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Peter__

Community Legend

1379 Views

4 replies

0 likes

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Spotify an Siri doesnt work

Hi I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times. The voice recognition just stop 1 second after it started, i cant say anything. If i tap on the siri microphone, the same will happen. I ...

Regular

Hi   I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times.   The voice recognition just stop 1 second after it started, i can...

Peter__

Community Legend

1870 Views

3 replies

0 likes

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  • 3 replies
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how do share music with a friend on a iphone or tablet

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Casual Listener

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Peter__

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Shuffle Play Premium User Artists All Songs

On my iPad Air how do I Shuffle Play all of an artist's songs? (I only get the Shuffle Play button on my iPhone 5)

Newbie

On my iPad Air how do I Shuffle Play all of an artist's songs?  (I only get the Shuffle Play button on my iPhone 5)

Peter__

Community Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Can't see our AV receiver with one of our account

We're playing music through spotify connect on our Yamaha RX-V675. If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the one connected, even though we're both premium, the receiver doesn...

Regular

We're playing music through spotify connect on our Yamaha RX-V675.   If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the o...

Peter__

Community Legend

1581 Views

6 replies

0 likes

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iPod Nano 3G empty after successful synchronisation with spotify

Hi everybody,I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please help me what the Problem Fouls be...

Newbie

Hi everybody, I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please he...

robzim737

Community Legend

705 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist gone

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get them back? I tried going to the deleted playlist site ...

Newbie

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get t...

robzim737

Community Legend

809 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Albums on desktop, not in iOS

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in the iOS app. WTF?

Casual Listener

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in th...

Rodrigo

Community Legend

707 Views

2 replies

0 likes

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  • 2 replies
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Songs not available on Ipod

While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy – War Eternal) . It is available on Android and Desktop....

Regular

While I am still angry about the 10000 Songs my music limit  and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy...

sebbes

Regular

859 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

Casual Listener

Hi,   I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads.   Is this normal behavior?   Thank you

Joe

Community Legend

748 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

Casual Listener

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...

deanfourie

Regular

5271 Views

21 replies

3 likes

  • 5271 Views
  • 21 replies
  • 3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

Regular

Hi there,   I also just sent an email to Customer Support about this. Let's see if I actually get a response.   I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...

Joe

Community Legend

2526 Views

12 replies

0 likes

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  • 12 replies
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Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

Newbie

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...

camomerl

Newbie

11392 Views

25 replies

2 likes

  • 11392 Views
  • 25 replies
  • 2 likes