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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45052 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111370 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1915 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302858 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128716 Views

19 replies

38 likes

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Solved!! can someone please help me..

i acidently clicked the premium trial and its going to charge my dad, how can you canel it? can someone please help me!! and make it fast please!!

Casual Listener

i acidently clicked the premium trial and its going to charge my dad, how can you canel it? can someone please help me!! and make it fast please!!

PoohBear33

Casual Listener

2443 Views

5 replies

0 likes

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Solved!! Few newbie questions..

Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. So perfect app for me really!! But I mainly use this...

Casual Listener

Hey guys new to spotify, can't believe no ones told me bout this before! Loves it, recently bought a stereo for my car that allows my iPhone to connect to and reads out all the songs on there ect.. S...

Blazer89

Casual Listener

1202 Views

3 replies

0 likes

Help
new
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Re: Can't play playlist or any songs offline - no green arrow, no songs, nothing

I have a premium account and I can't play my songs offline. The whole point of paying $$ to have a premium account. I followed the instructions for playing songs offline but it's not working. First, there is no green arrow no matter what I do, just a...

Newbie

I have a premium account and I can't play my songs offline.  The whole point of paying $$ to have a premium account.  I followed the instructions for playing songs offline but it's not work...

jeremygoh

Community Legend

2432 Views

2 replies

0 likes

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Solved!! Problem playing songs in order when multiple CDs

Hi ! I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline from my computer app, no problem. But when I play them from my iPhone ...

Casual Listener

Hi !    I have recently discovered Spotify and so far it is great but... I am listing to a lot of classical music and a lot of multiple CDs albums. When I play them online or offline ...

Peter__

Community Legend

1013 Views

3 replies

0 likes

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Solved!! [iOS] Spotify freezes after phone call

I have an iPhone 5s on Verizon. The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in. After I hang up the phone, Spotify just freezes (can't hit play/pause, can...

Newbie

I have an iPhone 5s on Verizon.  The problem I'm noticing is that I'll be driving and listening to Spotify from my phone (connected 3.5mm to car) and a phone call will come in.  After I han...

blake

Community Legend

1054 Views

1 replies

0 likes

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UK FORD SYNC APPLINK - iPHONE 5

For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings. You can do this by gong to Settings>General>Restricitions and set Carplay to OFF. Once I did this I...

Newbie

For those of you having trouble connecting Spotify to Sync Appllications on new Ford vehicles you will need to turn off Carpay in the iPhone settings.    You can do this by gong to Sett...

994 Views

0 replies

0 likes

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Sprint Support

I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.

Newbie

I am a Sprint Familly Plan member. I accepted the 6 Months trial offer effective May 14th 2014. It expired afer 30 days and Sprint Customer Service said that only Spotify can assist. Kindly assist.

Peter__

Community Legend

574 Views

1 replies

0 likes

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Spotify dosent find my ipod

My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it. I have tried everything which stands in this article: https://support.spotify.com/us/lea...

Casual Listener

My Ipod nano dosent show up under devices in spotify, nothing happens. It just continue to stands that I need to connect my Ipod even thougt I have connected it.   I have tried everything wh...

throwingrussin

Casual Listener

789 Views

2 replies

0 likes

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Solved!! Playlists have disappeared from my iphone app

Hi Suddenly all my playlists have disappeared from my iphone app. I can see the playlists in my computer. I have tried to log off and log on again, delete the app and re-install, but nothing works. I am getting very frustrated. Can someone help?

Casual Listener

Hi   Suddenly all my playlists have disappeared from my iphone app.  I can see the playlists in my computer.  I have tried to log off and log on again, delete the app and re-instal...

hannasif

Casual Listener

2360 Views

2 replies

0 likes

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Playlist Differences

So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starred playlist versus a playlist you create yourself?als...

Music Fan

So, what's the point in iOS for the starred playlist? Meaning, when I star a track, it does there however there is no way to reorder them in there. Regardless. What is the significance of the starre...

Ringfinger

Music Fan

680 Views

2 replies

0 likes

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Freezes while typing into search

Hello, Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app. I have deleted and reinstalled the app multiple times, powere...

Casual Listener

Hello,   Whenever I try typing terms into Search, the app suddenly freezes and typically shuts down completely. Freezing and shutting down only occurs with Search and only with the iPad app....

pima1963

Casual Listener

1052 Views

2 replies

0 likes

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the music is cut and can not be played

I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not need urgent help: (

Casual Listener

I have a problem when I hear a song suddenly stops and no longer moves and try restarting the iphone 5s, re-installing the app, restarting the app, and check my connection is good, and you do not nee...

Gerriboisp

Casual Listener

721 Views

4 replies

0 likes

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Solved!! Volume goes down when opening texts?

For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this? Any fix for this?

Regular

For the past couple of days I've noticed the volume on my phone (iphone 5) goes way down when I tap on my texts. Anyone else experiencing this?   Any fix for this?

willos80

Regular

33958 Views

2 replies

0 likes

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Transferring tracks from Australian to UK account

Hi allI have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK. Is there a way to transfer it over to my other accoun...

Visitor

Hi all I have two Spotify accounts - I travel around a lot and obviously I need an account for both UK and Australia. In Australia, I downloaded some nice new music which isn't available in the UK...

Taylor

Community Legend

739 Views

3 replies

0 likes

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My free spotify doesn't play the songs

Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to reboot my phone and reinstall the app but nothing c...

Regular

Hey, i'm using spotofy for 2 monsth and yesterday it started to not play songs. The bar below that shows the rack name is empty and it doesn't play anything. My internet connection is OK. I tried to...

Flowerchild

Regular

1812 Views

8 replies

0 likes

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Solved!! Making Collection available offline

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Casual Listener

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Peter__

Community Legend

1462 Views

4 replies

0 likes

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Spotify an Siri doesnt work

Hi I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times. The voice recognition just stop 1 second after it started, i cant say anything. If i tap on the siri microphone, the same will happen. I ...

Regular

Hi   I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times.   The voice recognition just stop 1 second after it started, i can...

Peter__

Community Legend

1932 Views

3 replies

0 likes

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how do share music with a friend on a iphone or tablet

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Casual Listener

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Peter__

Community Legend

543 Views

1 replies

0 likes

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Shuffle Play Premium User Artists All Songs

On my iPad Air how do I Shuffle Play all of an artist's songs? (I only get the Shuffle Play button on my iPhone 5)

Newbie

On my iPad Air how do I Shuffle Play all of an artist's songs?  (I only get the Shuffle Play button on my iPhone 5)

Peter__

Community Legend

730 Views

1 replies

0 likes

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