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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45050 Views

45 replies

10 likes

  • 45050 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111359 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1914 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302857 Views

62 replies

16 likes

  • 302857 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128710 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't see our AV receiver with one of our account

We're playing music through spotify connect on our Yamaha RX-V675. If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the one connected, even though we're both premium, the receiver doesn...

Regular

We're playing music through spotify connect on our Yamaha RX-V675.   If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the o...

Peter__

Community Legend

1677 Views

6 replies

0 likes

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  • 6 replies
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iPod Nano 3G empty after successful synchronisation with spotify

Hi everybody,I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please help me what the Problem Fouls be...

Newbie

Hi everybody, I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please he...

robzim737

Community Legend

736 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist gone

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get them back? I tried going to the deleted playlist site ...

Newbie

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get t...

robzim737

Community Legend

843 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Albums on desktop, not in iOS

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in the iOS app. WTF?

Casual Listener

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in th...

Rodrigo

Community Legend

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Songs not available on Ipod

While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy – War Eternal) . It is available on Android and Desktop....

Regular

While I am still angry about the 10000 Songs my music limit  and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy...

sebbes

Regular

934 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

Casual Listener

Hi,   I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads.   Is this normal behavior?   Thank you

Joe

Community Legend

820 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

Casual Listener

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...

deanfourie

Regular

5566 Views

21 replies

3 likes

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  • 21 replies
  • 3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

Regular

Hi there,   I also just sent an email to Customer Support about this. Let's see if I actually get a response.   I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...

Joe

Community Legend

2681 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

Newbie

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...

camomerl

Newbie

11684 Views

25 replies

2 likes

  • 11684 Views
  • 25 replies
  • 2 likes

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer...

Casual Listener

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and...

Joe

Community Legend

745 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I tried to sync my mobile phone to my computer and lost all my music

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was showing that I just have a free account and I've lost al...

Newbie

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer.  Somehow all of a sudden, I had to sign up for a premium account again becuase it was...

Joe

Community Legend

495 Views

1 replies

0 likes

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  • 1 replies
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Need help - ASAP!!! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

Casual Listener

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!!   Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...

Joe

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 5 offline playlists won't sync completely

Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music offline because the playlists will not sync- that means in the playlists so...

Newbie

Hey there,   I have a problem with my playlists using them offline.   I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music of...

Joe

Community Legend

1393 Views

3 replies

0 likes

  • 1393 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium: playlists on iPod 4 disappeared / won't sync again with desktop

Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since about 2 or 3 weeks ago all the playlists that I had synced from my desktop (...

Casual Listener

Hi,   I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here.   Since abo...

_dayvancowboy_

Casual Listener

2261 Views

5 replies

0 likes

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  • 5 replies
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Do not see your music on ipad

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this correct?

Newbie

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this corr...

Joe

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Downloading a single song to iphone

How do I download a single song to my iphone.I can see the playlist syn offline but how do I download a single song

Roadie

How do I download a single song to my iphone. I can see the playlist syn offline but how do I download a single song

Arsenal-rule

Roadie

857 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

When I save an album the track order is wrong

Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but the track order is completely wrong. This does not happen often,...

Casual Listener

Hello everyone,   I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but th...

theajvan

Casual Listener

619 Views

2 replies

0 likes

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  • 2 replies
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Sync Help!

Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks only 6 appear they're not even listed, they appear...

Newbie

Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks...

Peter__

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Songs unavailable but still shown in playlist - IPhone App

Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there are now only 699 of those available once I have restored spotify to my new phone...

Casual Listener

Hello   I have a strange issue with Spotify on my new IPhone 4S   My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on.  However, there a...

paulinuk

Casual Listener

1656 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! I have to sync back all my song.

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any solution? Thank you.

Newbie

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any ...

Joe

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes