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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52059 Views
  • 16 replies
  • 36 likes
  • 52059 Views
  • 16 replies
  • 36 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

  • Casual Listener
  • Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...
  • flase
  • Casual Listener
  • 530 Views
  • 2 replies
  • 0 likes
  • 530 Views
  • 2 replies
  • 0 likes

iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

  • Regular
  • Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...
  • Peter__
  • Community Legend
  • 900 Views
  • 4 replies
  • 6 likes
  • 900 Views
  • 4 replies
  • 6 likes

Shuffling album or playlist plays incorrect tracks and artists

Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...

  • Casual Listener
  • Hi   Can anyone assist with this issue I have with spotify mobile?    Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...
  • nonstopdigital
  • Roadie
  • 2722 Views
  • 5 replies
  • 0 likes
  • 2722 Views
  • 5 replies
  • 0 likes

Solved!! Your Music Artists

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a certain way?

  • Newbie
  • When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a...
  • user-removed
  • Not applicable
  • 1499 Views
  • 4 replies
  • 0 likes
  • 1499 Views
  • 4 replies
  • 0 likes

Scrolling "feature" bug

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playlists, most of the time it scrolls sideways to view ...

  • Newbie
  • One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playl...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working on iPhone and no roku

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program malfunctions I think that may only cause more prob...

  • Casual Listener
  • Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program...
  • kbrooksc
  • Community Legend
  • 1534 Views
  • 3 replies
  • 0 likes
  • Roku iPhone
  • 1534 Views
  • 3 replies
  • 0 likes

Cannot add songs to playlist if I don't have internet connection

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

  • Regular
  • I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?
  • Gurmukh
  • Regular
  • 624 Views
  • 2 replies
  • 0 likes
  • 624 Views
  • 2 replies
  • 0 likes

Mixed Albums not playing in correct order

Hey guys! 2 things..... 1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.... 2. Albums that are mixed such as Anjunabeats Vol. 10 IS in the correct order...

  • Music Fan
  • Hey guys!    2 things.....   1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.....
  • Peter__
  • Community Legend
  • 784 Views
  • 4 replies
  • 0 likes
  • 784 Views
  • 4 replies
  • 0 likes

play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

  • Newbie
  • Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...
  • MichaelJerzak
  • Composer
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Premium @ iPhone

Hi, my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... Please help!! Rgrds

  • Casual Listener
  • Hi,   my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... 😕 Please help!!   Rgrds
  • Technopoly
  • Regular
  • 1142 Views
  • 16 replies
  • 0 likes
  • 1142 Views
  • 16 replies
  • 0 likes

Solved!! My Music not showing up on iPhone

Hi everyone, I love this update, but My Music seems to be filled with a bunch of bugs. Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house to use Spotify on the go and My Music is no longer showing up. My custom p...

  • Casual Listener
  • Hi everyone,   I love this update, but My Music seems to be filled with a bunch of bugs.   Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house t...
  • akierlanc94
  • Casual Listener
  • 19028 Views
  • 4 replies
  • 0 likes
  • 19028 Views
  • 4 replies
  • 0 likes

Soundrop for iOS - need help

Hi All Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issue is isolated to my iPhone 4s. I ofc have spotify prem latest ...

  • Newbie
  • Hi All   Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issu...
  • robzim737
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

How do i download songs that are in the Songs area of "My Music"

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant listne to "My Music" unless the song is in another do...

  • Newbie
  • I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant li...
  • mdewater
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Spotify crashing on shuffle with embedded playlists

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes. This is highly annoying and the #1 I use the app. I've seen others report this, is there any ETA? I'm about to...

  • Newbie
  • Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes.  This is highly annoying and the #1 I use the app. ...
  • Jordi
  • Community Legend
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

iPhone not syncing local files

Hi, My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred. Any ideas why this would ha...

  • Music Fan
  • Hi,   My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), no...
  • Grace
  • Spotify
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

  • Newbie
  • I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...
  • MattSuda
  • Spotify Star
  • 3218 Views
  • 2 replies
  • 0 likes
  • 3218 Views
  • 2 replies
  • 0 likes

Can't sync my iPhone 5

Since the new interface appeared all my playlists dissappeared on my cell. I did the update on the phone and hope that would do it, but no. Pretty soon there was another update, I had hopes. Didnt change anything. Trying to log out. Trying to reinsta...

  • Regular
  • Since the new interface appeared all my playlists dissappeared on my cell.   I did the update on the phone and hope that would do it, but no.   Pretty soon there was another update,...
  • Adam
  • Roadie
  • 1904 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 1904 Views
  • 9 replies
  • 0 likes

Solved!! iPhone 5 - playlists are not loaded

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. I tried to reinstall app -- the same result. I also checked t...

  • Casual Listener
  • Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list.  I ...
  • rakeshprinceton
  • Newbie
  • 632 Views
  • 5 replies
  • 0 likes
  • 632 Views
  • 5 replies
  • 0 likes

Recently Added option for Albums/Songs/Artists

With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like that on an iphone? Many thanks in advance.

  • Newbie
  • With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like...
  • 549 Views
  • 0 replies
  • 2 likes
  • 549 Views
  • 0 replies
  • 2 likes