Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239698 Views

27 replies

5 likes

  • 239698 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121710 Views

118 replies

13 likes

Other
  • 121710 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2811 Views

0 replies

0 likes

iOS
  • 2811 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306439 Views

62 replies

16 likes

  • 306439 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131411 Views

19 replies

38 likes

  • 131411 Views
  • 19 replies
  • 38 likes

Solved!! Making Collection available offline

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Casual Listener

I can't seem to figure out how to make the new Collection feature where you can just save music to one source all available offline like you can do with playlist

Peter__

Community Legend

1502 Views

4 replies

0 likes

  • 1502 Views
  • 4 replies
  • 0 likes

Spotify an Siri doesnt work

Hi I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times. The voice recognition just stop 1 second after it started, i cant say anything. If i tap on the siri microphone, the same will happen. I ...

Regular

Hi   I have a big problem. When i use spotify and then press and hold home for siri, siri has problems some times.   The voice recognition just stop 1 second after it started, i can...

Peter__

Community Legend

1968 Views

3 replies

0 likes

  • 1968 Views
  • 3 replies
  • 0 likes

how do share music with a friend on a iphone or tablet

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Casual Listener

I tried sharing music with a friend and don't see her name under the sharing options .can someone please help.thanks

Peter__

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Shuffle Play Premium User Artists All Songs

On my iPad Air how do I Shuffle Play all of an artist's songs? (I only get the Shuffle Play button on my iPhone 5)

Newbie

On my iPad Air how do I Shuffle Play all of an artist's songs?  (I only get the Shuffle Play button on my iPhone 5)

Peter__

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Can't see our AV receiver with one of our account

We're playing music through spotify connect on our Yamaha RX-V675. If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the one connected, even though we're both premium, the receiver doesn...

Regular

We're playing music through spotify connect on our Yamaha RX-V675.   If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the o...

Peter__

Community Legend

1697 Views

6 replies

0 likes

  • 1697 Views
  • 6 replies
  • 0 likes

iPod Nano 3G empty after successful synchronisation with spotify

Hi everybody,I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please help me what the Problem Fouls be...

Newbie

Hi everybody, I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please he...

robzim737

Community Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Playlist gone

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get them back? I tried going to the deleted playlist site ...

Newbie

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get t...

robzim737

Community Legend

854 Views

2 replies

0 likes

  • 854 Views
  • 2 replies
  • 0 likes

Solved!! Albums on desktop, not in iOS

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in the iOS app. WTF?

Casual Listener

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in th...

Rodrigo

Community Legend

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Songs not available on Ipod

While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy – War Eternal) . It is available on Android and Desktop....

Regular

While I am still angry about the 10000 Songs my music limit  and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy...

sebbes

Regular

954 Views

5 replies

0 likes

  • 954 Views
  • 5 replies
  • 0 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

Casual Listener

Hi,   I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads.   Is this normal behavior?   Thank you

Joe

Community Legend

837 Views

3 replies

0 likes

  • 837 Views
  • 3 replies
  • 0 likes

Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

Casual Listener

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...

deanfourie

Regular

5627 Views

21 replies

3 likes

  • 5627 Views
  • 21 replies
  • 3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

Regular

Hi there,   I also just sent an email to Customer Support about this. Let's see if I actually get a response.   I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...

Joe

Community Legend

2726 Views

12 replies

0 likes

  • 2726 Views
  • 12 replies
  • 0 likes

Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

Newbie

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...

camomerl

Newbie

11818 Views

25 replies

2 likes

  • 11818 Views
  • 25 replies
  • 2 likes

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer...

Casual Listener

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and...

Joe

Community Legend

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
  • 0 likes

I tried to sync my mobile phone to my computer and lost all my music

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was showing that I just have a free account and I've lost al...

Newbie

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer.  Somehow all of a sudden, I had to sign up for a premium account again becuase it was...

Joe

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Need help - ASAP!!! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

Casual Listener

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!!   Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...

Joe

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Iphone 5 offline playlists won't sync completely

Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music offline because the playlists will not sync- that means in the playlists so...

Newbie

Hey there,   I have a problem with my playlists using them offline.   I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music of...

Joe

Community Legend

1404 Views

3 replies

0 likes

  • 1404 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium: playlists on iPod 4 disappeared / won't sync again with desktop

Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since about 2 or 3 weeks ago all the playlists that I had synced from my desktop (...

Casual Listener

Hi,   I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here.   Since abo...

_dayvancowboy_

Casual Listener

2285 Views

5 replies

0 likes

  • 2285 Views
  • 5 replies
  • 0 likes

Do not see your music on ipad

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this correct?

Newbie

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this corr...

Joe

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes