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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30808 Views

40 replies

9 likes

  • 30808 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95532 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293934 Views

60 replies

15 likes

  • 293934 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

  • 123851 Views
  • 19 replies
  • 38 likes

iOS Version Missing Features

When I login to my account on Spotify on my brother's Samsung Galaxy it has all the features that the iPhone version has been missing. (fyi I have the iPhone 5S) Missing Features on iPhone that's on Android- There's an EQ on the Android version but n...

Regular

When I login to my account on Spotify on my brother's Samsung Galaxy it has all the features that the iPhone version has been missing. (fyi I have the iPhone 5S)   Missing Features on iPhone...

Peter__

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Playlist name disappears

Hello dears! Time to wine again... With every update there is a new issue. Spotify version 1.0.0.3251 - IOS 7.1 - iPhone 4S With the new update the album name/playlist name of my off line lists is gone every time I open Spotify. The only thing shown ...

Gig Goer

Hello dears! Time to wine again... With every update there is a new issue.   Spotify version 1.0.0.3251 - IOS 7.1 - iPhone 4S   With the new update the album name/playlist name of...

toe-tapper

Newbie

2868 Views

4 replies

1 likes

  • 2868 Views
  • 4 replies
  • 1 likes

Playlist Problems

I have the Spotify app on my iPod Touch. A few days ago, I noticed that all of my playlists were gone from the Your Music section. The only way I sem to be able to access them is if I'm online, and going into my profile. I tried switching them to be ...

Casual Listener

I have the Spotify app on my iPod Touch.  A few days ago, I noticed that all of my playlists were gone from the Your Music section.  The only way I sem to be able to access them is if I'm o...

AWright82

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Missing "Your Musi" function in the iPad App

Hello, why, do I don't have the fuction "your music" in the iPad App. in the desktop und iPhone App I cann organize my own collection. Best regards Thorstem

Regular

Hello,   why, do I don't have the fuction "your music" in the iPad App. in the desktop und iPhone App I cann organize my own collection.   Best regards Thorstem

user-removed

Not applicable

898 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Won't sync on my iPhone 4s or PC

Hello, So the other day my wife got an iPhone 5s and we didn't need spotify on the iPod anymore so I went in and disabled offline access for it and when trying to resync my iPhone 4s every playlist synced just fine until I got to my main playlist, my...

Casual Listener

Hello,   So the other day my wife got an iPhone 5s and we didn't need spotify on the iPod anymore so I went in and disabled offline access for it and when trying to resync my iPhone 4s every...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
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Sorting Playlists

HiOn the Computer1. When I sort a playlist the sorting does not keep when I switch to another playlist and back.2. When I visit a playlist that has been updated I see the tracks that have been updated marked with a dot. When I switch away and back th...

Regular

Hi On the Computer 1. When I sort a playlist the sorting does not keep when I switch to another playlist and back. 2. When I visit a playlist that has been updated I see the tracks that have been ...

Peter__

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Problem with Orientation - iPad with LifeProof Nuud Case

I use a LifeProof Nuud case with my iPad 4th gen. The case allows for the iPad to be on a stand at two different positions, one almost 90 degrees, and one at about 20 degrees. I often use the20 degree one which used to always keep the orientation rig...

Newbie

I use a LifeProof Nuud case with my iPad 4th gen. The case allows for the iPad to be on a stand at two different positions, one almost 90 degrees, and one at about 20 degrees. I often use the20 degre...

Peter__

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Songs Won't Sync

Hello,I just subscribed to spotify and am having issues with syncing for offline mode. I have the most up to date iOS and the iPhone 5. I have tried to create two playlists totaling 33 songs, and they won't sync. Please advise. Thanks,Joel

Regular

Hello, I just subscribed to spotify and am having issues with syncing for offline mode. I have the most up to date iOS and the iPhone 5. I have tried to create two playlists totaling 33 songs, and...

Peter__

Community Legend

11202 Views

24 replies

1 likes

  • 11202 Views
  • 24 replies
  • 1 likes

Solved!! Whole album adding to playlist

Modes anyone know why when I'm adding a single track to my playlist it is adding the entire album that the single comes from? It's very annoying! Thanks

Regular

Modes anyone know why when I'm adding a single track to my playlist it is adding the entire album that the single comes from? It's very annoying! Thanks

Braggy1234

Regular

5855 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

My iPod Isn't Showing Up Under Devices

I wanted more music on my iPod, so I figured I'd connect my iPod to my computer via USB and sync my songs from Spotify to my iPod. So, I connected my iPod to my computer and clicked devices but it did not show up and i was wondering if anyone knows h...

Newbie

I wanted more music on my iPod, so I figured I'd connect my iPod to my computer via USB and sync my songs from Spotify to my iPod. So, I connected my iPod to my computer and clicked devices but it di...

robzim737

Community Legend

1221 Views

1 replies

0 likes

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  • 1 replies
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Perhaps They've Forgotten They Haven't Updated the iPad Yet?....

I know sarcasm is considered the lowest form of wit but this is getting ridiculous. Great new feature in the latest update.....Oh wait I don't have a'Songs' tab...Glad I prepaid for a 12 month premium service ..... That won't happen again.

Casual Listener

I know sarcasm is considered the lowest form of wit but this is getting ridiculous. Great new feature in the latest update.....Oh wait I don't have a'Songs' tab... Glad I prepaid for a 12 month pr...

user-removed

Not applicable

626 Views

2 replies

0 likes

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  • 2 replies
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iPhone question

I have Spotify on my new iPhone. I find the shuffle function pretty weak,e.g., I have one playlist with over 2000 tracks, and on shuffle it seems to play the same 25 over and over. On my MacBook, I have and use the option of sorting the playlist trac...

Newbie

I have Spotify on my new iPhone. I find the shuffle function pretty weak,e.g., I have one playlist with over 2000 tracks, and on shuffle it seems to play the same 25 over and over.   On my M...

Peter__

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Payment

I'm very annoyed that I'm paying 5.99 for the same exact features I got for free. It's so annoying.

Newbie

I'm very annoyed that I'm paying 5.99 for the same exact features I got for free. It's so annoying.

Peter__

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! iPod

Hi, every time I try to connect my iPod with Spotify and sync my music, it crashes as soon as I choose "manually select playlists for sync". Any idea what to do?

Casual Listener

Hi, every time I try to connect my iPod with Spotify and sync my music, it crashes as soon as I choose "manually select playlists for sync". Any idea what to do?

Joe

Community Legend

1258 Views

4 replies

0 likes

Mac
  • 1258 Views
  • 4 replies
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App Still "Phantom Plays" Music After Disconnecting from Device?

This is a weird thing I'm seeing and I'll try to explain best I can. It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my car via bluetooth. (Not 100% sure on any more specific sc...

Music Fan

This is a weird thing I'm seeing and I'll try to explain best I can.  It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my ...

BenjaminP

Music Fan

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

No sleep Timer :(

If there would be a sleep Timer i could hear Music to Fall asleep

Casual Listener

If there would be a sleep Timer i could hear Music to Fall asleep 🙂

Robbie

Spotify Legend

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

ALL of my playlists have disappeared!!!

Hi everyone,I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the payment hadn't come out of my account yet and I then p...

Casual Listener

Hi everyone, I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the...

mcmahon_96

Casual Listener

875 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

800 songs disappeared from "starred"

Hi, I just had about 800 songs disappearing from "starred"; is there any way to retrieve them?

Newbie

Hi, I just had about 800 songs disappearing from "starred"; is there any way to retrieve them?

Peter__

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Sorting albums by Artist

Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a feature or am I just wishing and hoping?

Casual Listener

Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a fea...

blake

Community Legend

1208 Views

4 replies

0 likes

  • 1208 Views
  • 4 replies
  • 0 likes