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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142496 Views

503 replies

108 likes

  • 142496 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

99164 Views

19 replies

38 likes

  • 99164 Views
  • 19 replies
  • 38 likes

Maximum number of songs

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iPhone it wont download more songs when I'm around 20...

Newbie

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iP...

Peter__

Community Legend

738 Views

2 replies

0 likes

  • 738 Views
  • 2 replies
  • 0 likes

I can't use the offline mode

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

Newbie

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

user-removed

Not applicable

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Unable to search for offline music when i have no internet connection

Hello, Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ago. Is this a faillure on my iPad or is it a setting Spotify ...

Newbie

Hello,   Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

iOS v.1 update - "Your Music" not all showing

Hi community, I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reserved for offline from the offline playlist, but they are not av...

Casual Listener

Hi community,   I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reser...

harvy2004

Newbie

1030 Views

2 replies

0 likes

  • 1030 Views
  • 2 replies
  • 0 likes

Solved!! No Album Art Or Track Info For Local Files On Lock screen

Hi, I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very annoying and I am seriously thinking of leaving as I can't se...

Newbie

Hi,   I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very...

MattSuda

Spotify Star

1232 Views

2 replies

0 likes

  • 1232 Views
  • 2 replies
  • 0 likes

Only one Offline device but not syncing Offline Playlists anymore?

Heya So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1GB of available space but one of my playlists (170 odd tracks -...

Casual Listener

Heya   So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1G...

Peter__

Community Legend

818 Views

1 replies

0 likes

iphone 5
Offline playlists unavailable
  • 818 Views
  • 1 replies
  • 0 likes

Solved!! Wheres WALL-E?

Hi all,We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WALL-E soundtrack, found it and played it no worries, it had a...

Regular

Hi all, We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WAL...

bjbuilt

Regular

1511 Views

7 replies

0 likes

  • 1511 Views
  • 7 replies
  • 0 likes

Beeping Won't Stop!

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car: 0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the car through the audio cable. 2.) Music starts playing. 3.) The ...

Newbie

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car:   0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the...

TheDre

Newbie

7786 Views

9 replies

4 likes

  • 7786 Views
  • 9 replies
  • 4 likes

Spotify iphone app very buggy on iPhone 5 (slow to skip songs, crashes regularly, etc.)

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the previous version it was instantaneous). Second, the son...

Newbie

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the prev...

Armokk

Newbie

1748 Views

3 replies

2 likes

Apple iPhone app
Crash
iphone 5
skip
  • 1748 Views
  • 3 replies
  • 2 likes

Login Failed..

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully. Same great music system as always. Identical username/password used for all...

Newbie

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully.  Same great mus...

Peter__

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Hide playlist "local files" in ipod touch

Hi! Is there a way to hide playlist "local files" in ipod touch?I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5 and that same list is not shown. Thanks!

Casual Listener

Hi! Is there a way to hide playlist "local files" in ipod touch? I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5...

Peter__

Community Legend

676 Views

3 replies

1 likes

  • 676 Views
  • 3 replies
  • 1 likes

Shuffle won't stop

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Newbie

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Peter__

Community Legend

3519 Views

5 replies

0 likes

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  • 5 replies
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Solved!! How to add entire album to Playlist on iPad app?

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the playlist. Please direct me to an answer...never had ...

Newbie

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the p...

volker-d

Newbie

20153 Views

6 replies

1 likes

  • 20153 Views
  • 6 replies
  • 1 likes

Sorting albums within "Your Music"

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop.I got really excited as I want to use this feature to sort my favourite albums - I plan on hundr...

Music Fan

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop. I got really excited as I want to use th...

antpugh

Casual Listener

1112 Views

4 replies

2 likes

  • 1112 Views
  • 4 replies
  • 2 likes

why is it so hard to give an indicator for what is offline? and something something

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book) it is unusable if i dont know witch album is offline, please add a green ...

Regular

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book)   it is unusa...

user-removed

Not applicable

690 Views

1 replies

2 likes

  • 690 Views
  • 1 replies
  • 2 likes

No songs playing

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue box which says "shuffle music for free, you can sh...

Newbie

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue...

Mofaith

Newbie

1209 Views

2 replies

0 likes

  • 1209 Views
  • 2 replies
  • 0 likes

Won't skip song from lock screen

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seconds (as seen when playing podcasts). I can't think ...

Newbie

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seco...

Peter__

Community Legend

1200 Views

1 replies

0 likes

  • 1200 Views
  • 1 replies
  • 0 likes

Have premium but won't acknowledge on iPhone

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Regular

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Greg

Roadie

1030 Views

8 replies

0 likes

  • 1030 Views
  • 8 replies
  • 0 likes

Can't login to spotify on iPhone.

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in using me email, but it didn't let me do that either. ...

Newbie

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in us...

robzim737

Community Legend

1267 Views

1 replies

0 likes

  • 1267 Views
  • 1 replies
  • 0 likes