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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30818 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123852 Views

19 replies

38 likes

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  • 19 replies
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iPad App Playback freezing

When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song. I can't advance to the next one or play the current track. I have updaged the iPad software, updaged the Spotify App, deleted the app a...

Casual Listener

When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song.  I can't advance to the next one or play the current track.    I ...

claritywireless

Casual Listener

1029 Views

3 replies

0 likes

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Syncing playlists with ipod nano

I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can get arount this?

Newbie

I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can ge...

Peter__

Community Legend

705 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Organizing songs in playlists on Iphone app

On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to scroll down through 1000s of song to get to the one...

Newbie

On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to ...

Peter__

Community Legend

1591 Views

1 replies

0 likes

  • 1591 Views
  • 1 replies
  • 0 likes

iPod Touch: scrobbling to Lastfm when offline

Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastfm app for the iPod Touch that made that you could l...

Newbie

Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastf...

Peter__

Community Legend

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Albums in "Your Music"

Hello... In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according to artists, so that all my Gorguts albums are following each othe...

Visitor

Hello...   In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according to ...

Hulimanuli

Casual Listener

1787 Views

5 replies

7 likes

Albums
Music
organize
your
  • 1787 Views
  • 5 replies
  • 7 likes

album photo

Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.

Casual Listener

Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.  

Eduzr

Casual Listener

897 Views

2 replies

1 likes

  • 897 Views
  • 2 replies
  • 1 likes

Not been able to put songs for off line

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Casual Listener

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Mark123456789

Casual Listener

674 Views

3 replies

0 likes

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  • 3 replies
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Can't see album art

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the songs I'm playing, I can only see it to some of the s...

Casual Listener

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the ...

Peter__

Community Legend

1732 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New Iphone app crashes when you select all tracks under a folder

Whenever I try to select the all tracks option under a folder that was created the application crashes. This function worked fine before the last app update. Now I can only play one playlist at a time. Here is the info I have: My iPad/iPhone model Eg...

Regular

Whenever I try to select the all tracks option under a folder that was created the application crashes.  This function worked fine before the last app update.  Now I can only play one playl...

user-removed

Not applicable

3204 Views

13 replies

0 likes

bug
iphone 5
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Why did you get rid of the Star in the 1.0.0.x release?

I know that it's been removed in the 1.0.0.x update - but why? "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service had. Now it's just the same as XBox Music and Rdio. Having th...

Visitor

I know that it's been removed in the 1.0.0.x update - but why?   "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service...

useryeahuser

Newbie

5093 Views

11 replies

13 likes

  • 5093 Views
  • 11 replies
  • 13 likes

Music searches don't show songs already in My Songs

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Has anyone else had this problem? I know I added all ...

Casual Listener

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Ha...

bgtre

Casual Listener

933 Views

1 replies

0 likes

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  • 1 replies
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My playlists on my phone are stuck loading

So I have a Spotify premium account for months now and I haven't had any problems until now. A few days ago I updated Spotify on my phone (iPhone 4 iOS 6). The current version I have now is 0.9.3.212. I opened the app and poof* I saw all my playlists...

Casual Listener

So I have a Spotify premium account for months now and I haven't had any problems until now. A few days ago I updated Spotify on my phone (iPhone 4 iOS 6). The current version I have now is 0.9.3.2...

SpotOnSpotOn

Newbie

5976 Views

25 replies

0 likes

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  • 25 replies
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Update on album art bugs

Here is an update on album art bugs in the iPhone appThese bugs should be fixed in the new 1.2.0 update released today: Low quality album art Metadata for local files not displaying on lockscreen These bugs should be fixed in the next update hopefull...

Spotify Star

Here is an update on album art bugs in the iPhone app These bugs should be fixed in the new 1.2.0 update released today: Low quality album art Metadata for local files not displaying on lock...

MattSuda

Spotify Star

872 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New iPad app doesn't give me the option to make a playlist offline.

With the new update I now have no option to make playlists offline. I assume there should be a download button after hitted the edit button as their is on an iPhone. But I can't find the option anywhere. Anyone else having this issue?

Casual Listener

With the new update I now have no option to make playlists offline. I assume there should be a download button after hitted the edit button as their is on an iPhone. But I can't find the option anywh...

Peter__

Community Legend

1505 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

iPhone app Freezing for 5 seconds on startup

Hey Spotify, i've noticed that if you have 300+ downloaded songs, spotify will freeze for 5 to 10 seconds when you open the app. Even if the app was already open in multitasking.. Is there any chance that you could maybe fix this? Thank you (:-Behemo...

Casual Listener

Hey Spotify, i've noticed that if you have 300+ downloaded songs, spotify will freeze for 5 to 10 seconds when you open the app. Even if the app was already open in multitasking.. Is there any chan...

Peter__

Community Legend

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
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'My Music' not showing on ipad but is on Iphone and laptop

Hi, Recently upgraded to Preimum, works perfect on my Laptop and Iphone with both devices a mirror image of the other, my Ipad however shows my playlists which match but there is no 'my music' section with the album/artist etc section..... tried unin...

Casual Listener

Hi,   Recently upgraded to Preimum, works perfect on my Laptop and Iphone with both devices a mirror image of the other, my Ipad however shows my playlists which match but there is no 'my mu...

Peter__

Community Legend

2602 Views

4 replies

1 likes

  • 2602 Views
  • 4 replies
  • 1 likes

Can't sync iphone

I can't seem to sync my new iPhone 5s I've tried all the trouble shooting in your help page but still can't get it to sync.

Casual Listener

I can't seem to sync my new iPhone 5s I've tried all the trouble shooting in your help page but still can't get it to sync.

Peter__

Community Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Finding Explicit Albums

On my iphone is there a way to see which version the explicit? On the desktop it has the button in the bottom right, but I don't see a way on mobile. It seems to just have one version of each album.

Newbie

On my iphone is there a way to see which version the explicit? On the desktop it has the button in the bottom right, but I don't see a way on mobile. It seems to just have one version of each album.

ohiomedic

Newbie

1260 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Release Notes - Spotify for iOS 1.1.0

iOS Release Notes What's new in version 1.1.0 New: Introducing Your Music, a better way to save, organise and browse your favourite music. New: Play the same song over and over with Repeat One. Now available for Premium users and free users on iPad. ...

Spotify Legend

iOS Release Notes What's new in version 1.1.0 New: Introducing Your Music, a better way to save, organise and browse your favourite music. New: Play the same song over and over with Repe...

Goodman

Spotify Legend

11370 Views

46 replies

0 likes

1.1.0
iOS
Release Notes
  • 11370 Views
  • 46 replies
  • 0 likes