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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63134 Views
  • 16 replies
  • 37 likes
  • 63134 Views
  • 16 replies
  • 37 likes

Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

  • Newbie
  • I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...
  • MattSuda
  • Spotify Star
  • 3246 Views
  • 2 replies
  • 0 likes
  • 3246 Views
  • 2 replies
  • 0 likes

Can't sync my iPhone 5

Since the new interface appeared all my playlists dissappeared on my cell. I did the update on the phone and hope that would do it, but no. Pretty soon there was another update, I had hopes. Didnt change anything. Trying to log out. Trying to reinsta...

  • Regular
  • Since the new interface appeared all my playlists dissappeared on my cell.   I did the update on the phone and hope that would do it, but no.   Pretty soon there was another update,...
  • Adam
  • Roadie
  • 1969 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 1969 Views
  • 9 replies
  • 0 likes

Solved!! iPhone 5 - playlists are not loaded

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. I tried to reinstall app -- the same result. I also checked t...

  • Casual Listener
  • Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list.  I ...
  • rakeshprinceton
  • Newbie
  • 656 Views
  • 5 replies
  • 0 likes
  • 656 Views
  • 5 replies
  • 0 likes

Recently Added option for Albums/Songs/Artists

With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like that on an iphone? Many thanks in advance.

  • Newbie
  • With the new Your Music feature on iOS device, is there a way to see recently added ALBUMS or ARTIST ? theres a way to sort by Recently Added on the desktop but is there a way to see them sorted like...
  • 558 Views
  • 0 replies
  • 2 likes
  • 558 Views
  • 0 replies
  • 2 likes

Spotify premium not working

I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine yesterday. I have deleted and reinstalled my app o...

  • Newbie
  • I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine...
  • Peter__
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Can't sync music to offline playlists

Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and won't download. Usually when it's downloading, and I...

  • Casual Listener
  • Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and w...
  • Peter__
  • Community Legend
  • 1110 Views
  • 2 replies
  • 0 likes
  • 1110 Views
  • 2 replies
  • 0 likes

Playlist is resumed at the wrong place after playing song added to queue

On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where it was before, but instead it plays the song I add...

  • Casual Listener
  • On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where...
  • Peter__
  • Community Legend
  • 838 Views
  • 2 replies
  • 0 likes
  • Resumes in wrong playlist position
  • 838 Views
  • 2 replies
  • 0 likes

How do I delete messages I sent to another user's inbox on my Macbook Air?

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete.. please tell me how I can do this.. thank you

  • Newbie
  • I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete..  please tell me how I can do this.. thank you
  • Peter__
  • Community Legend
  • 1762 Views
  • 1 replies
  • 2 likes
  • 1762 Views
  • 1 replies
  • 2 likes

Incorrect song information on lock screen for local files

Hello, When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update. This also causes the song to not show when connected to BlueTooth Audi...

  • Visitor
  • Hello,   When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update.  Th...
  • Peter__
  • Community Legend
  • 627 Views
  • 4 replies
  • 0 likes
  • 627 Views
  • 4 replies
  • 0 likes

Only some of my music will download to my device!!

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over 5 GB of free storage. Any help would be appreciate...

  • Casual Listener
  • Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over...
  • youlikesam
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Spotify Unlimited

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

  • Casual Listener
  • I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks
  • CliffG
  • Casual Listener
  • 598 Views
  • 2 replies
  • 0 likes
  • 598 Views
  • 2 replies
  • 0 likes

Gapless Playback broken with new update

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

  • Visitor
  • Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.
  • user-removed
  • Not applicable
  • 480 Views
  • 3 replies
  • 1 likes
  • 480 Views
  • 3 replies
  • 1 likes

Multiple Album Versions

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a premium account to be able to listen to what I want, I...

  • Newbie
  • Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a pre...
  • blahsi
  • Roadie
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

problems with pause, play, rewind, ff since upgrade Iphone 4s

So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so. Sometimes it also plays back like it's on fast forward as well! Don't k...

  • Music Fan
  • So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so.  Sometimes it a...
  • stacyb
  • Music Fan
  • 1499 Views
  • 4 replies
  • 0 likes
  • 1499 Views
  • 4 replies
  • 0 likes

Playlists stop syncing on a random song

My Spotify on iphone 5 (ios 7.1) won't sync properly. When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few songs on any new playlist and there is no way of just telling...

  • Newbie
  • My Spotify on iphone 5 (ios 7.1) won't sync properly.  When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few song...
  • Peter__
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

New songs list under my music doesn't play offline

So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each song to a playlist before I can play it offline.

  • Newbie
  • So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each ...
  • Peter__
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Playlist won't repeat

I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently.Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next or select another song.Anyone else having this issue?

  • Casual Listener
  • I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently. Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next ...
  • shineegirl22
  • Newbie
  • 2271 Views
  • 2 replies
  • 0 likes
  • 2271 Views
  • 2 replies
  • 0 likes

Ipad app freezes even when I delete it and download again

I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help

  • Newbie
  • I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help
  • Peter__
  • Community Legend
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

[BUG] "All Tracks" and no playlists underneath..

I use Playlist folders and have multiple levels of playlists for different moods, etc. etc. Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: Then I have to back out using the arrow a few time to get back ...

Bug
  • Visitor
  • I use Playlist folders and have multiple levels of playlists for different moods, etc. etc.   Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes