Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81418 Views
19 replies
37 likes

81418 Views
19 replies
37 likes

Solved!! Spotify on iPad is draining battery faster then it can charge

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the only app running at this time.

StevenH_9
Casual Listener
Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the...
2014-05-05 1:34:45 PM
2014-05-08 8:50:53 PM
Peter__
Community Legend
935 Views
4 replies
0 likes

935 Views
4 replies
0 likes

[Latest iOs, iphone5s] Not synching local files+Not showing up under devices

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: Memory: 30-ish gb left, 2gb music to sync - shouldn't be the pr...

niekt
Music Fan
My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: ...
2014-05-08 12:46:57 PM
2014-05-08 6:51:23 PM
niekt
Music Fan
571 Views
2 replies
0 likes

571 Views
2 replies
0 likes

Premium does not work on iphone but ipad.

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not work. Bills are paid and my profile is on Premium. ...

Lunaluna
Newbie
I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not ...
2014-05-08 4:55:22 PM
2014-05-08 6:31:44 PM
meahtenoha
Spotify
536 Views
3 replies
0 likes

536 Views
3 replies
0 likes

Can't Queue music

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just skips to the next song in the playlist. This happe...

NattaRosenqvist
Newbie
When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just...
2014-04-28 11:43:49 PM
2014-05-08 6:25:36 PM
valochelabrioch
Regular
1369 Views
1 replies
3 likes
error reporting
queue
queue management

1369 Views
1 replies
3 likes

iPod Touch Still Does Not Play Spotify Songs

Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them using our iPad Air. I was told to do a reinstallation of t...

crkuczek
Newbie
Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them u...
2014-05-08 6:01:03 PM
417 Views
0 replies
0 likes

417 Views
0 replies
0 likes

Ipod Touch does not install Spotify

Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices cancel or install. I press install hoping that it will instal...

NatasjaB
Newbie
Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices...
2014-05-08 4:10:58 PM
2014-05-08 5:15:05 PM
Peter__
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Preferiti

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero), mentre sul Mac ha smesso di sincronizzarsi da qu...

ChiarettaP
Casual Listener
ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero...
2014-05-08 12:05:45 PM
2014-05-08 3:45:55 PM
ChiarettaP
Casual Listener
368 Views
2 replies
0 likes

368 Views
2 replies
0 likes

My Music > Songs > "NO" Available Offline

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were just full albums which I no longer need since they ar...

user-removed
Visitor
I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were ju...
2014-04-15 5:33:39 AM
2014-05-08 1:47:06 PM
martenjacobs
Newbie
1235 Views
4 replies
5 likes

1235 Views
4 replies
5 likes

Connecting problem on iPhone 4s

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime i Have opened the app today it just says Connectin...

J2U
Newbie
Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime...
2014-05-07 8:22:58 PM
2014-05-08 1:45:28 PM
Peter__
Community Legend
437 Views
5 replies
0 likes

437 Views
5 replies
0 likes

Spotify won't let me NOT sync local files.

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

miranda_cannon
Casual Listener
Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?
2014-05-06 8:17:14 PM
2014-05-08 7:47:26 AM
jeremygoh
Community Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

gcg
Regular
Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will...
2014-04-21 10:04:23 AM
2014-05-08 7:38:35 AM
jeremygoh
Community Legend
1123 Views
3 replies
1 likes

1123 Views
3 replies
1 likes

can i play one song

I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just certain songs, to my playlist? And if I have an album in my playlist, how ...

edicus
Casual Listener
I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just c...
2014-05-06 10:49:33 PM
2014-05-08 7:31:10 AM
jeremygoh
Community Legend
5196 Views
6 replies
0 likes

5196 Views
6 replies
0 likes

Black stripe on screen

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar.Thanks.I don't like this view.

Ponyzoid
Casual Listener
I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar. Thanks. ...
2014-05-07 11:55:41 AM
2014-05-08 6:35:36 AM
jeremygoh
Community Legend
549 Views
3 replies
0 likes

549 Views
3 replies
0 likes

spotify app pauses music upon opening facebook app in ios7

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understand that with IG's addition of videos, videos will play automati...

robot_hugs
Casual Listener
i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understan...
2013-09-29 5:44:52 PM
2014-05-07 12:46:29 AM
Peter__
Community Legend
2735 Views
2 replies
2 likes

2735 Views
2 replies
2 likes

Solved!! [iOS App v1.0] Low resolution album cover

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the public.The only thing I found a bit annoying is that t...

JHMaster
Casual Listener
First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the pub...
2014-04-02 7:23:44 PM
2014-05-07 12:29:12 AM
Novercalis
Casual Listener
1082 Views
2 replies
1 likes

1082 Views
2 replies
1 likes

iPad App kann keine Playlists mehr offline speichern

In meiner iPad App fehlt der Button um Playlists offline zu speichern.Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Bombaer83
Regular
In meiner iPad App fehlt der Button um Playlists offline zu speichern. Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!
2014-03-01 10:33:23 AM
2014-05-07 9:41:12 PM
Bombaer83
Regular
838 Views
8 replies
0 likes

838 Views
8 replies
0 likes

Cannot be activated

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can't click once to enjoy my songs. And it's not like t...

Majah
Newbie
Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can'...
2014-05-07 5:22:56 AM
2014-05-07 2:54:05 PM
Peter__
Community Legend
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

miranda_cannon
Casual Listener
I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!
2014-05-06 8:13:56 PM
2014-05-06 8:23:02 PM
Peter__
Community Legend
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Inconsistent UI for Saved Music on Mobile for iOS

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track. If I go to Your Music>Playlist and look at the same track, I don't see "Remove". See Screenshots below:

repete7
Roadie
On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track. If I go to Your Music>Playlist and look at the same track, I don't see "Remove". See Screenshot...
2014-04-23 2:10:49 PM
2014-05-06 2:36:02 PM
andedrunkard
Roadie
806 Views
11 replies
0 likes

806 Views
11 replies
0 likes

How can I downgrade?

Please let me know if I can downgrade to the previous version for IOS: The main problems of the new version are: - The worst one: It makes the iPhone 4 freeze too often for too many seconds, even if it is the only app running. This is really annoying...

eptorices
Casual Listener
Please let me know if I can downgrade to the previous version for IOS: The main problems of the new version are: - The worst one: It makes the iPhone 4 freeze too often for too ...
2014-05-06 1:40:25 PM
2014-05-06 2:13:45 PM
kbrooksc
Community Legend
1160 Views
1 replies
0 likes

1160 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts