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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Not been able to put songs for off line

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Casual Listener

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Mark123456789

Casual Listener

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
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Can't see album art

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the songs I'm playing, I can only see it to some of the s...

Casual Listener

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the ...

Peter__

Community Legend

1743 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New Iphone app crashes when you select all tracks under a folder

Whenever I try to select the all tracks option under a folder that was created the application crashes. This function worked fine before the last app update. Now I can only play one playlist at a time. Here is the info I have: My iPad/iPhone model Eg...

Regular

Whenever I try to select the all tracks option under a folder that was created the application crashes.  This function worked fine before the last app update.  Now I can only play one playl...

user-removed

Not applicable

3278 Views

13 replies

0 likes

bug
iphone 5
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Why did you get rid of the Star in the 1.0.0.x release?

I know that it's been removed in the 1.0.0.x update - but why? "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service had. Now it's just the same as XBox Music and Rdio. Having th...

Visitor

I know that it's been removed in the 1.0.0.x update - but why?   "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service...

useryeahuser

Newbie

5158 Views

11 replies

13 likes

  • 5158 Views
  • 11 replies
  • 13 likes

Music searches don't show songs already in My Songs

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Has anyone else had this problem? I know I added all ...

Casual Listener

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Ha...

bgtre

Casual Listener

947 Views

1 replies

0 likes

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  • 1 replies
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My playlists on my phone are stuck loading

So I have a Spotify premium account for months now and I haven't had any problems until now. A few days ago I updated Spotify on my phone (iPhone 4 iOS 6). The current version I have now is 0.9.3.212. I opened the app and poof* I saw all my playlists...

Casual Listener

So I have a Spotify premium account for months now and I haven't had any problems until now. A few days ago I updated Spotify on my phone (iPhone 4 iOS 6). The current version I have now is 0.9.3.2...

SpotOnSpotOn

Newbie

6110 Views

25 replies

0 likes

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  • 25 replies
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Update on album art bugs

Here is an update on album art bugs in the iPhone appThese bugs should be fixed in the new 1.2.0 update released today: Low quality album art Metadata for local files not displaying on lockscreen These bugs should be fixed in the next update hopefull...

Spotify Star

Here is an update on album art bugs in the iPhone app These bugs should be fixed in the new 1.2.0 update released today: Low quality album art Metadata for local files not displaying on lock...

MattSuda

Spotify Star

886 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New iPad app doesn't give me the option to make a playlist offline.

With the new update I now have no option to make playlists offline. I assume there should be a download button after hitted the edit button as their is on an iPhone. But I can't find the option anywhere. Anyone else having this issue?

Casual Listener

With the new update I now have no option to make playlists offline. I assume there should be a download button after hitted the edit button as their is on an iPhone. But I can't find the option anywh...

Peter__

Community Legend

1522 Views

4 replies

0 likes

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  • 4 replies
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iPhone app Freezing for 5 seconds on startup

Hey Spotify, i've noticed that if you have 300+ downloaded songs, spotify will freeze for 5 to 10 seconds when you open the app. Even if the app was already open in multitasking.. Is there any chance that you could maybe fix this? Thank you (:-Behemo...

Casual Listener

Hey Spotify, i've noticed that if you have 300+ downloaded songs, spotify will freeze for 5 to 10 seconds when you open the app. Even if the app was already open in multitasking.. Is there any chan...

Peter__

Community Legend

675 Views

2 replies

0 likes

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  • 2 replies
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'My Music' not showing on ipad but is on Iphone and laptop

Hi, Recently upgraded to Preimum, works perfect on my Laptop and Iphone with both devices a mirror image of the other, my Ipad however shows my playlists which match but there is no 'my music' section with the album/artist etc section..... tried unin...

Casual Listener

Hi,   Recently upgraded to Preimum, works perfect on my Laptop and Iphone with both devices a mirror image of the other, my Ipad however shows my playlists which match but there is no 'my mu...

Peter__

Community Legend

2642 Views

4 replies

1 likes

  • 2642 Views
  • 4 replies
  • 1 likes

Can't sync iphone

I can't seem to sync my new iPhone 5s I've tried all the trouble shooting in your help page but still can't get it to sync.

Casual Listener

I can't seem to sync my new iPhone 5s I've tried all the trouble shooting in your help page but still can't get it to sync.

Peter__

Community Legend

731 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Finding Explicit Albums

On my iphone is there a way to see which version the explicit? On the desktop it has the button in the bottom right, but I don't see a way on mobile. It seems to just have one version of each album.

Newbie

On my iphone is there a way to see which version the explicit? On the desktop it has the button in the bottom right, but I don't see a way on mobile. It seems to just have one version of each album.

ohiomedic

Newbie

1284 Views

2 replies

0 likes

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  • 2 replies
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Release Notes - Spotify for iOS 1.1.0

iOS Release Notes What's new in version 1.1.0 New: Introducing Your Music, a better way to save, organise and browse your favourite music. New: Play the same song over and over with Repeat One. Now available for Premium users and free users on iPad. ...

Spotify Legend

iOS Release Notes What's new in version 1.1.0 New: Introducing Your Music, a better way to save, organise and browse your favourite music. New: Play the same song over and over with Repe...

Goodman

Spotify Legend

11702 Views

46 replies

0 likes

1.1.0
iOS
Release Notes
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spotify sur tablettes

Spotify est completement innabapté aux tablettes, il n'integre pas de fonction tactile!!

Visitor

Spotify est completement innabapté aux tablettes, il n'integre pas de fonction tactile!!

Termi87

Newbie

1132 Views

1 replies

1 likes

  • 1132 Views
  • 1 replies
  • 1 likes

Angeblich offline Bitte helfen

Hallo erstmal und danke das ihr den Theras überhaupt lest...Ich habe folgendes Problem :Ich hörte mir Musik über spotify an ( pitbull) und mein WLAN wurde unterbrochen was eig kein Problem ist bereitet mir nun Kopfschmerzen....ich kann nachdem mein W...

Casual Listener

Hallo erstmal und danke das ihr den Theras überhaupt lest... Ich habe folgendes Problem : Ich hörte mir Musik über spotify an ( pitbull) und mein WLAN wurde unterbrochen was eig kein Problem ist be...

Rockysebastian

Casual Listener

1194 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Freezing issue on iphone 4s

I seem to have a issue with my app freezing for about 10 seconds when skipping tracks. This results in if I press the skip button more than once, it keeps skipping tracks for how ever many times I've pressed it. Does anybody else have this happen?

Music Fan

I seem to have a issue with my app freezing for about 10 seconds when skipping tracks. This results in if I press the skip button more than once, it keeps skipping tracks for how ever many times I've...

Antjp-gb

Music Fan

1162 Views

3 replies

2 likes

  • 1162 Views
  • 3 replies
  • 2 likes

STÖBERN funktioniert nicht

Warum gibts da Probleme und keinen Servicestatus auf der Spotify HP

Regular

Warum gibts da Probleme und keinen Servicestatus auf der Spotify HP

466 Views

0 replies

0 likes

  • 466 Views
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If I pay $10 a month for Spotify Premium iPod Nano, or save saved playlist offline

As a paying customer of Spotify, I have to ask why I can't sync my saved tracks to my iPod Nano? Why can't I save my saved tracks in general? I use Windows, OS X, iOS, and my nano on a daily basis, but if I'm offline, I cannot listen to the music I w...

Casual Listener

As a paying customer of Spotify, I have to ask why I can't sync my saved tracks to my iPod Nano? Why can't I save my saved tracks in general? I use Windows, OS X, iOS, and my nano on a daily basis, b...

dinomight

Spotify Star

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Solved!! BUG?

I have a question~I have a trouble, when I uninstall SPOTIFY from my iPhone by Setting>General>Usage>Spotify>Delete Appbut after the application deleted, the icon of SPOTIFY didn't dissappear but when click the icon it doesn't work, and i use other m...

Casual Listener

I have a question~ I have a trouble, when I uninstall SPOTIFY from my iPhone by Setting>General>Usage>Spotify>Delete App but after the application deleted, the icon of SPOTIFY didn't di...

xiaofeng93

Casual Listener

1289 Views

4 replies

0 likes

  • 1289 Views
  • 4 replies
  • 0 likes