Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45021 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111300 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440189 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302831 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have Spotify on my new iPhone. I find the shuffle function pretty weak,e.g., I have one playlist with over 2000 tracks, and on shuffle it seems to play the same 25 over and over. On my MacBook, I have and use the option of sorting the playlist trac...
I have Spotify on my new iPhone. I find the shuffle function pretty weak,e.g., I have one playlist with over 2000 tracks, and on shuffle it seems to play the same 25 over and over. On my M...
Community Legend
469 Views
1 replies
0 likes
I'm very annoyed that I'm paying 5.99 for the same exact features I got for free. It's so annoying.
I'm very annoyed that I'm paying 5.99 for the same exact features I got for free. It's so annoying.
Community Legend
404 Views
1 replies
0 likes
Hi, every time I try to connect my iPod with Spotify and sync my music, it crashes as soon as I choose "manually select playlists for sync". Any idea what to do?
Hi, every time I try to connect my iPod with Spotify and sync my music, it crashes as soon as I choose "manually select playlists for sync". Any idea what to do?
Community Legend
1332 Views
4 replies
0 likes
This is a weird thing I'm seeing and I'll try to explain best I can. It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my car via bluetooth. (Not 100% sure on any more specific sc...
This is a weird thing I'm seeing and I'll try to explain best I can. It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my ...
Music Fan
618 Views
1 replies
0 likes
If there would be a sleep Timer i could hear Music to Fall asleep
If there would be a sleep Timer i could hear Music to Fall asleep 🙂
Spotify Legend
582 Views
2 replies
0 likes
Hi everyone,I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the payment hadn't come out of my account yet and I then p...
Hi everyone, I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the...
Casual Listener
934 Views
4 replies
0 likes
Hi, I just had about 800 songs disappearing from "starred"; is there any way to retrieve them?
Hi, I just had about 800 songs disappearing from "starred"; is there any way to retrieve them?
Community Legend
508 Views
1 replies
0 likes
Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a feature or am I just wishing and hoping?
Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a fea...
Community Legend
1299 Views
4 replies
0 likes
Can't connect djay app to spotify please help
Can't connect djay app to spotify please help
Casual Listener
1012 Views
5 replies
0 likes
When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song. I can't advance to the next one or play the current track. I have updaged the iPad software, updaged the Spotify App, deleted the app a...
When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song. I can't advance to the next one or play the current track. I ...
Casual Listener
1077 Views
3 replies
0 likes
I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can get arount this?
I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can ge...
Community Legend
740 Views
1 replies
0 likes
On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to scroll down through 1000s of song to get to the one...
On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to ...
Community Legend
1628 Views
1 replies
0 likes
Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastfm app for the iPod Touch that made that you could l...
Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastf...
Community Legend
810 Views
1 replies
0 likes
Hello... In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according to artists, so that all my Gorguts albums are following each othe...
Hello... In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according to ...
Casual Listener
1839 Views
5 replies
7 likes
Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.
Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.
Casual Listener
939 Views
2 replies
1 likes
How do you do this?
How do you do this?
Community Legend
988 Views
3 replies
0 likes
iPhone 5's App keeps playing up and it won't let me Put albums to offline
iPhone 5's App keeps playing up and it won't let me Put albums to offline
Casual Listener
717 Views
3 replies
0 likes
Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the songs I'm playing, I can only see it to some of the s...
Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the ...
Community Legend
1754 Views
1 replies
0 likes
Whenever I try to select the all tracks option under a folder that was created the application crashes. This function worked fine before the last app update. Now I can only play one playlist at a time. Here is the info I have: My iPad/iPhone model Eg...
Whenever I try to select the all tracks option under a folder that was created the application crashes. This function worked fine before the last app update. Now I can only play one playl...
Not applicable
3338 Views
13 replies
0 likes
I know that it's been removed in the 1.0.0.x update - but why? "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service had. Now it's just the same as XBox Music and Rdio. Having th...
I know that it's been removed in the 1.0.0.x update - but why? "Star'ing" a song was a great and simple way to add to and curate my "current listening" list that no other streaming service...
Newbie
5224 Views
11 replies
13 likes
