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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279381 Views

58 replies

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178832 Views

510 replies

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118944 Views

19 replies

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not sync the songs in offline mode with iPhone 5

I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not working. It's just working with MAC, but not with Ip...

Newbie

I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not...

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Solved!! Playlists Won't Sync

When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?

Casual Listener

When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?

Peter__

Community Legend

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4 replies

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Spotify Offline Mode - Not able to get it working.

Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play. Any ideas?!

Casual Listener

Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play.  Any ideas?! 

holleyg

Casual Listener

743 Views

3 replies

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New tab of "Downloaded music on device" on my music section...

I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music on device" to see just downloaded music would be ver...

Music Fan

I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music o...

Peter__

Community Legend

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Solved!! new iPad look?

When will ipad app be updated to the new design?

Roadie

When will ipad app be updated to the new design?

MattSuda

Spotify Star

831 Views

1 replies

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Playlist contents and names not being cached

I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists to re-sync with the host is by opening them when t...

Music Fan

I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists...

bradleyjp

Music Fan

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3 replies

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IPHONE 5 MISLABELING TRACKS AND PLAYING WRONG VERSIONS OF SONGS - NEED HELP!!!!

So I'm importing a LIVE album from ITunes that is not available on Spotify. EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song shows up as the studio version instead of the live version. ...

Casual Listener

So I'm importing a LIVE album from ITunes that is not available on Spotify.  EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song sho...

adamfsu32

Casual Listener

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2 replies

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Can't delete a playlist in a folder

With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful.Please fix that quickly ! Thanks for your work however.

Casual Listener

With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful. Please fix that quickly ! 🙂 Thanks f...

BergenJavisst

Newbie

2319 Views

6 replies

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Sprint Free Trial for Premium Spotify

Hi there, I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to premium? My credit card is linked to this account, and I am co...

Newbie

Hi there,   I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to ...

Peter__

Community Legend

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1 replies

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Solved!! Music once playable no longer available on Spotify. (Not the first time this has happened)

I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'. So I decided to look up this album on Spotify, and it seems like songs that were once available are no longer t...

Visitor

I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'.    So I decided to look up this album on Spoti...

user-removed

Not applicable

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'YOUR MUSIC' IN OFFLINE MODE

My problem is that in offline mode, I can not remove a song from 'your music' without it automatically being added again when I connect to wifi?! Before the update 'starred' playlist was used in offline mode and any songs unstarred would not automati...

Casual Listener

My problem is that in offline mode, I can not remove a song from 'your music' without it automatically being added again when I connect to wifi?! Before the update 'starred' playlist was used in offl...

Peter__

Community Legend

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3 replies

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3G data usage on iPhone

Hi, I'm new with Spotify and I have some questions:What does exactly means "Sync 2G/3G" option?If the option is OFF and I'm under 3G (no Wi-Fi) and I download an album, does the download start or it will start when I'll be under Wi-Fi connection?Sorr...

Casual Listener

Hi, I'm new with Spotify and I have some questions: What does exactly means "Sync 2G/3G" option? If the option is OFF and I'm under 3G (no Wi-Fi) and I download an album, does the download start or...

Peter__

Community Legend

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5 replies

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IOS App integrated with spotify

I would like to have a list of all the IOS App integrated with spotify. I just know DJay 2, SoundHound and Pacemaker. Is there a list somewhere? Thanks Riki

Newbie

I would like to have a list of all the IOS App integrated with spotify. I just know DJay 2, SoundHound and Pacemaker.   Is there a list somewhere?   Thanks Riki

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'Your Music' needs available offline option, and USA localization.

I like the new look and feel of the app, Spotify did a really nice job with it. It's a bit buggy, but I know those bugs will get resolved in time. The biggest issue for me is that if Spotify wants us to use 'Your Music' instead of 'Starred,' that's f...

Music Fan

I like the new look and feel of the app, Spotify did a really nice job with it. It's a bit buggy, but I know those bugs will get resolved in time.   The biggest issue for me is that if Spoti...

jeremygoh

Community Legend

962 Views

4 replies

1 likes

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No Playlists. My account is blank

I got a new IPhone 5c and I downloaded Spotify and linked it to my Facebook account. Although all my playlists and songs are still on my computer but on my phone it is as if my account is new. And yes I did use the same facebook account... Please hel...

Newbie

I got a new IPhone 5c and I downloaded Spotify and linked it to my Facebook account. Although all my playlists and songs are still on my computer but on my phone it is as if my account is new. A...

jeremygoh

Community Legend

855 Views

2 replies

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Account
Help
songs
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iPad 2 6.1 not working with spotify 1.1.0

Hello fellow music lovers!Since i updated My spotify to the latest one (1.1.0) i've not been able to use the app.When i log in to spotify i cant see any of My playlists, i only see a loading square witht dots indicating that it's loading but it never...

Casual Listener

Hello fellow music lovers! Since i updated My spotify to the latest one (1.1.0) i've not been able to use the app. When i log in to spotify i cant see any of My playlists, i only see a loading ...

IICCYEYE

Casual Listener

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6 replies

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I've found an App that has an EQ for iOS Spotify!

Hi guys I discovered this https://itunes.apple.com/gb/app/soundfocus/id670086460?mt=8I've been trying it. I will be honest I personally can't notice a difference. What about others?

Visitor

Hi guys I discovered this https://itunes.apple.com/gb/app/soundfocus/id670086460?mt=8 I've been trying it. I will be honest I personally can't notice a difference. What about others?

Arsenal-rule

Roadie

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"Unable to Play Track" in Shuffle Play Kills the Music

I am ShufflePlaying the EP "Remédio pro Veneno" by Rogé, and it consistently has the nasty "Unable to Play Track" pop up. That kills the music. No way to continue. Restarting works for a while until the message pops up again. Very bad. iPhone 5s: IOS...

Music Fan

I am ShufflePlaying the EP "Remédio pro Veneno" by Rogé, and it consistently has the nasty "Unable to Play Track" pop up.  That kills the music.  No way to continue.  Restarting  ...

JesusFreak

Music Fan

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2 replies

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Playback keeps on pausing

Pausing issue! I have bandwitdh in abundance, trust me. And there is nothing wrong with my iPhone. But Spotify keeps on pausing for 5-30 sconds in every other song. Its very irritating! I've payed for this! I looked around this forum and it even said...

Casual Listener

Pausing issue!   I have bandwitdh in abundance, trust me. And there is nothing wrong with my iPhone. But Spotify keeps on pausing for 5-30 sconds in every other song. Its very irritating! I'...

MysCarl

Casual Listener

1017 Views

2 replies

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iPhone 5 play through car speakers?

Hi All, I was wondering if anyone has found a way to hook up their iPhone 5 to a Fiat Bravo's blue & me system. I can connect my phone through bluetooth automatically so when I get a call on the road I can answer wirelessly but it would be awesome if...

Casual Listener

  Hi All,   I was wondering if anyone has found a way to hook up their iPhone 5 to a Fiat Bravo's blue & me system.   I can connect my phone through bluetooth automatically so...

Nikkinox

Newbie

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1 replies

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