Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30830 Views

40 replies

9 likes

  • 30830 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95564 Views

115 replies

12 likes

Other
  • 95564 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
  • 1041 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293941 Views

60 replies

15 likes

  • 293941 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

  • 123856 Views
  • 19 replies
  • 38 likes

Can't sync.

I have an ipod shuffle. When I first plugged it in, it deleted the music that was on it. But, now, when I try to sync my playlist, it kicks out the connection to my shuffle. Am I missing something?

Newbie

I have an ipod shuffle. When I first plugged it in, it deleted the music that was on it. But, now, when I try to sync my playlist, it kicks out the connection to my shuffle. Am I missing something? ...

Peter__

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

iPod Shuffle: Windows Client crashes

Hello, I am using the latest iPod Shuffle with Spotify Premium. The Windows client wants to sync all of my local files to the iPod but I don't want that. He already started syncing them and there's no possibility to stop the process. I only want to s...

Regular

Hello,   I am using the latest iPod Shuffle with Spotify Premium. The Windows client wants to sync all of my local files to the iPod but I don't want that. He already started syncing them an...

Peter__

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Solved!! Album sort by Artist for iPhone App

Hi, Wondering why the sort by Artist filter in album section of the iphone app is not present as it is with the desktop version. If this was here I'd be delighted, last thing I need for this app to be perfect. See screenshot from desktop app below; T...

Visitor

Hi,   Wondering why the sort by Artist filter in album section of the iphone app is not present as it is with the desktop version. If this was here I'd be delighted, last thing I need for th...

user-removed

Not applicable

1268 Views

3 replies

0 likes

  • 1268 Views
  • 3 replies
  • 0 likes

Ipad and iphone 5

Can't download tracks anymore - the tracks look like they are syncing but necer finish the download - should I do something specific?

Casual Listener

Can't download tracks anymore - the tracks look like they are syncing but necer finish the download - should I do something specific?

cunners

Casual Listener

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Solved!! Pioneer SMA A1 Issue Spotify Connect

Hey, So i have this problem with my Pioneer Speaker, it has the New Firmware, Lastest version at my iPhone, iPad. So for a little time, shows the Spotify Connect Icon, I just tapped and it's gone, I tried everything, Hard Reboot, Powercycle, everythi...

Regular

Hey, So i have this problem with my Pioneer Speaker, it has the New Firmware, Lastest version at my iPhone, iPad.    So for a little time, shows the Spotify Connect Icon, I just tapped ...

user-removed

Not applicable

3222 Views

8 replies

0 likes

  • 3222 Views
  • 8 replies
  • 0 likes

Add to queue "could not load tracks"

It works fine on my Ipad and phone but when im offline on my ipod i can listen to all my music synced for offline but cant add any to my queue, so have to manually tap each song.

Newbie

It works fine on my Ipad and phone but when im offline on my ipod i can listen to all my music synced for offline but cant add any to my queue, so have to manually tap each song.

royco

Casual Listener

1891 Views

3 replies

0 likes

  • 1891 Views
  • 3 replies
  • 0 likes

Solved!! App won't sync

Hey guys,Since a few days my spotify app on the iPhone 5 won't sync anymore. There just stands: synchronizing: 1 of 158, and it doesn't do anything. It's there for a few days and I can't synchronize any song. What do I have to do?

Casual Listener

Hey guys, Since a few days my spotify app on the iPhone 5 won't sync anymore. There just stands: synchronizing: 1 of 158, and it doesn't do anything. It's there for a few days and I can't synchroniz...

longpham91

Newbie

10812 Views

23 replies

0 likes

Spotify iPhone 5 iOS app synchronize problem
  • 10812 Views
  • 23 replies
  • 0 likes

Equalizer for Spotify and multiple speaker output

For those looking for an equalizer now you can use Airfoil and play Spotify through this program. Another key benefit is that you can also play through multiple speakers in sync simultaneously for whole house music. For example I have an Airport conn...

Regular

For those looking for an equalizer now you can use Airfoil and play Spotify through this program.   Another key benefit is that you can also play through multiple speakers in sync simultaneo...

1555 Views

0 replies

0 likes

Airplay
Equalizer
multiple speakers
  • 1555 Views
  • 0 replies
  • 0 likes

Can't make "available offline"

Hi you guys, I'm trying to make a playlist available offline on my iPhone, but can't seem to make it work. I can do it with all the other playlists, but not this one. It's a playlist that I follow, but even though I copy/paste the content to a new on...

Music Fan

Hi you guys, I'm trying to make a playlist available offline on my iPhone, but can't seem to make it work. I can do it with all the other playlists, but not this one. It's a playlist that I follow,...

655 Views

0 replies

0 likes

  • 655 Views
  • 0 replies
  • 0 likes

My iPhone 5 app has started randomly skipping to the next track. Help!

After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are loads of people with the issue and no-one, including S...

Casual Listener

After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are l...

JonHynes

Roadie

1583 Views

4 replies

0 likes

  • 1583 Views
  • 4 replies
  • 0 likes

PLEASE HELP: Posted before with no help - Offline Sync issues

Hi I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put the iOS devices into online mode I get a message saying that ...

Regular

Hi   I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Don't want to sync ipod

Hi, is there a way to turn of sync? When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it. Sorry if this has been asked a million times before, I couldn't find it...

Newbie

Hi, is there a way to turn of sync?  When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it.  Sorry if this has been asked a million times before, I couldn't fin...

blake

Community Legend

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Playlist are gone!!

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to understand why such a popular product is so glitchy...

Regular

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to ...

Moraybhoy

Regular

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Collections tab disappeared

HI , My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help.....

Casual Listener

HI ,   My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help..... 

Peter__

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify won't sync offline mode iphone 5 tried everything help!!!

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but it didn't help. I tried restarting , deleting and ...

Casual Listener

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

iPad does not 'forget' corrupted local files

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were corrupted ( they got stuck and jumped around a bit) and ...

Regular

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were cor...

Peter__

Community Legend

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Can't pick songs on mobile app anymore

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop. Apparently yesterday Spotify became free on some mobiles, but I am told, not mine. However I am paying £10 per month already and still receiving on my lapto...

Regular

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop.  Apparently yesterday Spotify became free on some mobiles, but I am told, not mine.  However I ...

Peter__

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

iPhone has stopped syncing with Mac

Hey everyone, hope someone can help. Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've found internet, and vice versa. However last night I made a sign...

Casual Listener

Hey everyone, hope someone can help.   Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've fo...

magicrevolver

Gig Goer

1052 Views

3 replies

0 likes

  • 1052 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Doesn't sync all songs

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

Casual Listener

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

YoloSwagster

Casual Listener

1400 Views

2 replies

0 likes

  • 1400 Views
  • 2 replies
  • 0 likes