Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7350 Views
  • 9 replies
  • 21 likes
  • 7350 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17238 Views
  • 1 replies
  • 2 likes
  • 17238 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 91989 Views
  • 125 replies
  • 34 likes
  • 91989 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21983 Views
  • 8 replies
  • 0 likes
  • 21983 Views
  • 8 replies
  • 0 likes

Spotify Connect Issues

Hi, how do you disable Spotify Connect? As of today, when I play music on my iPad, it automatically starts logging the activity on my phone, therefore using up data. There doesn't seem to be any option to stop this from happening, even when the app o...

  • Casual Listener
  • Hi, how do you disable Spotify Connect?   As of today, when I play music on my iPad, it automatically starts logging the activity on my phone, therefore using up data. There doesn't seem to ...
  • wiggedy123
  • Casual Listener
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

iOS very slow startup and searching

For the last 3-4 weeks Spotify on my iPhone 4 become very slow and unresponsive: Opening the iOS app takes around one minute - a minimum of 30 seconds and up to 90 seconds! This is for the flashing three dots to disappear and allow me to use the app....

  • Newbie
  • For the last 3-4 weeks Spotify on my iPhone 4 become very slow and unresponsive:   Opening the iOS app takes around one minute - a minimum of 30 seconds and up to 90 seconds! This is for t...
  • ROnald1967
  • Casual Listener
  • 5892 Views
  • 14 replies
  • 7 likes
  • 5892 Views
  • 14 replies
  • 7 likes

My Iphone isn't recognized under devices

My iphone isn't recognized under the devices tab. Im on the same wifi for both my computer and phone and it still wont connect. I also can't play local files on my phone. They work fine on the computer but show up gray in my phone. Id really like thi...

  • Newbie
  • My iphone isn't recognized under the devices tab. Im on the same wifi for both my computer and phone and it still wont connect. I also can't play local files on my phone. They work fine on the comput...
  • Joe
  • Community Legend
  • 1363 Views
  • 1 replies
  • 0 likes
  • 1363 Views
  • 1 replies
  • 0 likes

iPhone 5 not logging in

Hi,I downloaded the app (free one) on my iphone5 and tried to log in using my email (specifically don't want to use FB). I got the message "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled your password?".I tried a few mor...

  • Newbie
  • Hi, I downloaded the app (free one) on my iphone5 and tried to log in using my email (specifically don't want to use FB). I got the message "Login Failed. Could not login to Spotify. Maybe you've ch...
  • Joe
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Unable to sync desktop playlists onto ipod touch after mobile app re-download

tl;dr: Unable to sync anything to my ipod touch 4th gen. Yesterday my spotify mobile app broke; it kept crashing whenever I opened it. I deleted and re-downloaded it, but since then I haven't been able to sync any music from my desktop to it, includi...

spotifyBug.png
  • Regular
  • tl;dr: Unable to sync anything to my ipod touch 4th gen.   Yesterday my spotify mobile app broke; it kept crashing whenever I opened it. I deleted and re-downloaded it, but since then I have...
  • flippinandflopp
  • Regular
  • 1092 Views
  • 8 replies
  • 0 likes
  • Desktop
    ipod
    Playlists
  • 1092 Views
  • 8 replies
  • 0 likes

Iphone and iPad not showing up as devices

For some reason I cannot seem to get my iphone or ipad running ios 7 to show up under devices in Spotify, either via USB or WiFi. It seems to sync occasionally and at random, which I don't understand. I'm on the same wifi network and have reinstalled...

  • Regular
  • For some reason I cannot seem to get my iphone or ipad running ios 7 to show up under devices in Spotify, either via USB or WiFi. It seems to sync occasionally and at random, which I don't understand...
  • Joe
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Follow/Similar Artist Gone?

I've been unable to find the follow artist and similar artist buttons. Am I completely blind or was it removed? It was a feature that got a lot of use by me so I would like to be able to use it again!

  • Casual Listener
  • I've been unable to find the follow artist and similar artist buttons. Am I completely blind or was it removed? It was a feature that got a lot of use by me so I would like to be able to use it again!
  • PKHarmon
  • Newbie
  • 2834 Views
  • 6 replies
  • 1 likes
  • 2834 Views
  • 6 replies
  • 1 likes

iPhone 4s - Synced Local Files will NOT play in Offline Mode

iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tracks with the playlist have the little green arrow showing it ha...

  • Casual Listener
  • iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tra...
  • Peter__
  • Community Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • 534 Views
  • 3 replies
  • 0 likes

Solved!! Starred playlist is corrupt

Hi, I think my starred playlist is corrupt. Adding new songs results in them not showing up accross devices or even on the same device after the app has been closed and reopened. Also if I go offline, even though the playlist is downladed, I cannot s...

  • Regular
  • Hi,   I think my starred playlist is corrupt.  Adding new songs results in them not showing up accross devices or even on the same device after the app has been closed and reopened. &nb...
  • Peter__
  • Community Legend
  • 1541 Views
  • 12 replies
  • 0 likes
  • 1541 Views
  • 12 replies
  • 0 likes

Spotify Radio stops working after 15 minutes

I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstall process several times when the last update happen...

  • Visitor
  • I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstal...
  • user-removed
  • Not applicable
  • 669 Views
  • 2 replies
  • 0 likes
  • 669 Views
  • 2 replies
  • 0 likes

Can't download off-line playlists

Hi everybody I can't download my playlists to listen to it off-line afterwards. I use Spotify Premium for a month now, and everything was great till then. It doesn't even start to synchronize, even though i'm on Wi-fi. Can anybody help me please ? Th...

  • Casual Listener
  • Hi everybody   I can't download my playlists to listen to it off-line afterwards.  I use Spotify Premium for a month now, and everything was great till then.  It doesn't even s...
  • Richard
  • Community Legend
  • 341 Views
  • 4 replies
  • 0 likes
  • 341 Views
  • 4 replies
  • 0 likes

Solved!! Profile on iPad

Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad however I cannot find my profile anywhere. Am I really just...

  • Casual Listener
  • Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad howeve...
  • Peter__
  • Community Legend
  • 2092 Views
  • 4 replies
  • 0 likes
  • 2092 Views
  • 4 replies
  • 0 likes

Can't select tracks

Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn't worked. Can someone help pls?

  • Casual Listener
  • Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn...
  • Joe
  • Community Legend
  • 872 Views
  • 5 replies
  • 0 likes
  • 872 Views
  • 5 replies
  • 0 likes

Synchronizations issues

Hi, My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!

  • Regular
  • Hi,   My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!
  • ingeh79
  • Regular
  • 586 Views
  • 14 replies
  • 1 likes
  • 586 Views
  • 14 replies
  • 1 likes

spotify premium but unable to stream on my iphone

Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety. Searching around support forums, people have similar issues but involving local ...

  • Casual Listener
  •   Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety.   ...
  • neotika
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

Please stop lying to Taiwan users about free mobile streaming

Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and visual banners and pages....I feel extremely annoyed...

  • Newbie
  • Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and v...
  • Peter__
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

IOS7, iPhone 4, sharing to Spotify users show empty user list

On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.

  • Regular
  • On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.
  • Peter__
  • Community Legend
  • 844 Views
  • 7 replies
  • 0 likes
  • 844 Views
  • 7 replies
  • 0 likes

iOS DATA LEAKAGE - PLEASE RESPOND

To Whom It May Concern - As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month. My recent bill has me at upwards of 17gb from 12/23/13-1/22/14. The Spotify application has been draining a ridiculous amount of data, and I've r...

  • Newbie
  • To Whom It May Concern -    As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month.  My recent bill has me at upwards of 17gb from 12/23/13-1/22/14.  T...
  • Peter__
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Hi. Have lost my playlists. We're all synced to offline mode on iPhone 5? Please help!

Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared.I have a premium account and haven't missed any payments. Am traveling for 5months and do...

  • Newbie
  • Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared. I have a premium account and haven't...
  • Joe
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes