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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47811 Views
  • 15 replies
  • 36 likes
  • 47811 Views
  • 15 replies
  • 36 likes

All "Liked from radio" tracks DELETED since the upgrade. Thanks spotify...

EDIT - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks before the upgrade, and one since.cheersMonty

  • Casual Listener
  • EDIT   - The "Liked from radio" tracks are now in a NEW "Liked from radio" playlist. There must have been a broken link when it upgraded, as there's now 2 playlists, one with tracks bef...
  • Peter__
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

New iPhone update is rubbish!!!

Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when it is not selected. Songs take 15-20 seconds to load a...

  • Regular
  • Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when i...
  • nonstopdigital
  • Roadie
  • 884 Views
  • 6 replies
  • 3 likes
  • 884 Views
  • 6 replies
  • 3 likes

iOS playlists

Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone, chose manual selection and ticked playlists - a gr...

  • Casual Listener
  • Hi guys, I've got the Spotify app on my iPhone 4 and can't access anything in Your Music; none of the playlists I've created on my computer are appearing there. I've used my PC to sync with my phone,...
  • Peter__
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

FIX FOR iOS 7 SPOTIFY APP ISSUES - FREEZING, ALBUM ART NOT SHOWING ETC

Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the massive influx of problems, the techs are frantical...

  • Casual Listener
  • Well, having worked in IT support in the past (and having nothing to do with Spotify myself) I thought I'd share the tried and tested knowledge that I've just acquired. I can only imagine due to the ...
  • Peter__
  • Community Legend
  • 1113 Views
  • 1 replies
  • 1 likes
  • 1113 Views
  • 1 replies
  • 1 likes

iOS offline tracks favoured?

Hi all,Can't find a definitive answer to this one, so here goes...New to spotify premium and have downloaded a few playlists and made them available offline. All good.If I am out and about with only 3G coverage and play a playlist that has been downl...

  • Newbie
  • Hi all, Can't find a definitive answer to this one, so here goes... New to spotify premium and have downloaded a few playlists and made them available offline. All good. If I am out and abou...
  • LtMunst
  • Regular
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Solved!! Chronic Can't Login... message freezes even after reset and reinstall

Sent this to spotify help but thought I would throw this out here: I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still have iOS6. Without having to explain the reason, it it necessary ...

  • Music Fan
  • Sent this to spotify help but thought I would throw this out here:   I have enjoyed spotify trouble free for some time. I have an iPhone 5 and iPad 4 and have not upgraded to iOS7, still hav...
  • Jakeintexas
  • Newbie
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Latest update sucks

Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user friendly interface to date and full of loads of complete...

  • Music Fan
  • Completely distraught that I was forced into a new update that is absolutely horrid. Ridiculously slow, constantly freezing, incapable of operating smoothly from the lock screen, the least user frien...
  • jag007442
  • Newbie
  • 801 Views
  • 2 replies
  • 7 likes
  • 801 Views
  • 2 replies
  • 7 likes

Solved!! iOS battery drain

Hi guys, I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). In 40 minutes I can easily go though 25% of battery. Any ideas...

  • Visitor
  • Hi guys,   I'm having issue on my iPhone 5s since the latest Spotify client update, the battery seems to be running down like crazy while listening to playlist (which is offline - enabled). ...
  • user-removed
  • Not applicable
  • 923 Views
  • 3 replies
  • 1 likes
  • 923 Views
  • 3 replies
  • 1 likes

Spotify Basics for the IOS app

These things need to be fixed/added in the IOS app: Takes way too long to boot up recently. No album year or number of songs or timing info on album info page. You hear a song in a playlist or radio, and you click on "Go to album" and you would like ...

  • Roadie
  • These things need to be fixed/added in the IOS app:   Takes way too long to boot up recently.    No album year or number of songs or timing info on album info page. You hear a ...
  • 295 Views
  • 0 replies
  • 1 likes
  • 295 Views
  • 0 replies
  • 1 likes

Mobile sync spotify desktop without wifi

I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the two by joining the same Wireless network and choos...

  • Music Fan
  • I have my iPhone with my premium membership. I own an MP3 that isn't on Spotify so I dragged the song into Spotify on my desktop. I can see the track on my iPhone now but it is telling me to sync the...
  • compujosh
  • Newbie
  • 9484 Views
  • 13 replies
  • 4 likes
  • 9484 Views
  • 13 replies
  • 4 likes

Star vs Save and other general frustrations

As many other posters have already mentioned -- the latest update is a train wreck. The app was horribly slow playing anything which was typically done from my star tracks of which I had over 800. It seemed to me with the new update the push was to g...

  • Casual Listener
  • As many other posters have already mentioned -- the latest update is a train wreck.   The app was horribly slow playing anything which was typically done from my star tracks of which I had o...
  • HarryV
  • Casual Listener
  • 468 Views
  • 1 replies
  • 1 likes
  • 468 Views
  • 1 replies
  • 1 likes

Syncing wrong songs

Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversion of that song...

  • Casual Listener
  • Anybody who has an idea why spotify syncs wrong? If i have an local song synced, that song replace the song from the album. If i listen to MAster Of Puppets from the album spotify plays an liveversio...
  • steffemos
  • Casual Listener
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

Solved!! iphone 5 not recognized

Hi all, Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing works! Funny thing is tho I remember clearly my ip5 has been recognized...

  • Casual Listener
  • Hi all,   Been experiencing the above as my ip5 is not appearing on the "Devices" tab. I've tried EVERYTHING including changing my router settings (enabling uPnP, etc.) but nothing work...
  • CheapTrick1977
  • Regular
  • 670 Views
  • 3 replies
  • 0 likes
  • 670 Views
  • 3 replies
  • 0 likes

Your music: albums all jumbled up!

I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, therefore rendering the Your Music section complete...

  • Music Fan
  • I have saved a number of albums so that I can browse them via the new Your Music section. However I now notice lots of these saved albums are all jumbled up - so gas arranged alphabetically I think, ...
  • CheapTrick1977
  • Regular
  • 723 Views
  • 4 replies
  • 1 likes
  • 723 Views
  • 4 replies
  • 1 likes

Don't bother contacting Spotify customer Service. What a joke.

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall. They didn't even bother having a real person read my problem because in my original message I stated I already did this. What...

  • Gig Goer
  • I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall.  They didn't even bother having a real person read my problem beca...
  • CheapTrick1977
  • Regular
  • 1371 Views
  • 4 replies
  • 0 likes
  • 1371 Views
  • 4 replies
  • 0 likes

Album view in Your Music

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because only this view shows me which albums are locally sa...

  • Music Fan
  • It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because ...
  • 333 Views
  • 0 replies
  • 1 likes
  • 333 Views
  • 0 replies
  • 1 likes

Why is there a search error

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other playlists. I tried deleting the app and reinstalli...

  • Regular
  • One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other...
  • Lancer
  • Regular
  • 1492 Views
  • 2 replies
  • 0 likes
  • 1492 Views
  • 2 replies
  • 0 likes

Alphabetize Spotify Friends

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music. I can't figure out for the life of me why they aren't alphabetized in the system...? Even when I touch the letter on the left, it s...

  • Casual Listener
  • I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music.  I can't figure out for the life of me why they aren't alphabetized in the ...
  • kbrooksc
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

IOS Newest Version - Annoying Changes to Playback in Newest Version 1.0.0.3251

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version: 1. When you maximize the current song being played to full screen -- They have made it more difficult to perform actions while...

  • Casual Listener
  • I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version:   1.  When you maximize the current song being played to full...
  • ashaw953
  • Regular
  • 1503 Views
  • 5 replies
  • 2 likes
  • 1503 Views
  • 5 replies
  • 2 likes