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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45010 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111263 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1897 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302816 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128671 Views

19 replies

38 likes

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Don't want to sync ipod

Hi, is there a way to turn of sync? When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it. Sorry if this has been asked a million times before, I couldn't find it...

Newbie

Hi, is there a way to turn of sync?  When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it.  Sorry if this has been asked a million times before, I couldn't fin...

blake

Community Legend

658 Views

2 replies

0 likes

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Playlist are gone!!

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to understand why such a popular product is so glitchy...

Regular

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to ...

Moraybhoy

Regular

616 Views

2 replies

0 likes

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Collections tab disappeared

HI , My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help.....

Casual Listener

HI ,   My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help..... 

Peter__

Community Legend

525 Views

1 replies

0 likes

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Spotify won't sync offline mode iphone 5 tried everything help!!!

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but it didn't help. I tried restarting , deleting and ...

Casual Listener

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but...

497 Views

0 replies

0 likes

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iPad does not 'forget' corrupted local files

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were corrupted ( they got stuck and jumped around a bit) and ...

Regular

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were cor...

Peter__

Community Legend

763 Views

3 replies

0 likes

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Can't pick songs on mobile app anymore

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop. Apparently yesterday Spotify became free on some mobiles, but I am told, not mine. However I am paying £10 per month already and still receiving on my lapto...

Regular

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop.  Apparently yesterday Spotify became free on some mobiles, but I am told, not mine.  However I ...

Peter__

Community Legend

724 Views

1 replies

0 likes

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iPhone has stopped syncing with Mac

Hey everyone, hope someone can help. Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've found internet, and vice versa. However last night I made a sign...

Casual Listener

Hey everyone, hope someone can help.   Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've fo...

magicrevolver

Gig Goer

1096 Views

3 replies

0 likes

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Solved!! Spotify Doesn't sync all songs

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

Casual Listener

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

YoloSwagster

Casual Listener

1456 Views

2 replies

0 likes

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Spotify crashes

When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.

Casual Listener

When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.

ssalvatori

Newbie

1396 Views

5 replies

1 likes

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  • 5 replies
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Sorting the playlist

Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/

Casual Listener

Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/

Grace

Spotify

588 Views

2 replies

0 likes

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Are there Notification limitations?

Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications each day about his additions but I now don't reciev...

Music Fan

Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications ...

587 Views

0 replies

0 likes

iOS
Mobile
Notifications
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Solved!! The spotify account login information is not valid - iPhone app/Sonos program

I recently added Spotify to my Sonos system. I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. I've done the same in my Sonos app on my iphone. On both ...

Casual Listener

I recently added Spotify to my Sonos system.  I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. ...

Rocketball

Newbie

6286 Views

16 replies

0 likes

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Can't Sync or DL any playlists or Songs to my Ipod 4 8G

So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlists besides all the songs on my Local Files that were...

Newbie

So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlist...

575 Views

0 replies

0 likes

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Solved!! Making music offline doesn't work anymore

Hi all, After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download different albums, but I cannot make them offline anymore. - I switc...

Casual Listener

Hi all,   After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download diffe...

rensd

Casual Listener

4889 Views

4 replies

0 likes

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Discover missing on ipad

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...

Regular

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...

Peter__

Community Legend

1110 Views

5 replies

0 likes

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  • 5 replies
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Keeps turning my offline playlist off!

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...

Casual Listener

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...

Peter__

Community Legend

1129 Views

3 replies

0 likes

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iPhone tracks won't play

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.

Visitor

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...

Peter__

Community Legend

427 Views

1 replies

0 likes

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Solved!! Premium expired, have to resync all tracks?

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...

Casual Listener

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...

TrickyEarlobe

Casual Listener

2792 Views

6 replies

2 likes

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"Available offline" playlists no longer downloading songs for offline use on iphone

Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhone's (4S) local storage. Suffice, to say, this rende...

Newbie

Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhon...

robzim737

Community Legend

1395 Views

2 replies

1 likes

download playlist
downloaded music
Offline playlists unavailable
offline sync
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Cant hear some songs in iPod

Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offline and online, just dont let me hear it). Sorry for ...

Newbie

Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offlin...

529 Views

0 replies

0 likes

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