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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234501 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116080 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2520 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304605 Views

61 replies

16 likes

  • 304605 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130154 Views

19 replies

38 likes

  • 130154 Views
  • 19 replies
  • 38 likes

Different streaming quality for 3G and wifi

If I set the quality for streaming in the app. Is that the quality used for 3G and wifi?How do I set normal quality for 3G and high quality for wifi?

Casual Listener

If I set the quality for streaming in the app. Is that the quality used for 3G and wifi? How do I set normal quality for 3G and high quality for wifi?

damonsalter

Newbie

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
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Solved!! Starred playlist

How do I completely empty the starred playlist without deleting each individual song?

Casual Listener

How do I completely empty the starred playlist without deleting each individual song?

glbanks

Casual Listener

3944 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Keep listening for free on iphone when i have premium

Hi, I have a premium spotify account and it works fine on my ipad but when im on my iphone it isint letting me play the tracks as its saying my premium trial is over.... i have an active premium account!!! I have tried to log in and out, and also re ...

Newbie

Hi, I have a premium spotify account and it works fine on my ipad but when im on my iphone it isint letting me play the tracks as its saying my premium trial is over.... i have an active premi...

Taylor

Community Legend

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Battery drain on iphone 4s

By opening the spotify and scrolling my playlist my battery has dropped 8-10%. If I start listening to music it only lasts about an hour after my phone shuts down cos of rapid battery drain. This is so annoying! And how is this even possible!?!? C'mo...

Newbie

By opening the spotify and scrolling my playlist my battery has dropped 8-10%. If I start listening to music it only lasts about an hour after my phone shuts down cos of rapid battery drain. This is ...

458 Views

0 replies

0 likes

  • 458 Views
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"Liked from Radio" is not adding new songs

When I look in my "Liked from Radio" playlist, it only shows the songs I added 2 or 3 days ago. It is not showing any songs I liked from my iPhone yesterday or today. Any suggestions?? This is my favorite feature by far, so it is really to me importa...

Casual Listener

When I look in my "Liked from Radio" playlist, it only shows the songs I added 2 or 3 days ago. It is not showing any songs I liked from my iPhone yesterday or today. Any suggestions??  This is ...

5280wheels

Casual Listener

5654 Views

22 replies

2 likes

  • 5654 Views
  • 22 replies
  • 2 likes

Trouble with Premium

How YOU doing? I'm just writing cuze of my unknowing trouble, yesterday i payed for the premium account by my computer. But the thing is that in my iphone i have the same account and im not premium there....... can somebody help me on this?, thank U

Casual Listener

How YOU doing?   I'm just writing cuze of my unknowing trouble, yesterday i payed for the premium account  by my computer. But the thing is that in my iphone i have the same account a...

Subjoust

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Can't sync.

I have an ipod shuffle. When I first plugged it in, it deleted the music that was on it. But, now, when I try to sync my playlist, it kicks out the connection to my shuffle. Am I missing something?

Newbie

I have an ipod shuffle. When I first plugged it in, it deleted the music that was on it. But, now, when I try to sync my playlist, it kicks out the connection to my shuffle. Am I missing something? ...

Peter__

Community Legend

710 Views

1 replies

0 likes

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  • 1 replies
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iPod Shuffle: Windows Client crashes

Hello, I am using the latest iPod Shuffle with Spotify Premium. The Windows client wants to sync all of my local files to the iPod but I don't want that. He already started syncing them and there's no possibility to stop the process. I only want to s...

Regular

Hello,   I am using the latest iPod Shuffle with Spotify Premium. The Windows client wants to sync all of my local files to the iPod but I don't want that. He already started syncing them an...

Peter__

Community Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Solved!! Album sort by Artist for iPhone App

Hi, Wondering why the sort by Artist filter in album section of the iphone app is not present as it is with the desktop version. If this was here I'd be delighted, last thing I need for this app to be perfect. See screenshot from desktop app below; T...

Visitor

Hi,   Wondering why the sort by Artist filter in album section of the iphone app is not present as it is with the desktop version. If this was here I'd be delighted, last thing I need for th...

user-removed

Not applicable

1318 Views

3 replies

0 likes

  • 1318 Views
  • 3 replies
  • 0 likes

Ipad and iphone 5

Can't download tracks anymore - the tracks look like they are syncing but necer finish the download - should I do something specific?

Casual Listener

Can't download tracks anymore - the tracks look like they are syncing but necer finish the download - should I do something specific?

cunners

Casual Listener

637 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Pioneer SMA A1 Issue Spotify Connect

Hey, So i have this problem with my Pioneer Speaker, it has the New Firmware, Lastest version at my iPhone, iPad. So for a little time, shows the Spotify Connect Icon, I just tapped and it's gone, I tried everything, Hard Reboot, Powercycle, everythi...

Regular

Hey, So i have this problem with my Pioneer Speaker, it has the New Firmware, Lastest version at my iPhone, iPad.    So for a little time, shows the Spotify Connect Icon, I just tapped ...

user-removed

Not applicable

3373 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Add to queue "could not load tracks"

It works fine on my Ipad and phone but when im offline on my ipod i can listen to all my music synced for offline but cant add any to my queue, so have to manually tap each song.

Newbie

It works fine on my Ipad and phone but when im offline on my ipod i can listen to all my music synced for offline but cant add any to my queue, so have to manually tap each song.

royco

Casual Listener

1943 Views

3 replies

0 likes

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  • 3 replies
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Solved!! App won't sync

Hey guys,Since a few days my spotify app on the iPhone 5 won't sync anymore. There just stands: synchronizing: 1 of 158, and it doesn't do anything. It's there for a few days and I can't synchronize any song. What do I have to do?

Casual Listener

Hey guys, Since a few days my spotify app on the iPhone 5 won't sync anymore. There just stands: synchronizing: 1 of 158, and it doesn't do anything. It's there for a few days and I can't synchroniz...

longpham91

Newbie

11117 Views

23 replies

0 likes

Spotify iPhone 5 iOS app synchronize problem
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  • 23 replies
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Equalizer for Spotify and multiple speaker output

For those looking for an equalizer now you can use Airfoil and play Spotify through this program. Another key benefit is that you can also play through multiple speakers in sync simultaneously for whole house music. For example I have an Airport conn...

Regular

For those looking for an equalizer now you can use Airfoil and play Spotify through this program.   Another key benefit is that you can also play through multiple speakers in sync simultaneo...

1597 Views

0 replies

0 likes

Airplay
Equalizer
multiple speakers
  • 1597 Views
  • 0 replies
  • 0 likes

Can't make "available offline"

Hi you guys, I'm trying to make a playlist available offline on my iPhone, but can't seem to make it work. I can do it with all the other playlists, but not this one. It's a playlist that I follow, but even though I copy/paste the content to a new on...

Music Fan

Hi you guys, I'm trying to make a playlist available offline on my iPhone, but can't seem to make it work. I can do it with all the other playlists, but not this one. It's a playlist that I follow,...

668 Views

0 replies

0 likes

  • 668 Views
  • 0 replies
  • 0 likes

My iPhone 5 app has started randomly skipping to the next track. Help!

After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are loads of people with the issue and no-one, including S...

Casual Listener

After years of normal usage my iPhone 5 app has decided to randomly skip to the next track on every song!! Is there no answer to this problem?! I'm trawling the internet and the forums; there are l...

JonHynes

Roadie

1620 Views

4 replies

0 likes

  • 1620 Views
  • 4 replies
  • 0 likes

PLEASE HELP: Posted before with no help - Offline Sync issues

Hi I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put the iOS devices into online mode I get a message saying that ...

Regular

Hi   I have 3 devices that are set-up for offline playlists. I can see these 3 devices in the new device managment section of the website. These are one android and 2 iOS devices. When I put...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Don't want to sync ipod

Hi, is there a way to turn of sync? When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it. Sorry if this has been asked a million times before, I couldn't find it...

Newbie

Hi, is there a way to turn of sync?  When I plug in my ipod to charge it the sync dialogue pops up, but I don't want it.  Sorry if this has been asked a million times before, I couldn't fin...

blake

Community Legend

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes