Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Synced Files are Offline on Ipad

Synced Files are Offline on Ipad

Hey,

 

i´ve a problem with already downloaded files on my Ipad.

Normally spotify doesn´t asked me to log inn because it´s online all the time.

Last time the login window showed up. After loging in, all of my offline file were gone.

I had to download them all again. 

After 2 Days i had the same problem. Log Inn Window showed up and all off line files were gone again.

 

Help anyone?

 

Best 

 

S.

Reply
2 Replies

It is possible something is wrong with your Spotify cache. I would suggest deleting Spotify completely, restarting your iPad by holding the home and lock buttons together until the Apple logo appears on screen then re-install and Spotify and sync again.

Then report back if you get the issue again. 😉

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

thanx for your help.

I´ll try and let u know.

 

Best

 

Steve

Suggested posts