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[BUG] Recently Played Artists is empty

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[BUG] Recently Played Artists is empty

Roadie

  iPhone 4Spotify 0.9.0.8

 

Me > Recently Played Artists does not work nothing there at all ?

 

(same with popular artist )

14 Replies

Re: [BUG] Recently Played Artists is empty

Roadie
*bump* anyone ?

Btw is there a bugzilla or something i could use ? To report the issue .

Re: [BUG] Recently Played Artists is empty

Community Legend

Strange, appears to be working alright for me. 

 

Would it be possible to try a clean reinstallation of the app and see if that makes any difference? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: [BUG] Recently Played Artists is empty

Roadie
Hmm I rather have spotify exhaust all possible issues with thier backed ,before do the clean install etc run around that really won't get you anywhere in 99% of cases 🙂

Also it would be good for spotify to investigate before I reset ,if the problem goes away then it would remain a mystery as why .
If I get in contact with a spotify rep and they tell me to reset i would do so , me thinks they should at least try to fix it first .
I don't like the idea that clean install should be the first port of call in trouble shooting , that idea is more about making me go away than finding the issue ?
Now I know that iOS devices are a bit silly it's not easy to find and copy files or logs or anything .

If the app requires regular resets to work properly it's very clear that's that is also a bug .

Re: [BUG] Recently Played Artists is empty

Roadie

...And suport had me to uninstall and reinstall that did not help 🙂 lets see what they come up with next .

 

 

Re: [BUG] Recently Played Artists is empty

Roadie

.. Cleaning Safari cache ? did not help either .

Re: [BUG] Recently Played Artists is empty

Roadie

And run the APP with custommer services test account then the app works ? I get recently played artists .

 

Q can accounts get mangled somehow ?

 

Funny things work on my desktop and my server ?

Re: [BUG] Recently Played Artists is empty

Community Legend

Definitely sounds like an account issue. 

We have seen examples in the past here on the community where a stuck Follow update or notification can mess up things like this. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: [BUG] Recently Played Artists is empty

Roadie

Ha now they managed my account and it got worse 😄

Re: [BUG] Recently Played Artists is empty

Roadie

And now the silent treatment ? last update fro spotify was 2/12 .

 

Would things gets worse or better if I upgrade to iOS 7

 

I have a company phone with some esential functions i want to work so i'll decided to wait a couple of bug fixes with iOS7

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