I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my computer and bought the Premium version. I'm on the 30-day free trial on my computer now, but I do have a credit card on file. Spotify Premium works perfecly well on my computer, yet the app on my iPhone will not allow me to stream on demand; it says I need to have a Premium account which I do. I logged in and out of my account and tried to connect them over wifi but nothing is working. I use my Facebook to log in to my account, does that matter? Please help!!
Solved! Go to Solution.
Hi, and welcome to the community!
Have you tried reinstalling Spotify?
If it doesn't work after a reinstall, you can submit a support ticket on the contact form and someone over at Spotify will check your subscription and make sure it's all activated.
Make sure you are logging in with facebook on Spotify not logging in with a username and password, it's very easy to have 2 accounts!