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App Crashing after clicking song

App Crashing after clicking song

I have an iPhone 5,  app version 1.4.1, premium account.

Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes!

I have uninstalled the app, rebooted phone, installed the app, rebooted again, logged back in, same issue.

 

Any other thoughts??

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5 Replies

Hello @docbrown86 Welcome to the Spotify Community!

 

Surprising, can you try double tapping your home button and removing all of the running apps and try again?

The crashing app issue was fixed earlier and it shouldn't happen esp for 1.4.1.

Can you head to Settings -> General -> Usage and make sure you have more than 1GB of free space on your phone for Spotify's consumption, or even more if you need to make playlists available offline.

Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

I have this same issue on my IPhone 3GS with no other open apps and 11gb free version 1.4.1.4

Did you try to reboot and reinstall the app too?
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Tried rebooting phone and removed app and reinstalled but app still crashes

Can you try this:
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/How-to-get-an-App-compatible-to-olde...

I recommend that you contact Spotify Support, and speak to a Spotify Advisor if you're still having a problem with the crashes.
https://www.spotify.com/about-us/contact/contact-spotify-support/?_ga=1.48963630.960391241.140414060...

REFERENCE TO ENGIS:

SINCE THE 1.4.1 / 1.4 UPDATE, there was been 3 big threads opened on the iOS forum with the songs that is either stopped after playing a few songs, skipped or stops playing (I think it might have been attributed to high memory usage)

Spotify stops playing music after a few songs:

http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Tracks-from-an-unknown-playlist-cut-...

http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-stops-playing-after-a-few-so...

http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-app-randomly-stops-playing-s...
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

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