Can't sync songs for offline mode

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Can't sync songs for offline mode

Festival Fanatic
I can't no matter what sync my spotify songs so I can listen to them in offline mode. My phone is an iPhone 4S and I am fully up to date with spotify and the iOS.
13 Replies

Re: Can't sync songs for offline mode

Community Legend

Hello!

 

Hmmm.. do you get any error codes or anything?

Hope this helped :)


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Re: Can't sync songs for offline mode

Concert Regular
I have a 4S as well and my already "available offline" playlists took themselves off the "available offline" option and I am at work so I cannot try to "resync" them. But my settings on my phone shows that the spotify app is using 5.3GB of my phones memory capacity as if the songs are actually synced to my phone.

Re: Can't sync songs for offline mode

Community Legend

Hello again!

 

Thats weird...did you use more then 3 devices? (You can only use 3 devices for offline mode at a time, with 3,333 songs each). You might need to post here and do a clean install and resync :/ 

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

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Re: Can't sync songs for offline mode

Concert Regular
I wiped my devices. I will mark your comment as a solution if it helps

Re: Can't sync songs for offline mode

Festival Fanatic
No I did not get any error codes.

Re: Can't sync songs for offline mode

Festival Fanatic
I only used 1 device, my phone. I only have 19 songs I'm trying to sync, as well.

Re: Can't sync songs for offline mode

Community Legend

@Lancer I assume you're following the steps in the FAQ. When spotify is open on your iphone, does the phone show up under devices in the desktop client? Do you have a Premium account?

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Re: Can't sync songs for offline mode

Festival Fanatic
Yes, I have a prenium account. It does show up as well.

Re: Can't sync songs for offline mode

Community Legend

You're trying to synch a playlist of 19 local files? So what happens when you select the playlist on your iphone and hit the "available offline" button?

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

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