Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43375 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109070 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437828 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301898 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...
My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...
Community Legend
756 Views
1 replies
0 likes
I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!
I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!
Not applicable
400 Views
1 replies
0 likes
I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...
I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...
Casual Listener
2161 Views
4 replies
0 likes
I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I could listen to the playlists offline when I go to the ...
I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I coul...
Community Legend
638 Views
1 replies
0 likes
Hi, I have contracted the premium service with movistar saving 4€ but when I log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the IOs7, I have downloaded the app again but the iphone doesn't reconigc...
Hi, I have contracted the premium service with movistar saving 4€ but when I log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the I...
Casual Listener
1338 Views
6 replies
0 likes
This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists.Can anyone help? I have not done anything to my ipad no updates etcThanks in advance it's doing ...
This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists. Can anyone help? I have not done anything...
Community Legend
1536 Views
8 replies
3 likes
when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go up ? i have only 16 gb version of iphone
when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go u...
Regular
2029 Views
2 replies
0 likes
Hi all, Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use in my car). On my iphone 4s this does not occur. Already tried ...
Hi all, Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use...
Community Legend
1014 Views
5 replies
0 likes
On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device? It used to be available and it seems to have disappea...
On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device?...
Community Legend
525 Views
1 replies
0 likes
buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo es posible dentro de 1hrs , solo se pueden adelantar 6 cada hora , p...
buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo ...
Community Legend
736 Views
3 replies
0 likes
Hi,I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024.Thanks for the help!
Hi, I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024. ...
Casual Listener
702 Views
2 replies
0 likes
Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it hasn't worked. Thank you!
Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it ha...
Regular
579 Views
2 replies
0 likes
This is a bummer, because there are a ton of albums I'd really like to hear gapless that I synced my own local files for (to try and avoid that 3333 offline track limit). I know gapless for these tracks don't even work on the desktop client so my hop...
This is a bummer, because there are a ton of albums I'd really like to hear gapless that I synced my own local files for (to try and avoid that 3333 offline track limit). I know gapless for ...
Roadie
1221 Views
2 replies
0 likes
Hi, Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update. Any ideas?
Hi, Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update. Any ideas?
Casual Listener
1691 Views
4 replies
0 likes
=== START OF TEMPLATE === Description Get in my car and start playing spotify to cars bluetooth. Go into work for the day Come back into car to drive home and iTunes starts playing instead of spotify which was the only app I had open. NOTE: This work...
=== START OF TEMPLATE === Description Get in my car and start playing spotify to cars bluetooth. Go into work for the day Come back into car to drive home and iTunes starts pla...
Community Legend
1510 Views
1 replies
0 likes
I really miss it, it was an important feature. I hope it is a bug, and not design...
I really miss it, it was an important feature. I hope it is a bug, and not design...
Community Legend
1002 Views
1 replies
1 likes
So this is my schedule: I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket. After a work day, where I also use my phone, when I want to drive home, Spotify only rarely resumes it's playback. I can't figure out a pat...
So this is my schedule: I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket. After a work day, where I also use my phone, when I want to drive home...
Casual Listener
891 Views
1 replies
0 likes
I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was really useful. Is it a bug, or a bad design decision?
I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was real...
382 Views
0 replies
0 likes
I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I understand that it takes some time to roll out new fea...
I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I und...
Gig Goer
825 Views
2 replies
0 likes
Good day all, I have an iPod Classic. My Spotify account is Premium. I recently tried to sync my playlists (which are available offline) to my iPod. After the erase of all my old music from my iPod, I used the option to select which playlists to sync...
Good day all, I have an iPod Classic. My Spotify account is Premium. I recently tried to sync my playlists (which are available offline) to my iPod. After the eras...
Casual Listener
9088 Views
2 replies
0 likes
