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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140432 Views

503 replies

108 likes

  • 140432 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98390 Views

19 replies

38 likes

  • 98390 Views
  • 19 replies
  • 38 likes

Premium funtioniert nicht auf ipod

Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht auf meinem I POD !?Der I POD zeigt mir weiterhin die FR...

Newbie

Hallo , Ich habe nachdem ich mir die 48stunden Premium Version herunter geladen habe, eine PREPAID Karte gekauft und somit das Premium Abo erworben , was auf meinem Laptop funkioniert aber nicht ...

Adam

Roadie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle and repeat buttons missing

I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to the rewind button (<<) that would give me a list and ...

Regular

I got this app two days ago and when I first got it when I played a song it would take me to a screen showing the album cover where shuffle and repeat were on top also there was a list tab next to t...

Adam

Roadie

4636 Views

12 replies

0 likes

Help iOS iPhone missing tabs
  • 4636 Views
  • 12 replies
  • 0 likes

I am no longer able to select songs

I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?

Casual Listener

I am a premium customer & have been for some time. I am no longer able to select songs from my playlist, I can only listen to songs through shuffle mode? Any idea why this is happening?

Christoffer

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

accidentally deleted app

I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could get my playlists back and get back my premium accou...

Newbie

I just accidentally deleted my app and I was on premium and now I just reinstalled it and all of my playlists are gone and I'm back to a free account. I was just wondering if there was a way I could ...

Christoffer

Community Legend

1279 Views

1 replies

0 likes

  • 1279 Views
  • 1 replies
  • 0 likes

Only previews of songs play on my play list

I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song. Closing opening the app does not seem to fix the problem...

Casual Listener

I have about 10 songs on a play list and Spotify will play the entire thing once and after it starts repeating only about the first 40 or so seconds play of each song.    Closing openin...

jetsetter

Casual Listener

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes

How do I stop getting updates in my Discover feed from a user I don't follow?

I once followed a playlist from a user. But, then I started getting updates on that user's activity in my Discover feed. I don't want it, though. I'm not interested in what he's listening to, or sharing, or whatever. I don't follow that playlsit anym...

Casual Listener

I once followed a playlist from a user.  But, then I started getting updates on that user's activity in my Discover feed.  I don't want it, though.  I'm not interested in what he's lis...

glennonrp

Casual Listener

345 Views

4 replies

0 likes

  • 345 Views
  • 4 replies
  • 0 likes

2 accounts upgraded wrong one

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.99 for the upgrade to premium for 3 months but I hav...

Newbie

Hi there I have (accidentally set up at some point) 2 spotify accounts. One linked to Facebook and then one for my username roseyearl. I let my payment lapse last month but now I went on and paid 9.9...

Peter__

Community Legend

281 Views

1 replies

1 likes

  • 281 Views
  • 1 replies
  • 1 likes

Offline and logout

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn't able to skip the initial login screen to start pl...

Newbie

I am going in a trip with no internet connection, I downloaded the music that I want to hear, I set my device to offline mode, what happen if accidentaly I logout spotify, I did some test and I wasn'...

Adam

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

iPhone Data Usage 1GB for only 1-2h...

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only used 2-3GB per month up to a couple of days ago.

Regular

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only u...

Adam

Roadie

1197 Views

4 replies

0 likes

  • 1197 Views
  • 4 replies
  • 0 likes

Premium deactivated

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and logging out and in on my phone but I can't regain my...

Casual Listener

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and l...

Adam

Roadie

369 Views

3 replies

0 likes

  • 369 Views
  • 3 replies
  • 0 likes

Solved!! Collections tab disappeared

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday after logging in with a different account then back in ...

Regular

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday ...

Adam

Roadie

3566 Views

24 replies

0 likes

  • 3566 Views
  • 24 replies
  • 0 likes

Not recognizing premium on iOS

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features on my phone, which I use 95% of the time with Spoti...

Casual Listener

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features ...

Adam

Roadie

641 Views

4 replies

0 likes

  • 641 Views
  • 4 replies
  • 0 likes

Spotify eating up data and causing overage charges

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of my Spotify settings, nor have I used the app any mor...

Music Fan

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of m...

Peter__

Community Legend

11318 Views

27 replies

1 likes

  • 11318 Views
  • 27 replies
  • 1 likes

Solved!! Unable to use Filter option in iOS7 when either Offline or WiFi not available.

Hi, I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is being displayed at the bottom of the screen. Works fine on my an...

Casual Listener

Hi,   I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is be...

Peter__

Community Legend

798 Views

4 replies

0 likes

  • 798 Views
  • 4 replies
  • 0 likes

Forgets track position on longer (40+ min) songs

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier position in the song (sometimes a 15 to 20-minute ...

Newbie

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier...

robinarmy

Newbie

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Interface / Skin for toddlers

Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for their kids? The interface should be as simple as p...

Regular

Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for...

Peter__

Community Legend

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

using spotify with iPod 4.2.1

hey, i bought premium version but cant install the spotify app via app store. is there a workaround to use the app anyway?...

Casual Listener

hey, i bought premium version but cant install the spotify app via app store.   is there a workaround to use the app anyway?...

chrisacn3004

Casual Listener

1241 Views

2 replies

0 likes

  • 1241 Views
  • 2 replies
  • 0 likes

My spotify is not working?

I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on an iPhone 5c and pay for spotify premium. Please hel...

Newbie

I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on a...

Peter__

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Sorting Titel in Playlists on iPhone

I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year. There is NO way to play the newest Title in the Playlist.... because there ...

Music Fan

I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year.   There is NO...

BikerChuck

Music Fan

436 Views

4 replies

0 likes

  • 436 Views
  • 4 replies
  • 0 likes