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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278966 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178586 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118778 Views

19 replies

38 likes

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Solved!! Only shuffle on local files

Today I synced my local files with my iPhone, but I can now only play my own music on shuffle? Also I get those recommendations while playing my local files. Is this normal, because it seams quite ridiculous that I can't select a specific song that I...

Casual Listener

Today I synced my local files with my iPhone, but I can now only play my own music on shuffle? Also I get those recommendations while playing my local files. Is this normal, because it seams quite ri...

Jari_b

Casual Listener

2468 Views

5 replies

0 likes

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DJ Mixer for Spotify

Did anybody get this installed before it got pulled from the App Store? http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Music Fan

Did anybody get this installed before it got pulled from the App Store?   http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Milsiemills

Newbie

10841 Views

1 replies

2 likes

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iOS app automatically skips forward to next song

Hello,My spotify app is skipping forward to the next song automatically about 2 minutes into a song... Sometimes sooner. The track progress bar goes black and dim and the next song cues up and will play after ~5 seconds. I just noticed that it won't ...

Regular

Hello, My spotify app is skipping forward to the next song automatically about 2 minutes into a song... Sometimes sooner. The track progress bar goes black and dim and the next song cues up and will...

Peter__

Community Legend

11227 Views

19 replies

6 likes

iOS
skip
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Solved!! Logged in on another person's computer, and now MY profile is suddenly his?

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, im logged into ''his'' account, with my playlists. ...

Casual Listener

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, ...

Matlie

Casual Listener

1379 Views

2 replies

0 likes

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Offline playlist partial song download

Hi, I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out of 96, another one 50 out of 100... I've tried different playlist...

Casual Listener

Hi,   I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out o...

Peter__

Community Legend

1888 Views

2 replies

0 likes

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Red Exclamation Mark

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many people looking for a one stop destination for music.Ho...

Casual Listener

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many peo...

Joe

Community Legend

2186 Views

2 replies

0 likes

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Solved!! Discover on mobile is spamming me (sponsored?) recommendations

iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entity, I don't listen to the same style of music (pop) at all. It'...

Casual Listener

iPhone 5S, latest iOS and spotify app. UK user.   Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entit...

Peter__

Community Legend

1427 Views

6 replies

0 likes

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Orange Exclamation Mark? What does it mean?

I am having a hard time with the mobile client syncing. Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark... can somebody tell me what it means? Screenshot attached...

Regular

I am having a hard time with the mobile client syncing.   Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark.....

Peter__

Community Legend

22899 Views

17 replies

0 likes

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Solved!! Spotify doesn't appear after I already downloaded it (iPad mini)

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, nothing happens. The Spotify app doesn't appear on the...

Newbie

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, not...

Peter__

Community Legend

2803 Views

1 replies

0 likes

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Solved!! Spotify needs an iOS 7 facelift!

Spotify couldn't look more out of place in Apple's new iOS7 interface. Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post below): Rdio's stunning blurred background, icons, menus, and typo...

Casual Listener

Spotify couldn't look more out of place in Apple's new iOS7 interface.   Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post belo...

Tricon

Newbie

22451 Views

40 replies

27 likes

awful
bug
iOS7
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Solved!! Spotify app crashes on start (IOS 6.1.3) after password change

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan

Casual Listener

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem?   /Dan

Joe

Community Legend

1411 Views

3 replies

0 likes

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Pausing when lowering volume?

Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to the 'Exploring' menu. Who can help?

Casual Listener

Hi,   I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).   But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to&n...

JanineWilly

Casual Listener

1341 Views

6 replies

0 likes

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Cancel Ipod Sync

Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I cannot find a way to cancel the sync. Hard reset of my Ipod C...

Newbie

Hello,   I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I...

573 Views

0 replies

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ipod
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Organize Playlists Alphabetically and sending playlists

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Casual Listener

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Peter__

Community Legend

992 Views

3 replies

0 likes

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Cannot Select Songs

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. Also, whenever i press shuffle play it works but it ...

Newbie

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. A...

meahtenoha

Spotify

899 Views

1 replies

0 likes

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Local files missing from playlist

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of a solution to this?

Newbie

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of ...

Peter__

Community Legend

819 Views

1 replies

0 likes

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Ipod not syncing with iTunes

I just upgraded to the 30 day trail, so give me a break on this So I tried linking spotifuggle with my ipod And it says I need to link with itunes and enable disk use, I can't find it due to my laptop not being an apple, it's a windows only showing s...

Newbie

I just upgraded to the 30 day trail, so give me a break on this   So I tried linking spotifuggle with my ipod   And it says I need to link with itunes and enable disk use, I can't f...

Peter__

Community Legend

505 Views

1 replies

0 likes

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