Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

  • 37296 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
  • 102897 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

  • 299240 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

  • 126021 Views
  • 19 replies
  • 38 likes

Solved!! How do I delete radio stations?

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.

Visitor

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that. 

menginmt

Newbie

1232 Views

3 replies

0 likes

  • 1232 Views
  • 3 replies
  • 0 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

Casual Listener

Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...

Peter__

Community Legend

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
  • 0 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

Newbie

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...

Joe

Community Legend

1701 Views

8 replies

0 likes

  • 1701 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

Newbie

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

Regular

Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...

Joe

Community Legend

5304 Views

10 replies

1 likes

  • 5304 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

Newbie

Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...

Peter__

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

Newbie

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...

DEfUsTiONteLe

Regular

3131 Views

5 replies

0 likes

  • 3131 Views
  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

Regular

Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...

Peter__

Community Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

Newbie

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...

Goodman

Spotify Legend

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

Regular

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...

EvilRob

Regular

7011 Views

12 replies

0 likes

  • 7011 Views
  • 12 replies
  • 0 likes

iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

Newbie

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...

Joe

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Can't play tracks

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

Casual Listener

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

user-removed

Not applicable

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify App for iOS4 in UK

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...

Casual Listener

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...

EricaP

Casual Listener

2149 Views

4 replies

0 likes

  • 2149 Views
  • 4 replies
  • 0 likes

IPod touch 3rd generation won't play offline playlists

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I could listen to the playlists offline when I go to the ...

Newbie

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I coul...

Peter__

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

MOVISTAR and SPOTIFY PREMIUM

Hi, I have contracted the premium service with movistar saving 4€ but when I log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the IOs7, I have downloaded the app again but the iphone doesn't reconigc...

Casual Listener

Hi,   I have contracted the premium service with movistar saving 4€ but when I  log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the I...

bbramerino

Casual Listener

1320 Views

6 replies

0 likes

  • 1320 Views
  • 6 replies
  • 0 likes

Related artists not showing

This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists.Can anyone help? I have not done anything to my ipad no updates etcThanks in advance it's doing ...

Casual Listener

This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists. Can anyone help? I have not done anything...

robzim737

Community Legend

1512 Views

8 replies

3 likes

  • 1512 Views
  • 8 replies
  • 3 likes

35 mb to 75 mb and then 135 mb. spotify file size becomes larger without sync offline.why?

when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go up ? i have only 16 gb version of iphone

Casual Listener

when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go u...

johnstr

Regular

2016 Views

2 replies

0 likes

  • 2016 Views
  • 2 replies
  • 0 likes

[3GS] Spotify hangs/crashes when going to 'collection'

Hi all, Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use in my car). On my iphone 4s this does not occur. Already tried ...

Casual Listener

Hi all,   Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use...

Peter__

Community Legend

999 Views

5 replies

0 likes

  • 999 Views
  • 5 replies
  • 0 likes

Spotify Playlists

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device? It used to be available and it seems to have disappea...

Newbie

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device?...

Peter__

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo es posible dentro de 1hrs , solo se pueden adelantar 6 cada hora , p...

Newbie

buenas noches   tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular  sigo sin porder adelantar una cancion me sigue diciendo que , solo ...

Peter__

Community Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes