Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43378 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109080 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437838 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301899 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can you please help me resetting My offline devices, A's The kids have been playing around ,,,
Can you please help me resetting My offline devices, A's The kids have been playing around ,,,
Community Legend
473 Views
1 replies
0 likes
I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !
I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !
Community Legend
559 Views
1 replies
0 likes
Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?
Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?
Community Legend
1036 Views
3 replies
0 likes
Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows desktop and iphone. I have multiple playlists (each of an album) within playlis...
Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows deskto...
Spotify
1173 Views
3 replies
0 likes
Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally can't access ANY other page than this - whether I'm connected to home wireles...
Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally ca...
Casual Listener
2876 Views
6 replies
1 likes
First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that just tried out Beats Music and found their app to ...
First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that...
Music Fan
742 Views
1 replies
0 likes
My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
Roadie
729 Views
1 replies
0 likes
I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spotify app again, I didn't have Premium although I was ...
I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spoti...
Community Legend
1159 Views
3 replies
0 likes
How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files
How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files
Casual Listener
1049 Views
2 replies
0 likes
I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!
I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!
Casual Listener
1568 Views
2 replies
0 likes
I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.
I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.
Newbie
1245 Views
3 replies
0 likes
Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor
Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...
Community Legend
691 Views
3 replies
0 likes
Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...
Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...
Community Legend
1719 Views
8 replies
0 likes
So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP
So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...
Community Legend
504 Views
1 replies
0 likes
Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...
Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs u...
Community Legend
5341 Views
10 replies
1 likes
Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.
Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...
Community Legend
457 Views
1 replies
0 likes
Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...
Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...
Regular
3151 Views
5 replies
0 likes
Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...
Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the res...
Community Legend
779 Views
1 replies
0 likes
I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...
I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...
Spotify Legend
514 Views
1 replies
1 likes
Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...
Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...
Regular
7045 Views
12 replies
0 likes
