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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232588 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114165 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303937 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129661 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't synch to iphone 5S

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Newbie

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Christoffer

Community Legend

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
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Solved!! Spotify Connect messing up Airplay connection?

Hi all, So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles. However I just bought a Spotify Connect compatible speaker. This means I can use...

Regular

Hi all,   So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles.   However...

nioshy

Regular

4364 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!! No music playback, discover not working, profile not loading

iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore -App loads -Discover does not load, get message "Discover can't be loaded at this moment. Please tray ag...

Casual Listener

iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore   -App loads -Discover does ...

controlstore

Casual Listener

1065 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify keeps crashing

Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?

Casual Listener

Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?

inkyourskin

Casual Listener

722 Views

2 replies

0 likes

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Spotify keeps crashing on my iPhone 5S

Hello guys. I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS. I have app. 10 playlists. My iPhone is not jailbroken. I have tried a soft reset, I have tried reinstalling the app ...

Casual Listener

Hello guys.   I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS.   I have app. 10 playlists. My iPhone is not ...

Peter__

Community Legend

1245 Views

3 replies

0 likes

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  • 3 replies
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Why wont the ipad app show album titles within playlists?

A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album. The web player, desktop apps, and even the iphone app all show the album in this view, but just not the ipad app...

Newbie

A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album.  The web player, desktop apps, and even the iphone app a...

Peter__

Community Legend

1664 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Premium only shuffles

I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my collection. I've deleted and reinstalled, logged in and...

Casual Listener

I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my coll...

Joe

Community Legend

661 Views

2 replies

0 likes

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Shuffle Mode Cannot Turn Off with Premium Account

Hi! I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice for paying users?? Thx!! Spoiler (Highlight to read)

Newbie

Hi!  I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... 😞 I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice...

Joe

Community Legend

1868 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify app is frozen on iPhone. Keeps saying 'waiting'

HiI have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or else I want my money back for these wasted days! Spoti...

Newbie

Hi I have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or...

Peter__

Community Legend

1908 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

New Iphone User

So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playlist and choose the exact song i wanted to play. So i...

Visitor

So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playli...

Peter__

Community Legend

418 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! iPhone 5 massive battery drain

I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot

Regular

I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot

climbing-Ed

Casual Listener

2195 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Error code 408

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

Newbie

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

Peter__

Community Legend

3766 Views

5 replies

0 likes

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  • 5 replies
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Lost my playlists

Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"

Newbie

Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"

Josh

Community Legend

453 Views

1 replies

0 likes

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  • 1 replies
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Full Volume on iOS7 on iPhone 4S Problem when playing selected songs

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing. It seems to always happen when some songs are played from my pl...

Newbie

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing.   I...

Peter__

Community Legend

772 Views

1 replies

0 likes

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  • 1 replies
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48 hour free trial

I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?

Newbie

I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?

Peter__

Community Legend

618 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Error:408

Helllo!!I tried connecting with FB but it gets a message error:408Before i was able to connect and listened to music but now i cantHelp pls!!!

Newbie

Helllo!! I tried connecting with FB but it gets a message error:408 Before i was able to connect and listened to music but now i cant Help pls!!!

Peter__

Community Legend

4532 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Resetting My offline devices

Can you please help me resetting My offline devices, A's The kids have been playing around ,,,

Newbie

Can you please help me resetting My offline devices, A's The kids have been playing around ,,,

Joe

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Re: Shuffle Won't Turn Off

I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !

Newbie

I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !

Joe

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify connect on IOS

Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?

Roadie

Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?

Peter__

Community Legend

1052 Views

3 replies

0 likes

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  • 3 replies
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Playlist folder > all tracks - ordering is bizarre, any way to sort?

Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows desktop and iphone. I have multiple playlists (each of an album) within playlis...

Casual Listener

Hi   Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly?   I have Spotify premium on Windows deskto...

meahtenoha

Spotify

1190 Views

3 replies

0 likes

  • 1190 Views
  • 3 replies
  • 0 likes