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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30818 Views

40 replies

9 likes

  • 30818 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123852 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist folder > all tracks - ordering is bizarre, any way to sort?

Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows desktop and iphone. I have multiple playlists (each of an album) within playlis...

Casual Listener

Hi   Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly?   I have Spotify premium on Windows deskto...

meahtenoha

Spotify

1135 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify crashing on iPhone iOS 7.0.4

Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally can't access ANY other page than this - whether I'm connected to home wireles...

Casual Listener

Hi all   For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'.   So I literally ca...

bturner73

Casual Listener

2839 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Simple Features?

First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that just tried out Beats Music and found their app to ...

Newbie

First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that...

JonCr

Music Fan

718 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Doesnt work

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

Casual Listener

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

Adam

Roadie

712 Views

1 replies

0 likes

Fix
  • 712 Views
  • 1 replies
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Solved!! Reset Phone

I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spotify app again, I didn't have Premium although I was ...

Casual Listener

I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spoti...

Joe

Community Legend

1131 Views

3 replies

0 likes

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  • 3 replies
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Solved!! I Pod nano 6 Generation

How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files

Casual Listener

How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files

Snakex

Casual Listener

1026 Views

2 replies

0 likes

  • 1026 Views
  • 2 replies
  • 0 likes

Solved!! Connection error [error 113] on iphone IOS 7

I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!

Casual Listener

I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work.   Please help!

tomguis

Casual Listener

1524 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How do I delete radio stations?

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.

Visitor

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that. 

menginmt

Newbie

1218 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

Casual Listener

Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...

Peter__

Community Legend

670 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

Newbie

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...

Joe

Community Legend

1675 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

Newbie

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...

Joe

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

Regular

Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...

Joe

Community Legend

5212 Views

10 replies

1 likes

  • 5212 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

Newbie

Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...

Peter__

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

Newbie

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...

DEfUsTiONteLe

Regular

3088 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

Regular

Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...

Peter__

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

Newbie

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...

Goodman

Spotify Legend

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

Regular

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...

EvilRob

Regular

6988 Views

12 replies

0 likes

  • 6988 Views
  • 12 replies
  • 0 likes

iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

Newbie

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...

Joe

Community Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Can't play tracks

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

Casual Listener

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

user-removed

Not applicable

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Spotify App for iOS4 in UK

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...

Casual Listener

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...

EricaP

Casual Listener

2130 Views

4 replies

0 likes

  • 2130 Views
  • 4 replies
  • 0 likes