Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43811 Views

44 replies

10 likes

  • 43811 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
  • 109408 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
  • 1663 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

  • 127967 Views
  • 19 replies
  • 38 likes

Re: Slow and sometimes not playing on Mac/iPad/iPhone every evening

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have the problem on both iPad Air and iPad Mini w/Retin...

Roadie

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have...

Spaceboy88

Roadie

637 Views

4 replies

0 likes

  • 637 Views
  • 4 replies
  • 0 likes

Sync a playlist

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have tried to sync it big it stops when 25 titles are dow...

Newbie

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have t...

Spaceboy88

Roadie

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Solved!! Why is normal music quality recommended in the app?

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Extreme" options?

Casual Listener

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Ext...

Flips

Casual Listener

1549 Views

2 replies

0 likes

  • 1549 Views
  • 2 replies
  • 0 likes

Play button for Artist in iPad

Hi, I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is this button in iPad? I'm really missing it Thank you for your help!...

Regular

Hi,   I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is t...

liamun

Regular

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

iPod Shuffle Problem

Hey there!I've seen that it's not possible to use Spotify with the iPod shuffle.But why is it available then?Isn't that some kind of false advertising? Like, you can plug it in, and you can let Spotify sync everything you've got on your PC, but you c...

Newbie

Hey there! I've seen that it's not possible to use Spotify with the iPod shuffle. But why is it available then? Isn't that some kind of false advertising? Like, you can plug it in, and you can let...

RX9

Newbie

2878 Views

6 replies

0 likes

  • 2878 Views
  • 6 replies
  • 0 likes

Solved!! Spotify connect wont appear on IPhone 5/Ipad 2

I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?

Regular

I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?

Peter__

Community Legend

1959 Views

5 replies

1 likes

  • 1959 Views
  • 5 replies
  • 1 likes

Can't synch to iphone 5S

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Newbie

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Christoffer

Community Legend

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect messing up Airplay connection?

Hi all, So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles. However I just bought a Spotify Connect compatible speaker. This means I can use...

Regular

Hi all,   So, I have been using Spotify over Airplay for a long time, both from the desktop and iOS versions, through speakers connected to my router without any troubles.   However...

nioshy

Regular

4292 Views

10 replies

0 likes

  • 4292 Views
  • 10 replies
  • 0 likes

Solved!! No music playback, discover not working, profile not loading

iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore -App loads -Discover does not load, get message "Discover can't be loaded at this moment. Please tray ag...

Casual Listener

iPhone 4s iOS 7.0.4 (11B554a) Available memory: 134MB Jailbroken: no Playlists: 15-30 Spotify ver: 0.9.3.212 Country: U.K. Username: controlstore   -App loads -Discover does ...

controlstore

Casual Listener

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing

Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?

Casual Listener

Spotify keeps crashing on startup on my macbook pro (OSX 10.9.1). I've tried all the solutions mentioned, but nothing really works. Has anyone an idea?

inkyourskin

Casual Listener

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing on my iPhone 5S

Hello guys. I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS. I have app. 10 playlists. My iPhone is not jailbroken. I have tried a soft reset, I have tried reinstalling the app ...

Casual Listener

Hello guys.   I press the Spotify app, see the three dots ... and then it shuts down. I am using the latest version of Spotify and iOS.   I have app. 10 playlists. My iPhone is not ...

Peter__

Community Legend

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

Why wont the ipad app show album titles within playlists?

A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album. The web player, desktop apps, and even the iphone app all show the album in this view, but just not the ipad app...

Newbie

A very strange shortcoming to the ipad app is that when you're browsing a playlist, it lists the song title and artist but not the album.  The web player, desktop apps, and even the iphone app a...

Peter__

Community Legend

1661 Views

2 replies

1 likes

  • 1661 Views
  • 2 replies
  • 1 likes

Premium only shuffles

I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my collection. I've deleted and reinstalled, logged in and...

Casual Listener

I've had premium on my iPhone sense august and now it will only shuffle. I'll get the message telling me about the new feature when I pick a song and then it starts playing a random song from my coll...

Joe

Community Legend

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Shuffle Mode Cannot Turn Off with Premium Account

Hi! I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice for paying users?? Thx!! Spoiler (Highlight to read)

Newbie

Hi!  I am Spotify Premium User, and I cannot turn off the shuffle mode on my I - pad... 😞 I know the shuffle mode is now a must for free accounts on mobile devices, shouldn't it be a choice...

Joe

Community Legend

1858 Views

3 replies

0 likes

  • 1858 Views
  • 3 replies
  • 0 likes

Spotify app is frozen on iPhone. Keeps saying 'waiting'

HiI have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or else I want my money back for these wasted days! Spoti...

Newbie

Hi I have had the premium app for almost a year now. Tried to upload latest version using app store but it's been frozen for over 6 days now. It keeps saying 'waiting' but nothing happens. Help or...

Peter__

Community Legend

1895 Views

2 replies

1 likes

  • 1895 Views
  • 2 replies
  • 1 likes

New Iphone User

So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playlist and choose the exact song i wanted to play. So i...

Visitor

So today i just bought spotify premium which of course means that im under the 30 day free trial. When i went and purchased premium i was under the understanding that i would be able to make a playli...

Peter__

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5 massive battery drain

I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot

Regular

I'm have Spotify running and I can watch the battery drain... Maybe 1% per 3 mins... And phone is hot

climbing-Ed

Casual Listener

2158 Views

14 replies

0 likes

  • 2158 Views
  • 14 replies
  • 0 likes

Solved!! Error code 408

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

Newbie

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

Peter__

Community Legend

3734 Views

5 replies

0 likes

  • 3734 Views
  • 5 replies
  • 0 likes

Lost my playlists

Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"

Newbie

Recently gone on to my spotiffy account to find out that I've lost all of my playlists on account "wchambers1403"

Josh

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Full Volume on iOS7 on iPhone 4S Problem when playing selected songs

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing. It seems to always happen when some songs are played from my pl...

Newbie

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing.   I...

Peter__

Community Legend

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes