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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43891 Views

44 replies

10 likes

  • 43891 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109426 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302016 Views

62 replies

16 likes

  • 302016 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify uses too much 3G traffic for premium subscription

Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify had downloaded the biggest amount of traffic comparing to all other appl...

Casual Listener

Hi there,   I have the premium subscription and I've downloaded several playlists on my iPhone.   I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify...

maximtuliuk

Casual Listener

774 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

0.9.3.212 Breaks Siri

I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4. Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause Siri to start listening for a split second and then stop (as in...

Visitor

I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4.   Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause S...

529 Views

0 replies

0 likes

  • 529 Views
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Music Has Disapeared

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disapeared from Spotify. I tried looking for the customer...

Newbie

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disape...

Taylor

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
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Request for comp/reimbursement for overage fees stemming from ios bug

I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m-p/667878#M2838I'm not doing this in an accusatory manne...

Music Fan

I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m...

Peter__

Community Legend

740 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Radio based on Artist very inaccurate

Hello, my radio experience is very random. This tends to happen every few songs in between. https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png Not sure how backstreet boys is related to Akon.

Newbie

Hello, my radio experience is very random. This tends to happen every few songs in between.   https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png &nbsp...

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes

Solved!! My name showing up before artists?

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the artists name and the album. For example: Jane Doe - ...

Casual Listener

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the a...

madlyhadley

Casual Listener

785 Views

2 replies

0 likes

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  • 2 replies
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Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

Music Fan

I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...

Peter__

Community Legend

1593 Views

1 replies

0 likes

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  • 1 replies
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Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Casual Listener

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Joe

Community Legend

815 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

Community Legend

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...

Joe

Community Legend

1330 Views

1 replies

0 likes

alternative albums
alternative releases
  • 1330 Views
  • 1 replies
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play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Casual Listener

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Joe

Community Legend

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
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Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

Newbie

I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...

Joe

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

Casual Listener

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...

elie1988

Casual Listener

551 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

Casual Listener

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...

Joe

Community Legend

756 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

Newbie

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T

karllark

Regular

5234 Views

2 replies

2 likes

  • 5234 Views
  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

Newbie

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...

Adam

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

Casual Listener

spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...

Joe

Community Legend

1721 Views

7 replies

0 likes

  • 1721 Views
  • 7 replies
  • 0 likes

Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

Joe

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Premium account problem

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Casual Listener

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

radio statio

New to Spotify - how do u remove a radio station from iPhone?

Newbie

New to Spotify - how do u remove a radio station from iPhone?

Spaceboy88

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes