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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30829 Views

40 replies

9 likes

  • 30829 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95562 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293941 Views

60 replies

15 likes

  • 293941 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Radio based on Artist very inaccurate

Hello, my radio experience is very random. This tends to happen every few songs in between. https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png Not sure how backstreet boys is related to Akon.

Newbie

Hello, my radio experience is very random. This tends to happen every few songs in between.   https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png &nbsp...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Solved!! My name showing up before artists?

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the artists name and the album. For example: Jane Doe - ...

Casual Listener

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the a...

madlyhadley

Casual Listener

753 Views

2 replies

0 likes

  • 753 Views
  • 2 replies
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Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

Music Fan

I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...

Peter__

Community Legend

1557 Views

1 replies

0 likes

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  • 1 replies
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Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Casual Listener

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Joe

Community Legend

762 Views

5 replies

0 likes

  • 762 Views
  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

Community Legend

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...

Joe

Community Legend

1253 Views

1 replies

0 likes

alternative albums
alternative releases
  • 1253 Views
  • 1 replies
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play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Casual Listener

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Joe

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

Newbie

I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

Casual Listener

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...

elie1988

Casual Listener

509 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

Casual Listener

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...

Joe

Community Legend

708 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

Newbie

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T

karllark

Regular

5165 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

Newbie

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...

Adam

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

Casual Listener

spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...

Joe

Community Legend

1650 Views

7 replies

0 likes

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  • 7 replies
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Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

Joe

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Premium account problem

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Casual Listener

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Joe

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

radio statio

New to Spotify - how do u remove a radio station from iPhone?

Newbie

New to Spotify - how do u remove a radio station from iPhone?

Spaceboy88

Roadie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Re: Slow and sometimes not playing on Mac/iPad/iPhone every evening

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have the problem on both iPad Air and iPad Mini w/Retin...

Roadie

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have...

Spaceboy88

Roadie

574 Views

4 replies

0 likes

  • 574 Views
  • 4 replies
  • 0 likes

Sync a playlist

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have tried to sync it big it stops when 25 titles are dow...

Newbie

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have t...

Spaceboy88

Roadie

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Solved!! Why is normal music quality recommended in the app?

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Extreme" options?

Casual Listener

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Ext...

Flips

Casual Listener

1503 Views

2 replies

0 likes

  • 1503 Views
  • 2 replies
  • 0 likes

Play button for Artist in iPad

Hi, I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is this button in iPad? I'm really missing it Thank you for your help!...

Regular

Hi,   I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is t...

liamun

Regular

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

iPod Shuffle Problem

Hey there!I've seen that it's not possible to use Spotify with the iPod shuffle.But why is it available then?Isn't that some kind of false advertising? Like, you can plug it in, and you can let Spotify sync everything you've got on your PC, but you c...

Newbie

Hey there! I've seen that it's not possible to use Spotify with the iPod shuffle. But why is it available then? Isn't that some kind of false advertising? Like, you can plug it in, and you can let...

RX9

Newbie

2776 Views

6 replies

0 likes

  • 2776 Views
  • 6 replies
  • 0 likes