Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37294 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102897 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431573 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299237 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.
On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.
Community Legend
1505 Views
7 replies
0 likes
To Whom It May Concern - As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month. My recent bill has me at upwards of 17gb from 12/23/13-1/22/14. The Spotify application has been draining a ridiculous amount of data, and I've r...
To Whom It May Concern - As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month. My recent bill has me at upwards of 17gb from 12/23/13-1/22/14. T...
Community Legend
712 Views
1 replies
0 likes
Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared.I have a premium account and haven't missed any payments. Am traveling for 5months and do...
Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared. I have a premium account and haven't...
Community Legend
740 Views
1 replies
0 likes
Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for some reason, even after the devices have been reset b...
Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for so...
Regular
2844 Views
3 replies
0 likes
I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I prefer the 4th generation for numerous reasons; ho...
I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I...
Community Legend
1043 Views
1 replies
0 likes
I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Please help
I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Ple...
Community Legend
435 Views
1 replies
0 likes
Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the Airplay Symbol. I do not get it what i have to do... Just "reinst...
Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the A...
Casual Listener
1164 Views
3 replies
0 likes
Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify always open. I've updatet spotify, i have reinstalleted...
Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify alwa...
Community Legend
632 Views
3 replies
0 likes
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Community Legend
478 Views
1 replies
0 likes
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. Sometimes it jumps straight to the tune I am adding to come up next, as I ...
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. S...
Community Legend
426 Views
1 replies
0 likes
DescriptionWhen I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, using numbered steps1. First I did this2. Then I did that3...
Description When I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, u...
Newbie
2257 Views
7 replies
0 likes
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I don't have spotify premium.
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I ...
Casual Listener
663 Views
4 replies
0 likes
How do I sort my music in my playlist on my mobile device?
How do I sort my music in my playlist on my mobile device?
Community Legend
513 Views
1 replies
0 likes
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show up as a device so that I can get songs from my local fil...
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show...
Community Legend
667 Views
1 replies
0 likes
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue/now playing feature. But many users still don't have it. What ...
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue...
Community Legend
414 Views
1 replies
0 likes
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbowl weekend Greets Alex
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbo...
Casual Listener
869 Views
3 replies
0 likes
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has completely finished the current one! Very annoying. This has...
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has c...
Casual Listener
1032 Views
3 replies
0 likes
Hello Spotify!One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen awake and everything. Is this apple restriction or hav...
Hello Spotify! One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen...
Community Legend
395 Views
1 replies
0 likes
Either Shuffle Play is broken, or it was falsely advertised.Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a radio station based on artist.Do you mind explaining t...
Either Shuffle Play is broken, or it was falsely advertised. Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a...
Community Legend
1327 Views
5 replies
0 likes
