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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

224334 Views

53 replies

13 likes

  • 224334 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150534 Views

506 replies

108 likes

  • 150534 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105916 Views

19 replies

38 likes

  • 105916 Views
  • 19 replies
  • 38 likes

Solved!! iPhone streaming to Apple TV

Hi there, Is there a possibility to stream the music from iPhone Spotify to Apple TV? If yes, how? Additional software (apps)? Thank you for helping me.

Newbie

Hi there,   Is there a possibility to stream the music from iPhone Spotify to Apple TV? If yes, how? Additional software (apps)?   Thank you for helping me.

wally828

Casual Listener

58139 Views

12 replies

0 likes

  • 58139 Views
  • 12 replies
  • 0 likes

Unavailable Tracks in iPhone not local files

I have spotify premium account, and I recently noticed that some tracks on my playlist are unavailable on my iPhone, but I can play them on my Mac, the songs I can't play are not local files, because when I hit play on my iPhone on a local file it sa...

Music Fan

I have spotify premium account, and I recently noticed that some tracks on my playlist are unavailable on my iPhone, but I can play them on my Mac, the songs I can't play are not local files, because...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Solved!! Finding users: iPad problem.

We play Spotify songs at work with their own account, but I can't find my own playlists. As I type the usual (spotify:user:USERNAME) it won't find anything (songs are played from an iPad mini). I noticed I have the same problem on my own iPad (first ...

Casual Listener

We play Spotify songs at work with their own account, but I can't find my own playlists. As I type the usual (spotify:user:USERNAME) it won't find anything (songs are played from an iPad mini). &nb...

cesarthomas

Casual Listener

2721 Views

2 replies

0 likes

  • 2721 Views
  • 2 replies
  • 0 likes

Solved!! Only shuffle on local files

Today I synced my local files with my iPhone, but I can now only play my own music on shuffle? Also I get those recommendations while playing my local files. Is this normal, because it seams quite ridiculous that I can't select a specific song that I...

Casual Listener

Today I synced my local files with my iPhone, but I can now only play my own music on shuffle? Also I get those recommendations while playing my local files. Is this normal, because it seams quite ri...

Jari_b

Casual Listener

2085 Views

5 replies

0 likes

  • 2085 Views
  • 5 replies
  • 0 likes

DJ Mixer for Spotify

Did anybody get this installed before it got pulled from the App Store? http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Music Fan

Did anybody get this installed before it got pulled from the App Store?   http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Milsiemills

Newbie

10724 Views

1 replies

2 likes

  • 10724 Views
  • 1 replies
  • 2 likes

iOS app automatically skips forward to next song

Hello,My spotify app is skipping forward to the next song automatically about 2 minutes into a song... Sometimes sooner. The track progress bar goes black and dim and the next song cues up and will play after ~5 seconds. I just noticed that it won't ...

Regular

Hello, My spotify app is skipping forward to the next song automatically about 2 minutes into a song... Sometimes sooner. The track progress bar goes black and dim and the next song cues up and will...

Peter__

Community Legend

10485 Views

19 replies

6 likes

iOS
skip
  • 10485 Views
  • 19 replies
  • 6 likes

Solved!! Logged in on another person's computer, and now MY profile is suddenly his?

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, im logged into ''his'' account, with my playlists. ...

Casual Listener

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, ...

Matlie

Casual Listener

1288 Views

2 replies

0 likes

  • 1288 Views
  • 2 replies
  • 0 likes

Offline playlist partial song download

Hi, I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out of 96, another one 50 out of 100... I've tried different playlist...

Casual Listener

Hi,   I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out o...

Peter__

Community Legend

1754 Views

2 replies

0 likes

  • 1754 Views
  • 2 replies
  • 0 likes

Red Exclamation Mark

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many people looking for a one stop destination for music.Ho...

Casual Listener

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many peo...

Joe

Community Legend

1874 Views

2 replies

0 likes

  • 1874 Views
  • 2 replies
  • 0 likes

Solved!! Discover on mobile is spamming me (sponsored?) recommendations

iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entity, I don't listen to the same style of music (pop) at all. It'...

Casual Listener

iPhone 5S, latest iOS and spotify app. UK user.   Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entit...

Peter__

Community Legend

1228 Views

6 replies

0 likes

  • 1228 Views
  • 6 replies
  • 0 likes

Orange Exclamation Mark? What does it mean?

I am having a hard time with the mobile client syncing. Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark... can somebody tell me what it means? Screenshot attached...

Regular

I am having a hard time with the mobile client syncing.   Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark.....

Peter__

Community Legend

21527 Views

17 replies

0 likes

  • 21527 Views
  • 17 replies
  • 0 likes

Solved!! Spotify doesn't appear after I already downloaded it (iPad mini)

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, nothing happens. The Spotify app doesn't appear on the...

Newbie

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, not...

Peter__

Community Legend

2658 Views

1 replies

0 likes

  • 2658 Views
  • 1 replies
  • 0 likes

Solved!! Spotify needs an iOS 7 facelift!

Spotify couldn't look more out of place in Apple's new iOS7 interface. Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post below): Rdio's stunning blurred background, icons, menus, and typo...

Casual Listener

Spotify couldn't look more out of place in Apple's new iOS7 interface.   Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post belo...

Tricon

Newbie

20225 Views

40 replies

27 likes

awful
bug
iOS7
  • 20225 Views
  • 40 replies
  • 27 likes

Solved!! Spotify app crashes on start (IOS 6.1.3) after password change

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan

Casual Listener

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem?   /Dan

Joe

Community Legend

1228 Views

3 replies

0 likes

  • 1228 Views
  • 3 replies
  • 0 likes

Pausing when lowering volume?

Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to the 'Exploring' menu. Who can help?

Casual Listener

Hi,   I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).   But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to&n...

JanineWilly

Casual Listener

1135 Views

6 replies

0 likes

  • 1135 Views
  • 6 replies
  • 0 likes

Cancel Ipod Sync

Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I cannot find a way to cancel the sync. Hard reset of my Ipod C...

Newbie

Hello,   I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I...

508 Views

0 replies

0 likes

ipod
  • 508 Views
  • 0 replies
  • 0 likes

Organize Playlists Alphabetically and sending playlists

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Casual Listener

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Peter__

Community Legend

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes

Cannot Select Songs

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. Also, whenever i press shuffle play it works but it ...

Newbie

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. A...

meahtenoha

Spotify

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes