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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43956 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109463 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302025 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127988 Views

19 replies

38 likes

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Follow/Similar Artist Gone?

I've been unable to find the follow artist and similar artist buttons. Am I completely blind or was it removed? It was a feature that got a lot of use by me so I would like to be able to use it again!

Casual Listener

I've been unable to find the follow artist and similar artist buttons. Am I completely blind or was it removed? It was a feature that got a lot of use by me so I would like to be able to use it again!

PKHarmon

Newbie

3426 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

iPhone 4s - Synced Local Files will NOT play in Offline Mode

iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tracks with the playlist have the little green arrow showing it ha...

Casual Listener

iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tra...

Peter__

Community Legend

924 Views

3 replies

0 likes

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Solved!! Starred playlist is corrupt

Hi, I think my starred playlist is corrupt. Adding new songs results in them not showing up accross devices or even on the same device after the app has been closed and reopened. Also if I go offline, even though the playlist is downladed, I cannot s...

Regular

Hi,   I think my starred playlist is corrupt.  Adding new songs results in them not showing up accross devices or even on the same device after the app has been closed and reopened. &nb...

Peter__

Community Legend

3878 Views

12 replies

0 likes

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Spotify Radio stops working after 15 minutes

I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstall process several times when the last update happen...

Visitor

I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstal...

user-removed

Not applicable

949 Views

2 replies

0 likes

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  • 0 likes

Can't download off-line playlists

Hi everybody I can't download my playlists to listen to it off-line afterwards. I use Spotify Premium for a month now, and everything was great till then. It doesn't even start to synchronize, even though i'm on Wi-fi. Can anybody help me please ? Th...

Casual Listener

Hi everybody   I can't download my playlists to listen to it off-line afterwards.  I use Spotify Premium for a month now, and everything was great till then.  It doesn't even s...

Richard

Community Legend

763 Views

4 replies

0 likes

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Solved!! Profile on iPad

Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad however I cannot find my profile anywhere. Am I really just...

Casual Listener

Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad howeve...

Peter__

Community Legend

3042 Views

4 replies

0 likes

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Can't select tracks

Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn't worked. Can someone help pls?

Casual Listener

Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn...

Joe

Community Legend

1800 Views

5 replies

0 likes

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Synchronizations issues

Hi, My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!

Regular

Hi,   My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!

ingeh79

Regular

1967 Views

14 replies

1 likes

  • 1967 Views
  • 14 replies
  • 1 likes

spotify premium but unable to stream on my iphone

Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety. Searching around support forums, people have similar issues but involving local ...

Casual Listener

  Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety.   ...

neotika

Casual Listener

735 Views

2 replies

0 likes

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Please stop lying to Taiwan users about free mobile streaming

Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and visual banners and pages....I feel extremely annoyed...

Newbie

Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and v...

Peter__

Community Legend

726 Views

1 replies

0 likes

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  • 1 replies
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IOS7, iPhone 4, sharing to Spotify users show empty user list

On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.

Regular

On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.

Peter__

Community Legend

1527 Views

7 replies

0 likes

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iOS DATA LEAKAGE - PLEASE RESPOND

To Whom It May Concern - As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month. My recent bill has me at upwards of 17gb from 12/23/13-1/22/14. The Spotify application has been draining a ridiculous amount of data, and I've r...

Newbie

To Whom It May Concern -    As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month.  My recent bill has me at upwards of 17gb from 12/23/13-1/22/14.  T...

Peter__

Community Legend

722 Views

1 replies

0 likes

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Hi. Have lost my playlists. We're all synced to offline mode on iPhone 5? Please help!

Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared.I have a premium account and haven't missed any payments. Am traveling for 5months and do...

Visitor

Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared. I have a premium account and haven't...

Joe

Community Legend

752 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium but can't download

Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for some reason, even after the devices have been reset b...

Regular

Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for so...

fhgaminguk

Regular

2859 Views

3 replies

0 likes

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Solved!! Spotify on iOS 6 .. How much longer will it last?

I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I prefer the 4th generation for numerous reasons; ho...

Newbie

I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I...

Joe

Community Legend

1048 Views

1 replies

0 likes

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Re: Spotify won't play

I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Please help

Newbie

I have a new iPod Touch and I recently got Spotify.    None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear.    Ple...

Joe

Community Legend

442 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Problem with Connect/Airplay

Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the Airplay Symbol. I do not get it what i have to do... Just "reinst...

Casual Listener

Hi,   i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the A...

mueller13

Casual Listener

1181 Views

3 replies

0 likes

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Offline playlist doesnt synchronise

Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify always open. I've updatet spotify, i have reinstalleted...

Casual Listener

Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify alwa...

Joe

Community Legend

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes