Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225501 Views

53 replies

13 likes

  • 225501 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150669 Views

506 replies

108 likes

  • 150669 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106029 Views

19 replies

38 likes

  • 106029 Views
  • 19 replies
  • 38 likes

Related Artists gone from both iPad and iPhone app

I really miss it, it was an important feature. I hope it is a bug, and not design...

Gig Goer

I really miss it, it was an important feature. I hope it is a bug, and not design...

Peter__

Community Legend

867 Views

1 replies

1 likes

  • 867 Views
  • 1 replies
  • 1 likes

Inability to resume playlist playback using bluetooth (needs explanation)

So this is my schedule: I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket. After a work day, where I also use my phone, when I want to drive home, Spotify only rarely resumes it's playback. I can't figure out a pat...

Roadie

So this is my schedule:   I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket.   After a work day, where I also use my phone, when I want to drive home...

MikeResar

Casual Listener

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Cannot search in offline mode anymore

I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was really useful. Is it a bug, or a bad design decision?

Gig Goer

I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was real...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Never had play queue in the app.

I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I understand that it takes some time to roll out new fea...

Gig Goer

I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I und...

SPQR3

Gig Goer

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Solved!! Sync to iPod Classic

Good day all, I have an iPod Classic. My Spotify account is Premium. I recently tried to sync my playlists (which are available offline) to my iPod. After the erase of all my old music from my iPod, I used the option to select which playlists to sync...

Casual Listener

Good day all,   I have an iPod Classic. My Spotify account is Premium.   I recently tried to sync my playlists (which are available offline) to my iPod.   After the eras...

Rish

Casual Listener

8649 Views

2 replies

0 likes

  • 8649 Views
  • 2 replies
  • 0 likes

iPhone app biography tab missing

Where is the biography and the similar artists tab in the iPhone app?

Newbie

Where is the biography and the similar artists tab in the iPhone app?

robzim737

Community Legend

868 Views

4 replies

0 likes

  • 868 Views
  • 4 replies
  • 0 likes

Reorganize Play queue

How do i re-organize the play queue. I have found the play queue on my android phone but cant find it on iPhone.How do you move tracks in the play queue? I guessed long press would take you into track moving mode, but no.Thanks.

Spotify Legend

How do i re-organize the play queue. I have found the play queue on my android phone but cant find it on iPhone. How do you move tracks in the play queue? I guessed long press would take you into ...

Peter__

Community Legend

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Spotify won't open on iPhone 5

I click the app it says something about not being able in browser mode and just turns off. Please help. I have reset my phone too

Newbie

I click the app it says something about not being able in browser mode and just turns off. Please help. I have reset my phone too

Joe

Community Legend

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

App crashes every single time I try to access inbox

A friend of mine sent me six song suggestions today. The notification "dot" tells me I have 6 notifications waiting, but every single time I try to access Spotify the app crashes. I am using Spotofy on a brand new iPad Air. Tried turning the iPad on ...

Regular

A friend of mine sent me six song suggestions today. The notification "dot" tells me I have 6 notifications waiting, but every single time I try to access Spotify the app crashes. I am using Spotofy ...

youngdoe

Regular

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

How do I delete the synced offline files from my iPhone?

i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...

Casual Listener

i have 3 playlists each one including about 100 songs for offline listening on my iphone.   i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...

Peter__

Community Legend

2493 Views

3 replies

0 likes

  • 2493 Views
  • 3 replies
  • 0 likes

Siri / Voice Control for Spotify

Hi I think I can develop an app which allows Siri to control Spotify (I know there are 1-2 other ways of doing this but not perfect I think). Would you find this useful? What commands do you think would be most useful? Thanks

Newbie

Hi   I think I can develop an app which allows Siri to control Spotify (I know there are 1-2 other ways of doing this but not perfect I think).   Would you find this useful?  W...

997 Views

0 replies

5 likes

  • 997 Views
  • 0 replies
  • 5 likes

iPad Air: Can't share a track with another Spotify user

iPad Air When I try to share a track, it lets me search for a user but then says "no results." I can find that user when I search in the main search window. And I have shared music FROM that user in my inbox, but can't see how to add them to my frien...

Casual Listener

iPad Air   When I try to share a track, it lets me search for a user but then says "no results." I can find that user when I search in the main search window. And I have shared music FROM ...

that_owl

Casual Listener

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes

Spotify Radio Not Working

Hi, i am having a problem with my radio not working on the desktop and the iphone app!! i have premium and everthing else works.. what should i do?

Regular

Hi, i am having a problem with my radio not working on the desktop and the iphone app!! i have premium and everthing else works.. what should i do?

Peter__

Community Legend

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
  • 0 likes

iPod synchronizing page is empty

Hi fellow Spotify users, I tried to sync my iPod Classic (80GB, late 2007) with Spotify but the synchronizing page appears empty. There's nothing I can do except ejecting the iPod (obviously useless). I added a screenshot so you can see what's going ...

Visitor

Hi fellow Spotify users,   I tried to sync my iPod Classic (80GB, late 2007) with Spotify but the synchronizing page appears empty. There's nothing I can do except ejecting the iPod (obvious...

Peter__

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Getting random radio stations and I am unable to listen to one of my stations

So two random radio stations have shown up from music I have never heard before. And I'm getting a "Sorry. This radio station cannot be started" in two of my stations (same band don't know that's happened) but the thing is the stations HAVE worked be...

Newbie

So two random radio stations have shown up from music I have never heard before. And I'm getting a "Sorry. This radio station cannot be started" in two of my stations (same band don't know that's hap...

Sagevuo

Newbie

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Same iPhone synced twice?

Hi! I had some problems with playing some songs on my iPhone 5S, although they would play on my computer, and I've tried several things, synced it over and over again, but it wouldn't work. So I reinstalled spotify completely on my iPhone and it said...

Newbie

Hi!   I had some problems with playing some songs on my iPhone 5S, although they would play on my computer, and I've tried several things, synced it over and over again, but it wouldn't work...

Peter__

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Spotify won't play a certain album on iPhone app.

I have iPhone 4 with iOS 7 and a premium account. The songs on the album appear to be playing but the track playing time doesn't appear at the bottom or if it does, it doesn't go forward. Even stranger, when I viewed Spotify from my locked screen mod...

Newbie

I have iPhone 4 with iOS 7 and a premium account. The songs on the album appear to be playing but the track playing time doesn't appear at the bottom or if it does, it doesn't go forward. Even strang...

Robinjornli

Casual Listener

2547 Views

10 replies

1 likes

  • 2547 Views
  • 10 replies
  • 1 likes

Solved!! Spotify Crashing on iPhone 4S after start

Hello,I am using spotify with Premium Account for a few months with different devices. Ipad 4 (iOS 7.03) and Windows PC do well. When trying to use it with my iPhone 4S this weekend (iOS 6) it recently crashed when syncing the Single playlist. Thinki...

Music Fan

Hello, I am using spotify with Premium Account for a few months with different devices. Ipad 4 (iOS 7.03) and Windows PC do well. When trying to use it with my iPhone 4S this weekend (iOS 6) it re...

Peter__

Community Legend

7478 Views

26 replies

3 likes

  • 7478 Views
  • 26 replies
  • 3 likes

Solved!! Compulsory shuffle on my iPhone spotify

My spotify on my iPhone has suddenly prevented my from choosing songs on my playlists. Instead it has a "shuffle play" on the top of it and I have a limited number of skips. I don't know what has happened and was wondering if anyone knew how to get i...

Casual Listener

My spotify on my iPhone has suddenly prevented my from choosing songs on my playlists. Instead it has a "shuffle play" on the top of it and I have a limited number of skips. I don't know what has hap...

swifty222

Casual Listener

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes