Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43965 Views

44 replies

10 likes

  • 43965 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109482 Views

116 replies

13 likes

Other
  • 109482 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302029 Views

62 replies

16 likes

  • 302029 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127993 Views

19 replies

38 likes

  • 127993 Views
  • 19 replies
  • 38 likes

How to avoid adding duplicate songs?

Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying that the song I am adding actually had been added into the playlistis before. Is there su...

Newbie

Hi,   Is there a way not to have duplicate songs in my playlists?    Another word ... while I am actually adding songs into my playlist,  I wanna see a message saying...

Josh

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Premium

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the computer it says I'm already premium and it should wor...

Newbie

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the com...

Peter__

Community Legend

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

iPhone 4 not recognizing Premium account

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive tried restarting the phone, deleting/reinstalling sp...

Newbie

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive t...

Peter__

Community Legend

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Solved!! New shuffle

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I love spotify never an issue tell now but if I wante...

Casual Listener

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I ...

Peter__

Community Legend

734 Views

2 replies

0 likes

  • 734 Views
  • 2 replies
  • 0 likes

Can't search for playlists with premium subscription

I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists that other people have put together. I would love to...

Regular

I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists t...

Lozzfromoz

Regular

1038 Views

6 replies

0 likes

  • 1038 Views
  • 6 replies
  • 0 likes

Music Pausing

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any idea what causes this to happen on the iPhone, and ...

Regular

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any ...

CurlyKopite

Regular

1651 Views

12 replies

0 likes

  • 1651 Views
  • 12 replies
  • 0 likes

Howto sync from a device to the computer, and not the other way around??

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer. Any advice? Thanks

Regular

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer.   Any advice? Thanks  

Joe

Community Legend

647 Views

4 replies

0 likes

  • 647 Views
  • 4 replies
  • 0 likes

Deleting music to free up space

Most of my Spotify playlists are a combination of imported music I had in iTunes and songs I've added since getting Spotify Premium. My iPhone storage is limited, though, so I'm looking to free up space. If all that music has already been imported in...

Newbie

Most of my Spotify playlists are a combination of imported music I had in iTunes and songs I've added since getting Spotify Premium.  My iPhone storage is limited, though, so I'm looking to free...

Peter__

Community Legend

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Unable to access/use my Browse, Discover, or Radio tabs

So I have been having this issue on and off now for the past week or so. I can listen to songs that are on my playlists and I can also search for specific artists, but I have no access to either my browse or discover tabs. When I select them on my ph...

Newbie

So I have been having this issue on and off now for the past week or so. I can listen to songs that are on my playlists and I can also search for specific artists, but I have no access to either my b...

Peter__

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Only able to acces artist playslist through app [instead of their discography]

Whenever I like an artist, I use the following option [as a sort of short cut]. Since some updates [in the desktop application] this following list has been oddly hidden under account>profile>following. But anyway it worked [sort of] on the iOS app. ...

Casual Listener

Whenever I like an artist, I use the following option [as a sort of short cut]. Since some updates [in the desktop application] this following list has been oddly hidden under account>profile&gt...

Peter__

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Solved!! Discover tab missing

I am still missing the discover tab in the ipad app.I have reinstalled spotify but still no discover tab.Do you have a solution for this issue?ThanksArno

Casual Listener

I am still missing the discover tab in the ipad app. I have reinstalled spotify but still no discover tab. Do you have a solution for this issue? Thanks Arno

Joe

Community Legend

2230 Views

10 replies

0 likes

  • 2230 Views
  • 10 replies
  • 0 likes

Control Spotify on an iOS device from a PC

Does anyone know of an app that will let you control Spotify on an iPhone or iPad from a PC? A lot of times I plug up my iPad to my stereo and would love to control it from my iPhone or PC. I've Googled around a bit but could only find results for co...

Music Fan

Does anyone know of an app that will let you control Spotify on an iPhone or iPad from a PC? A lot of times I plug up my iPad to my stereo and would love to control it from my iPhone or PC. I've Goog...

Josh

Community Legend

2517 Views

1 replies

1 likes

  • 2517 Views
  • 1 replies
  • 1 likes

Spotify pauses

my situation i play Spotify music via my apple tv to the stereo (NICE!!) Spotify randomly pauses while playing a song. Often has lost the connection to my apple tv, so i press play and reconnect to the apple tv. this is verry anoying and it happens m...

Regular

my situation i play Spotify music via my apple tv to the stereo (NICE!!) Spotify randomly pauses while playing a song. Often has lost the connection to my apple tv, so i press play and reconnec...

baespey

Music Fan

937 Views

4 replies

0 likes

  • 937 Views
  • 4 replies
  • 0 likes

Premium App Does Not Open at Last Song Played

Every time I open my Spotify Premium App for iOS 7 it does not open at the last place I was using it. For example, if I play a song that's number 300 in my offline playlist then stop listening, when I go back to the app, it will refresh itself and go...

Casual Listener

Every time I open my Spotify Premium App for iOS 7 it does not open at the last place I was using it. For example, if I play a song that's number 300 in my offline playlist then stop listening, when ...

Peter__

Community Legend

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

Spotify Connect Issues

Hi, how do you disable Spotify Connect? As of today, when I play music on my iPad, it automatically starts logging the activity on my phone, therefore using up data. There doesn't seem to be any option to stop this from happening, even when the app o...

Casual Listener

Hi, how do you disable Spotify Connect?   As of today, when I play music on my iPad, it automatically starts logging the activity on my phone, therefore using up data. There doesn't seem to ...

wiggedy123

Casual Listener

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes

iOS very slow startup and searching

For the last 3-4 weeks Spotify on my iPhone 4 become very slow and unresponsive: Opening the iOS app takes around one minute - a minimum of 30 seconds and up to 90 seconds! This is for the flashing three dots to disappear and allow me to use the app....

Newbie

For the last 3-4 weeks Spotify on my iPhone 4 become very slow and unresponsive:   Opening the iOS app takes around one minute - a minimum of 30 seconds and up to 90 seconds! This is for t...

ROnald1967

Casual Listener

8184 Views

14 replies

7 likes

  • 8184 Views
  • 14 replies
  • 7 likes

My Iphone isn't recognized under devices

My iphone isn't recognized under the devices tab. Im on the same wifi for both my computer and phone and it still wont connect. I also can't play local files on my phone. They work fine on the computer but show up gray in my phone. Id really like thi...

Newbie

My iphone isn't recognized under the devices tab. Im on the same wifi for both my computer and phone and it still wont connect. I also can't play local files on my phone. They work fine on the comput...

Joe

Community Legend

1604 Views

1 replies

0 likes

  • 1604 Views
  • 1 replies
  • 0 likes

iPhone 5 not logging in

Hi,I downloaded the app (free one) on my iphone5 and tried to log in using my email (specifically don't want to use FB). I got the message "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled your password?".I tried a few mor...

Newbie

Hi, I downloaded the app (free one) on my iphone5 and tried to log in using my email (specifically don't want to use FB). I got the message "Login Failed. Could not login to Spotify. Maybe you've ch...

Joe

Community Legend

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Unable to sync desktop playlists onto ipod touch after mobile app re-download

tl;dr: Unable to sync anything to my ipod touch 4th gen. Yesterday my spotify mobile app broke; it kept crashing whenever I opened it. I deleted and re-downloaded it, but since then I haven't been able to sync any music from my desktop to it, includi...

Regular

tl;dr: Unable to sync anything to my ipod touch 4th gen.   Yesterday my spotify mobile app broke; it kept crashing whenever I opened it. I deleted and re-downloaded it, but since then I have...

flippinandflopp

Regular

1896 Views

8 replies

0 likes

Desktop
ipod
Playlists
  • 1896 Views
  • 8 replies
  • 0 likes

Iphone and iPad not showing up as devices

For some reason I cannot seem to get my iphone or ipad running ios 7 to show up under devices in Spotify, either via USB or WiFi. It seems to sync occasionally and at random, which I don't understand. I'm on the same wifi network and have reinstalled...

Regular

For some reason I cannot seem to get my iphone or ipad running ios 7 to show up under devices in Spotify, either via USB or WiFi. It seems to sync occasionally and at random, which I don't understand...

Joe

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes