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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30901 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95599 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293963 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123873 Views

19 replies

38 likes

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Spotify Radio stops working after 15 minutes

I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstall process several times when the last update happen...

Visitor

I have the older version of Spotify for my 3rd gen ipod touch. my playlists sync and play fine but when I listen to the radio, spotify stops after 10-15 minutes. I went through the uninstall-reinstal...

user-removed

Not applicable

914 Views

2 replies

0 likes

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Can't download off-line playlists

Hi everybody I can't download my playlists to listen to it off-line afterwards. I use Spotify Premium for a month now, and everything was great till then. It doesn't even start to synchronize, even though i'm on Wi-fi. Can anybody help me please ? Th...

Casual Listener

Hi everybody   I can't download my playlists to listen to it off-line afterwards.  I use Spotify Premium for a month now, and everything was great till then.  It doesn't even s...

Richard

Community Legend

696 Views

4 replies

0 likes

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Solved!! Profile on iPad

Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad however I cannot find my profile anywhere. Am I really just...

Casual Listener

Hi, I just got Spotify premium and enjoying it. I do have one burning question. If I run Spotify on my Mac or my iPhone I can access my profile and find the artists I'm following. On my iPad howeve...

Peter__

Community Legend

2981 Views

4 replies

0 likes

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  • 4 replies
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Can't select tracks

Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn't worked. Can someone help pls?

Casual Listener

Hi, I've been reading some threads about not being able to play individual tracks and I noticed that a suggested fix is to log out and back in. I'm using iphone 5s. I've tried logging out but it hasn...

Joe

Community Legend

1768 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Synchronizations issues

Hi, My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!

Regular

Hi,   My IPhone doesn't synchronize any playlist. Mij wifi works fine. What can I do do solve this? Many thanks!

ingeh79

Regular

1740 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

spotify premium but unable to stream on my iphone

Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety. Searching around support forums, people have similar issues but involving local ...

Casual Listener

  Description I can't play this playlist: https://play.spotify.com/album/3PjxZp9vFPHXb7VtuTSEp5 on my mobile phone but I can play it on my desktop client in it's entirety.   ...

neotika

Casual Listener

717 Views

2 replies

0 likes

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Please stop lying to Taiwan users about free mobile streaming

Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and visual banners and pages....I feel extremely annoyed...

Newbie

Mobile streaming is obviously not available in Taiwan yet my desktop spotify client will remind me everyday that mobile streaming is now free with multiple ways such as audio ads, announcements and v...

Peter__

Community Legend

707 Views

1 replies

0 likes

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IOS7, iPhone 4, sharing to Spotify users show empty user list

On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.

Regular

On my iPhone, when I want to share a trick with other Spotify users, the user list is always empty. I have plenty of connections on my OSX client, and it has worked before on my iPhone.

Peter__

Community Legend

1474 Views

7 replies

0 likes

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iOS DATA LEAKAGE - PLEASE RESPOND

To Whom It May Concern - As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month. My recent bill has me at upwards of 17gb from 12/23/13-1/22/14. The Spotify application has been draining a ridiculous amount of data, and I've r...

Newbie

To Whom It May Concern -    As an iPhone user on Verizon Wireless, I generally use 1.5gb of data per month.  My recent bill has me at upwards of 17gb from 12/23/13-1/22/14.  T...

Peter__

Community Legend

695 Views

1 replies

0 likes

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Hi. Have lost my playlists. We're all synced to offline mode on iPhone 5? Please help!

Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared.I have a premium account and haven't missed any payments. Am traveling for 5months and do...

Visitor

Hi. I have an IPhone 5 that had my spotify account on it. All my songs were synced to offline mode and then I opened it and all but one playlist has disappeared. I have a premium account and haven't...

Joe

Community Legend

725 Views

1 replies

0 likes

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Spotify premium but can't download

Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for some reason, even after the devices have been reset b...

Regular

Basically I've had issues within the past 2 days. I've been a premium user for around 4 months and used spotify on my mac and 2 iPhones. I've only downloaded around 1000 songs as well. And now for so...

fhgaminguk

Regular

2830 Views

3 replies

0 likes

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Solved!! Spotify on iOS 6 .. How much longer will it last?

I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I prefer the 4th generation for numerous reasons; ho...

Newbie

I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I...

Joe

Community Legend

1036 Views

1 replies

0 likes

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Re: Spotify won't play

I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Please help

Newbie

I have a new iPod Touch and I recently got Spotify.    None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear.    Ple...

Joe

Community Legend

430 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Problem with Connect/Airplay

Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the Airplay Symbol. I do not get it what i have to do... Just "reinst...

Casual Listener

Hi,   i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the A...

mueller13

Casual Listener

1148 Views

3 replies

0 likes

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Offline playlist doesnt synchronise

Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify always open. I've updatet spotify, i have reinstalleted...

Casual Listener

Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify alwa...

Joe

Community Legend

608 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Retina Support

Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee

Newbie

Hi   Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop.   Thnaks   Lee

Taylor

Community Legend

471 Views

1 replies

0 likes

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play queue getting confused

HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. Sometimes it jumps straight to the tune I am adding to come up next, as I ...

Newbie

HI. I am using an ipad air airplaying to a hifi with spotify.   Whilst it works, it frequently gets 'confused'   I will start a tune then add the next tune sometimes this is fine. S...

Joe

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

iPhone 4 not working on spotify on 3G

DescriptionWhen I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, using numbered steps1. First I did this2. Then I did that3...

Composer

Description When I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, u...

juanpbeltran

Newbie

2218 Views

7 replies

0 likes

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  • 7 replies
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