Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237837 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119066 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447490 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305578 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi all, hope you can help me define this problem. First of all, I am not using any local files via Spotify. All the boxes that has anything to do with this are unchecked. The problem is that I have some linked tracks (awesome feature!) in my Spotify ...
Hi all, hope you can help me define this problem. First of all, I am not using any local files via Spotify. All the boxes that has anything to do with this are unchecked. The pr...
Community Legend
974 Views
7 replies
0 likes
I had premium and it was working great over 3G until you guys made free music available on mobile. Now I've been forced to cancel my monthly subscription cause spotify just does not work anymore. I tried rebooting my phone, uninstalling the app, eras...
I had premium and it was working great over 3G until you guys made free music available on mobile. Now I've been forced to cancel my monthly subscription cause spotify just does not work anymore. I t...
Community Legend
1044 Views
1 replies
0 likes
Hi all, im from the Uk, cannot download app as app store says need ios6 or higher. Was thinking of going to premium but no point if I cannot get this to work. Read various posts saying new app should recognise what ios is running but obviously does n...
Hi all, im from the Uk, cannot download app as app store says need ios6 or higher. Was thinking of going to premium but no point if I cannot get this to work. Read various posts saying new app should...
Regular
1116 Views
5 replies
0 likes
my songs will sync perfectly fine on my computer, but the second I try to sync them in order to listen to them offline on my phone, nothing happens. they won't sync. I have an iPhone 4S, I've made sure there's enough storage on my phone, and I've tri...
my songs will sync perfectly fine on my computer, but the second I try to sync them in order to listen to them offline on my phone, nothing happens. they won't sync. I have an iPhone 4S, I've made su...
Community Legend
829 Views
1 replies
0 likes
I was looking at this album today in both the desktop app and on IOS when searching on the desktop app I can find the Explicit version but when I search all albums only the edited version comes up is this typical?
I was looking at this album today in both the desktop app and on IOS when searching on the desktop app I can find the Explicit version but when I search all albums only the edited version comes up is...
Spotify
423 Views
1 replies
0 likes
i know the album is not available for my country but, i originally own it on itunes and i want it on spotify... but the songs wont Play. Any suggestions?, thnx
i know the album is not available for my country but, i originally own it on itunes and i want it on spotify... but the songs wont Play. Any suggestions?, thnx
Regular
686 Views
3 replies
0 likes
For the radio, how can I play songs from just one artist on the iPhone, no similar artists? The shuffle switch does this on the desktop app, Thanks!
For the radio, how can I play songs from just one artist on the iPhone, no similar artists? The shuffle switch does this on the desktop app, Thanks!
Casual Listener
1307 Views
2 replies
0 likes
In one of the more recent Spotify App updates for iPhone, the ability to see which tracks you have starred while viewing a playlist has disappeared. Which begs the question... what's the point of the stars? Seems like this was a minor oversight or th...
In one of the more recent Spotify App updates for iPhone, the ability to see which tracks you have starred while viewing a playlist has disappeared. Which begs the question... what's the point of the...
Music Fan
647 Views
2 replies
0 likes
So ever since i've updated to the newst vertion of Spotify - 0.9.3.212 this goddamn app is NOT T'werking right!!! Now serivously, I can't change songs - skip reply and paus on corole centre on my iPhone. same problem??? if so come with some advice pl...
So ever since i've updated to the newst vertion of Spotify - 0.9.3.212 this goddamn app is NOT T'werking right!!! Now serivously, I can't change songs - skip reply and paus on...
Community Legend
525 Views
1 replies
0 likes
Hi I can't stop my iPhone from syncing almost 4000 songs, any one have a solution on how to stop the Spotify from syncing?
Hi I can't stop my iPhone from syncing almost 4000 songs, any one have a solution on how to stop the Spotify from syncing?
Regular
831 Views
2 replies
0 likes
When adding local files to a playlist on my Mac, and then checking that playlist for Offline Sync, my iPhone is not receiving all local files correctly. They do appear in the playlist on my iPhone, however they are not playable. When I try to play th...
When adding local files to a playlist on my Mac, and then checking that playlist for Offline Sync, my iPhone is not receiving all local files correctly. They do appear in the playlis...
Regular
1218 Views
9 replies
0 likes
My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off and on again, and my phone, but it still isn't wor...
My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off...
Regular
1514 Views
9 replies
0 likes
I'm running low on space, how can I unsync spotify?
I'm running low on space, how can I unsync spotify?
Roadie
974 Views
4 replies
0 likes
I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the app resets, shows the playlist that I ws listening t...
I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the a...
Roadie
630 Views
3 replies
0 likes
I have an active spotify premium subscription and I use spotify on my iphone 5S. I amnow unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have logged out, reinstalled, makes no difference. What is th...
I have an active spotify premium subscription and I use spotify on my iphone 5S. I am now unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have ...
Community Legend
462 Views
1 replies
0 likes
How do I add another account to my spotify account?
How do I add another account to my spotify account?
Community Legend
546 Views
3 replies
0 likes
I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the playlist. It's the same when opening an album from ...
I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the ...
Casual Listener
1071 Views
2 replies
0 likes
He guys! I just tried to sync my iPod Classic with spotify.I did every step like it's recommended on the spotify page.So, now I can see my iPod in the left line, but when I wanna sync something, spotify won't copy the selected playlists on my iPod.Th...
He guys! I just tried to sync my iPod Classic with spotify. I did every step like it's recommended on the spotify page. So, now I can see my iPod in the left line, but when I wanna sync som...
Community Legend
1116 Views
1 replies
0 likes
The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even after restarting my phone. So I reinstalled that app.....
The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even aft...
Casual Listener
822 Views
1 replies
0 likes
My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.
My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.
Community Legend
396 Views
1 replies
0 likes
