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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407687 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279010 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178627 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Community Legend
455 Views
1 replies
0 likes
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. Sometimes it jumps straight to the tune I am adding to come up next, as I ...
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. S...
Community Legend
382 Views
1 replies
0 likes
DescriptionWhen I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, using numbered steps1. First I did this2. Then I did that3...
Description When I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, u...
Newbie
2166 Views
7 replies
0 likes
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I don't have spotify premium.
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I ...
Casual Listener
626 Views
4 replies
0 likes
How do I sort my music in my playlist on my mobile device?
How do I sort my music in my playlist on my mobile device?
Community Legend
493 Views
1 replies
0 likes
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show up as a device so that I can get songs from my local fil...
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show...
Community Legend
634 Views
1 replies
0 likes
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue/now playing feature. But many users still don't have it. What ...
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue...
Community Legend
383 Views
1 replies
0 likes
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbowl weekend Greets Alex
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbo...
Casual Listener
785 Views
3 replies
0 likes
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has completely finished the current one! Very annoying. This has...
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has c...
Casual Listener
933 Views
3 replies
0 likes
Hello Spotify!One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen awake and everything. Is this apple restriction or hav...
Hello Spotify! One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen...
Community Legend
357 Views
1 replies
0 likes
Either Shuffle Play is broken, or it was falsely advertised.Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a radio station based on artist.Do you mind explaining t...
Either Shuffle Play is broken, or it was falsely advertised. Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a...
Community Legend
1192 Views
5 replies
0 likes
I updated my spotify app though the app store and then tried open spotify when it was done. The app icon is no longer on my Ipad but the app store says that spotify is already on my ipad. I've looked all over and can not find it. What do I do?
I updated my spotify app though the app store and then tried open spotify when it was done. The app icon is no longer on my Ipad but the app store says that spotify is already on my ipad. I've looked...
Community Legend
689 Views
3 replies
0 likes
I got my premium account today, and decided to put spotify on my iphone5. When I logged in and tried to listen, it told me i needed to have a premium account. I already have a premium account. What should I do?
I got my premium account today, and decided to put spotify on my iphone5. When I logged in and tried to listen, it told me i needed to have a premium account. I already have a premium acc...
Community Legend
5076 Views
5 replies
2 likes
I've had/paid for a premium account for at least 2 years & now all of a sudden I can't play any songs. I can see all of them (I'm talking about the app on my phone now) but when I try to play one a text comes up explaining that it acquires a premium ...
I've had/paid for a premium account for at least 2 years & now all of a sudden I can't play any songs. I can see all of them (I'm talking about the app on my phone now) but when I try to play on...
Community Legend
1108 Views
7 replies
0 likes
I logged out accidentally and now cannot log back in through Facebook. My Facebook password is correct and I am able to log in to the Facebook app just fine, but I keep getting the error that the password is wrong for Facebook connecting to Spotify. ...
I logged out accidentally and now cannot log back in through Facebook. My Facebook password is correct and I am able to log in to the Facebook app just fine, but I keep getting the error that the pas...
Community Legend
750 Views
2 replies
0 likes
I recently had to get a new ipad due to a hardware issue on my old one. When I installed Spotify on my new ipad and I try to log in using facebook, it tells me my username or password is wrong. I'm logged in to facebook just fine, and I have no probl...
I recently had to get a new ipad due to a hardware issue on my old one. When I installed Spotify on my new ipad and I try to log in using facebook, it tells me my username or password is wrong....
Community Legend
900 Views
1 replies
0 likes
Hello der Community,I have i Problem with my Spotify Account.I just bought a Philips A3 speaker, so i can use Spotify Connect.But i cant Stream the Music from my iphone or iPad to it. Einher i cant Stream the Music from my iphone to the iPad. I think...
Hello der Community, I have i Problem with my Spotify Account. I just bought a Philips A3 speaker, so i can use Spotify Connect. But i cant Stream the Music from my iphone or iPad to it. Einher i ...
Casual Listener
1261 Views
8 replies
0 likes
I have an ipod touch second generation and downloaded the spotify app. It worked amazing until tonight when all the music is greyed out and says i need to purchase premium I thought spotify was free on mobile forever?
I have an ipod touch second generation and downloaded the spotify app. It worked amazing until tonight when all the music is greyed out and says i need to purchase premium I thought spotify was free ...
Roadie
936 Views
3 replies
0 likes
All my songs are "not able to play" I have to use shuffle play, but then I cant choose which song I want. I upgraded to premium, but it didnt help..
All my songs are "not able to play" I have to use shuffle play, but then I cant choose which song I want. I upgraded to premium, but it didnt help..
Community Legend
314 Views
1 replies
0 likes
Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify had downloaded the biggest amount of traffic comparing to all other appl...
Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify...
Casual Listener
666 Views
4 replies
0 likes
