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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30957 Views

40 replies

9 likes

  • 30957 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95631 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293987 Views

60 replies

15 likes

  • 293987 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123889 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Stop browse from opening

I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the app resets, shows the playlist that I ws listening t...

Casual Listener

I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the a...

isanka

Roadie

586 Views

3 replies

0 likes

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  • 3 replies
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Unable to use spotify at all on iPhone

I have an active spotify premium subscription and I use spotify on my iphone 5S. I amnow unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have logged out, reinstalled, makes no difference. What is th...

Newbie

I have an active spotify premium subscription and I use spotify on my iphone 5S. I am now unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have ...

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Multiple devices

How do I add another account to my spotify account? 

Visitor

How do I add another account to my spotify account? 

Joe

Community Legend

482 Views

3 replies

0 likes

  • 482 Views
  • 3 replies
  • 0 likes

Solved!! how do I close a playlist opened from a webpage?

I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the playlist. It's the same when opening an album from ...

Casual Listener

I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the ...

seaotter

Casual Listener

1016 Views

2 replies

0 likes

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  • 2 replies
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Spotify Sync with iPod Classic

He guys! I just tried to sync my iPod Classic with spotify.I did every step like it's recommended on the spotify page.So, now I can see my iPod in the left line, but when I wanna sync something, spotify won't copy the selected playlists on my iPod.Th...

Newbie

He guys! I just tried to sync my iPod Classic with spotify. I did every step like it's recommended on the spotify page. So, now I can see my iPod in the left line, but when I wanna sync som...

Peter__

Community Legend

1075 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify won't load or play any music iPhone 5s

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even after restarting my phone. So I reinstalled that app.....

Casual Listener

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even aft...

austinvegh

Casual Listener

788 Views

1 replies

0 likes

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  • 1 replies
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How does my family play music on their phones.

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Newbie

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Peter__

Community Legend

367 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify closes

When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?

Casual Listener

When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?

moto_n_more

Casual Listener

1545 Views

7 replies

0 likes

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  • 7 replies
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Not synching

I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice

Casual Listener

I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice

Joe

Community Legend

738 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify App stuck on "Connecting" on 3G Cellular Data iOS 7.0.4 iPhone 4S

The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making it unable to play any type of tracks. I have reinst...

Casual Listener

The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making ...

PaulBC

Casual Listener

2211 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Only a few of my playlists appear on my IPad

I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavailable tracks to no avail - this only changes slightly ...

Casual Listener

I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavaila...

Peter__

Community Legend

1903 Views

9 replies

0 likes

  • 1903 Views
  • 9 replies
  • 0 likes

How to sync to ipod? after stupidly clicking no to

the 'Erase all ipod and sync with spotify' option? i did this by accident the first time i plugged in my new shuffle and the option has never come back! Thanks

Newbie

the 'Erase all ipod and sync with spotify'  option? i did this by accident the first time i plugged in my new shuffle and the option has never come back!   Thanks  

Joe

Community Legend

376 Views

1 replies

0 likes

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  • 1 replies
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Why does the search function on iOS suck now?

I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function. To me, it seems like it has regressed. It use to be that if you searched for a term... for example "Bow...

Casual Listener

I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function.  To me, it seems like it has regressed. &...

Peter__

Community Legend

958 Views

2 replies

0 likes

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  • 2 replies
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Problems with Alpine IDA-X305S

Hi,I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member).When I connect the iPhone via USB I get 'No Song' displayed and there is no playback.My girlfriend has ex...

Casual Listener

Hi, I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member). When I connect the iPhone via USB I get 'No Song...

DanHowes

Casual Listener

1106 Views

2 replies

0 likes

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  • 2 replies
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Spotify Connect - I really want to use it!

Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much detail, I have some use case where I really could use...

Casual Listener

Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much de...

MattJThompson

Casual Listener

866 Views

3 replies

1 likes

  • 866 Views
  • 3 replies
  • 1 likes

Spotify in car with usb connection

In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app. Now when I start spotify I can only play te first song and after that the car stereo automatically switches to de default music app! Is th...

Regular

In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app.   Now when I start spotify I can only play te first song and after that the ca...

ruteclrp

Casual Listener

19483 Views

9 replies

0 likes

  • 19483 Views
  • 9 replies
  • 0 likes

How to avoid adding duplicate songs?

Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying that the song I am adding actually had been added into the playlistis before. Is there su...

Newbie

Hi,   Is there a way not to have duplicate songs in my playlists?    Another word ... while I am actually adding songs into my playlist,  I wanna see a message saying...

Josh

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Premium

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the computer it says I'm already premium and it should wor...

Newbie

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the com...

Peter__

Community Legend

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

iPhone 4 not recognizing Premium account

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive tried restarting the phone, deleting/reinstalling sp...

Newbie

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive t...

Peter__

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes