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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37303 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102922 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299247 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126032 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Linked tracks won't play on iPhone 5S

Hi all, hope you can help me define this problem. First of all, I am not using any local files via Spotify. All the boxes that has anything to do with this are unchecked. The problem is that I have some linked tracks (awesome feature!) in my Spotify ...

Regular

Hi all, hope you can help me define this problem.   First of all, I am not using any local files via Spotify. All the boxes that has anything to do with this are unchecked.   The pr...

Peter__

Community Legend

933 Views

7 replies

0 likes

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  • 7 replies
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Spotify won't work at all on my iPhone

I had premium and it was working great over 3G until you guys made free music available on mobile. Now I've been forced to cancel my monthly subscription cause spotify just does not work anymore. I tried rebooting my phone, uninstalling the app, eras...

Newbie

I had premium and it was working great over 3G until you guys made free music available on mobile. Now I've been forced to cancel my monthly subscription cause spotify just does not work anymore. I t...

Josh

Community Legend

1024 Views

1 replies

0 likes

IPHONE 4
Spotify won't work
  • 1024 Views
  • 1 replies
  • 0 likes

ipod touch running ios5

Hi all, im from the Uk, cannot download app as app store says need ios6 or higher. Was thinking of going to premium but no point if I cannot get this to work. Read various posts saying new app should recognise what ios is running but obviously does n...

Regular

Hi all, im from the Uk, cannot download app as app store says need ios6 or higher. Was thinking of going to premium but no point if I cannot get this to work. Read various posts saying new app should...

paulnw95

Regular

1061 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

songs won't sync on my iPhone

my songs will sync perfectly fine on my computer, but the second I try to sync them in order to listen to them offline on my phone, nothing happens. they won't sync. I have an iPhone 4S, I've made sure there's enough storage on my phone, and I've tri...

Newbie

my songs will sync perfectly fine on my computer, but the second I try to sync them in order to listen to them offline on my phone, nothing happens. they won't sync. I have an iPhone 4S, I've made su...

Joe

Community Legend

809 Views

1 replies

0 likes

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  • 1 replies
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Explicit vs. Edited The-Dream IV Play

I was looking at this album today in both the desktop app and on IOS when searching on the desktop app I can find the Explicit version but when I search all albums only the edited version comes up is this typical?

Regular

I was looking at this album today in both the desktop app and on IOS when searching on the desktop app I can find the Explicit version but when I search all albums only the edited version comes up is...

Jack_H

Spotify

408 Views

1 replies

0 likes

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  • 1 replies
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I just cant sync this specific album...

i know the album is not available for my country but, i originally own it on itunes and i want it on spotify... but the songs wont Play. Any suggestions?, thnx

Newbie

i know the album is not available for my country but, i originally own it on itunes and i want it on spotify... but the songs wont Play. Any suggestions?, thnx

abojorgesus

Regular

658 Views

3 replies

0 likes

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  • 3 replies
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Making a single artist radio station?

For the radio, how can I play songs from just one artist on the iPhone, no similar artists? The shuffle switch does this on the desktop app, Thanks!

Casual Listener

For the radio, how can I play songs from just one artist on the iPhone, no similar artists?   The shuffle switch does this on the desktop app,   Thanks!  

Regnad

Casual Listener

1287 Views

2 replies

0 likes

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  • 2 replies
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Feature Request: iOS Starred tracks in playlists

In one of the more recent Spotify App updates for iPhone, the ability to see which tracks you have starred while viewing a playlist has disappeared. Which begs the question... what's the point of the stars? Seems like this was a minor oversight or th...

Music Fan

In one of the more recent Spotify App updates for iPhone, the ability to see which tracks you have starred while viewing a playlist has disappeared. Which begs the question... what's the point of the...

globalksp

Music Fan

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
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Spotify Premium not working on iPhone 5?

So ever since i've updated to the newst vertion of Spotify - 0.9.3.212 this goddamn app is NOT T'werking right!!! Now serivously, I can't change songs - skip reply and paus on corole centre on my iPhone. same problem??? if so come with some advice pl...

Casual Listener

So ever since i've updated to the newst vertion of Spotify - 0.9.3.212 this goddamn app is NOT  T'werking right!!!     Now serivously, I can't change songs - skip reply and paus on...

Peter__

Community Legend

505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't stop syncing :(

Hi I can't stop my iPhone from syncing almost 4000 songs, any one have a solution on how to stop the Spotify from syncing?

Regular

Hi I can't stop my iPhone from syncing almost 4000 songs, any one have a solution on how to stop the Spotify from syncing?

Bobby_Ewing

Regular

800 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Syncing Local FIles Malfunction

When adding local files to a playlist on my Mac, and then checking that playlist for Offline Sync, my iPhone is not receiving all local files correctly. They do appear in the playlist on my iPhone, however they are not playable. When I try to play th...

Regular

When adding local files to a playlist on my Mac, and then checking that playlist for Offline Sync, my iPhone is not receiving all local files correctly.    They do appear in the playlis...

ggabay

Regular

1169 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Iphone not showing up in devices/ Unable to sync local files anymore

My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off and on again, and my phone, but it still isn't wor...

Regular

My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off...

Will_96

Regular

1461 Views

9 replies

0 likes

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  • 9 replies
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how to un sync?

I'm running low on space, how can I unsync spotify? 

Newbie

I'm running low on space, how can I unsync spotify? 

Adam

Roadie

931 Views

4 replies

0 likes

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  • 4 replies
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Stop browse from opening

I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the app resets, shows the playlist that I ws listening t...

Casual Listener

I have spotify on my iPhone (completely updated) and Every time I turn it on, it automatically goes to the browse option but takes forever. Even if I was listening to a playlist 10 mins before, the a...

isanka

Roadie

603 Views

3 replies

0 likes

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  • 3 replies
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Unable to use spotify at all on iPhone

I have an active spotify premium subscription and I use spotify on my iphone 5S. I amnow unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have logged out, reinstalled, makes no difference. What is th...

Newbie

I have an active spotify premium subscription and I use spotify on my iphone 5S. I am now unable to use spotify at all. Everything I do I am told an error has occurred, but no error code. I have ...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Multiple devices

How do I add another account to my spotify account? 

Visitor

How do I add another account to my spotify account? 

Joe

Community Legend

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

Solved!! how do I close a playlist opened from a webpage?

I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the playlist. It's the same when opening an album from ...

Casual Listener

I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the ...

seaotter

Casual Listener

1030 Views

2 replies

0 likes

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  • 2 replies
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Spotify Sync with iPod Classic

He guys! I just tried to sync my iPod Classic with spotify.I did every step like it's recommended on the spotify page.So, now I can see my iPod in the left line, but when I wanna sync something, spotify won't copy the selected playlists on my iPod.Th...

Newbie

He guys! I just tried to sync my iPod Classic with spotify. I did every step like it's recommended on the spotify page. So, now I can see my iPod in the left line, but when I wanna sync som...

Peter__

Community Legend

1090 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify won't load or play any music iPhone 5s

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even after restarting my phone. So I reinstalled that app.....

Casual Listener

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even aft...

austinvegh

Casual Listener

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

How does my family play music on their phones.

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Newbie

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes