Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 398792 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I prefer the 4th generation for numerous reasons; ho...
Newbie
I'm considering purchasing a used 4th generation ipod touch primarily for the use of spotify. I'm trying to figure out if I should do so, or spend the extra money on a 5th generation. To be honest, I...
Joe
Community Legend
1003 Views
1 replies
0 likes
I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Please help
Newbie
I have a new iPod Touch and I recently got Spotify. None of the songs will play when I click on them, only if I shuffle play. I can't pick a song I want to hear. Ple...
Joe
Community Legend
395 Views
1 replies
0 likes
Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the Airplay Symbol. I do not get it what i have to do... Just "reinst...
Casual Listener
Hi, i just bought a Pioneer XW-SMA1-K. Tryin to use Spotify Connect on Iphone, but its always connect with Airplay. In the Spotify-App there is also no Spotify Connect Symbol, just the A...
mueller13
Casual Listener
1096 Views
3 replies
0 likes
Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify always open. I've updatet spotify, i have reinstalleted...
Casual Listener
Hello I have some troubles for a long time. My playlist doesnt synchronise for offline use when I have some new songs in it. I am trying everything: my iPhone is charging, my wifi is on, spotify alwa...
Joe
Community Legend
555 Views
3 replies
0 likes
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Newbie
Hi Is there support for retina display with the spotify app for IOS7 and the Mac app offered for teh desktop. Thnaks Lee
Taylor
Community Legend
433 Views
1 replies
0 likes
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. Sometimes it jumps straight to the tune I am adding to come up next, as I ...
Newbie
HI. I am using an ipad air airplaying to a hifi with spotify. Whilst it works, it frequently gets 'confused' I will start a tune then add the next tune sometimes this is fine. S...
Joe
Community Legend
368 Views
1 replies
0 likes
DescriptionWhen I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, using numbered steps1. First I did this2. Then I did that3...
Composer
Description When I use spotify on my iPhone it won't load on 3G and when I exit out and come back in the radio function doesn't work, it just shows a white screen. A more detailed description, u...
juanpbeltran
Newbie
2104 Views
7 replies
0 likes
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I don't have spotify premium.
Casual Listener
I had a few different playlists on my phone. When I added and removed songs in one of the playlists on my laptop and then checked my phone again all of my playlists were gone. How do I solve this? I ...
prru
Casual Listener
608 Views
4 replies
0 likes
How do I sort my music in my playlist on my mobile device?
Visitor
How do I sort my music in my playlist on my mobile device?
Peter__
Community Legend
482 Views
1 replies
0 likes
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show up as a device so that I can get songs from my local fil...
Newbie
My Iphone will not show up as a device within my Spotify on my Windows PC even though it is both plugged in to my computer and on the same wi-fi network as my computer. How can I get it to show...
Joe
Community Legend
624 Views
1 replies
0 likes
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue/now playing feature. But many users still don't have it. What ...
Regular
I know there are already many posts regarding this. But I am looking for an official answer from Spotify. There own release notes from over 4 months ago say that there is a new play queue...
Joe
Community Legend
364 Views
1 replies
0 likes
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbowl weekend Greets Alex
Casual Listener
Hello, since yesterday it's unable to load my playlists on my spotify App at my iPhone 4. IOS an Spotify have the newest version. My starred list is empty. Have a nice superbo...
Berrylona
Casual Listener
765 Views
3 replies
0 likes
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has completely finished the current one! Very annoying. This has...
Casual Listener
I wondered if anyone is having a similar problem to me! When I play Spotify through my iPhone, either on its own or through a docking station, it keeps changing to a new track before it has c...
Milliesma
Casual Listener
910 Views
3 replies
0 likes
Hello Spotify!One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen awake and everything. Is this apple restriction or hav...
Newbie
Hello Spotify! One thing that's really annoying me since I switched from Android to iOS is the sync function. With android I just could connect to wifi and don't care. Now I need to have my screen...
Peter__
Community Legend
341 Views
1 replies
0 likes
Either Shuffle Play is broken, or it was falsely advertised.Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a radio station based on artist.Do you mind explaining t...
Roadie
Either Shuffle Play is broken, or it was falsely advertised. Shuffle Play for an artist lasts no longer than 3 to 4 songs before other artists are put it the mix. All Shuffle Play does is create a...
Peter__
Community Legend
1146 Views
5 replies
0 likes
I updated my spotify app though the app store and then tried open spotify when it was done. The app icon is no longer on my Ipad but the app store says that spotify is already on my ipad. I've looked all over and can not find it. What do I do?
Casual Listener
I updated my spotify app though the app store and then tried open spotify when it was done. The app icon is no longer on my Ipad but the app store says that spotify is already on my ipad. I've looked...
Peter__
Community Legend
650 Views
3 replies
0 likes
I got my premium account today, and decided to put spotify on my iphone5. When I logged in and tried to listen, it told me i needed to have a premium account. I already have a premium account. What should I do?
Newbie
I got my premium account today, and decided to put spotify on my iphone5. When I logged in and tried to listen, it told me i needed to have a premium account. I already have a premium acc...
Peter__
Community Legend
5060 Views
5 replies
2 likes
I've had/paid for a premium account for at least 2 years & now all of a sudden I can't play any songs. I can see all of them (I'm talking about the app on my phone now) but when I try to play one a text comes up explaining that it acquires a premium ...
Newbie
I've had/paid for a premium account for at least 2 years & now all of a sudden I can't play any songs. I can see all of them (I'm talking about the app on my phone now) but when I try to play on...
Peter__
Community Legend
1053 Views
7 replies
0 likes
I logged out accidentally and now cannot log back in through Facebook. My Facebook password is correct and I am able to log in to the Facebook app just fine, but I keep getting the error that the password is wrong for Facebook connecting to Spotify. ...
Newbie
I logged out accidentally and now cannot log back in through Facebook. My Facebook password is correct and I am able to log in to the Facebook app just fine, but I keep getting the error that the pas...
Joe
Community Legend
730 Views
2 replies
0 likes