Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237864 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119094 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447510 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305599 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online that will allow me to even blimmin pay for the fir...
The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online...
Not applicable
1130 Views
4 replies
0 likes
While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service I pay every month does not work correctly. I desins...
While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service ...
Casual Listener
661 Views
3 replies
0 likes
I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!
I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!
Community Legend
1052 Views
3 replies
0 likes
Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr usen. Die App möchte von uns das wir uns ein Premium Paket zulegen...
Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr us...
327 Views
0 replies
0 likes
Hello, im just trying to find out if the offline play stores the music on my phone storage?
Hello, im just trying to find out if the offline play stores the music on my phone storage?
Community Legend
885 Views
1 replies
0 likes
I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware versions (ex. 7.0 -> 7.1) the following occurs: Upon launching Spo...
I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware...
Community Legend
1036 Views
1 replies
0 likes
Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...
Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...
Regular
2190 Views
5 replies
0 likes
Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi
Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi ...
Not applicable
815 Views
2 replies
0 likes
I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and running.
I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and ru...
Community Legend
568 Views
1 replies
0 likes
I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my facebook account I can no longer access Spotify Pre...
I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my ...
Community Legend
3709 Views
1 replies
0 likes
I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.
I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.
Community Legend
10943 Views
10 replies
0 likes
I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are given do not seem to match my experience. Is it even ...
I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are gi...
Roadie
873 Views
2 replies
0 likes
About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But since the reboot, I have been unable to get my iPod...
About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But ...
Regular
1625 Views
7 replies
0 likes
I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.
I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.
Casual Listener
1452 Views
4 replies
0 likes
Community Legend
411 Views
1 replies
0 likes
Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that was, but make the heads roll and then fix it. Also,...
Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that ...
Community Legend
457 Views
1 replies
0 likes
Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after an undefined time. They skip to the next track but n...
Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after a...
Casual Listener
5566 Views
25 replies
0 likes
I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S
I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S
Community Legend
450 Views
1 replies
0 likes
The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with offline mode is keep on the harddisk of the phone. So ...
The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with...
Community Legend
613 Views
1 replies
0 likes
i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong
i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong
Spotify Star
513 Views
2 replies
0 likes
