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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

  • 37308 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

  • 299258 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Connect iOS to iOS

My iPad 2 iOS and my iPhone 5 iOS is updated as well as both of the Spotify apps. Why does my friend that has iPhone 5S get Spotify Connect and I don't?

Newbie

My iPad 2 iOS and my iPhone 5 iOS is updated as well as both of the Spotify apps. Why does my friend that has iPhone 5S get Spotify Connect and I don't?

Peter__

Community Legend

906 Views

1 replies

0 likes

Spotify connect remote
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  • 1 replies
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Solved!! Have Different Playlists on Different Devices?

Hi there, I have a Spotify Premium account and use it on two different devices. I wanted to know if it was possible to have 2 separate playlists on each device. So i could create a playlist on one device and it won't be visible on the other? Thanks

Casual Listener

Hi there, I have a Spotify Premium account and use it on two different devices. I wanted to know if it was possible to have 2 separate playlists on each device. So i could create a playlist on one de...

ronlux329

Casual Listener

1764 Views

2 replies

0 likes

  • 1764 Views
  • 2 replies
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Private session on the iphone app

I just downloaded the new ios software and now I cannot access the "settings" option on the sidebar, so I cannot turn on the Private setting. The bar where it shows what song is playing is blocking it, and I can't make it go away without deleting the...

Casual Listener

I just downloaded the new ios software and now I cannot access the "settings" option on the sidebar, so I cannot turn on the Private setting. The bar where it shows what song is playing is blocking i...

ldfishe

Casual Listener

2464 Views

4 replies

0 likes

  • 2464 Views
  • 4 replies
  • 0 likes

Missing trackset support (ie. play buttons broken!)

On the iPad, the embedded 'play button' control seems to work fine in Safari iOS, and tapping the play button seems to correctly launch the Spotify app. However, it appears to see the first song and ignore the rest - bringing up the album for the fir...

Regular

On the iPad, the embedded 'play button' control seems to work fine in Safari iOS, and tapping the play button seems to correctly launch the Spotify app. However, it appears to see the first song and ...

azjpeg

Newbie

1725 Views

3 replies

1 likes

  • 1725 Views
  • 3 replies
  • 1 likes

Queued Songs Repeating

Hi there, I just downloaded spotify onto my iPhone 4s. I downloaded my playlist and i've noticed something weird happening whenever I add a song to the queue. Everytime I add one, the song will play then after the song has ended it will play again. T...

Casual Listener

Hi there,   I just downloaded spotify onto my iPhone 4s. I downloaded my playlist and i've noticed something weird happening whenever I add a song to the queue. Everytime I add one, the song...

Peter__

Community Legend

5054 Views

7 replies

2 likes

  • 5054 Views
  • 7 replies
  • 2 likes

Spotify goes dead after some time

Hi there, I'm using 0.9.3, latest version on my i5S running 7.0.5.When I open spotify for the first time everything works great!! But after a while, (listening a couple songs) spotify won't load amymore and I also can't search anymore. The only thing...

Roadie

Hi there, I'm using 0.9.3, latest version on my i5S running 7.0.5. When I open spotify for the first time everything works great!! But after a while, (listening a couple songs) spotify won't...

flomp

Casual Listener

3777 Views

23 replies

0 likes

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  • 23 replies
  • 0 likes

Ipad App Huge because of "Data & documents"

Hi, I am really enjoying the iPad Spotify App. I think it is greatly designed and is easy to use. About one thing I am wondering though. The app itself is around 12 MB big but on my iPad is uses up to almost 1 GB for the so called "Data and Documents...

Music Fan

Hi,   I am really enjoying the iPad Spotify App. I think it is greatly designed and is easy to use. About one thing I am wondering though. The app itself is around 12 MB big but on my iPad i...

rainieer

Casual Listener

13286 Views

3 replies

0 likes

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  • 3 replies
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Local Files Won't Sync to Phone

I'm having a problem syncing my local files to my iPhone 5S and I'm about to pull my hair out. I've had premium for ages and it's been syncing my local files fine, but all of the sudden it's stopped. I've tried everything. I've uninstalled and reinst...

Casual Listener

I'm having a problem syncing my local files to my iPhone 5S and I'm about to pull my hair out. I've had premium for ages and it's been syncing my local files fine, but all of the sudden it's stopped....

Peter__

Community Legend

751 Views

3 replies

0 likes

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  • 3 replies
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Syncing to Mobile issues

Ok so i don't think I had this problem when I did it the first time. Had to get a new phone though. So I have made a bunch of offline playlist and sync them to my phone. But you have to have the spotify App open on my phone for it to show up on the d...

Casual Listener

Ok so i don't think I had this problem when I did it the first time. Had to get a new phone though. So I have made a bunch of offline playlist and sync them to my phone. But you have to have the spot...

Scriven_j

Roadie

3170 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Premium account not working on iPhone 5

I just recently downloaded Spotify Premium on my Macbook which works perfectly fine. But when I downloaded the app on my iPhone 5, Spotify does not recognize the Premium account that I have on my Macbook. I have re-installed the app on my iPhone seve...

Newbie

I just recently downloaded Spotify Premium on my Macbook which works perfectly fine. But when I downloaded the app on my iPhone 5, Spotify does not recognize the Premium account that I have on my Mac...

Peter__

Community Legend

1300 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Full Battery of Complaints

Hi Spotify, just one of your lowly paid subscribers here... I've been with you for a long time now, which is admittedly consistent with my long history of sticking with bad relationships. Things started off great, as they always do - at first I only ...

Regular

Hi Spotify, just one of your lowly paid subscribers here...    I've been with you for a long time now, which is admittedly consistent with my long history of sticking with bad relationshi...

Tbzzle

Regular

1176 Views

8 replies

0 likes

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  • 8 replies
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Spotify crashing with Cross-Fade turned on

I downloaded the latest version Tuesday, and it was working fine for a while. When I turned on the Cross Fade, it started freezing at the end of songs. I downloaded the app again, and had the same problem. Then I turned off the Cross-Fade, and it has...

Gig Goer

I downloaded the latest version Tuesday, and it was working fine for a while. When I turned on the Cross Fade, it started freezing at the end of songs. I downloaded the app again, and had the same pr...

Peter__

Community Legend

718 Views

5 replies

0 likes

  • 718 Views
  • 5 replies
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Solved!! Messages status not synced across devices

The status (read/unread) of the messages in my inbox is not synced across devices between the desktop version (PC and Mac) and the iPhone app. This means that I have to play the songs in the iPhone app (even though I have already played and read the ...

Gig Goer

The status (read/unread) of the messages in my inbox is not synced across devices between the desktop version (PC and Mac) and the iPhone app.   This means that I have to play the songs in t...

Peter__

Community Legend

1054 Views

3 replies

0 likes

  • 1054 Views
  • 3 replies
  • 0 likes

Can't recognize my phone 5 or sync local files please help

Every day I plug my phone and try to recognize it but I tons work. Being going on for a month and I can't take this any more I need my local files. I will not pay for this if I can't use it to its full ability. Please help me I really need my local f...

Casual Listener

Every day I plug my phone and try to recognize it but I tons work.  Being going on for a month and I can't take this any more I need my local files. I will not pay for this if I can't use it to ...

Peter__

Community Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Discover button

Discover tab is great on my galaxy phone. Why doesn't it exist on ipad app? I just updated it and still nothing....

Casual Listener

Discover tab is great on my galaxy phone. Why doesn't it exist on ipad app? I just updated it and still nothing....

Peter__

Community Legend

1276 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify is playing a different version of the songs on iPhone from the ones on the desktop

Well... the last days I have this problem that I try to listen to a playlist I've created (Adele's live at Royal Albert Hall) and when I listen to it on the desktop's Spotify, everything's fine, but when I try to listen to it via my iPhone's Spotify,...

Newbie

Well... the last days I have this problem that I try to listen to a playlist I've created (Adele's live at Royal Albert Hall) and when I listen to it on the desktop's Spotify, everything's fine, but ...

Peter__

Community Legend

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Syncing space says it's used up but none of playlists are synced

Hi, I have been using Spotify for a long time and have always had one playlist synced for offline playing on my iPhone 4s. However, a few days ago I looked at my Spotify app and all of the previously synced songs were no longer synced, I'm thinking m...

Casual Listener

Hi, I have been using Spotify for a long time and have always had one playlist synced for offline playing on my iPhone 4s.  However, a few days ago I looked at my Spotify app and all of the prev...

tiggerl15

Casual Listener

623 Views

1 replies

0 likes

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  • 1 replies
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Why do I keep getting Error: 408

It's been several days since I cannot log in my Spotify account in both my iPod Touch and iPhone 4S. Please Help Me. Please note:• I am logging in using Facebook• I have Facebook installed in each of my devices• I am not using a firewall. The ISP has...

Casual Listener

It's been several days since I cannot log in my Spotify account in both my iPod Touch and iPhone 4S. Please Help Me.   Please note: • I am logging in using Facebook • I have Facebook install...

Peter__

Community Legend

7406 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Free streaming on iOS 4?

Hey, so recently Spotify became free on iOS devices, you don't need Premium anymore to stream on your iPod. It would be nice, but I have an old iPod touch (2g) with iOS 4.2, and have the latest available Spotify version on it (the big light green log...

Newbie

Hey,   so recently Spotify became free on iOS devices, you don't need Premium anymore to stream on your iPod. It would be nice, but I have an old iPod touch (2g) with iOS 4.2, and have the l...

Peter__

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Loading iTunes library and Spotify playlist in iPod. HOW?

I've got an extensive iTunes library. I want to add my Spotify playlists to my iPod. How do I synch both iTunes and Spotify on the same iPod?

Newbie

I've got an extensive iTunes library. I want to add my Spotify playlists to my iPod. How do I synch both iTunes and Spotify on the same iPod?

Peter__

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes