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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

238528 Views

56 replies

13 likes

  • 238528 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159060 Views

507 replies

108 likes

  • 159060 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108300 Views

19 replies

38 likes

  • 108300 Views
  • 19 replies
  • 38 likes

Sync

Hi,Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ? I only ever notice it as I'm on my way out the door.Ne...

Casual Listener

Hi, Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ?...

Flanderp

Casual Listener

589 Views

4 replies

0 likes

  • 589 Views
  • 4 replies
  • 0 likes

iPod 6th Gen will NOT connect to Spotify.

I can't connect my ipod to Spotify, is there still no fix for this?

Newbie

I can't connect my ipod to Spotify, is there still no fix for this?

Joe

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Cannot share/send songs on iPhone

Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email address. But then the page pulls away. I tried sending a song via SMS ...

Newbie

Hi!  Got the new iPhone and downloaded the Spotify App.  Tried to send a song to a friend via email.  The page pops up for a second, where you would then write in a recipient's email a...

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

Greyed out playlists?

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them.What's going on?It does this on my iPhone.

Casual Listener

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them. What's going on? It does this on my iPhone.

Gjwireland1

Casual Listener

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

Playlists with Spotify Premium

I love listening to other people's playlists. Can I search and listen to user playlists on my iPhone if I get Spotify Premium? Thanks!

Newbie

I love listening to other people's playlists.   Can I search and listen to user playlists on my iPhone if I get Spotify Premium?   Thanks!

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Playlists not syncing

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, everything! It just won't download them! Any tips? ...

Newbie

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, ...

Joe

Community Legend

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Spotify wrong language

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting the app, log out from app store, reboot phone and then log ...

Casual Listener

Hi! I had my phone breifly on portuguese and then changed back. Now all is back on swedish except spotify. I tried hard restet, reinstall, logged out and in from app store and tried deleting...

01cc12me

Newbie

7506 Views

12 replies

2 likes

  • 7506 Views
  • 12 replies
  • 2 likes

One click and all offline songs are gone

Hi there I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to completely redownload all 1000+ songs. Could I recommend perha...

Newbie

Hi there   I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to ...

Peter__

Community Legend

661 Views

1 replies

3 likes

  • 661 Views
  • 1 replies
  • 3 likes

Solved!! Spotify 0.8.0 crash on iPhone 5 with iOS 7.0.3

It crash just after logging in. I think it occur when trying to load playlists. I have this issue since 0.7.x version. I tried perfomring a clean installation, restarting the device, etc. No way.

Music Fan

It crash just after logging in. I think it occur when trying to load playlists. I have this issue since 0.7.x version.   I tried perfomring a clean installation, restarting the device, etc. ...

Zescher

Music Fan

1319 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

iOS7 vs Spotify 8.0 bug fix - still not working

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection error' when i try to use Spotify.. Just FYI..

Newbie

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection e...

Joe

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then? Before you could choose Private Mode in the phone as well, but not anymore.

Visitor

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?   Before you could choose Private Mode in the phone as well, but not anymore.

Peter__

Community Legend

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Missing Notifications when followers update their playlists

Hello, I have looked at all and every possible notification setting on my iPhone, iPad and Mac. When followers update a playlist by adding songs, I get the number of updates on my Mac, but get no notifications that it happened. The only notification ...

Casual Listener

Hello,   I have looked at all and every possible notification setting on my iPhone, iPad and Mac.   When followers update a playlist by adding songs, I get the number of updates on ...

rokeras

Newbie

887 Views

5 replies

0 likes

  • 887 Views
  • 5 replies
  • 0 likes

Solved!! No Browse option in iPad app

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what's new"), nor does it have the Browse option, both of wh...

Newbie

I have the Spotify app installed on both my iPad and iPhone. I am a premium user and they are both connected to wifi at home. My iPad app still does not have the Discover option (still has "what'...

Richard

Community Legend

4824 Views

14 replies

1 likes

  • 4824 Views
  • 14 replies
  • 1 likes

DJ Mixer for Spotify

Did anybody get this installed before it got pulled from the App Store? http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Music Fan

Did anybody get this installed before it got pulled from the App Store?   http://www.engadget.com/2013/10/21/ipad-app-lets-you-create-dj-mixes-from-spotify-playlists/

Milsiemills

Newbie

10748 Views

1 replies

2 likes

  • 10748 Views
  • 1 replies
  • 2 likes

Issues using "Connect"

Hello chaps, trying to make this happen at home http://www.youtube.com/watch?v=ARHU67Nnmuo I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone 4 with ios6. In the video above she looks as though she presses the speak...

Regular

Hello chaps, trying to make this happen at home   http://www.youtube.com/watch?v=ARHU67Nnmuo   I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone ...

Lorenzo_NGG

Roadie

1364 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Better Organization

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only option for Spotify for iOS?

Newbie

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only ...

Taylor

Community Legend

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Opening iOS 7 Control Center can cause Spotify to skip the song you were enjoying

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following scenario on the iPad: Listen to Spotify Radio while viewing album ...

Casual Listener

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following ...

Peter__

Community Legend

1042 Views

1 replies

0 likes

Mac
  • 1042 Views
  • 1 replies
  • 0 likes

Wont play some songs.

A problem has just started in Spotify on my iPhone with certain songs in playlists.I have them selected for offline and they all have the green circle with the arrow in but some of them just won't play. They look like they are playing as they appear ...

Regular

A problem has just started in Spotify on my iPhone with certain songs in playlists. I have them selected for offline and they all have the green circle with the arrow in but some of them just won'...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Backup?!

So I'm a regular spotify user, and discovered this lovely thing today where I could put spotify playlists on my ipod. I was thrilled, having an old Ipod classic that was full to bursting that I could now tweak. I plugged it in and read the bit that s...

Casual Listener

So I'm a regular spotify user, and discovered this lovely thing today where I could put spotify playlists on my ipod.   I was thrilled, having an old Ipod classic that was full to bursting t...

Tiblic

Regular

1481 Views

1 replies

0 likes

  • 1481 Views
  • 1 replies
  • 0 likes