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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30790 Views

40 replies

9 likes

  • 30790 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95513 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293921 Views

60 replies

15 likes

  • 293921 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123843 Views

19 replies

38 likes

  • 123843 Views
  • 19 replies
  • 38 likes

Solved!! Logged in on another person's computer, and now MY profile is suddenly his?

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, im logged into ''his'' account, with my playlists. ...

Casual Listener

Logged on spotify on my father's computer, as usual.. And suddenly it was his facebook that was synched instead of mine.. None of the login details have changed.. Only when i log in with my details, ...

Matlie

Casual Listener

1402 Views

2 replies

0 likes

  • 1402 Views
  • 2 replies
  • 0 likes

Offline playlist partial song download

Hi, I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out of 96, another one 50 out of 100... I've tried different playlist...

Casual Listener

Hi,   I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out o...

Peter__

Community Legend

1984 Views

2 replies

0 likes

  • 1984 Views
  • 2 replies
  • 0 likes

Red Exclamation Mark

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many people looking for a one stop destination for music.Ho...

Casual Listener

I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many peo...

Joe

Community Legend

2319 Views

2 replies

0 likes

  • 2319 Views
  • 2 replies
  • 0 likes

Solved!! Discover on mobile is spamming me (sponsored?) recommendations

iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entity, I don't listen to the same style of music (pop) at all. It'...

Casual Listener

iPhone 5S, latest iOS and spotify app. UK user.   Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entit...

Peter__

Community Legend

1507 Views

6 replies

0 likes

  • 1507 Views
  • 6 replies
  • 0 likes

Orange Exclamation Mark? What does it mean?

I am having a hard time with the mobile client syncing. Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark... can somebody tell me what it means? Screenshot attached...

Regular

I am having a hard time with the mobile client syncing.   Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark.....

Peter__

Community Legend

23465 Views

17 replies

0 likes

  • 23465 Views
  • 17 replies
  • 0 likes

Solved!! Spotify doesn't appear after I already downloaded it (iPad mini)

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, nothing happens. The Spotify app doesn't appear on the...

Newbie

So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, not...

Peter__

Community Legend

2834 Views

1 replies

0 likes

  • 2834 Views
  • 1 replies
  • 0 likes

Solved!! Spotify needs an iOS 7 facelift!

Spotify couldn't look more out of place in Apple's new iOS7 interface. Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post below): Rdio's stunning blurred background, icons, menus, and typo...

Casual Listener

Spotify couldn't look more out of place in Apple's new iOS7 interface.   Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post belo...

Tricon

Newbie

23162 Views

40 replies

27 likes

awful
bug
iOS7
  • 23162 Views
  • 40 replies
  • 27 likes

Solved!! Spotify app crashes on start (IOS 6.1.3) after password change

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan

Casual Listener

Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem?   /Dan

Joe

Community Legend

1460 Views

3 replies

0 likes

  • 1460 Views
  • 3 replies
  • 0 likes

Pausing when lowering volume?

Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to the 'Exploring' menu. Who can help?

Casual Listener

Hi,   I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).   But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to&n...

JanineWilly

Casual Listener

1420 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Cancel Ipod Sync

Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I cannot find a way to cancel the sync. Hard reset of my Ipod C...

Newbie

Hello,   I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I...

595 Views

0 replies

0 likes

ipod
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  • 0 replies
  • 0 likes

Organize Playlists Alphabetically and sending playlists

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Casual Listener

Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?

Peter__

Community Legend

1030 Views

3 replies

0 likes

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  • 3 replies
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Cannot Select Songs

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. Also, whenever i press shuffle play it works but it ...

Newbie

Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. A...

meahtenoha

Spotify

926 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local files missing from playlist

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of a solution to this?

Newbie

I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of ...

Peter__

Community Legend

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Ipod not syncing with iTunes

I just upgraded to the 30 day trail, so give me a break on this So I tried linking spotifuggle with my ipod And it says I need to link with itunes and enable disk use, I can't find it due to my laptop not being an apple, it's a windows only showing s...

Newbie

I just upgraded to the 30 day trail, so give me a break on this   So I tried linking spotifuggle with my ipod   And it says I need to link with itunes and enable disk use, I can't f...

Peter__

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Syncing files to iPod nano

I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on the device screen, Spotify crashes. Anyone know of ...

Casual Listener

I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on ...

Peter__

Community Legend

1445 Views

8 replies

0 likes

  • 1445 Views
  • 8 replies
  • 0 likes

Not sync the songs in offline for iphone 5S

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi at home and at my work. The weird thing I can see on...

Casual Listener

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi a...

Adam

Roadie

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

offline sync not working

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I try to offline sync the playlist, a little red exclam...

Newbie

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I tr...

snerik1

Casual Listener

1281 Views

5 replies

2 likes

  • 1281 Views
  • 5 replies
  • 2 likes