Announcements

Help Wizard

Step 1

NEXT STEP

No music playback, discover not working, profile not loading

Solved!

No music playback, discover not working, profile not loading

iPhone 4s

iOS 7.0.4 (11B554a)

Available memory: 134MB

Jailbroken: no

Playlists: 15-30

Spotify ver: 0.9.3.212

Country: U.K.

Username: controlstore

 

-App loads

-Discover does not load, get message "Discover can't be loaded at this moment. Please tray again in a bit."
-Profile does not load, get message "Something went wrong!"
-Playlists do not load, just keep getting loading spoke

-Radio does not load

-Selecting the play button in Browse categories does not play or load music

-search does not work, entering a value results in error message "An error occured."

 

I have tried deleting and reinstalling the app and this results in the above behaviour. This issue also occured in the previous version, I only updated in the last 15 minutes.

 

Reply

Accepted Solutions
Marked as solution

Are you connecting via the mobile network or WiFi? Is it possible to try the other?

Its also worth giving your phone a quick reboot by holding the home and lock buttons together until the apple logo appears on screen and then trying again.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Marked as solution

Are you connecting via the mobile network or WiFi? Is it possible to try the other?

Its also worth giving your phone a quick reboot by holding the home and lock buttons together until the apple logo appears on screen and then trying again.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hi Peter,

 

Many thanks, that worked a treat...... can't believe that was all that was required.

Anyway thanks again man!!!

🙂

Suggested posts