Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

201 Views

0 replies

0 likes

iOS
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279231 Views

58 replies

14 likes

  • 279231 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178742 Views

510 replies

110 likes

  • 178742 Views
  • 510 replies
  • 110 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118873 Views

19 replies

38 likes

  • 118873 Views
  • 19 replies
  • 38 likes

Solved!! Free streaming failed after login with an older version of Spotify on another device

Hi, I would like to report a problem. Here are the steps. 1. Use latest Spotify that supports free streaming on my iPad with iOS 7.0.4. Free streaming works. 2. Then I use an older version of Spotify that does not support free streaming on my old iPh...

Casual Listener

Hi, I would like to report a problem. Here are the steps.   1. Use latest Spotify that supports free streaming on my iPad with iOS 7.0.4. Free streaming works.   2. Then I use ...

lofimusiclover1

Casual Listener

1782 Views

19 replies

1 likes

  • 1782 Views
  • 19 replies
  • 1 likes

Follow Artist Button on iPad -- Where is it?

I've deleted and then re-installed the latest Spotify app for my iPad 4 running on iOS 7.0.4 and for the life of me, I can't find a way to follow an artist -- what am I missing? (It works GREAT on my iPhone) Thanks!

Roadie

I've deleted and then re-installed the latest Spotify app for my iPad 4 running on iOS 7.0.4 and for the life of me, I can't find a way to follow an artist -- what am I missing? (It works GREAT on my...

boxeegrrrl

Roadie

2040 Views

2 replies

0 likes

  • 2040 Views
  • 2 replies
  • 0 likes

Available albums on Spotify not being listed on the relevant artist page

You search an artist, then go their page, some of their albums are missing. BUT! Search the name of the album and you can then find that album. I'll you give you an example that you can test out. Lou Reed's ablum 'Perfect Day' isn't listed on his art...

Visitor

You search an artist, then go their page, some of their albums are missing. BUT! Search the name of the album and you can then find that album.    I'll you give you an example that you ...

user-removed

Not applicable

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Why must we keep spotify opened if we sync ??

Does somebody know why MUST we keep spotify opened, on iphone, if we want to sync playlists ?? It´s very annoying ...Thanks

Casual Listener

Does somebody know why MUST we keep spotify opened, on iphone, if we want to sync playlists ?? It´s very annoying ... Thanks

0ubi

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Library support

I like the the fact that you guys have finally implemented a way for us to add album to our library in the new desktop app (0.9.8.150), but that change does not applies to the IOS users like me since the library catalogue does not even exist in the I...

Roadie

I like the the fact that you guys have finally implemented a way for us to add album to our library in the new desktop app (0.9.8.150), but that change does not applies to the IOS users like me since...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Playlist sync duplicate songs?

Hi all,I may be wrong on this but i have synced a lot of playlists to my iPhone and it appears that the same song is being syncronized to my phone multiple times causing more space to be used on my phone than i would like. If i am wrong on this and p...

Newbie

Hi all, I may be wrong on this but i have synced a lot of playlists to my iPhone and it appears that the same song is being syncronized to my phone multiple times causing more space to be used on ...

Peter__

Community Legend

1203 Views

4 replies

0 likes

  • 1203 Views
  • 4 replies
  • 0 likes

IOS 0.9.1.230 problems

I have a premium account, and never experienced any problems with spotfy. Suddenly now - I can not find my playlists, can not make any searches (get this "Something went wrong!" Try again) Browse function can not find any songs Discovr can't be loade...

Casual Listener

I have a premium account, and never experienced any problems with spotfy. Suddenly now - I can not find my playlists, can not make any searches (get this "Something went wrong!" Try again) Browse...

csbirk

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Meta-data not changing

With 0.9.1, the song meta-data is incorrectly being sent to my cars head unit. It shows only the 1st song it plays in spotify and does not change when song changes or even a playlist change. The previous spotify version 0.9.0 had no issues with meta-...

Casual Listener

With 0.9.1, the song meta-data is incorrectly being sent to my cars head unit. It shows only the 1st song it plays in spotify and does not change when song changes or even a playlist change. The prev...

Joe

Community Legend

911 Views

1 replies

0 likes

metadata
problem
  • 911 Views
  • 1 replies
  • 0 likes

Songs uploaded from computer wont sync to iPhone

I uploaded songs from my computer to my spotify playlist but when i try to play them from my phone it wont play and it says sync is required. im a premium user so i dont see why this would happen

Newbie

I uploaded songs from my computer to my spotify playlist but when i try to play them from my phone it wont play and it says sync is required. im a premium user so i dont see why this would happen

Josh

Community Legend

1589 Views

3 replies

0 likes

  • 1589 Views
  • 3 replies
  • 0 likes

Spotify will not see iPhone 5s / Will not sync local songs

I have tried EVERYTHING in the forums. It got to the point where I REINSTALLED MY OS to figure out what the hell happened. Im at witts end. someone help me. Here are the things I've tried: -Reinstalling App and Desktop program (x20 and counting)-made...

Newbie

I have tried EVERYTHING in the forums. It got to the point where I REINSTALLED MY OS to figure out what the hell happened. Im at witts end. someone help me.    Here are the things I've ...

Joe

Community Legend

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Sync non-playlist tracks

Can i sync offline to my phone a track that is not in my playlist?

Regular

Can i sync offline to my phone a track that is not in my playlist?

Joe

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Sync a playlist selectively

Can i sync only some tracks from a large playlist to my phone? (as opposed to telling it to sync the whole playlist) Thanks

Regular

Can i sync only some tracks from a large playlist to my phone? (as opposed to telling it to sync the whole playlist)         Thanks

Joe

Community Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Syncing Files?

Hey there,So I've followed all the steps needed to sync music onto my iPhone, and I'm not sure if this is meant to happen, but it only sync local files from my iTunes, which I already have on it, not the other songs in the playlists? Don't know wheth...

Casual Listener

Hey there, So I've followed all the steps needed to sync music onto my iPhone, and I'm not sure if this is meant to happen, but it only sync local files from my iTunes, which I already have on it, n...

ethereal16

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

How to cancel subscription? No facebook

Hey guys. Need help canceling my subscription for Spotify and I don't have my facebook active anymore. Someone help. Finally getting tired of throwing 10$ away per month. Thanks!

Newbie

Hey guys. Need help canceling my subscription for Spotify and I don't have my facebook active anymore. Someone help. Finally getting tired of throwing 10$ away per month. Thanks!

Adam

Roadie

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Spotify staying on lock screen after stopping music

Hello, After I am finished listening to my Spotify music on my iPhone, the last track played stays on the lock screen. The "play" button on the lock screen shows the pause icon which incidates that spotify is still playing, however it is not. The onl...

Visitor

Hello,   After I am finished listening to my Spotify music on my iPhone, the last track played stays on the lock screen.  The "play" button on the lock screen shows the pause icon which...

user-removed

Not applicable

1249 Views

2 replies

0 likes

  • 1249 Views
  • 2 replies
  • 0 likes

Offline modus not working

Basically I always have the "offline modus" on when im going to school (using iPhone 4)So i've downloaded a playlist and it came to my attention that when i play that playlist , spotify is still using alot of MB's while im in offline modus.Does any1 ...

Casual Listener

Basically I always have the "offline modus" on when im going to school (using iPhone 4) So i've downloaded a playlist and it came to my attention that when i play that playlist , spotify is still ...

Metuni

Casual Listener

864 Views

4 replies

0 likes

Other
  • 864 Views
  • 4 replies
  • 0 likes

While listening to synced music, Spotify uses too much data

Hi everyone, I use Spotify on my iphone mainly to listen to playlists the I've synced to listen offline and don't think that the amount of data Spotify uses while listening to music that's already on my phone is reasonable. I've used spotidy on the g...

Regular

Hi everyone,   I use Spotify on my iphone mainly to listen to playlists the I've synced to listen offline and don't think that the amount of data Spotify uses while listening to music that's...

Peter__

Community Legend

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Solved!! App Crashing After Password Change

Description Spotify app continues to crash after opening after changing password. A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed password via the Spotify Website. 3. Opened Spotify on iPad. 4. Automatical...

Community Legend

Description Spotify app continues to crash after opening after changing password.   A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed passwor...

Peter__

Community Legend

4060 Views

9 replies

0 likes

  • 4060 Views
  • 9 replies
  • 0 likes

Move Thumbs up/down

In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit one or the other instead of the intended button. This...

Visitor

In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit on...

dinomight

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes