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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242170 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125023 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307747 Views

62 replies

16 likes

  • 307747 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132037 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

Newbie

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...

Joe

Community Legend

1749 Views

8 replies

0 likes

  • 1749 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

Newbie

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...

Joe

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

Regular

Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...

Joe

Community Legend

5491 Views

10 replies

1 likes

  • 5491 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

Newbie

Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...

Peter__

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

Newbie

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...

DEfUsTiONteLe

Regular

3191 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

Regular

Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...

Peter__

Community Legend

806 Views

1 replies

0 likes

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  • 1 replies
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Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

Newbie

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...

Goodman

Spotify Legend

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

Regular

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...

EvilRob

Regular

7094 Views

12 replies

0 likes

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  • 12 replies
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iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

Newbie

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...

Joe

Community Legend

770 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't play tracks

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

Casual Listener

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

user-removed

Not applicable

420 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify App for iOS4 in UK

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...

Casual Listener

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...

EricaP

Casual Listener

2194 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

IPod touch 3rd generation won't play offline playlists

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I could listen to the playlists offline when I go to the ...

Newbie

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I coul...

Peter__

Community Legend

649 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

MOVISTAR and SPOTIFY PREMIUM

Hi, I have contracted the premium service with movistar saving 4€ but when I log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the IOs7, I have downloaded the app again but the iphone doesn't reconigc...

Casual Listener

Hi,   I have contracted the premium service with movistar saving 4€ but when I  log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the I...

bbramerino

Casual Listener

1373 Views

6 replies

0 likes

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  • 6 replies
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Related artists not showing

This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists.Can anyone help? I have not done anything to my ipad no updates etcThanks in advance it's doing ...

Casual Listener

This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists. Can anyone help? I have not done anything...

robzim737

Community Legend

1576 Views

8 replies

3 likes

  • 1576 Views
  • 8 replies
  • 3 likes

35 mb to 75 mb and then 135 mb. spotify file size becomes larger without sync offline.why?

when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go up ? i have only 16 gb version of iphone

Casual Listener

when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go u...

johnstr

Regular

2051 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[3GS] Spotify hangs/crashes when going to 'collection'

Hi all, Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use in my car). On my iphone 4s this does not occur. Already tried ...

Casual Listener

Hi all,   Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use...

Peter__

Community Legend

1030 Views

5 replies

0 likes

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  • 5 replies
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Spotify Playlists

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device? It used to be available and it seems to have disappea...

Newbie

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device?...

Peter__

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo es posible dentro de 1hrs , solo se pueden adelantar 6 cada hora , p...

Newbie

buenas noches   tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular  sigo sin porder adelantar una cancion me sigue diciendo que , solo ...

Peter__

Community Legend

746 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't share playlist with a spotify user

Hi,I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024.Thanks for the help!

Casual Listener

Hi, I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024. ...

kikist

Casual Listener

713 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPad Application Not Scrobling to Last.fm

Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it hasn't worked. Thank you!

Regular

Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it ha...

matthado

Regular

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes