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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43360 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

  • 127800 Views
  • 19 replies
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Syncing files to iPod nano

I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on the device screen, Spotify crashes. Anyone know of ...

Casual Listener

I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on ...

Peter__

Community Legend

1535 Views

8 replies

0 likes

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Not sync the songs in offline for iphone 5S

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi at home and at my work. The weird thing I can see on...

Casual Listener

Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi a...

Adam

Roadie

683 Views

1 replies

0 likes

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  • 1 replies
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offline sync not working

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I try to offline sync the playlist, a little red exclam...

Newbie

I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I tr...

snerik1

Casual Listener

1346 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!! Ios synchronization issues

Hi Team.From some time I can not play tracks which are synchronized.They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?

Regular

Hi Team. From some time I can not play tracks which are synchronized. They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?

outofspace

Regular

997 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify app doesnt recognize and sync local files

Hello guys, I have a problem with the local syncing on my ios device, i've searched on every forum for a solution but I couldn't find it. I hope one of you can answer this question for me. So i've tried to reinstall the app on my iphone 5s and my com...

Newbie

Hello guys,   I have a problem with the local syncing on my ios device, i've searched on every forum for a solution but I couldn't find it. I hope one of you can answer this question for me....

Peter__

Community Legend

661 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Using Spotify (Premium) with an 160GB Ipod Classic

Hello, is it even possible to use my Ipod Classic with Spotify (Premium) and syncing all Playlists to the device? Elwood

Casual Listener

Hello,   is it even possible to use my Ipod Classic with Spotify (Premium) and syncing all Playlists to the device?     Elwood

Joe

Community Legend

2299 Views

1 replies

0 likes

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APP FREEZES ON BROWSE PAGE

About 50% of the time, I open the spotify app and all I see is "The Browse feature is unavailable in offline mode" and I am unable to play any music or even look at my playlists. I have been instructed to delete the app, restart my phone, and reinsta...

Newbie

About 50% of the time, I open the spotify app and all I see is "The Browse feature is unavailable in offline mode" and I am unable to play any music or even look at my playlists. I have been instruct...

Peter__

Community Legend

861 Views

3 replies

0 likes

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iPhone 5 - Compatible car head units

Hello,Now I currently own 2 cars, in my Astra VXR I have a double DIN stereo which I plug the iPhone into using the supplied lightning cable and that cable alone. With this it allows me to access spotify through my phones menu's and play songs, playl...

Newbie

Hello, Now I currently own 2 cars, in my Astra VXR I have a double DIN stereo which I plug the iPhone into using the supplied lightning cable and that cable alone. With this it allows me to access...

user-removed

Not applicable

1712 Views

1 replies

0 likes

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songs cannot be matched

Hi guys.This would be my second time posting the same issue - it might be no one knows how to solve this. I have about 8,000 of my own songs, very very well lablled and they are all on different playlists in iTunes. I have subscribed to Spotify Premi...

Casual Listener

Hi guys. This would be my second time posting the same issue - it might be no one knows how to solve this.   I have about 8,000 of my own songs, very very well lablled and ...

Snakey

Casual Listener

1143 Views

5 replies

0 likes

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  • 5 replies
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Offline storage - 9999 songs across 3 devices

2 questions please... (Relating to off line use)..1) Is the 3333 songs mirrored across the 3 devices or can I have 3333 different songs on each device?2) I have the maximum 3333 songs on my iPod touch., these appear to have been duplicated on my Sams...

Casual Listener

2 questions please... (Relating to off line use).. 1) Is the 3333 songs mirrored across the 3 devices or can I have 3333 different songs on each device? 2) I have the maximum 3333 songs on my iPo...

Joe

Community Legend

1210 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Songs in Multiple off-line playlists

If I have a song that is in different off-line playlists, does it only take up space on my phone once or does it take up space for each off-line playlist? In other words, if I have 5 GB of songs synced off-line to my phone and have each song in two p...

Music Fan

If I have a song that is in different off-line playlists, does it only take up space on my phone once or does it take up space for each off-line playlist? In other words, if I have 5 GB of songs syn...

Peter__

Community Legend

1497 Views

3 replies

0 likes

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  • 3 replies
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Shuffle

Upgraded account and shuffle feature still active.

Casual Listener

Upgraded account and shuffle feature still active.

Peter__

Community Legend

524 Views

1 replies

0 likes

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  • 1 replies
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Sound not working (iOS)

On my iPhone 4 and iPad air there is no sound, even if the volume is all the way up. It looks like it should be playing, but there's no sound

Newbie

On my iPhone 4 and iPad air there is no sound, even if the volume is all the way up. It looks like it should be playing, but there's no sound

Joe

Community Legend

730 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can't stream abroad - Premium user here

I was playing music fine for some time abroad. Today I was streaming like usual when the playback bar disappeared and song was stopped. http://imgur.com/CxSKCdXHappens every time I try.Same exact thing happens with desktop player. I can browse, view ...

Regular

I was playing music fine for some time abroad. Today I was streaming like usual when the playback bar disappeared and song was stopped. http://imgur.com/CxSKCdX Happens every time I try. Same e...

Joe

Community Legend

835 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Re: Please reset my devices

My desktop spotify works well. My iphone app keeps reading "browswer will not work in offline mode" but cannot go beyond this second screen. Cannot get info settings. Help!

Newbie

My desktop spotify works well. My iphone app keeps reading "browswer will not work in offline mode" but cannot go beyond this second screen. Cannot get info settings. Help!

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Local Files Sync Practical Limit?

I have used MOG for a year or so and am currently trying out Spotify Premium to see if I want to switch. I've liked MOG a lot with my one gripe being that I have to switch back and forth between MOG and itunes depending on which songs I want to liste...

Music Fan

I have used MOG for a year or so and am currently trying out Spotify Premium to see if I want to switch. I've liked MOG a lot with my one gripe being that I have to switch back and forth between MO...

JonCr

Music Fan

3059 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify on iOS cannot match my songs

Hi guys.Wondering if someone out there could help me with this? I have about 8,000 of my own songs, very very well lablled and they are all on different playlists in iTunes. I have subscribed to Spotify Premium. However, there are a few problems that...

Casual Listener

Hi guys. Wondering if someone out there could help me with this?   I have about 8,000 of my own songs, very very well lablled and they are all on different playlists in iTunes. I have s...

696 Views

0 replies

0 likes

Android
cannot match songs
iOS
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Solved!! Spotify premium not connecting after installing Roku

I have spotify premium and sync my music on my iphone 5. I recently purchased a Roku and added the Spotify channel. Immediately after my spotify app stopped connecting or syncing any music added. I deleted the channel from my Roku, deleted and reinst...

Casual Listener

I have spotify premium and sync my music on my iphone 5.  I recently purchased a Roku and added the Spotify channel.  Immediately after my spotify app stopped connecting or syncing any musi...

Peter__

Community Legend

1321 Views

5 replies

0 likes

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2 devices 1 accounts

I have a problem,I have 2 devices (ipad and ipod) and one free spotify account. the problem is that I only can listen to music (with ads) on my ipad and not on my ipod. On my ipod it's saying: buy a premium account. Please help!

Casual Listener

I have a problem, I have 2 devices (ipad and ipod) and one free spotify account. the problem is that I only can listen to music (with ads) on my ipad and not on my ipod. On my ipod it's saying: buy...

Demi051105

Casual Listener

629 Views

2 replies

0 likes

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[iOS] [iPad] Using search modifiers returns only seven album results

Seven is a lucky number, but not on Spotify iOS. When I use modifiers like "genre:" or "year:", Spotify only shows seven results in the albums tab. It has been this way for quite some time and I would love for it to be fixed.

Roadie

Seven is a lucky number, but not on Spotify iOS.  When I use modifiers like "genre:" or "year:", Spotify only shows seven results in the albums tab.  It has been this way for quite some tim...

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes