Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232608 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114175 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443016 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303943 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out of 96, another one 50 out of 100... I've tried different playlist...
Hi, I have subscribed premium option on my iPhone and selected playlists like "Best 100 songs", etc. Going to the playlists, download of songs is ontly partial, for one playlist 24 out o...
Community Legend
2027 Views
2 replies
0 likes
I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many people looking for a one stop destination for music.Ho...
I have experienced this on every version of the software and on multiple phones. I have never seen a proper fix for it. I work for a major cellphone provider, and have recommended Spotify to many peo...
Community Legend
2393 Views
2 replies
0 likes
Regular
13272 Views
12 replies
0 likes
iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entity, I don't listen to the same style of music (pop) at all. It'...
iPhone 5S, latest iOS and spotify app. UK user. Scrolling down on my discover feed, nearly 50% of the entries are playlists from 'NOW That's What I Call Music!' - I don't follow this entit...
Community Legend
1589 Views
6 replies
0 likes
Does Unlimited not mean anything anymore?
Does Unlimited not mean anything anymore?
Community Legend
686 Views
1 replies
0 likes
I am having a hard time with the mobile client syncing. Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark... can somebody tell me what it means? Screenshot attached...
I am having a hard time with the mobile client syncing. Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark.....
Community Legend
23997 Views
17 replies
0 likes
So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, nothing happens. The Spotify app doesn't appear on the...
So I downloaded Spotify on my new iPad mini so I could later try the free premium month, but when the download was done and I clicked the "Open" option on the Spotify icon on the "Purchased" tab, not...
Community Legend
2872 Views
1 replies
0 likes
Spotify couldn't look more out of place in Apple's new iOS7 interface. Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post below): Rdio's stunning blurred background, icons, menus, and typo...
Spotify couldn't look more out of place in Apple's new iOS7 interface. Take a look, as compared with Rdio's updated app on the left (thanks to @Batman for the suggestion; see his post belo...
Newbie
23761 Views
40 replies
27 likes
Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan
Hi After changing my password the app won't start. It's working fine on a MacBook and Windows. Anyone experiencing the same problem? /Dan
Community Legend
1504 Views
3 replies
0 likes
Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to the 'Exploring' menu. Who can help?
Hi, I've got a Spotify Premium Version and love to listen to music on my IPhone (4G). But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to&n...
Casual Listener
1507 Views
6 replies
0 likes
Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I cannot find a way to cancel the sync. Hard reset of my Ipod C...
Hello, I plugged in my Ipod to see if I could sync one playlist. This is not possible, as I have now learned. But now, my Ipod is stuck thinking he is going to be synced with Spotify and I...
609 Views
0 replies
0 likes
Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?
Is there any way to organize playlists alphabetically on the iPad-app? And how can I send a playlist to my wifes newly created account?
Community Legend
1078 Views
3 replies
0 likes
Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. Also, whenever i press shuffle play it works but it ...
Whenever I open spotify on my ipod 5 i am not able to select a song (as in press the song and it won't play) my friends are also having his issue and i would like help to solve this problem thanks. A...
Spotify
953 Views
1 replies
0 likes
I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of a solution to this?
I made a playlist which is just made up of local files at the moment. on my laptop and phone the playlist has 56 songs, but on my ipad it only has 42 songs. so 14 songs havent synced. anyone know of ...
Community Legend
876 Views
1 replies
0 likes
I just upgraded to the 30 day trail, so give me a break on this So I tried linking spotifuggle with my ipod And it says I need to link with itunes and enable disk use, I can't find it due to my laptop not being an apple, it's a windows only showing s...
I just upgraded to the 30 day trail, so give me a break on this So I tried linking spotifuggle with my ipod And it says I need to link with itunes and enable disk use, I can't f...
Community Legend
563 Views
1 replies
0 likes
I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on the device screen, Spotify crashes. Anyone know of ...
I've synced a playlist to my iPod, but Spotify forces all of my local files onto it. I only want that one specific playlist of songs on the device. Every time I uncheck the Local Files "playlist' on ...
Community Legend
1552 Views
8 replies
0 likes
Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi at home and at my work. The weird thing I can see on...
Hi there, I'm from Argentina. I'm a Premium user and the first time I download spotify on my phone I choose a couple of playlists to download offline. Some of them did but others don't. I have wifi a...
Roadie
686 Views
1 replies
0 likes
I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I try to offline sync the playlist, a little red exclam...
I have just updated to the latest version of spotify on my ipad iOS 7. And I can't offline sync any of my new playlists. None. And whenever I try to delete any current ones,the app crashes. When I tr...
Casual Listener
1365 Views
5 replies
2 likes
Hi Team.From some time I can not play tracks which are synchronized.They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?
Hi Team. From some time I can not play tracks which are synchronized. They are showing as synchronized but all I see is this and nothing is playing... Is there any solution for this issue?
Regular
1009 Views
4 replies
0 likes
