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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102634 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Spotify premium dosen´t work offline

I live in Sweden, I´ve got a spotify premium, when I was on vacation in Spain I tried to download a gift card (value 300 SEK) but when I tried to listen to music offline it didn´t work. Now I no longer can access my account through with the card numb...

Newbie

I live in Sweden, I´ve got a spotify premium, when I was on vacation in Spain I tried to download a gift card (value 300 SEK) but when I tried to listen to music offline it didn´t work. Now I no long...

Jamie

Spotify Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
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New iphone - lost all my songs!

I've just upgraded to the new iPhone but when i open the spotify app ALL of my songs have gone. I've paid my £9.99 this month and even repaid it again just incase but no, nothing has come back. I wondered if it was because I was logging on through fa...

Visitor

I've just upgraded to the new iPhone but when i open the spotify app ALL of my songs have gone.   I've paid my £9.99 this month and even repaid it again just incase but no, nothing has come ...

Christoffer

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Facebook Friends miising on my iPhone 5s apps

Hi, The subject is quiet clear, I cannot find my FB friends on my iOS apps, and impossible to find them via the search field too! Need help please. Thanks Cédric

Regular

Hi,   The subject is quiet clear, I cannot find my FB friends on my iOS apps, and impossible to find them via the search field too!   Need help please.   Thanks   ...

cedric_pain

Regular

801 Views

7 replies

0 likes

  • 801 Views
  • 7 replies
  • 0 likes

Version of spotify compatible with iOS 5.1.1?

Spotify began stopping after a minute or two of play last week and the radio was unavailable even when I was on a wifi network with my 3g iPod Touch. I tried reinstalling, but now it says the app requires iOS 6 or higher (which is impossible with thi...

Visitor

Spotify began stopping after a minute or two of play last week and the radio was unavailable even when I was on a wifi network with my 3g iPod Touch. I tried reinstalling, but now it says the app req...

user-removed

Not applicable

1439 Views

2 replies

0 likes

  • 1439 Views
  • 2 replies
  • 0 likes

The Dreaded Only Local Files Can Be Synced Message.

Hi. I am using the spotify premium trial and trying to download the music on spotify to my ipod nano. After digging around on the internet and trying some things out myself, I have learned it to be impossible to sync spotify music onto the ipod nano,...

Newbie

Hi.                      I am using the spotify premium trial and trying to download the music on ...

BrianB

Newbie

4045 Views

8 replies

0 likes

  • 4045 Views
  • 8 replies
  • 0 likes

Solved!! Song order in favourites

In the iphone App i can change order in different playlists as discribed in other posts. For the favourites however its impossible. can someone help me? i want to order it by artist. greetz Ewoud

Casual Listener

In the iphone App i can change order in different playlists as discribed in other posts.    For the favourites however its impossible. can someone help me? i want to order it by artist....

ewoudk

Casual Listener

1256 Views

2 replies

0 likes

  • 1256 Views
  • 2 replies
  • 0 likes

Solved!! Unlimited streaming at mobile device

Hi everyone Spotimate! Is Unlimited subscription allow streaming at mobile device? Where i can found comparable table with Unlimited subscription. As far as i have understood from the "Get started" on landing and community it is possible. But my iOS ...

Casual Listener

Hi everyone Spotimate!   Is Unlimited subscription allow streaming at mobile device? Where i can found comparable table with Unlimited subscription.   As far as i have un...

Peter__

Community Legend

1168 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Premium only syncs iPhone 5 on ONE wifi network, not all recognized wifi connections.

When I first launched Spotify Premium mobile sync, I was connected to my work's wifi, and now my phone ONLY syncs on my work wifi and not when I am connected at home. Anyway to reset the WIFI "loyalty" or have it sync whenever the app is open on a re...

Casual Listener

When I first launched Spotify Premium mobile sync, I was connected to my work's wifi, and now my phone ONLY syncs on my work wifi and not when I am connected at home. Anyway to reset the WIFI "loyalt...

Peter__

Community Legend

711 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify, Siri, and Blutooth on an iPhone

Hi! Whenever I use Spotify on my iPhone in my car using the Bluetooth connection, it seems to spaz Siri out and I have to close Spotify to get Siri to work again. Obviously, Siri is a big help if you need to make a call when you're driving, so this i...

Newbie

Hi! Whenever I use Spotify on my iPhone in my car using the Bluetooth connection, it seems to spaz Siri out and I have to close Spotify to get Siri to work again. Obviously, Siri is a big help if you...

Peter__

Community Legend

1359 Views

1 replies

0 likes

IOS 7
iphone
  • 1359 Views
  • 1 replies
  • 0 likes

Use offline mode in car?

I'm new to Spotify, but basically I want to use offline mode anytime I leave the house or don't have WiFi so that it won't boost my data correct? So like if I want to listen to music in the car I should turn offline mode on?

Newbie

I'm new to Spotify, but basically I want to use offline mode anytime I leave the house or don't have WiFi so that it won't boost my data correct? So like if I want to listen to music in the car I sho...

Peter__

Community Legend

13152 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Free streaming failed after login with an older version of Spotify on another device

Hi, I would like to report a problem. Here are the steps. 1. Use latest Spotify that supports free streaming on my iPad with iOS 7.0.4. Free streaming works. 2. Then I use an older version of Spotify that does not support free streaming on my old iPh...

Casual Listener

Hi, I would like to report a problem. Here are the steps.   1. Use latest Spotify that supports free streaming on my iPad with iOS 7.0.4. Free streaming works.   2. Then I use ...

lofimusiclover1

Casual Listener

2014 Views

19 replies

1 likes

  • 2014 Views
  • 19 replies
  • 1 likes

Follow Artist Button on iPad -- Where is it?

I've deleted and then re-installed the latest Spotify app for my iPad 4 running on iOS 7.0.4 and for the life of me, I can't find a way to follow an artist -- what am I missing? (It works GREAT on my iPhone) Thanks!

Roadie

I've deleted and then re-installed the latest Spotify app for my iPad 4 running on iOS 7.0.4 and for the life of me, I can't find a way to follow an artist -- what am I missing? (It works GREAT on my...

boxeegrrrl

Roadie

2092 Views

2 replies

0 likes

  • 2092 Views
  • 2 replies
  • 0 likes

Available albums on Spotify not being listed on the relevant artist page

You search an artist, then go their page, some of their albums are missing. BUT! Search the name of the album and you can then find that album. I'll you give you an example that you can test out. Lou Reed's ablum 'Perfect Day' isn't listed on his art...

Visitor

You search an artist, then go their page, some of their albums are missing. BUT! Search the name of the album and you can then find that album.    I'll you give you an example that you ...

user-removed

Not applicable

767 Views

4 replies

0 likes

  • 767 Views
  • 4 replies
  • 0 likes

Why must we keep spotify opened if we sync ??

Does somebody know why MUST we keep spotify opened, on iphone, if we want to sync playlists ?? It´s very annoying ...Thanks

Casual Listener

Does somebody know why MUST we keep spotify opened, on iphone, if we want to sync playlists ?? It´s very annoying ... Thanks

0ubi

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Library support

I like the the fact that you guys have finally implemented a way for us to add album to our library in the new desktop app (0.9.8.150), but that change does not applies to the IOS users like me since the library catalogue does not even exist in the I...

Roadie

I like the the fact that you guys have finally implemented a way for us to add album to our library in the new desktop app (0.9.8.150), but that change does not applies to the IOS users like me since...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Playlist sync duplicate songs?

Hi all,I may be wrong on this but i have synced a lot of playlists to my iPhone and it appears that the same song is being syncronized to my phone multiple times causing more space to be used on my phone than i would like. If i am wrong on this and p...

Newbie

Hi all, I may be wrong on this but i have synced a lot of playlists to my iPhone and it appears that the same song is being syncronized to my phone multiple times causing more space to be used on ...

Peter__

Community Legend

1291 Views

4 replies

0 likes

  • 1291 Views
  • 4 replies
  • 0 likes

IOS 0.9.1.230 problems

I have a premium account, and never experienced any problems with spotfy. Suddenly now - I can not find my playlists, can not make any searches (get this "Something went wrong!" Try again) Browse function can not find any songs Discovr can't be loade...

Casual Listener

I have a premium account, and never experienced any problems with spotfy. Suddenly now - I can not find my playlists, can not make any searches (get this "Something went wrong!" Try again) Browse...

csbirk

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

Meta-data not changing

With 0.9.1, the song meta-data is incorrectly being sent to my cars head unit. It shows only the 1st song it plays in spotify and does not change when song changes or even a playlist change. The previous spotify version 0.9.0 had no issues with meta-...

Casual Listener

With 0.9.1, the song meta-data is incorrectly being sent to my cars head unit. It shows only the 1st song it plays in spotify and does not change when song changes or even a playlist change. The prev...

Joe

Community Legend

990 Views

1 replies

0 likes

metadata
problem
  • 990 Views
  • 1 replies
  • 0 likes

Songs uploaded from computer wont sync to iPhone

I uploaded songs from my computer to my spotify playlist but when i try to play them from my phone it wont play and it says sync is required. im a premium user so i dont see why this would happen

Newbie

I uploaded songs from my computer to my spotify playlist but when i try to play them from my phone it wont play and it says sync is required. im a premium user so i dont see why this would happen

Josh

Community Legend

1700 Views

3 replies

0 likes

  • 1700 Views
  • 3 replies
  • 0 likes