Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

  • 37124 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
  • 102622 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

  • 125826 Views
  • 19 replies
  • 38 likes

Spotify will not see iPhone 5s / Will not sync local songs

I have tried EVERYTHING in the forums. It got to the point where I REINSTALLED MY OS to figure out what the hell happened. Im at witts end. someone help me. Here are the things I've tried: -Reinstalling App and Desktop program (x20 and counting)-made...

Newbie

I have tried EVERYTHING in the forums. It got to the point where I REINSTALLED MY OS to figure out what the hell happened. Im at witts end. someone help me.    Here are the things I've ...

Joe

Community Legend

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Sync non-playlist tracks

Can i sync offline to my phone a track that is not in my playlist?

Regular

Can i sync offline to my phone a track that is not in my playlist?

Joe

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Sync a playlist selectively

Can i sync only some tracks from a large playlist to my phone? (as opposed to telling it to sync the whole playlist) Thanks

Regular

Can i sync only some tracks from a large playlist to my phone? (as opposed to telling it to sync the whole playlist)         Thanks

Joe

Community Legend

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Syncing Files?

Hey there,So I've followed all the steps needed to sync music onto my iPhone, and I'm not sure if this is meant to happen, but it only sync local files from my iTunes, which I already have on it, not the other songs in the playlists? Don't know wheth...

Casual Listener

Hey there, So I've followed all the steps needed to sync music onto my iPhone, and I'm not sure if this is meant to happen, but it only sync local files from my iTunes, which I already have on it, n...

ethereal16

Casual Listener

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

How to cancel subscription? No facebook

Hey guys. Need help canceling my subscription for Spotify and I don't have my facebook active anymore. Someone help. Finally getting tired of throwing 10$ away per month. Thanks!

Newbie

Hey guys. Need help canceling my subscription for Spotify and I don't have my facebook active anymore. Someone help. Finally getting tired of throwing 10$ away per month. Thanks!

Adam

Roadie

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

Spotify staying on lock screen after stopping music

Hello, After I am finished listening to my Spotify music on my iPhone, the last track played stays on the lock screen. The "play" button on the lock screen shows the pause icon which incidates that spotify is still playing, however it is not. The onl...

Visitor

Hello,   After I am finished listening to my Spotify music on my iPhone, the last track played stays on the lock screen.  The "play" button on the lock screen shows the pause icon which...

user-removed

Not applicable

1348 Views

2 replies

0 likes

  • 1348 Views
  • 2 replies
  • 0 likes

Offline modus not working

Basically I always have the "offline modus" on when im going to school (using iPhone 4)So i've downloaded a playlist and it came to my attention that when i play that playlist , spotify is still using alot of MB's while im in offline modus.Does any1 ...

Casual Listener

Basically I always have the "offline modus" on when im going to school (using iPhone 4) So i've downloaded a playlist and it came to my attention that when i play that playlist , spotify is still ...

Metuni

Casual Listener

980 Views

4 replies

0 likes

Other
  • 980 Views
  • 4 replies
  • 0 likes

While listening to synced music, Spotify uses too much data

Hi everyone, I use Spotify on my iphone mainly to listen to playlists the I've synced to listen offline and don't think that the amount of data Spotify uses while listening to music that's already on my phone is reasonable. I've used spotidy on the g...

Regular

Hi everyone,   I use Spotify on my iphone mainly to listen to playlists the I've synced to listen offline and don't think that the amount of data Spotify uses while listening to music that's...

Peter__

Community Legend

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Solved!! App Crashing After Password Change

Description Spotify app continues to crash after opening after changing password. A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed password via the Spotify Website. 3. Opened Spotify on iPad. 4. Automatical...

Community Legend

Description Spotify app continues to crash after opening after changing password.   A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed passwor...

Peter__

Community Legend

4235 Views

9 replies

0 likes

  • 4235 Views
  • 9 replies
  • 0 likes

Move Thumbs up/down

In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit one or the other instead of the intended button. This...

Visitor

In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit on...

dinomight

Spotify Star

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Shuffle Play

I still can't find the "shuffle play " feature they announced last week. I want to listen to all songs by a single artist shuffled.

Regular

I still can't find the "shuffle play " feature they announced last week. I want to listen to all songs by a single artist shuffled.

Kenneth11

Regular

2344 Views

10 replies

0 likes

  • 2344 Views
  • 10 replies
  • 0 likes

Spotify Crashing on starup (facebook password change)

Hi, i just found a bug on the ios app! I recently changed my password on facebook and since my spotify app is login with facebook it crashed when i started the app!

Newbie

Hi, i just found a bug on the ios app! I recently changed my password on facebook and since my spotify app is login with facebook it crashed when i started the app!   

Peter__

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Won't sync all songs on Iphone 5

I am having so many issues lately with all of my songs syncing on spotify. I gave up a long long time ago on trying to get my own music on spotify, it's not songs from spotify that will not sync. I have tried closing and reopening the app multiple ti...

Casual Listener

I am having so many issues lately with all of my songs syncing on spotify. I gave up a long long time ago on trying to get my own music on spotify, it's not songs from spotify that will not sync. I h...

Peter__

Community Legend

1719 Views

1 replies

0 likes

  • 1719 Views
  • 1 replies
  • 0 likes

Spotify special behaviors

Dear all, I currently use Spotify free version on my iPad Air, my Macbook Retina without problem.I've installed iPhone version but here i had a special behavior. All musics (in my personnal play list or not) cannot be played except play randomly.Each...

Newbie

Dear all,   I currently use Spotify free version on my iPad Air, my Macbook Retina without problem. I've installed iPhone version but here i had a special behavior. All musics (in my pers...

Peter__

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

my spotify app on my iphone has irreversably changed language

My kids accidently changed language setting on my iphone to Japanese. When I changed it back to Swedish, a few apps were still in Japanese, including my Spotify app! I tried to reinstall the app, but it came back still in japanese. I can't find langu...

Newbie

My kids accidently changed language setting on my iphone to Japanese. When I changed it back to Swedish, a few apps were still in Japanese, including my Spotify app! I tried to reinstall the app, but...

Peter__

Community Legend

1861 Views

2 replies

0 likes

  • 1861 Views
  • 2 replies
  • 0 likes

Playlist songs not showing up on Iphone

So I made a playlist and then the artist had one of their cds taken off spotify... so I bought the CD and the local files were added to spotify and then I was able to listen to the songs on my playlist using my computer... however, these songs aren't...

Regular

So I made a playlist and then the artist had one of their cds taken off spotify... so I bought the CD and the local files were added to spotify and then I was able to listen to the songs on my playli...

Joe

Community Legend

5831 Views

11 replies

0 likes

  • 5831 Views
  • 11 replies
  • 0 likes

Changed password, now Spotify app crashes after telling me it can't login

So, how do I fix this without once again doing the whole "uninstall app completely and then reinstall and resync all offline playlists" thing?

Regular

So, how do I fix this without once again doing the whole "uninstall app completely and then reinstall and resync all offline playlists" thing?

AKF3

Regular

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
  • 0 likes

I can't sync my playlists manually without Spotify making all playlists sync!

(Not sure if this goes under the Mac board or iOS, so here it goes) Hi, I'm in a bit of a dilemma here. I only want to sync maybe 3-4 playlists out of my 9 total playlists, but when I select the playlists I want to sync manually, it goes back to sync...

Visitor

(Not sure if this goes under the Mac board or iOS, so here it goes)   Hi, I'm in a bit of a dilemma here.   I only want to sync maybe 3-4 playlists out of my 9 total playlists, but ...

Peter__

Community Legend

2267 Views

6 replies

0 likes

  • 2267 Views
  • 6 replies
  • 0 likes

Solved!! Only local files were synced

When trying to sync to my iPhone I get the message "Only local files synced" on each of the other playlists. What am I doing wrong????

Newbie

When trying to sync to my iPhone I get the message "Only local files synced" on each of the other playlists.  What am I doing wrong????

Joe

Community Legend

24648 Views

61 replies

4 likes

  • 24648 Views
  • 61 replies
  • 4 likes