Error code 408

[Meleicel]

Hi!!I can't log in in my account it says error code 408 and I can't do anything. This is happening since 3 days ago and I haven't changed anything or done anything...what can I do??thanks

[MikeyB · Accepted solution]

Hi there @Meleicel! Welcome to the Spotify Community!

Have you referred to this article? Please let us know if that article has not helped you in any way or if you're confused by its content.

[Rosco88]

I am living in Australia and I can no longer log into spotify on my ipad mini or adroid Galaxy S2. The ipad returns error 408. My country setting is set to Australia and I am in Australia so I don't understand the issue. I was recently back in the UK for 3 weeks and was using spotify on both devices during this period with no problems and they have been working back here in Australia since the beggining of this month, until yesterday,

[Peter__]

It might be worth reinstalling the apps? http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

[Rosco88]

I have reinstalled the apps on my ipad and my android phone but this has not solved the problem. I also tried reinstalling Spotify on my laptop (which was working before), now I cannot sign in on my laptop either.

My account  country is set to Australia, I am trying to access from Australia and I am not using any proxy server, just my standard ADSL WIFI at home.

[Peter__]

Also worth double checking does your IP address geo-locate to Australia?

http://whatismyipaddress.com/