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Can’t view/listen to music

Can’t view/listen to music

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

when I click to view a list of songs under an artist, nothing happens. I’ve restarted, updated, redownloaded the app, as well as restarted my phone. The problem wasn’t fixed. I can’t add new music nor play music previews. How am I supposed to continue listening and using the app if I am unable to add new music? Hm? 

 

Reply
1 Reply

Hello @Tarina

 

Thank you for reaching out here in the Community!

 

Please take a look at this Ongoing Issue

 

If that's something you're experiencing, make sure to add your +VOTE and provide a comment there with the information form Status Update.

You can also subscribe to that thread via the three dot menu, so you'll be notified with all the future updates. 

 

Have a great day! 

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