Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236839 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118190 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446695 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305290 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it’s liked, so I don’t know how to get my liked songs...
Suddenly without even updating the app, my liked songs disappeared it started to say I had nothing liked, however when I tried to look up for a song that used to be un my liked songs it still says it...
Spotify Star
850 Views
1 replies
1 likes
PlanPremiumCountryIndiaDevice(iPhone, Desktop)Operating System(iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tried reinstalling and everything, still the problem persists. It's been three days no...
Plan Premium Country India Device (iPhone, Desktop) Operating System (iOS 10, Windows) My Question or Issue: I can't see my "Daily Mixes". It has magically disappeared. I tri...
Casual Listener
2191 Views
5 replies
0 likes
Plan PremiumPremiumCountry Canada DeviceIphone XR/Ipad prIOS 13.6.1Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking for.... Anybody had this and knows how to fix it? I deleted the spotify app, ...
Plan Premium Premium Country Canada Device Iphone XR/Ipad pr IOS 13.6.1 Hello, when i try to add a song to a playlist only a few playlist ‘’appears’’ and not the one i’m looking f...
Community Legend
1316 Views
3 replies
0 likes
I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to work let alone have the songs show up in the playlists on ...
I've allowed spotify through my firewall, updated frimware on both devices, and I'm connected to the same wifi network (using university wifi if it matters). I still can't get offline sync to w...
Spotify Legend
14413 Views
11 replies
2 likes
Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the app to use non standard ports? I cannot lower my Fi...
Using Spotify on iPhone X. Lately I noticed that when I switched to WIFI (Xfinity) connection, the Spotify app won't stream. Is this an issue of blocked ports? Did the Spotify developers updated the ...
Spotify Legend
3385 Views
2 replies
0 likes
Hi,I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed playlists. However, playlists I create show up fine.I've ...
Hi, I've had this problem for over a year now. I can follow playlists fine and they show up in the 'playlists' tab, but they don't show up on my public profile, so friends can't see my followed play...
Spotify Legend
8277 Views
4 replies
1 likes
PlanPremiumCountryUS DeviceiPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify)Operating System(iOS idk not current) My Question or IssueMy liked playlist suddenly is empty, whenever I go and see a song t...
Plan Premium Country US Device iPhone 5 se (yes it’s old but it works very well so the age of the phone shouldn’t affect spotify) Operating System (iOS idk not current) ...
Newbie
962 Views
2 replies
1 likes
Plan PremiumCountry Canada Device iPhone 11 Pro max Operating SystemNewest iOS operating system My Question or Issuei just got a new iPhone 11 Pro Max, put everything onto new phone. Logged in to Spotify and I see that pretty much all of my liked son...
Plan Premium Country Canada Device iPhone 11 Pro max Operating System Newest iOS operating system My Question or Issue i just got a new iPhone 11 Pro Max, ...
Spotify Star
1219 Views
3 replies
0 likes
PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...
Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2 My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...
Spotify Star
1060 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is a topic I see over and over on Spotify and I have the answer. Power your phone down c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This is...
497 Views
0 replies
0 likes
PlanPremiumCountryItalyDevice(iPhone 7 - PC)Operating System(iOS 13, Windows 10) My Question or Issue Hello everyone!I have a sync problem between the desktop version of Spotify and the iOS one.I put a lot of songs into Spotify's "Favorite Songs" pla...
Plan Premium Country Italy Device (iPhone 7 - PC) Operating System (iOS 13, Windows 10) My Question or Issue Hello everyone! I have a sync problem between the desktop versio...
Spotify Star
602 Views
1 replies
0 likes
PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13.6My Question or IssueDiscord status isnt showing for me, something im doing wrong?
Plan Free Country England Device iPhone SE Operating System iOS 13.6 My Question or Issue Discord status isnt showing for me, something im doing wrong?
Spotify Star
893 Views
1 replies
0 likes
PlanPremiumCountryIndonesia Device(iPhone 11, HP Spectre Folio 2018)Operating System(iOS 13.5.1, Windows 10) Several playlists (made by other users) that i’d like to listen to and have added to my library won’t show any of the songs. It doesn't happe...
Plan Premium Country Indonesia Device (iPhone 11, HP Spectre Folio 2018) Operating System (iOS 13.5.1, Windows 10) Several playlists (made by other users) that i’d like to lis...
Spotify Star
930 Views
2 replies
0 likes
Hi! Is it possible to hide the Album Artwork in Spotify on iPhone? So it doesn't show on the lockscreen?
Hi! Is it possible to hide the Album Artwork in Spotify on iPhone? So it doesn't show on the lockscreen?
Moderator
1518 Views
3 replies
0 likes
PlanPremiumCountryDenmarkDeviceiPhone 7, Lenovo laptopOperating SystemiOS 10, Windows 10,etc. I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on both devices. I’ve tried syncing both via the same wifi but also by opening ...
Plan Premium Country Denmark Device iPhone 7, Lenovo laptop Operating System iOS 10, Windows 10,etc. I feel like I’ve tried every tip there is. I’ve made sure spotify is updated on bo...
Casual Listener
757 Views
1 replies
0 likes
PlanPremiumCountry DeviceIphone XOperating SystemIOS My Question or IssueI cant play callmekarizma’s song petrified and iamjakehill’s song wash your hands. I can still play every other explicit song i have. I’ve Turned the explicit filter on and off ...
Plan Premium Country Device Iphone X Operating System IOS My Question or Issue I cant play callmekarizma’s song petrified and iamjakehill’s song wash your hands. I can...
666 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPod 7th GenerationOperating SystemiOS 14 Public beta My Question or IssueHi, I have an idea for an upcoming Spotify Update for the upcoming iOS 14 releasing this fall currently in beta. They have come out with these app wid...
Plan Premium Country US Device iPod 7th Generation Operating System iOS 14 Public beta My Question or Issue Hi, I have an idea for an upcoming Spotify Update for the upcoming...
Casual Listener
2467 Views
2 replies
0 likes
PlanPremiumCountry Italy DeviceIphone XOperating Systemios13 On my iphone every time i go to the categories section and then to the Podcasts category the page simply does not load up. There is the Podcasts header but nothing else (see screenshot). I ...
Plan Premium Country Italy Device Iphone X Operating System ios13 On my iphone every time i go to the categories section and then to the Podcasts category the page...
Spotify Legend
938 Views
3 replies
0 likes
PlanPremiumDevice(iPhone X)Operating System(iOS 13) My Question or IssueSpotify on my phone is no longer downloading songs that I have locally on my computer, they used to download whenever I would add them to the folder, but they've stopped. I had t...
Plan Premium Device (iPhone X) Operating System (iOS 13) My Question or Issue Spotify on my phone is no longer downloading songs that I have locally on my computer, they used to downlo...
Spotify Star
690 Views
1 replies
0 likes
PlanPremiumCountryGermany Device(iPhone SE)Operating System(iOS 13) My Question or Issue On one specific song and only on my phone (works on the windows 10 app) the audio is missing from 0:37 to 2:06. The song in question is called "Bitte stichel wie...
Plan Premium Country Germany Device (iPhone SE) Operating System (iOS 13) My Question or Issue On one specific song and only on my phone (works on the windows 1...
Spotify Star
638 Views
1 replies
0 likes
