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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42521 Views
  • 15 replies
  • 36 likes
  • 42521 Views
  • 15 replies
  • 36 likes

Every time I try to log into my artist page

it keeps saying we experienced some troubles trying to log you in. It's usually already logged in but for some reason it wasn't loading my stream page or anything so I logged out and tried to log back in and it won't let me log in at all.

  • Casual Listener
  • it keeps saying we experienced some troubles trying to log you in. It's usually already logged in but for some reason it wasn't loading my stream page or anything so I logged out and tried to log bac...
  • Shaedollas
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Spotify app keeps redownloading all of my downloaded songs

This used to not really happen to me but as of recently (last 1-2 months) it keeps happening. During that time I haven't listened to anything on Spotify on my iPhone but I want to use it for Spotify again soon. I haven't started the Spotify iOS app f...

  • Visitor
  • This used to not really happen to me but as of recently (last 1-2 months) it keeps happening. During that time I haven't listened to anything on Spotify on my iPhone but I want to use it for Spotify ...
  • Loxer
  • Community Legend
  • 1009 Views
  • 1 replies
  • 0 likes
  • 1009 Views
  • 1 replies
  • 0 likes

Solved!! Auto Downloading Discover Weekly

On iOS, if I was to leave my spotify open overnight, would my discover weekly update and download the new songs when the playlist updates, or do I have to reopen or something.

  • Music Fan
  • On iOS, if I was to leave my spotify open overnight, would my discover weekly update and download the new songs when the playlist updates, or do I have to reopen or something.
  • mkoenn
  • Visitor
  • 1711 Views
  • 2 replies
  • 0 likes
  • 1711 Views
  • 2 replies
  • 0 likes

How to reset to default settings?

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  • Newbie
  • Hello. How to reset to default settings?   https://bestpornever.me the most popular xxx sites on the web!  
  • Loxer
  • Community Legend
  • 1760 Views
  • 1 replies
  • 0 likes
  • 1760 Views
  • 1 replies
  • 0 likes

Can’t connect with Mobile data

i having trouble with my spotify connection.. it doesn’t connect with mobile data 4G but it’s absolutely perfect connect with wifi ... i m using i phone 11 .. and i m from India please give me solutions.. I tried everything..

  • Casual Listener
  • i having trouble with my spotify connection.. it doesn’t connect with mobile data 4G but it’s absolutely perfect connect with wifi ... i m using i phone 11 .. and i m from India 🇮🇳  please gi...
  • Loxer
  • Community Legend
  • 411 Views
  • 3 replies
  • 0 likes
  • 411 Views
  • 3 replies
  • 0 likes

Thirty minutes of add free music

PlanFreeCountry USA DeviceiPhone 8+Operating systemios 11.4 My Question or Issue I already posted this on suggestions, if since it needs votes there to actually be paid attention to... Several years ago (2-3ish?) when you were listening to Spotify fr...

  • Music Fan
  • Plan Free Country  USA  Device iPhone 8+ Operating system ios 11.4   My Question or Issue  I already posted this on suggestions,  if since it needs votes there to a...
  • hadagaj
  • Regular
  • 6460 Views
  • 6 replies
  • 3 likes
  • 30 minutes
    30 minutes ad free issue
    ad-free
    driving
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    safety
  • 6460 Views
  • 6 replies
  • 3 likes

App keeps unfollowing artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I follow all the suggested artists which are recommended because I have liked some of their ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 498 Views
  • 0 replies
  • 1 likes
  • 498 Views
  • 0 replies
  • 1 likes

Musixmatch error when connecting

PlanFreeDeviceiPad Pro Operating SystemiPadOS 13.4.1 My Question or IssueHas anyone home across this error? I have tried the following to fix it, but nothing has worked:Restarting deviceUninstalling Musixmatch Clearing musixmatch’s third party access...

  • Roadie
  • Plan Free Device iPad Pro  Operating System iPadOS 13.4.1   My Question or Issue Has anyone home across this error?   I have tried the following to fix it, but nothing has wo...
  • 470 Views
  • 0 replies
  • 1 likes
  • 470 Views
  • 0 replies
  • 1 likes

Downloaded playlist deletes itself when offline

Plan:PremiumCountry:USDevice:iPhone XsOperating SystemiOS 13My Question or IssueThis is an issue that is only happening with only one of my playlists. This is a playlist that I have downloaded so what happens that if I start up Spotify while connecte...

  • Visitor
  • Plan: Premium Country: US Device: iPhone Xs Operating System iOS 13 My Question or Issue This is an issue that is only happening with only one of my playlists. This is a playlist that I have...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Home Tab Made for You - Gone?!?

Plan PremiumCountry United States Device iPhone 7Operating System iOS software version 12.1.4 (16D57) - software is outdated. I refuse to update. When I had my 5S I updated and it rendered the phone inoperable. I took it to Apple and the tech guy end...

  • Casual Listener
  •   Plan Premium Country United States   Device iPhone 7 Operating System iOS software version 12.1.4 (16D57) - software is outdated. I refuse to update. When I had my 5S I updated and i...
  • BLD1
  • Casual Listener
  • 1680 Views
  • 2 replies
  • 0 likes
  • 1680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Collaborative Playlist - Songs don't show user that added song on iPhone!!

Hello! My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out. It's important for us to understand which friend/user added a particular song to a playlist. This always used to show up in the playlis...

  • Newbie
  • Hello!   My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out.  It's important for us to understand which friend/user added a particu...
  • drewpalmer15
  • Visitor
  • 1039 Views
  • 3 replies
  • 0 likes
  • 1039 Views
  • 3 replies
  • 0 likes

Spotify función lyrics

PlanPremium FamiliarCountryMéxico Device iPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueEn mi aplicación no aparecen las letras de ninguna canción, la versión de Spotify que tengo es 8.5.55.856Ya desinstalé de forma sencilla y también si...

  • Newbie
  • Plan Premium Familiar Country México  Device  iPhone 11 Pro Operating System iOS 13.4.1   My Question or Issue En mi aplicación no aparecen las letras de ninguna canción, la ...
  • 1319 Views
  • 0 replies
  • 10 likes
  • 1319 Views
  • 0 replies
  • 10 likes

How to Search Japanese Musics in Hiragana

PlanPremiumCountryTaiwanDeviceiPhone SE, iPad ProOperating SystemiOS 13 My Question or IssueHow Could I search Japanese Musics in Hiragana?I can only search them in English now, and it's not easy to use!

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone SE, iPad Pro Operating System iOS 13   My Question or Issue How Could I search Japanese Musics in Hiragana? I can only search them in English...
  • OneByBoo
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

App skipping tracks on Mac, iPhone and Web Player

Hi guys, I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren't on my playlist. I'm having the problem with my account ac...

  • Visitor
  • Hi guys,   I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

App says I’m offline - iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app says I’m offline even though I’m online, full signal. I’ve logged out and removed and...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

Solved!! App not working on iPhone ios 10.3.3

When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing

  • Casual Listener
  • When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing 
  • SBR
  • Casual Listener
  • 4214 Views
  • 4 replies
  • 0 likes
  • 4214 Views
  • 4 replies
  • 0 likes

Liked songs disappear

PlanFreeCountry NetherlandsDeviceiPhone 6 plusOperating SystemiOS 11 My Question or IssueWhen I opened the app, it was not as before. My ‘liked songs’ folder have disappeared completely. Please, how do I fix this?

  • Casual Listener
  • Plan Free Country  Netherlands Device iPhone 6 plus Operating System iOS 11   My Question or Issue When I opened the app, it was not as before. My ‘liked songs’ folder have disapp...
  • OleMadden
  • Casual Listener
  • 5008 Views
  • 2 replies
  • 0 likes
  • 5008 Views
  • 2 replies
  • 0 likes

Unable to log in on iPad 7th gen

Plan PremiumCountry PolandDevice iPad 7th genOperating System iOS 13.4 My Question or IssueCannot log in to Spotify on my iPad neither via e-mail and password nor via link sent to my e-mail (message pops up that it is not valid anymore). I don't have...

  • Casual Listener
  • Plan Premium Country Poland Device iPad 7th gen Operating System iOS 13.4   My Question or Issue Cannot log in to Spotify on my iPad neither via e-mail and password nor...
  • szewcu
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

"Don't Like" button missing from 8.5.54 update

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like this artist". When the button was used the song would ...

  • Regular
  • As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like thi...
  • OneByBoo
  • Roadie
  • 758 Views
  • 1 replies
  • 3 likes
  • 758 Views
  • 1 replies
  • 3 likes

Superuser Contribution ADDEBBITI SENZA AVERE ABBONAMENTI

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese gratis, vorrei capire cosa devo fare per provare alm...

  • Casual Listener
  • ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese g...
  • Elena
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes