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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245902 Views

27 replies

5 likes

  • 245902 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130775 Views

119 replies

13 likes

Other
  • 130775 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309645 Views

62 replies

16 likes

  • 309645 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133385 Views

19 replies

38 likes

  • 133385 Views
  • 19 replies
  • 38 likes

Superuser Contribution Match Local Files to Spotify

PremiumUnited States/// I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far I'm only able to add local files to the desktop app, but when I...

Regular

Premium United States ///   I have over 1,000 local songs in my iTunes catalog that I'd like to "convert" to Spotify so I'm able to listen to them anywhere. Is there a way to do that? So far...

BoscoDomingo

Casual Listener

3666 Views

2 replies

0 likes

  • 3666 Views
  • 2 replies
  • 0 likes

Superuser Contribution I accidentally hid a song from my liked songs, now I can’t unhide it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe song was Maze of Memories by Stray Kids, one of my favourite songs. I’d really like to be...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The son...

Mihail

Spotify Legend

14962 Views

11 replies

4 likes

  • 14962 Views
  • 11 replies
  • 4 likes

Superuser Contribution Playlist order changes when offline

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's filtered by "personalized"). Super annoying that it...

Casual Listener

I've rearranged the order of my playlists on my desktop, and it syncs fine with my iPhone when it's online. But when I'm not on wifi or data, the playlists on my phone change order (even though it's ...

Ver

Spotify Legend

2635 Views

10 replies

1 likes

  • 2635 Views
  • 10 replies
  • 1 likes

Superuser Contribution WhatsApp audios and Siri issues.

PlanPremiumCountryArgentina DeviceiPhone XSOperating SystemiOS 12.4 My Question or IssueRandomly, you cannot record/play a voice message in WhatsApp even if you're not playing any music. When you try to record a message, it cancels out. When you try ...

Casual Listener

Plan Premium Country Argentina   Device iPhone XS Operating System iOS 12.4   My Question or Issue Randomly, you cannot record/play a voice message in WhatsApp even if you're n...

Mihail

Spotify Legend

1666 Views

4 replies

0 likes

  • 1666 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Some music won’t play offline

PlanPremiumCountryGermanyDeviceiPhone 7Operating System(iOS 12.3.1 My Question or IssueI have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, only some songs play. (For example “Rolex” by “Capital Bra”; “Nie wieder broke” by “K...

Casual Listener

  Plan Premium Country Germany Device iPhone 7 Operating System (iOS 12.3.1   My Question or Issue I have downloaded 358 songs on my phone. Ever since im on vacation in Brazil, o...

Ver

Spotify Legend

3696 Views

6 replies

0 likes

  • 3696 Views
  • 6 replies
  • 0 likes

Apple Watch App

Hi there,I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I run. For some reason, the Spotify app does not allow me...

Newbie

Hi there, I've just cancelled my Apple Music subscription and come across to Spotify Premium. I do lot of running and use my Apple Watch with cellular to Bluetooth to my wireless earphones when I ru...

Billy-J

Spotify Star

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Friend Activity for Mobile

Why can there not be a friend activity for mobile phones? There should be a chance that people can see what their friends/followers are listening to.

Visitor

Why can there not be a friend activity for mobile phones?  There should be a chance that people can see what their friends/followers are listening to. 

Billy-J

Spotify Star

1067 Views

1 replies

0 likes

Friend Activity
Mobile
mobile friend activity
  • 1067 Views
  • 1 replies
  • 0 likes

Gaps between songs

Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing after i switch songs, and it also makes my dad go “oh, ...

Visitor

Hello! I listen to music from my liked songs in the car, and i’m very picky about what i play in front of my dad, so i shuffle around a lot. Ir annoys me when the song immediately starts playing afte...

Heythatsme

Community Legend

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to wipe Liked playlist???

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.2My Question or IssueI have recently been trying to organize my music better. I listen to a very small range of artists and albums. I just noticed that my "liked" playlist has almost...

Newbie

Plan Premium Country United States Device iPhone 7 Operating System iOS 12.2 My Question or Issue I have recently been trying to organize my music better. I listen to a very small range of a...

Alex

Spotify Legend

11573 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Songs are skipping

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep skipping. My wifi is off and it still happens. I go o...

Casual Listener

Every morning going to work and every afternoon coming home from work I'm always listening to music! It helps me relax! The last couple of days my liked songs which are downloaded for offline keep sk...

Garciamm624

Casual Listener

1399 Views

2 replies

2 likes

  • 1399 Views
  • 2 replies
  • 2 likes

Superuser Contribution Lost my liked songs after update

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it all back without putting them all back myself ?

Visitor

hi all so I done the new update on my phone and I went back onto Spotify and I went to my liked songs folder and all the songs have gone but folder still there ? Anyone able to help how I can get it ...

Lisavyvy

Visitor

15415 Views

12 replies

3 likes

  • 15415 Views
  • 12 replies
  • 3 likes

iPhone App Login Issue (no error message)

PlanPremium CountryUnited Kingdom DeviceiPhone XR Operating SystemiOS 13 My Question or IssueI went on to my Spotify app this afternoon to find I’d been logged out, so I checked my emails and I had an email from no-reply saying my password had been r...

Visitor

Plan Premium   Country United Kingdom   Device iPhone XR   Operating System iOS 13   My Question or Issue I went on to my Spotify app this afternoon to find I’d bee...

Loxer

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Can I sort charts that Spotify created?

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is by number of daily plays. Help?

Regular

Spotify has top 50 charts by country and hits by genre. I would like to sort these playlists by recently added songs so I can listen to those I haven't seen yet, but the only way I can see to sort is...

Loxer

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

When I select a new song it goes blank

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro If I’m playing a song, and select a new song, it just goes blank. I’ve added a photo of the screen I keep getting. Very frustrating when I’m listening on Bluetooth in my car, because I have to switch to ...

Casual Listener

  Plan Premium Country Australia Device iPhone 11 Pro    If I’m playing a song, and  select a new song, it just goes blank. I’ve added a photo of the screen I keep getting...

Loxer

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

iphone xs

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice

Casual Listener

i cant display the lyric and i premium user.. please solve this ASAP. as i a good karaoke singer need to practice   

Billy-J

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Sleep timer not appearing

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timerPlanPremiumCountryPhilippines Device(iPad 9.7inch 6th-generation,Oppo f1s,Lenovo l340Operating SystemIOS 13.6,Windows 10 version 2004latest ...

Casual Listener

No sleep timer appearing music but have sleep timer on podcast.All of us in the family plan has no sleep timer Plan Premium Country Philippines  Device (iPad 9.7inch 6th-generation,Oppo f1...

xShiizMu

Casual Listener

18717 Views

2 replies

0 likes

  • 18717 Views
  • 2 replies
  • 0 likes

Solved!! All my liked songs are gone

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) PlanPremiumCountryCzech republicDeviceI phone7Operating ...

Casual Listener

All my liked songs has been gone since few weeks, after i upgrade my IOS. I can still see some of songs in artist album, but there’s none in ‘liked song’ Can i restore it? (i also upgraded app) ...

Billy-J

Spotify Star

1283 Views

3 replies

0 likes

  • 1283 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music won’t play I get a message that says safari cannot open the page because the address is incali

I can’t get music to play. It says safari cannot open the page because the address is invalid

Newbie

I can’t get music to play. It says safari cannot open the page because the address is invalid 

Mihail

Spotify Legend

1686 Views

3 replies

0 likes

  • 1686 Views
  • 3 replies
  • 0 likes

TROUBLE: Spotify Mobile App iOS 13.6 on iPad 2019

Hi. A longtime Spotify Premium user here. Having a few troubling and unnecessary annoyances with the Spotify mobile app. 1. Spotify doesn’t play in the background if any other app is running. It used to play in the background so idk why it doesn’t do...

Casual Listener

Hi. A longtime Spotify Premium user here.   Having a few troubling and unnecessary annoyances with the Spotify mobile app.  1. Spotify doesn’t play in the background  if any oth...

Rkehler

Newbie

1174 Views

1 replies

1 likes

  • 1174 Views
  • 1 replies
  • 1 likes

Where did “delete playlist” option go?

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

Casual Listener

I want to delete playlists on iPhone app. If I go to my library>playlists>select playlist>3 dot drop down menu, there is not an option to delete playlist. Thoughts?

GeeMpnie

Casual Listener

1265 Views

2 replies

1 likes

  • 1265 Views
  • 2 replies
  • 1 likes