Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60295 Views
16 replies
37 likes

60295 Views
16 replies
37 likes

Playing playlist doesn't work - it jumps to the next song in queue

PlanPremiumCountryUSADeviceiPhone SE 2020My Question or IssueRecently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you need to clear your queue, but I have a lot of songs in there I don't...

bsdevlin99
Casual Listener
Plan Premium Country USA Device iPhone SE 2020 My Question or Issue Recently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you nee...
2020-05-29 3:44:47 PM
2020-05-30 5:23:42 PM
Loxer
Community Legend
593 Views
2 replies
0 likes

593 Views
2 replies
0 likes

[BUG] Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

tomasvaril
Casual Listener
Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
2020-05-30 10:31:49 AM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

VMG1
Regular
Plan Premium Country Iceland Device (iPhone sx) Operating System (iOS 13.5) My Question or Issue don't like button missing from discover weekly
2020-05-25 12:05:37 PM
2020-05-30 4:22:26 AM
VMG1
Regular
468 Views
3 replies
0 likes

468 Views
3 replies
0 likes

Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

Jentera
Casual Listener
Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is...
2020-05-29 9:37:29 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

aplummer23
Visitor
I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...
2020-05-29 5:01:10 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Shaanthosh
Casual Listener
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
2019-05-21 1:19:04 AM
2020-05-28 11:31:52 PM
buzzcut
Casual Listener
3716 Views
7 replies
0 likes
Help

3716 Views
7 replies
0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

ari13lula2022
Visitor
Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or Issue Prezados, ...
2020-05-28 11:08:48 PM
463 Views
0 replies
0 likes

463 Views
0 replies
0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Ofirl
Newbie
Plan Premium Country Israel Device IPhone Xs Operating System iOS 13.5 My Question or Issue When going to the queue and changing the song order using the drag handles t...
2020-05-28 7:53:27 PM
2020-05-28 10:51:32 PM
AdamDamon
Spotify Star
453 Views
1 replies
0 likes
bug

453 Views
1 replies
0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Riverajason
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-28 4:59:44 PM
2020-05-28 5:11:51 PM
Billy-J
Spotify Star
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Maglie22
Visitor
Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
2020-05-28 11:46:11 AM
2020-05-28 4:28:30 PM
Xenia
Moderator
650 Views
1 replies
0 likes
Account
Other

650 Views
1 replies
0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

HyyHYY
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
2020-05-28 2:25:34 AM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Highway190
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
2020-05-25 3:11:20 PM
2020-05-28 1:20:06 AM
Highway190
Regular
1171 Views
5 replies
0 likes
iOS
Other

1171 Views
5 replies
0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

afiqzudinhadi
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
2020-04-28 11:28:41 AM
2020-05-27 8:43:36 PM
afiqzudinhadi
Casual Listener
755 Views
5 replies
0 likes

755 Views
5 replies
0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

DJCarlos
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
2020-05-27 12:58:34 PM
2020-05-27 7:18:10 PM
Onewave
Roadie
760 Views
3 replies
0 likes

760 Views
3 replies
0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Caleb21
Casual Listener
Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1 My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
2020-05-20 2:14:00 AM
2020-05-27 5:37:30 PM
jbonacci-ca
Casual Listener
2123 Views
4 replies
0 likes

2123 Views
4 replies
0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

yk5-k_59oarsq
Casual Listener
Plan Premium Country AT Device iPad Operating System iOS 13.5 My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
2020-05-26 9:24:12 AM
2020-05-27 3:54:12 PM
yk5-k_59oarsq
Casual Listener
364 Views
1 replies
1 likes

364 Views
1 replies
1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

ben_leclair
Regular
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
2019-08-10 5:12:56 AM
2020-05-27 12:47:12 PM
MattSuda
Spotify Star
952 Views
7 replies
0 likes

952 Views
7 replies
0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

WonderBranch
Visitor
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ...
2019-12-17 9:34:42 PM
2020-05-27 12:13:02 PM
MattSuda
Spotify Star
892 Views
1 replies
5 likes
App & Features

892 Views
1 replies
5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Flook75
Regular
Plan Premium Country Uk Device iPod touch 6th Generation Operating System Latest update My Question or Issue Hi, This has been happening since the last couple o...
2020-05-27 11:19:36 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

WoogieDasKamel
Regular
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
2020-05-26 12:32:38 PM
2020-05-27 8:03:07 AM
WoogieDasKamel
Regular
464 Views
2 replies
0 likes

464 Views
2 replies
0 likes

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