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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36636 Views

40 replies

10 likes

  • 36636 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101937 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298740 Views

61 replies

16 likes

  • 298740 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125618 Views

19 replies

38 likes

  • 125618 Views
  • 19 replies
  • 38 likes

Unable to view songs whenever I click on album/artist songs

PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...

Visitor

Plan Free Country USA Device iPhone 11  Operating System iOS 13   My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available from ...

SweetE2002

Casual Listener

6182 Views

13 replies

14 likes

iOS
  • 6182 Views
  • 13 replies
  • 14 likes

Can’t load albums

PlanFreeCountryUSADevice iPhone 8Operating SystemiOS 10 My Question or IssueFor some reason every time I go to click an album to view the song’s it won’t load. Spotify please fix this it’s been like this for weeks.

Visitor

Plan Free Country USA Device  iPhone 8 Operating System iOS 10   My Question or Issue For some reason every time I go to click an album to view the song’s it won’t load. Spotify p...

SweetE2002

Casual Listener

792 Views

2 replies

2 likes

  • 792 Views
  • 2 replies
  • 2 likes

Downloaded Songs undownloading themselves

Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song and I am forced to redownload. PlanPremiumCountryUS...

Casual Listener

Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song ...

Billy-J

Spotify Star

422 Views

1 replies

1 likes

  • 422 Views
  • 1 replies
  • 1 likes

i select a music and when music finishes, starts another music which i did not select!!!

PlanPremiumCountryportugalDevice(iPhone 10)Operating System(iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the list. However, after listening to the first song, it starts another playlist which I did not s...

Visitor

  Plan Premium Country portugal Device (iPhone 10) Operating System (iOS 10, c.)   My Question or Issue   I select a playlist and I expect to listen to the songs in the lis...

Billy-J

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Songs of the artists

PlanFreeCountryFinlandDevice(iPhone X)Operation System(iOS 13.6) My Question or IssueWhen I go to search for an artist and try to click to see their songs it doesn’t work, as in when I try to click for more songs it just does the little clicking moti...

Newbie

Plan Free Country Finland Device (iPhone X) Operation System (iOS 13.6)   My Question or Issue When I go to search for an artist and try to click to see their songs it doesn’t work, as...

Billy-J

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Re: Spotify won't play when resume on Airpods Pro

I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.

Newbie

I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.

Billy-J

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Iphone 8 app keeps connecting to random devices

Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not let me block this from happening. It forcibly interr...

Visitor

Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not l...

ThisCommunitySucks

Community Legend

416 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Albums don’t work

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 10My Question or IssueWhenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling the thing that plays songs when a playlist ends, but this happens in ...

Visitor

Plan Free Country USA Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling ...

Ivan

Spotify Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Cant watch videos (podcasts etc.) in Norway

IOS, Norway. iPhone 8+. Premium family planmy title says my full question if its not available in Norway, let us Norwegians know when we get this feature?

Visitor

IOS, Norway. iPhone 8+. Premium family plan my title says my full question   if its not available in Norway, let us Norwegians know when we get this feature?

tseland

Newbie

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

Liked songs disappeared

Device(iPhone SE) My Question or IssueI went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked song’ playlist it comes up with the heart and that it’s still liked but I can’t ...

Visitor

    Device (iPhone SE)   My Question or Issue I went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked ...

SoundShots

Composer

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

[Ios] Weird cover art resizing on album tracklist

PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12 My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deleting all cache/clean reinstall the app fixes the problem until the next time ...

Newbie

Plan Premium Country Canada Device iPhone 6 Operating System iOS 12   My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deletin...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Solved!! My spotify starts randomly connecting to other people’s devices and starts playing their music

PlanPremiumCountryUnited StatesDevice:iPhone 6s Operating System(iOS Something, like ten idk) My Question or IssueWhenever I start using Spotify on my phone, unless I am in airplane mode, I start listening on someone else’s device. For example, if I ...

Casual Listener

  Plan Premium Country United States Device: iPhone 6s  Operating System (iOS Something, like ten idk)   My Question or Issue Whenever I start using Spotify on my phone, unl...

ThisCommunitySucks

Community Legend

3217 Views

2 replies

0 likes

iphone
Premium
  • 3217 Views
  • 2 replies
  • 0 likes

Albums gone

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 13 My Question or Issue After the latest update the albums section only shows recommended albums but none of my saved albums. If this was done by Spotify on purpose it’s a really horrible decision...

Regular

  Plan Premium Country   Device iPhone 11 Operating System iOS 13   My Question or Issue  After the latest update the albums section only shows recommended albums but n...

SoundShots

Composer

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Stopped Working on iPhone (after years) Still Working on Computer

PlanPremiumDevice(iPhone 11 & Macbook Pro)My Question or IssueHi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I didnt even get onto it). I thought it was a glitch hence I deleted it t...

Casual Listener

Plan Premium Device (iPhone 11 & Macbook Pro) My Question or Issue Hi today all of a sudden the iPhone Spotify App kept stopping and turning itself off whenever I tried to start it (I didnt ...

Mihail

Spotify Legend

730 Views

1 replies

0 likes

Premium
  • 730 Views
  • 1 replies
  • 0 likes

Artist profile not showing

.PlanPremiumCountryUk DeviceIPhone XS Operating SystemiOS 13.5.1 My Question or Issue When I click onto an artist, I used to get icons show up to follow etc, and a picture of them, it hasn’t been showing since yesterday.I really Wanted to follow Cree...

Casual Listener

. Plan Premium Country Uk   Device IPhone XS  Operating System iOS 13.5.1   My Question or Issue   When I click onto an artist, I used to get icons show up to follow ...

Billy-J

Spotify Star

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

Liked song just disappeared

PlanPremiumCountryPhilippines Deviceipad pro 2016Operating SystemiOS 12.3.1 My Question or Issue I havent been using my spotify for a while now but when I open it today, all my liked song are gone. I was so surprised only one song was left of my enti...

Visitor

Plan Premium Country Philippines   Device ipad pro 2016 Operating System iOS 12.3.1   My Question or Issue   I havent been using my spotify for a while now but when I open ...

Billy-J

Spotify Star

621 Views

1 replies

1 likes

liked songs missing
  • 621 Views
  • 1 replies
  • 1 likes

Lyrics not showing up

PlanPremiumCountryCosta RicaDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueLyrics are available in my country but they’re not showing up on my songs in my account. On my relatives accounts work tho.

Visitor

Plan Premium Country Costa Rica Device iPhone 11 Operating System iOS 13.6   My Question or Issue Lyrics are available in my country but they’re not showing up on my songs in my accoun...

Billy-J

Spotify Star

594 Views

1 replies

2 likes

  • 594 Views
  • 1 replies
  • 2 likes

Song status not showing on Discord for iPad

Whenever I listen to a song on my iPad, it doesn’t show it on Discord on my iPad at all. Yes my account is connected and shows my status, also turned on the same thing in the iPadOS Spotify App. Can anyone please help me?

Visitor

Whenever I listen to a song on my iPad, it doesn’t show it on Discord on my iPad at all. Yes my account is connected and shows my status, also turned on the same thing in the iPadOS Spotify App. Can ...

591 Views

0 replies

0 likes

  • 591 Views
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3x speed has a clicking And cracking noise noise

PlanPremiumCountryUsa DeviceiPhone XSOperating System(iOS 13 My Question or IssueThis started on Friday, all the podcasts I listen too at 3x speed all have a clicking and cracking noise. Tried to see if it was just my phone and listen to it on my wif...

Visitor

Plan Premium Country Usa   Device iPhone XS Operating System (iOS 13   My Question or Issue This started on Friday, all the podcasts I listen too at 3x speed all have a clicking ...

saenglish

Visitor

1382 Views

4 replies

6 likes

  • 1382 Views
  • 4 replies
  • 6 likes

Can’t scrobble in Last.fm

I can’t scrobble in Last.fm. When I’m playing a song on Spotify, it shows that I’m scrobbling it on Last.fm, but then song finishes and it isn’t scrobbled. I saw other people with this same problem and did everything they did to solve it but I can’t....

Visitor

I can’t scrobble in Last.fm. When I’m playing a song on Spotify, it shows that I’m scrobbling it on Last.fm, but then song finishes and it isn’t scrobbled. I saw other people with this same problem a...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes