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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29494 Views

40 replies

9 likes

  • 29494 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94203 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293477 Views

60 replies

15 likes

  • 293477 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123565 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Play Any Song and Song Will Skip to a Fixed Album on Multiple Device

DeviceiPhone 8P, Macbook Pro 16, Safari Web BrowserOperating SystemiOS 13, macOS Catalina My Question or IssueWhy when I am playing any song, after some time, the song will be skipped automatically to a default album with songs from Afraid Lou? I hav...

Casual Listener

Device iPhone 8P, Macbook Pro 16, Safari Web Browser Operating System iOS 13, macOS Catalina   My Question or Issue Why when I am playing any song, after some time, the song will be skippe...

keby1yzi

Casual Listener

787 Views

2 replies

0 likes

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  • 2 replies
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Appel watch

Hola soy usuario Premium con unos dos años de antigüedad en la compañía y al adquirir un appel watch no puedo disfrutar de mis servicios Premium y en el..... no puedo descargar canciones en el appel wacth!!! Siendo usuario Premium no me parece bien y...

Casual Listener

Hola soy usuario Premium con unos dos años de antigüedad en la compañía y al adquirir un appel watch no puedo disfrutar de mis servicios Premium y en el..... no puedo descargar canciones en el appel ...

Damatgonza1987

Casual Listener

724 Views

2 replies

0 likes

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  • 2 replies
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[iOS] Songs outside of library not playing! Playback error

PlanPremiumCountryAustriaDevice(iPhone Xs)Operating System(iOS 13.6)Spotify version8.5.68.921 My Question or IssueSince the last update the iOS App does not start playing songs, which are not liked and therefore in my library. The app is literally un...

Regular

Plan Premium Country Austria Device (iPhone Xs) Operating System (iOS 13.6) Spotify version 8.5.68.921   My Question or Issue Since the last update the iOS App does not start playing...

Loxer

Community Legend

1041 Views

3 replies

0 likes

bug
iOS
playback
  • 1041 Views
  • 3 replies
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Suddenly stoped being able to cast from iPhone to echo dot today

My Question or Issue - Today 2pm U.K. time 29th July 2020 after playing fine for a couple of hours - My Spotify app can no longer find or link to my echo dot !! I am playing the app from my iPhone XS Max. I am Spotify premium member. I am also checki...

Visitor

My Question or Issue - Today 2pm U.K. time 29th July 2020 after playing fine for a couple of hours - My Spotify app can no longer find or link to my echo dot !!  I am playing the app from my iPh...

Loxer

Community Legend

1362 Views

7 replies

1 likes

  • 1362 Views
  • 7 replies
  • 1 likes

My Albums are gone!!

I woke up this morning trying to listen to one my favorite Albums before I hope in the shower, and when I got to Albums tab almost all my albums are gone, MAC Millers entire catalog I had saved on here is literally gone!! I’m upset cause I had music ...

Visitor

I woke up this morning trying to listen to one my favorite Albums before I hope in the shower, and when I got to Albums tab almost all my albums are gone, MAC Millers entire catalog I had saved on he...

Billy-J

Spotify Star

497 Views

1 replies

0 likes

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  • 1 replies
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Autoplay not working on iPhone 10. I have updated app cleared cache and reinstalled. Nothing. help.

Plan ?Premium device iPhone 10Operating System(iOS 10, My Question or Issueauto play not working. I have tried updating app, clearing cache, reinstalling app. Nothing works. Please help.

Visitor

Plan ? Premium  device iPhone 10 Operating System (iOS 10,   My Question or Issue auto play not working. I have tried updating app, clearing cache, reinstalling app. Nothing works....

Loxer

Community Legend

557 Views

1 replies

0 likes

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  • 1 replies
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Only play through my speakers

I wanna play my spotify music through my speakers, while having my headphones (with wire) plugged in. I don't know if it is possible but if it is i'd appreciate someone telling me.I have Premium From Sweden Using PC Got windos 10

Casual Listener

I wanna play my spotify music through my speakers, while having my headphones (with wire) plugged in. I don't know if it is possible but if it is i'd appreciate someone telling me. I have Premiu...

Loxer

Community Legend

613 Views

1 replies

0 likes

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  • 1 replies
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Music connexion Phone and TV

PlanPremium CountryCanada DeviceiPhone 7 Operating SystemiOS 13.5.1 My Question or IssueHello, My Spotify app is pairing normaly with my Tv trough a roku streaming stick but I have an issue ; can’t play music anymore from my phone to the TV.. the con...

Visitor

Plan Premium   Country Canada   Device iPhone 7   Operating System iOS 13.5.1   My Question or Issue Hello, My Spotify app is pairing normaly with my Tv trough a roku...

Loxer

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Why can’t i click to see the songs on an artists’s page?

 All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click it, it does nothing.

Visitor

  All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click...

Billy-J

Spotify Star

588 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Shuffling problem

PlanFreeCountryUnited StatesDeviceiPad miniOperating SystemiOS My Question or IssueI can’t find the shuffle button. It was always there and I enjoy shuffling my playlists so it doesn’t play the same songs in the exact same order every time but now I ...

Visitor

Plan Free Country United States Device iPad mini Operating System iOS    My Question or Issue I can’t find the shuffle button. It was always there and I enjoy shuffling my playlis...

Ivan

Spotify Legend

495 Views

1 replies

0 likes

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  • 1 replies
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Carplay Next Song Banner

PlanPremiumCountryBelgiumDeviceIphone 11Operating SystemiOS1 3.6My Question or IssueHi I have see on Android Auto, they have a banner to show the next song when they use waze ... but i haven't this on carplay ... a configuration to do ? Thx

Visitor

Plan Premium Country Belgium Device Iphone 11 Operating System iOS1 3.6 My Question or Issue Hi   I have see on Android Auto, they have a banner to show the next song when they use wa...

406 Views

0 replies

0 likes

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Solved!!Superuser Contribution How can I play an album on track list order when there are still songs to play in the queue?

PlanPremiumCountryTaiwanDeviceiPhone 8Operating SystemiOS 13 My Question or Issue Hi there, I'm used to add songs or albums to the queue for later listening. But what if I suddenly want to listen to a new album "on track list order" before I complete...

Newbie

Plan Premium Country Taiwan Device iPhone 8 Operating System iOS 13   My Question or Issue   Hi there,   I'm used to add songs or albums to the queue for later listening. ...

Ivan

Spotify Legend

1068 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline playlist does not download from other devices

PlanPremium Device(iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020)Operating System(iOS 13, MacOS Catalina) My Question or Issue I have a Offline Playlist which is created in my Macbook Pro so I wanted to sync the songs with all othe...

Newbie

Plan Premium   Device (iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020) Operating System (iOS 13, MacOS Catalina)   My Question or Issue   I have a Offline P...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
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(iOS 14 PB3) Equalizer switch turns grey when activated

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.0 Public Beta 3 My Question or IssueEqualizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also appl...

Casual Listener

Plan Premium Country Philippines Device iPhone X Operating System iOS 14.0 Public Beta 3   My Question or Issue Equalizer switch turns grey whenever I activate it or moving the sliders...

Billy-J

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Can’t shuffle

PlanFree USAiPhone 7Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section

Visitor

  Plan Free   USA iPhone 7 Spotify 8.5.67.867   iOS 13.4.1     the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section &...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
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The songs Im playing dont get the lil artwork video

PlanPremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueread the subject

Visitor

Plan Premium Country Sweden Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue read the subject  

MattSuda

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Saved albums not showing in iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueOnly a handful of my saved albums are showing in my library (4 to be exact, out of the hundreds that should be there). When viewing my account on my computer's app or in...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue Only a handful of my saved albums are showing in my library (4 to be exact, out of the hundre...

don1111

Casual Listener

2144 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

No connection chromecast

PlanPremiumCountryNL Device(iPhone 8xsOperating System IOS latest.) My Question or Issue i have a problemi cannot connect to chromecast via spotify while netflix has no problems.(new version bug?) - i reinstalled spotify- i rebooted my tel.-i reboote...

Visitor

Plan Premium Country NL   Device (iPhone 8xs Operating System IOS latest.)   My Question or Issue   i have a problem i cannot connect to chromecast via spotify while netfli...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

[Playlists] App Adds Music

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me want to only use Apple Music as my music source inst...

Newbie

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me w...

SoundShots

Composer

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes