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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36646 Views

40 replies

10 likes

  • 36646 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101960 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298754 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125619 Views

19 replies

38 likes

  • 125619 Views
  • 19 replies
  • 38 likes

Playlist will only play one song and then goes to a random queue.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

619 Views

0 replies

0 likes

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Hide song functionality has a mind of its own

PlanPremiumCountryUSA Device(iPhone 11 promax Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m a new premium user and I migrated from google play music to here, because I got 6 free months. The user friendliness of this...

Casual Listener

  Plan Premium Country USA   Device (iPhone 11 promax  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m a new premium user and ...

Laurenbla

Casual Listener

740 Views

2 replies

0 likes

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Unable to play Spotify on Apple Watch away from home

PlanFreeCountryUSADeviceApple WatchOperating SystemIOS My Question or IssueAs stated above as soon as I leave the house and step outside Spotify shuts off on my watch. I have no problem with Spotify taking my iphone with me to listen to Spotify Music...

Casual Listener

Plan Free Country USA Device Apple Watch Operating System IOS   My Question or Issue As stated above as soon as I leave the house and step outside Spotify shuts off on my watch.  ...

Billy-J

Spotify Star

2136 Views

1 replies

0 likes

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  • 1 replies
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cant upload music to ipod nano

Freeuk macOS sierra im trying to upload music to my ipod nano but i cant see anything that helps me to do so

Visitor

Free uk   macOS sierra   im trying to upload music to my ipod nano but i cant see anything that helps me to do so

SoundShots

Composer

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
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Superuser Contribution Possible to use web player on iPhone 4s?

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium For Family CountryUSA DeviceiPhone 4s Operating System(iOS 9. Something My Question or IssueHi, I since I want to list...

Composer

None of the below information is required. However, the more you provide the easier it will be for us to try and help.    Plan Premium For Family   Country USA   Device ...

Mihail

Spotify Legend

6407 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Albums are missing on iPad, but not on iPhone

PlanPremiumCountryTaiwanDeviceiPad Pro 10.5Operating SystemiOS 13.5.1 My Question or IssueI added hundreds of favorite albums on my library from desktop version,and all of them showed up on my iPhone app successfully,but only 4 of them showed up on m...

Music Fan

  Plan Premium Country Taiwan Device iPad Pro 10.5 Operating System iOS 13.5.1   My Question or Issue I added hundreds of favorite albums on my library from desktop version,...

jc3113

Music Fan

1397 Views

2 replies

0 likes

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Bring back like/dislike radio buttons

PlanPremiumCountryCanada My Question or IssueI like to use the the playlist radio option to find new songs similar to songs I already know and like. I used to use the like/dislike option to help cater the radio to what I want. But that feature was mo...

Casual Listener

Plan Premium Country Canada   My Question or Issue I like to use the the playlist radio option to find new songs similar to songs I already know and like. I used to use the like/dislike op...

SoundShots

Composer

1060 Views

1 replies

6 likes

  • 1060 Views
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  • 6 likes

Spotify keeps forgetting my search/filter

Hi, I search for an artist in my playlist, press the first result so the cover appears, then I want to go back to the search result, but it is gone. This wasnt like this before! Why isnt the search result saved??

Regular

Hi,   I search for an artist in my playlist, press the first result so the cover appears, then I want to go back to the search result, but it is gone. This wasnt like this before! Why isnt the...

Messenger00

Regular

496 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Play order

I guess the playlists play the songs according to the order from the "starred playlist", right? Why? Doesnt it make more sense to let each playlist play the songs in order like they are displayed in the playlist?

Regular

I guess the playlists play the songs according to the order from the "starred playlist", right?   Why?   Doesnt it make more sense to let each playlist play the songs in order like they...

Messenger00

Regular

707 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Where did they move the search field to this time?

I am not a free user. I have one playlist. I don't want more playlists. I want to search for one specific song in my one playlist on iOS and there seems to be absolutely no way to do this anymore. The globally available search field just searches all...

Casual Listener

I am not a free user.    I have one playlist.   I don't want more playlists.   I want to search for one specific song in my one playlist on iOS and there seems to be absolut...

ortolan

Casual Listener

571 Views

2 replies

0 likes

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[iOS][Connect] Fortsetzen Musik auf Sonos bei Verbindung zum WLAN

Guten Tag Ich besitze drei Sonos Produkte und bin damit sehr zufrieden. Vor einigen Wochen habe ich jeweils bei der Rückkehr nach Hause (wenn ich am Smartphone über Spotify Musik auf meinen Airpods gehört habe), die Meldung erhalten, ob die Musik auf...

Visitor

Guten Tag Ich besitze drei Sonos Produkte und bin damit sehr zufrieden. Vor einigen Wochen habe ich jeweils bei der Rückkehr nach Hause (wenn ich am Smartphone über Spotify Musik auf meinen Airp...

583 Views

0 replies

0 likes

Connect
iOS
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Liked songs playlist gone

PlanPremiumCountryUS DeviceiPhone 8Operating systemios 13.6 (up to date) My Question or IssueIt seems my app updated and this morning my liked songs playlist is gone. I have like 1000 songs on that playlist and I don’t want to have to go “like” every...

Visitor

Plan Premium Country US  Device iPhone 8 Operating system ios 13.6 (up to date)    My Question or Issue It seems my app updated and this morning my liked songs playlist is go...

SoundShots

Composer

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Saved Albums Disappeared

PlanPremiumCountryAustralia DeviceiPhone XROperating SystemIOS 13.2.2 My Question or IssueMy saved albums have disappeared under the album section, however I can still see some of them are saved as they are in my recently played. I have a ton of albu...

Visitor

Plan Premium Country Australia  Device iPhone XR Operating System IOS 13.2.2   My Question or Issue My saved albums have disappeared under the album section, however I can still s...

SoundShots

Composer

1514 Views

1 replies

4 likes

  • 1514 Views
  • 1 replies
  • 4 likes

iOS app keeps crashing through a song

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueFrom yesterday the Spotify app keeps crashing when i play any song. I already tried to clear the cache, reinstall the app, update the phone, but nothing worked.This ap...

Casual Listener

Plan Premium Country Italy Device iPhone 11 Operating System iOS 13.6   My Question or Issue From yesterday the Spotify app keeps crashing when i play any song. I already tried to clea...

Monsty_

Casual Listener

1978 Views

1 replies

0 likes

Crash
iOS 13
ios app
iphone
  • 1978 Views
  • 1 replies
  • 0 likes

Daily Drive in shuffle mode

Plan FreeCountryUSDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve always been able to listen to my daily drive without any issues. But as of late it’s been in shuffle mode and I cannot listen to it in the order that it’s su...

Visitor

Plan  Free Country US Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I’ve always been able to listen to my daily drive without any issues. But as o...

526 Views

0 replies

0 likes

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Superuser Contribution Downloading hour long podcast has taken more than 12 hours and still isn’t done.

I have been trying to download podcasts and they are taking soooo long. I am only doing one at a time because of this and it’s still taking 12+ hours. It doesn't matter that I am on WiFi and have full service. I have tried switching back and forth an...

Visitor

I have been trying to download podcasts and they are taking soooo long. I am only doing one at a time because of this and it’s still taking 12+ hours. It doesn't matter that I am on WiFi and have ful...

Elena

Moderator

3848 Views

1 replies

0 likes

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  • 1 replies
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I can't see the song list for artist on my ios device

PlanFree/PremiumCountryunited states DeviceiPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country united states   Device iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Q...

Billy-J

Spotify Star

569 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Play Any Song and Song Will Skip to a Fixed Album on Multiple Device

DeviceiPhone 8P, Macbook Pro 16, Safari Web BrowserOperating SystemiOS 13, macOS Catalina My Question or IssueWhy when I am playing any song, after some time, the song will be skipped automatically to a default album with songs from Afraid Lou? I hav...

Casual Listener

Device iPhone 8P, Macbook Pro 16, Safari Web Browser Operating System iOS 13, macOS Catalina   My Question or Issue Why when I am playing any song, after some time, the song will be skippe...

keby1yzi

Casual Listener

796 Views

2 replies

0 likes

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  • 2 replies
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Appel watch

Hola soy usuario Premium con unos dos años de antigüedad en la compañía y al adquirir un appel watch no puedo disfrutar de mis servicios Premium y en el..... no puedo descargar canciones en el appel wacth!!! Siendo usuario Premium no me parece bien y...

Casual Listener

Hola soy usuario Premium con unos dos años de antigüedad en la compañía y al adquirir un appel watch no puedo disfrutar de mis servicios Premium y en el..... no puedo descargar canciones en el appel ...

Damatgonza1987

Casual Listener

732 Views

2 replies

0 likes

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  • 2 replies
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[iOS] Songs outside of library not playing! Playback error

PlanPremiumCountryAustriaDevice(iPhone Xs)Operating System(iOS 13.6)Spotify version8.5.68.921 My Question or IssueSince the last update the iOS App does not start playing songs, which are not liked and therefore in my library. The app is literally un...

Regular

Plan Premium Country Austria Device (iPhone Xs) Operating System (iOS 13.6) Spotify version 8.5.68.921   My Question or Issue Since the last update the iOS App does not start playing...

Loxer

Community Legend

1057 Views

3 replies

0 likes

bug
iOS
playback
  • 1057 Views
  • 3 replies
  • 0 likes