Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47893 Views
15 replies
36 likes

47893 Views
15 replies
36 likes

Solved!! Album audio and album art for 2 different bands have been swapped.

I’m trying to listen to Let’s Be Honest by Doll Skin, and it’s playing the audio from some Green Death song and the album art for the Green Death album Manufacturing Evil is showing instead of the album art for the Doll Skin album In Your Face (Again...

mooseconfirmed
Visitor
I’m trying to listen to Let’s Be Honest by Doll Skin, and it’s playing the audio from some Green Death song and the album art for the Green Death album Manufacturing Evil is showing instead of the&nb...
2020-05-06 5:37:05 AM
2020-05-06 7:20:00 AM
Onewave
Roadie
680 Views
1 replies
0 likes

680 Views
1 replies
0 likes

[Fixed] Artist's Full Album List Not Displaying on Discography Page

PlanPremiumCountryUnited StatesDevice(iPhone 7)Operating System(iOS 12.1.2) My Question or IssueUpdate: The latest update of the app (Ver. 8.4.94.812) has fixed this issueOn the iOS app, after updating to 8.4.88.280, the new layout does not allow me ...

neo24
Newbie
Plan Premium Country United States Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue Update: The latest update of the app (Ver. 8.4.94.812) has fixed this issue O...
2019-01-15 4:14:04 PM
2020-05-06 3:59:13 AM
pounddog
Casual Listener
4405 Views
3 replies
14 likes

4405 Views
3 replies
14 likes

Similar artist recommendation doesn’t change

continually stuck on same three “similar artist” recommendations on iOS and Mac reinstalled all apps on iOS and Mac rotated through all sorts of music for weeks iPhone X latest iOS

incredible
Regular
continually stuck on same three “similar artist” recommendations on iOS and Mac reinstalled all apps on iOS and Mac rotated through all sorts of music for weeks iPhon...
2020-05-06 2:46:07 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Can not remove podcasts at all.

PlanPremiumCountryUSADevice(iPhone 11)Operating System(Current iOS) My Question or IssueAbout 3 months ago I started having problems removing downloaded podcasts. I could usually just reboot the app and it would then allow me to remove them but over ...

CaseFace5
Casual Listener
Plan Premium Country USA Device (iPhone 11) Operating System (Current iOS) My Question or Issue About 3 months ago I started having problems removing downloaded podcasts. I could usu...
2020-03-20 4:14:53 PM
2020-05-05 6:11:01 PM
CaseFace5
Casual Listener
1108 Views
4 replies
1 likes

1108 Views
4 replies
1 likes

Superuser Contribution Playlist bugged

last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 playlist; it does this on all playlists. Ive restarte...

TheFinalBlitzz
Newbie
last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 pl...
2020-05-05 6:07:47 AM
2020-05-05 11:22:39 AM
Ivan
Spotify Legend
700 Views
2 replies
0 likes

700 Views
2 replies
0 likes

Solved!! older iOS devices iOS 10 worked until restoring backup

my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued.I then restored the backup stored before this renewal - and also he...

foblion
Casual Listener
my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued. I then restore...
2020-05-04 4:41:34 PM
2020-05-05 8:14:05 AM
Maxim
Spotify Star
507 Views
1 replies
0 likes
IOS10
iPhone5s

507 Views
1 replies
0 likes

Solved!! i can’t change my profile at all after updating to premium

PlanPremiumCountryUSDeviceiphone xs maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated to premium and i don’t see the option to change my account in any way. where it should say “edit profile” all it says is “fin...

eden8
Casual Listener
Plan Premium Country US Device iphone xs max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updated to premium and i don’t see the option to cha...
2020-05-04 10:03:25 PM
2020-05-05 8:13:22 AM
eden8
Casual Listener
506 Views
2 replies
0 likes

506 Views
2 replies
0 likes

Songs taking space twice for different accounts?

if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spotify save the songs on my phone locally twice?

eyteenvargas
Casual Listener
if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spot...
2020-05-05 2:09:54 AM
383 Views
0 replies
0 likes
downloads
local files
space

383 Views
0 replies
0 likes

Account won’t edit

Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account today as I previously used Apple Music. I want to edit my display name and picture so I can...

Chrissychahine7
Visitor
Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account tod...
2020-05-05 2:07:24 AM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Spotify Connect: connection lost within 5 seconds after pause

PlanPremiumCountryNetherlandsDeviceiPad mini 2019, Lenovo X1Operating SystemiPad OS 13.4.1, Windows 10 1909 My Question or IssueI often use Spotify Connect to control my iPad, which is connected to my amplifier, from my Windows 10 based laptop. This ...

RoodEnBlauw
Casual Listener
Plan Premium Country Netherlands Device iPad mini 2019, Lenovo X1 Operating System iPad OS 13.4.1, Windows 10 1909 My Question or Issue I often use Spotify Connect to control my iPad...
2020-05-04 5:13:25 PM
487 Views
0 replies
0 likes

487 Views
0 replies
0 likes

Songs Disappeared from Liked

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it and play it. Over time more and more songs started di...

benorozco2002
Newbie
The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it an...
2019-04-14 12:24:27 AM
2020-05-03 3:42:09 PM
ainoenollet
Visitor
3019 Views
2 replies
1 likes

3019 Views
2 replies
1 likes

Apple TV & Sonos delay

PlanPremiumCountryGermany Device(Apple AirPlay 2 devices in general)Operating System(iOS) My Question or IssueI know that the AirPlay 2 issue has been discussed already more than a year ago. I’m now using an Apple TV (4K) together with a Bose surroun...

tombeach
Visitor
Plan Premium Country Germany Device (Apple AirPlay 2 devices in general) Operating System (iOS) My Question or Issue I know that the AirPlay 2 issue has been discussed alre...
2020-05-03 3:32:17 PM
953 Views
0 replies
2 likes

953 Views
0 replies
2 likes

iOS app is not supported on BMW iDrive

Plan: PremiumCountry: USA DeviceiPhone 8Operating System(iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I updated my car and my app, and that hasn't helped. I can choose to play the next or previous s...

shndg
Visitor
Plan: Premium Country: USA Device iPhone 8 Operating System (iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I upda...
2020-05-03 10:58:45 AM
381 Views
0 replies
2 likes

381 Views
0 replies
2 likes

I can’t get the last update, I keep refreshing and still won’t let me update the app, what’s goin on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Vane01
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-03 5:55:01 AM
2020-05-03 10:50:53 AM
Billy-J
Spotify Star
627 Views
1 replies
0 likes

627 Views
1 replies
0 likes

Superuser Contribution Playback stops after one song in album mode in offline mode

If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when onlinePlanPremiumCountryNLDeviceDifferent iphones Operating SystemiOS 13.4 My Question ...

Rooje
Regular
If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when online Plan Premium Country NL ...
2020-04-22 5:45:07 PM
2020-05-03 10:28:14 AM
Elena
Moderator
1680 Views
11 replies
4 likes

1680 Views
11 replies
4 likes

I can’t turn off shuffle in my ipad playlist

PlanPremiumCountrysingaporeDeviceiPad Pro Operating SystemLatest iOS and Spotify app My Question or IssueI can’t turn off shuffle for my ipad playlist. I have tried turning it off by going to album art work but shuffle sign still appears next to the ...

Lifttobun
Visitor
Plan Premium Country singapore Device iPad Pro Operating System Latest iOS and Spotify app My Question or Issue I can’t turn off shuffle for my ipad playlist. I have tried ...
2020-05-01 5:18:22 PM
2020-05-03 9:42:55 AM
Ridders
Visitor
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Wo ist der “Knopf“ -Diesen Song nicht mehr spielen- geblieben? Es ist nur noch das Herz vorhanden.

Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte.ich kann nur noch über das Herz sagen das ich einen Song gut finde. Das ist einfach nicht mehr vorhanden. Egal wo ich mich gerad...

combichrist
Casual Listener
Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte. ich kann nur noch über das Herz sagen das ich einen Song gut finde. ...
2020-05-02 5:34:39 PM
2020-05-03 9:24:47 AM
combichrist
Casual Listener
470 Views
2 replies
0 likes

470 Views
2 replies
0 likes

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - FreeCountry - CanadaDevice - iPod Touch 6th GenerationOperating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

UniqueUnicode
Casual Listener
Plan - Free Country - Canada Device - iPod Touch 6th Generation Operating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you ...
2020-04-29 2:01:50 AM
2020-05-03 6:26:56 AM
UniqueUnicode
Casual Listener
440 Views
2 replies
1 likes

440 Views
2 replies
1 likes

Can't share songs via Spotify iMessage app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemIOS 12.4.6 My Question or IssueWhen ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Sometimes, the Spotify icon will show, but the search bar and my recent songs ne...

Dersheen
Visitor
Plan Premium Country USA Device iPhone 6s Operating System IOS 12.4.6 My Question or Issue When ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Some...
2020-04-15 5:41:48 PM
2020-05-02 8:34:40 PM
tiftich
Casual Listener
4455 Views
1 replies
3 likes
iMessage
iphone

4455 Views
1 replies
3 likes

The shuffle feature is enabled but only shuffling things in the Queue! Issue on mobile

PlanPremiumDeviceiPhone 11My Question or IssueWhen shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue.I've had spotify premium for a few years and never had this issue before but...

someshannon
Visitor
Plan Premium Device iPhone 11 My Question or Issue When shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue. I...
2020-05-02 8:03:07 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

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