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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245952 Views

27 replies

5 likes

  • 245952 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130825 Views

119 replies

13 likes

Other
  • 130825 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3277 Views

0 replies

0 likes

iOS
  • 3277 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309682 Views

62 replies

16 likes

  • 309682 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133411 Views

19 replies

38 likes

  • 133411 Views
  • 19 replies
  • 38 likes

[IOS] Spotify no longer downloading for offline

PlanPremiumDevice(iPhone X)Operating System(iOS 13) My Question or IssueSpotify on my phone is no longer downloading songs that I have locally on my computer, they used to download whenever I would add them to the folder, but they've stopped. I had t...

Visitor

Plan Premium Device (iPhone X) Operating System (iOS 13)   My Question or Issue Spotify on my phone is no longer downloading songs that I have locally on my computer, they used to downlo...

MattSuda

Spotify Star

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Song audio missing

PlanPremiumCountryGermany Device(iPhone SE)Operating System(iOS 13) My Question or Issue On one specific song and only on my phone (works on the windows 10 app) the audio is missing from 0:37 to 2:06. The song in question is called "Bitte stichel wie...

Visitor

  Plan Premium Country Germany  Device (iPhone SE) Operating System (iOS 13)   My Question or Issue   On one specific song and only on my phone (works on the windows 1...

Billy-J

Spotify Star

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Solved!! Low Volume

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueJust a hour ago my sound volume was extremely low even when I turned max on my phone. It was working fine this morning and the whole week.

Casual Listener

Plan Premium Country UK Device iPhone XS Max Operating System iOS 12   My Question or Issue Just a hour ago my sound volume was extremely low even when I turned max on my phone. It was...

edumadrid1601

Regular

26931 Views

5 replies

0 likes

  • 26931 Views
  • 5 replies
  • 0 likes

Local file album art not working (tried numerous fixes)

PlanPremiumCountryFinland Device(iPhone 8, Macbook Pro late 2019)Operating System(iOS 13, MacOS Big Sur.) My Question or IssueAlbum art doesn’t work on ONE of my albums of imported local-file songs. I have imported several albums using the exact same...

Visitor

Plan Premium Country Finland   Device (iPhone 8,  Macbook Pro late 2019) Operating System (iOS 13, MacOS Big Sur.)   My Question or Issue Album art doesn’t work on ONE of my...

986 Views

0 replies

1 likes

  • 986 Views
  • 0 replies
  • 1 likes

Solved!! Stucked on browse (three dots) screen (Premium/iOS 6.1.6/iPhone 3GS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm giving an old iPhone 3GS a chance as an audio streamer, with Spotify and a bluetooth spe...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm givi...

Billy-J

Spotify Star

1402 Views

3 replies

0 likes

  • 1402 Views
  • 3 replies
  • 0 likes

Problems with Ford focus

PlanPremiumCountrySwedenDeviceIphone 6S PlusOperating SystemiOS 13.4.1 (lastest version) My Question or IssueWhen connecting to the USB port in my Ford Focus 2014 Spotify keeps skipping tracks after 0,5 seconds, it just keeps doing that in all eterni...

Visitor

Plan Premium Country Sweden Device Iphone 6S Plus Operating System iOS  13.4.1 (lastest version)   My Question or Issue When connecting to the USB port in my Ford Focus 2014 Spoti...

trymoto

Visitor

1231 Views

1 replies

2 likes

  • 1231 Views
  • 1 replies
  • 2 likes

Solved!! Local Files Stored on Laptop not downloading to iPhone

Plan: Family Premium Free/Premium: PremiumCountry: USA DeviceiPhone X, Macbook ProOperating SystemiOS 13.6, macOS Catalina 10.15.5 My Question or IssueI have a playlist of local files on my Macbook, and the playlist exists on my iOS device, but it wi...

Casual Listener

Plan: Family Premium  Free/Premium: Premium Country: USA   Device iPhone X, Macbook Pro Operating System iOS 13.6, macOS Catalina 10.15.5   My Question or Issue I have a play...

MattSuda

Spotify Star

3497 Views

2 replies

0 likes

iOS
local files
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  • 2 replies
  • 0 likes

Apple Watch Help!

Just bought the new series 5 apple watch..I have spotify premium.When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spotify and press playt, the music comes out of my iphone.....

Regular

Just bought the new series 5 apple watch.. I have spotify premium. When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spot...

AfrazChy

Regular

3535 Views

10 replies

0 likes

watch
  • 3535 Views
  • 10 replies
  • 0 likes

Solved!! Albums not showing

Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly. Broken after the latest update, July 31 2020. - 8.5.68.iOS 13.5.1 iPhone XR Please fix, thank you!

Casual Listener

Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly.    Broken after the latest update, July 31 2020. - 8.5.68. iOS 13.5.1 ...

Billy-J

Spotify Star

4398 Views

4 replies

1 likes

  • 4398 Views
  • 4 replies
  • 1 likes

Superuser Contribution Specific podcasts won't play on IOS

PremiumBelgiumIphone XR - IOS13.68.5.70.950 Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and turned the decisive off and on in between deleting and installing), ...

Music Fan

Premium Belgium Iphone XR - IOS13.6 8.5.70.950   Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and tu...

Mihail

Spotify Legend

803 Views

3 replies

0 likes

  • 803 Views
  • 3 replies
  • 0 likes

Cannot delete playlist

I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the app and redownloaded and it still does this.

Visitor

I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the ...

Heythatsme

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

CANT SEARCH MY PLAYLIST WITH EMOJIS ANYMORE

PlanFree/PremiumCountryUSADevice(iPhone SEOperating System(iOS 13, or most recent, I just updated it this week My Question or Issuewell like my previous issue I was able to do this before and now I cant- I have so many playlists I have no way to sort...

Regular

Plan Free/Premium Country USA Device (iPhone SE Operating System (iOS 13, or most recent, I just updated it this week   My Question or Issue well like my previous issue I was able to d...

Heythatsme

Community Legend

1904 Views

1 replies

1 likes

  • 1904 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Code doesn’t appear on iPad app

Plan: PremiumCountry: BrazilDevice: iPad 2018Operating System: iOS 13 My Question or IssueI really like using the Spotify Code art that appears on the Share menu on the iPhone app (I’m also on iOS 13 there). But on the iPad it is NOWHERE to be found....

Casual Listener

Plan: Premium Country: Brazil Device: iPad 2018 Operating System: iOS 13   My Question or Issue I really like using the Spotify Code art that appears on the Share menu on the iPh...

Mihail

Spotify Legend

7283 Views

1 replies

1 likes

  • 7283 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle becomes “permanent” when using Connect between devices

Screen recording that explains the issue:https://streamable.com/a42eylExpected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album viewpressing play using the Play/Shuffle button,music will play in shuffle mode as expect...

Music Fan

Screen recording that explains the issue: https://streamable.com/a42eyl Expected behaviour:  When playing music in the iOS/iPadOS app,  in a playlist or in an album view pressing pla...

Snurz

Music Fan

4396 Views

9 replies

0 likes

bug
Connect
shuffle
  • 4396 Views
  • 9 replies
  • 0 likes

Solved!! "Create New Playlist" button broken when using search function

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.6 My Question or IssueAttached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...When using...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 13.6   My Question or Issue Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be ...

andrewjlanza

Casual Listener

1392 Views

2 replies

0 likes

playlist bug
  • 1392 Views
  • 2 replies
  • 0 likes

Solved!! “Liked” playlist disappeared save for four songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI opened my app today to find that all the music I had “liked” had disappeared. I had over 80...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I opene...

Billy-J

Spotify Star

1047 Views

3 replies

0 likes

  • 1047 Views
  • 3 replies
  • 0 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

Visitor

  Plan Free   Country USA   Plan Iphone Xs   Operating System iOS 13.5.1   My Question or Issue When I search up an artist and tap on their music, it wont open ...

user-removed

Not applicable

1381 Views

1 replies

1 likes

  • 1381 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist management

PlanPremiumCountryRussiaDeviceiPhone 6SOperating SystemiOS 13.6My Question or IssueHi! I am a new user and may be I don't understand some things, but here is my problem. I added to the queue some of my personal playlists thus creating one very long q...

Newbie

Plan Premium Country Russia Device iPhone 6S Operating System iOS 13.6 My Question or Issue Hi! I am a new user and may be I don't understand some things, but here is my problem. I added to ...

Ivan

Spotify Legend

858 Views

1 replies

0 likes

clear play queue
Playlist Shuffle
  • 858 Views
  • 1 replies
  • 0 likes

Tune Playlist Button Disappeared

PlanPremiumCountryUSADevice(iPhone XS Max)Operating System(iOS 13.3.1) My Question or IssueI used to have a button on Spotify curated playlists called “tune playlist” and this button is now gone out of nowhere. I updated my phone and the Spotify app ...

Casual Listener

Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 13.3.1)   My Question or Issue I used to have a button on Spotify curated playlists called “tune playlist” and thi...

Billy-J

Spotify Star

1304 Views

1 replies

1 likes

  • 1304 Views
  • 1 replies
  • 1 likes