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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29630 Views

40 replies

9 likes

  • 29630 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94332 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

966 Views

0 replies

0 likes

iOS
  • 966 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293543 Views

60 replies

15 likes

  • 293543 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123598 Views

19 replies

38 likes

  • 123598 Views
  • 19 replies
  • 38 likes

I can no longer click on albums for the tracklist to preview songs.

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueI can’t click on album track lists to preview songs. The circled areas in the images attached is what I’m referring to as the track list.

Regular

Plan Free Country USA Device iPhone 8 Operating System iOS 13.6   My Question or Issue I can’t click on album track lists to preview songs.   The circled areas in the images att...

sNenSss

Visitor

1412 Views

3 replies

2 likes

  • 1412 Views
  • 3 replies
  • 2 likes

songs are not played in sequence

PlanPremiumCountryPolandDeviceiPhone XrOperating SystemWindows 10 My Question or Issue songs are not played in sequence in every playlists. When im start play any music from any of my playlist every next song is out of my spotify. On desktop applicat...

Visitor

Plan Premium Country Poland Device iPhone Xr Operating System Windows 10   My Question or Issue   songs are not played in sequence in every playlists. When im start play any musi...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Siri will not play "Liked Songs" playlist

PlanStudentCountryUSA DeviceiPhone XS MaxOperating SystemiOS 13 If siri for Spotify works at all ("Spotify doesn't support playing playlists" error, which is a lie), the one thing it refuses to do is play the "Liked Songs" playlist (says "I didn't fi...

Casual Listener

Plan Student Country USA   Device iPhone XS Max Operating System iOS 13   If siri for Spotify works at all ("Spotify doesn't support playing playlists" error, which is a lie), the...

pdrognzlz

Regular

13147 Views

9 replies

5 likes

  • 13147 Views
  • 9 replies
  • 5 likes

Songs get cut off mid play.....

It never used to be this way..... I know I only have the free version, but it still used to play the whole song! Its been like this off and on for the past few months.... some days are better than others. Even if I log off... then back on again.... i...

Newbie

It never used to be this way..... I know I only have the free version, but it still used to play the whole song!  Its been like this off and on for the past few months.... some days are better t...

UnknownCall3r

Visitor

1295 Views

2 replies

2 likes

  • 1295 Views
  • 2 replies
  • 2 likes

Where are lyrics?

So, where are lyrics? Everybody seems to have, even free users, but I don’t have them, and I am Premium. Worst support ever, not even an email or ticket, just this “community” that I have to force sign in in order to post a question. PlanPremiumCount...

Visitor

So, where are lyrics? Everybody seems to have, even free users, but I don’t have them, and I am Premium. Worst support ever, not even an email or ticket, just this “community” that I have to force si...

Billy-J

Spotify Star

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Lyrics

LYRICSPlanFree/PremiumCountryLebanon/UkraineDevice(iPhone 7)Operating System(iOS 13.5.1) My Question or Issuejust wondering if the free version of the app has lyrics and if the premium version has synced lyrics, showing as you are listening without g...

Visitor

LYRICS Plan Free/Premium Country Lebanon/Ukraine Device (iPhone 7) Operating System (iOS 13.5.1)   My Question or Issue just wondering if the free version of the app has lyrics and if...

Billy-J

Spotify Star

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

album won’t display songs

PlanFreeCountryenglandDeviceiPhone XrOperating SystemiOS 13.4.1 My Question or IssueLet’s say i search for an album, i click on an album and the album cover and a play button with the songs in the album come up which is normal. however, whenever i tr...

Casual Listener

Plan Free Country england Device iPhone Xr Operating System iOS 13.4.1   My Question or Issue Let’s say i search for an album, i click on an album and the album cover and a play button...

jackjackrouth

Visitor

920 Views

4 replies

1 likes

  • 920 Views
  • 4 replies
  • 1 likes

Music

PlanFreeCountryRussiaDevice(iPhone SE 1st generation)Operating System(iOS 13.5.1)My Question or IssueI can’t listen music because I don’t see track list. How can I turn off this shuttle play? Also, my friends can listen music without shuffle play and...

Visitor

  Plan Free Country Russia Device (iPhone SE 1st generation) Operating System (iOS 13.5.1) My Question or Issue I can’t listen music because I don’t see track list. How can I turn off ...

458 Views

0 replies

0 likes

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  • 0 replies
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How do I shuffle playlist?

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueIn my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and others can only be played in order. Is this the way it's supposed to work? Everyt...

Visitor

Plan Free Country USA Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue In my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and other...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Podcast tab won’t work

PlanPremiumCountryRussia Device(iPhone 7+) My Question or IssueWhenever I try to open the podcasts tab as a genre the page would be just black. When I try opening the playlists with podcasts it would just say 0 tracks. I tried reinstalling the app, b...

Casual Listener

  Plan Premium Country Russia   Device (iPhone 7+)   My Question or Issue Whenever I try to open the podcasts tab as a genre the page would be just black. When I try opening ...

572 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Superuser Contribution Apple CarPlay - Unable to connect (null)

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.3 My Question or IssueThe problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2 but killing and restarting the app would solve it. Typically it will happen...

Roadie

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3   My Question or Issue The problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2...

Rboy2

Roadie

3002 Views

2 replies

0 likes

Carplay
  • 3002 Views
  • 2 replies
  • 0 likes

the feedback “bloop”!

hey team! so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, I want to hear them! I’ve tried everything to get that “bloo...

Casual Listener

hey team!   so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, ...

Patinabox

Casual Listener

763 Views

1 replies

1 likes

  • 763 Views
  • 1 replies
  • 1 likes

Posting on the music chat

how do you post on the music chat? I’m on iPad btw

Composer

how do you post on the music chat? I’m on iPad btw

Billy-J

Spotify Star

441 Views

1 replies

1 likes

  • 441 Views
  • 1 replies
  • 1 likes

iOS

CountryParaguayDevice(iPhone XS)Operating System(iOS 13.6) My Question or IssueI cant see the lyrics of music and all my friends can

Visitor

  Country Paraguay Device (iPhone XS) Operating System (iOS 13.6)   My Question or Issue I cant see the lyrics of music and all my friends can  

Billy-J

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

Casual Listener

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...

ThisCommunitySucks

Community Legend

1202 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Show all songs of an album

Hey, i am currently listening to an audio book via iPhone app. The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i use the manual search, i can find additional „songs“, such as 104.4, 104.4, ...

Visitor

Hey,   i am currently listening to an audio book via iPhone app.    The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i u...

Xenia

Moderator

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

Visitor

Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other words, ...

Xenia

Moderator

933 Views

1 replies

0 likes

iOS
  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Removing themselves from my Library

PlanPremiumCountrySouth AfricaDeviceiPhone 11 Pro 256 GB (189GB Available)Operating SystemiOS 11.5.1 I go through spotify, and download all the music that I enjoy as well as various playlists. After a couple days I return to my app to play some of th...

Visitor

Plan Premium Country South Africa Device iPhone 11 Pro 256 GB (189GB Available) Operating System iOS 11.5.1   I go through spotify, and download all the music that I enjoy as well as va...

Petya

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing pause/streaming issue with Premium Spotify

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so.Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music.The last update did nothing to solve this issue.I tried to strea...

Casual Listener

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so. Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music. The last ...

Elena

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

Visitor

  Plan Premium Country Canada Device iPhone 8   My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes