Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241662 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124441 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451222 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307562 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUKDevice(iPhone 6sOperating System(iOS 13.5.1 My Question or IssueSince updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer visible in my library - instead only a tiny handful are visible despite still appeari...
Plan Premium Country UK Device (iPhone 6s Operating System (iOS 13.5.1 My Question or Issue Since updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer v...
Spotify Star
2589 Views
3 replies
0 likes
PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...
Plan Free Country USA Device iPhone 11, fairly new My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...
Spotify Legend
924 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...
Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1) My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...
Moderator
906 Views
4 replies
0 likes
PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...
Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6 My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...
Moderator
503 Views
1 replies
0 likes
Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6 My Question or Issue Just started having an issue with Spotify play and pause using my AirP...
972 Views
0 replies
1 likes
PlanPremiumCountrySwedenDevice(iPhone XR)Operating System(iOS 14)My Question or IssueSometimes I can't listen to a song, I find something in the search, I click and nothing happens until I add the song to my favorite tracks and only after that it sta...
Plan Premium Country Sweden Device (iPhone XR) Operating System (iOS 14) My Question or Issue Sometimes I can't listen to a song, I find something in the search, I click and nothing happens ...
Spotify Legend
526 Views
1 replies
0 likes
On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to see all the songs.
On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to...
Spotify Star
896 Views
3 replies
1 likes
PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...
Plan Free Country USA Device iPhone 11 Operating System iOS 13 My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available from ...
Casual Listener
6263 Views
13 replies
14 likes
PlanFreeCountryUSADevice iPhone 8Operating SystemiOS 10 My Question or IssueFor some reason every time I go to click an album to view the song’s it won’t load. Spotify please fix this it’s been like this for weeks.
Plan Free Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue For some reason every time I go to click an album to view the song’s it won’t load. Spotify p...
Casual Listener
837 Views
2 replies
2 likes
Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song and I am forced to redownload. PlanPremiumCountryUS...
Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song ...
Spotify Star
455 Views
1 replies
1 likes
PlanPremiumCountryportugalDevice(iPhone 10)Operating System(iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the list. However, after listening to the first song, it starts another playlist which I did not s...
Plan Premium Country portugal Device (iPhone 10) Operating System (iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the lis...
Spotify Star
393 Views
1 replies
0 likes
PlanFreeCountryFinlandDevice(iPhone X)Operation System(iOS 13.6) My Question or IssueWhen I go to search for an artist and try to click to see their songs it doesn’t work, as in when I try to click for more songs it just does the little clicking moti...
Plan Free Country Finland Device (iPhone X) Operation System (iOS 13.6) My Question or Issue When I go to search for an artist and try to click to see their songs it doesn’t work, as...
Spotify Star
458 Views
1 replies
0 likes
I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.
I'm having the exact same issue now, did you end up finding a solution to this problem? I have even tried replacing the airpods and it still does the same thing.
Spotify Star
541 Views
1 replies
0 likes
Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not let me block this from happening. It forcibly interr...
Every time i try to use the spotify app i keep getting these pop up messages saying “now connected to x device”. I don’t recognize any of these devices and dont want to be connected but it will not l...
Community Legend
436 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 10My Question or IssueWhenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling the thing that plays songs when a playlist ends, but this happens in ...
Plan Free Country USA Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I play an album, Spotify will play songs not on the album after a few songs. I’ve tried disabling ...
Spotify Legend
679 Views
1 replies
0 likes
IOS, Norway. iPhone 8+. Premium family planmy title says my full question if its not available in Norway, let us Norwegians know when we get this feature?
IOS, Norway. iPhone 8+. Premium family plan my title says my full question if its not available in Norway, let us Norwegians know when we get this feature?
Newbie
605 Views
1 replies
1 likes
Device(iPhone SE) My Question or IssueI went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked song’ playlist it comes up with the heart and that it’s still liked but I can’t ...
Device (iPhone SE) My Question or Issue I went on my Spotify tonight and realised all my liked songs have disappeared. If I search a song that was previously in the ‘liked ...
Composer
616 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12 My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deleting all cache/clean reinstall the app fixes the problem until the next time ...
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12 My album tracklist’s cover art often resizes itself which ruins the aesthetic of the UI and my experiences. Deletin...
518 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDevice:iPhone 6s Operating System(iOS Something, like ten idk) My Question or IssueWhenever I start using Spotify on my phone, unless I am in airplane mode, I start listening on someone else’s device. For example, if I ...
Plan Premium Country United States Device: iPhone 6s Operating System (iOS Something, like ten idk) My Question or Issue Whenever I start using Spotify on my phone, unl...
Community Legend
3278 Views
2 replies
0 likes
PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 13 My Question or Issue After the latest update the albums section only shows recommended albums but none of my saved albums. If this was done by Spotify on purpose it’s a really horrible decision...
Plan Premium Country Device iPhone 11 Operating System iOS 13 My Question or Issue After the latest update the albums section only shows recommended albums but n...
Composer
696 Views
1 replies
0 likes
