Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

233022 Views

53 replies

13 likes

  • 233022 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155922 Views

507 replies

108 likes

  • 155922 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107747 Views

19 replies

38 likes

  • 107747 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Can't turn on my mobile data for Spotify

Hello everyone,I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to turn on and then off ariplain mode, to restart the iPhone ...

Casual Listener

Hello everyone, I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to tur...

Mario

Spotify Legend

3096 Views

3 replies

0 likes

iphone x
mobile data
  • 3096 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading youtube videoes

PlanPremiumCountryDenmarkDeviceiPhone 8SOperating SystemiOs 13.3.1 My Question or IssueSo I downloaded some songs from youtube, and put them in a playlist and everything works as it should. I can see the songs, hear the songs do whatever with the son...

Casual Listener

Plan Premium Country Denmark Device iPhone 8S Operating System iOs 13.3.1   My Question or Issue So I downloaded some songs from youtube, and put them in a playlist and everything work...

Mario

Spotify Legend

598 Views

1 replies

0 likes

Transfer Youtube to Spotify
  • 598 Views
  • 1 replies
  • 0 likes

Apple Watch - need advice

https://homemadegaytubeporn.com/en/if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I’m back to the watch face, Spotify is there - when the watch is not ac...

Visitor

https://homemadegaytubeporn.com/en/ if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I’m back to th...

MattSuda

Spotify Star

6555 Views

1 replies

0 likes

Apple Watch
  • 6555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not fully downloaded

PlanPremiumVersion 8.5.48CountryUnited StatesDeviceiPod Touch 7th Generation Operating SystemiOS 13.3.1 I downloaded a playlist I created using Spotify Premium so I could listen offline. The playlist appears to be fully downloaded except that, when I...

Casual Listener

Plan Premium Version  8.5.48 Country United States Device iPod Touch 7th Generation  Operating System iOS 13.3.1   I downloaded a playlist I created using Spotify Premium so...

mastermixer99

Casual Listener

7376 Views

4 replies

1 likes

  • 7376 Views
  • 4 replies
  • 1 likes

Superuser Contribution Artist image bug

PlanPremiumCountryFinlandDeviceiPhone 7Operating systemiOS 13 My Question or IssueWhen i go to offline on my phone, some artist images can see but some not. Can that bug fix?

Gig Goer

Plan Premium Country Finland Device iPhone 7 Operating system iOS 13   My Question or Issue When i go to offline on my phone, some artist images can see but some not. Can that bug fix?

Antsa55

Gig Goer

825 Views

2 replies

0 likes

  • 825 Views
  • 2 replies
  • 0 likes

Superuser Contribution New releases section gone?

PlanPremiumCountryDenmarkDeviceIphone 7Operating SystemiOS 10 My Question or IssueWhere is the "new releases" section? I can not see it in my front/home page in the app...

Regular

Plan Premium Country Denmark Device Iphone 7 Operating System iOS 10   My Question or Issue Where is the "new releases" section? I can not see it in my front/home page in the app...

1218821370

Visitor

21255 Views

20 replies

8 likes

  • 21255 Views
  • 20 replies
  • 8 likes

Superuser Contribution Queue invisible

PlanPremiumCountryGermany DeviceiPhone 8Operating System(iOS 13.3 My Question or IssueSo if I add a single song to queue it’s invisible but still plays. If I add a second song to the queue the second song turns invisible. The latest track added alway...

Casual Listener

  Plan Premium Country Germany  Device iPhone 8 Operating System (iOS 13.3   My Question or Issue So if I add a single song to queue it’s invisible but still plays. If I add...

Ivan

Spotify Legend

750 Views

1 replies

0 likes

queue
  • 750 Views
  • 1 replies
  • 0 likes

Album art is not showing

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this? (iPhone X, iOS 13.3.1)

Visitor

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this?   (iPhone X, ...

Billy-J

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Visual problem when changing view in iOS app

PlanPremiumCountryFRANCEDeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I change from "Currently Playing" to "Play Queue" view there is a visual problem : for a second I see screens in partial overlaying transparency that I am not suppo...

Visitor

Plan Premium Country FRANCE Device iPhone 7 Operating System iOS 13   My Question or Issue When I change from "Currently Playing" to "Play Queue" view there is a visual problem : ...

MattSuda

Spotify Star

756 Views

2 replies

1 likes

  • 756 Views
  • 2 replies
  • 1 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

Visitor

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

Gig Goer

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...

PrettyMuchSwiss

Composer

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! iOS Spotify new design

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is 8.5.48.1021.Please help me

Newbie

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is...

Maxim

Spotify Star

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution App shows offline with mobile data, neither web app works...

PlanPremium DuoCountryMexicoDeviceXiaomi Redmi note 8Operating SystemAndroid 9 My Question or IssueThe app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried:-Reinstall app-...

Casual Listener

  Plan Premium Duo Country Mexico Device Xiaomi Redmi note 8 Operating System Android 9   My Question or Issue The app shows offline when I´m connected with mobile data, tried al...

Xenia

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline albums does not work

PlanPremiumCountryCzech RepublicDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, albums that downloaded for offline mode on my iPhone X don't work. I get only the loading screen but nothing else. I've seen this topic in here before...

Casual Listener

Plan Premium Country Czech Republic Device iPhone X Operating System iOS 13.3.1   My Question or Issue Hello, albums that downloaded for offline mode on my iPhone X don't work. I get o...

swansongforyou

Regular

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

Deleting “Liked” Songs

PlanFree/Premium: PremiumCountry: United States Device: Apple iPhone8 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS13(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Is there a feature whereby I can avoid d...

Music Fan

Plan Free/Premium:  Premium Country:  United States   Device:  Apple iPhone8 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  iOS13 (iOS 10,...

Loxer

Community Legend

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

Visitor

Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Connection issues at startup

PlanPremiumCountryItaly DeviceiPhone XOperating SystemiOS 13.3.1 It’s been months that my Spotify takes a lot of time connecting at the startup. it eventually connects, but at times it can take up to 3 minutes to do so. I tried uninstalling and reins...

Visitor

Plan Premium Country Italy   Device iPhone X Operating System iOS 13.3.1   It’s been months that my Spotify takes a lot of time connecting at the startup.  it eventually con...

Loxer

Community Legend

493 Views

1 replies

0 likes

Connection issues
Connection issues on app
  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Unable to turn off Shuffle for Podcast playlist

Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13) Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created or follow. I have tried pressing the button to toggle, going to the actual track ...

Regular

Plan Premium Country Canada Device (iPhone 6s) Operating System (iOS 13)   Hi All, Since the update I have been unable to turn off shuffle for podcast playlists I created o...

AngryGuy666

Casual Listener

18084 Views

32 replies

8 likes

iOS
  • 18084 Views
  • 32 replies
  • 8 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

Visitor

Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...

Emilia_8

Community Legend

465 Views

1 replies

1 likes

  • 465 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

Visitor

Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...

Xenia

Moderator

700 Views

2 replies

0 likes

in app payement
iOS
Payement
  • 700 Views
  • 2 replies
  • 0 likes