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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 35785 Views
  • 15 replies
  • 36 likes
  • 35785 Views
  • 15 replies
  • 36 likes

Superuser Contribution Battery drain

PlanPremiumCountryItalyDeviceiPhone 7 / iOS 13.3.1 My Question or IssueWent to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I already has same issue couple of months ago, I had to reinstall the app. Is this somew...

  • Casual Listener
  •   Plan Premium Country Italy Device iPhone 7 / iOS 13.3.1   My Question or Issue Went to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I alread...
  • thisisjp
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

Bug

The album names text overlays the "SHUFFLE PLAY" icon on IOS.PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 13.4 My Question or IssueMy album names text overlays the shuffle play button meaning some of it doesn't work. Image below.

  • Visitor
  • The album names text overlays the "SHUFFLE PLAY" icon on IOS. Plan Premium Country Australia Device iPhone 6s Operating System iOS 13.4   My Question or Issue My album names text over...
  • gabrielmgcp
  • Regular
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Solved!! [iOS] Avoid transaction animation

Video During I’m watching a live preview of track, I opened the current playlist, and it’s happened. PlanPremiumCountryall App version  Device

D4BFA04A-D0D1-4859-86FE-A0DB6569BA6E.png EB2A4B49-BF31-4F09-AE5D-DABEB29030F5.jpeg
  • Casual Listener
  • Video  During I’m watching a live preview of track, I opened the current playlist, and it’s happened.   Plan Premium Country all   App version     Device
  • MattSuda
  • Spotify Star
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

Solved!! Visual problem when changing view in iOS app

PlanPremiumCountryFRANCEDeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I change from "Currently Playing" to "Play Queue" view there is a visual problem : for a second I see screens in partial overlaying transparency that I am not suppo...

  • Visitor
  • Plan Premium Country FRANCE Device iPhone 7 Operating System iOS 13   My Question or Issue When I change from "Currently Playing" to "Play Queue" view there is a visual problem : ...
  • MattSuda
  • Spotify Star
  • 544 Views
  • 2 replies
  • 1 likes
  • 544 Views
  • 2 replies
  • 1 likes

X button to delete all the text in the find bar in the Liked Songs Playlists is no aligned

PlanPremiumCountryBrazil DeviceiPhone 11Operating SystemiOS 13.4 My IssueI just realized the X button used to delete all the text in the search bar is not aligned with the input box it is in

  • Regular
  • Plan Premium Country Brazil   Device iPhone 11 Operating System iOS 13.4   My Issue I just realized the X button used to delete all the text in the search bar is not aligned with...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Sound Quality Premium - not changing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn Australia, just switched to Spotify Premium from Free and use Bose Soundlink Revolve plus....

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In Aust...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Bluetooth quality on ios

PlanPremiumCountrySweden DeviceIphone SE Operating System(iOS 10) Hi, Can somebody tell me abouth spotify bluetooth quality on ios? How does the transcoding work? My headphones supports aac and aptx but from my understanding ios only outputs aac and ...

  • Regular
  •   Plan Premium Country Sweden   Device Iphone SE  Operating System (iOS 10)   Hi,   Can somebody tell me abouth spotify bluetooth quality on ios? How does the tr...
  • 568 Views
  • 0 replies
  • 0 likes
  • 568 Views
  • 0 replies
  • 0 likes

Solved!! Different layouts for the same version

My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completely different from one app to another. I would like to kno...

  • Newbie
  • My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completel...
  • Emilia_8
  • Community Legend
  • 825 Views
  • 1 replies
  • 0 likes
  • 825 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mix only on shuffle, how to fix?

PlanFreeCountryU.S.DeviceiPhone 11Operating SystemiOS 13.4.0 My Question or IssueThis morning my daily mixes were suddenly only able to play on shuffle along with the release radar mix. I have tried a lot of things to try to get it back to normal, bu...

  • Casual Listener
  •   Plan Free Country U.S. Device iPhone 11 Operating System iOS 13.4.0   My Question or Issue This morning my daily mixes were suddenly only able to play on shuffle along with the...
  • Emilia_8
  • Community Legend
  • 4763 Views
  • 3 replies
  • 0 likes
  • 4763 Views
  • 3 replies
  • 0 likes

Songs keep re-downloading in App

Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and it begins downloading around 1000 songs. It has rou...

  • Visitor
  • Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and ...
  • Billy-J
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t go to the queue even if I’m premium please help me I don’t know if it’s my phones problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jamesg7392
  • Casual Listener
  • 450 Views
  • 3 replies
  • 0 likes
  • 450 Views
  • 3 replies
  • 0 likes

I cant download some albums

PlanPremium FamiliarCountryArgentinaDeviceiPhone 7Operating SystemiOS My Question or IssueI have premium, but i cant download some albums. i try A.R. Kane "Singles Collection" and R.A.P. Ferreira: "Purple Moonlight Pages "Its says that i have too muc...

  • Casual Listener
  •   Plan Premium Familiar Country Argentina Device iPhone 7 Operating System iOS    My Question or Issue I have premium, but i cant download some albums. i try A.R. Kane "Sing...
  • Strangeinstereo
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • Albums
  • 582 Views
  • 2 replies
  • 0 likes

Spotify cannot find my chromecast

Plan: PremiumDevice: iPhone 8Operating System: iOS 13 My Question or Issue:As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device. Other apps such as Netflix and Youtube however do connect to my chrom...

  • Visitor
  • Plan: Premium Device: iPhone 8 Operating System: iOS 13   My Question or Issue: As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device...
  • 554 Views
  • 0 replies
  • 1 likes
  • 554 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify spielt nur shuffle, obwohl ich Premium habe

Spotify PremiumCountry: Germany Device(iPhone 11 und MacBook Pro My Question or IssueIch habe das Problem, dass Spotify die Liste nicht nacheinander spielt, sondern nur noch shuffle kann- Ich habe aber einen Premium-Account und möchte die Titel von H...

  • Visitor
  •   Spotify Premium Country: Germany   Device (iPhone 11 und MacBook Pro     My Question or Issue Ich habe das Problem, dass Spotify die Liste nicht nacheinander spielt, so...
  • Ivan
  • Spotify Legend
  • 3411 Views
  • 2 replies
  • 0 likes
  • 3411 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle

I have Spotify Premium and I'm having trouble shuffling in playlists / albums. I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs? How do I shuffle into specific albums? It used to work it see...

  • Casual Listener
  • I have Spotify Premium and I'm having trouble shuffling in playlists / albums.  I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs?&nbs...
  • Ivan
  • Spotify Legend
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Trouble playing Spotify on iPhone SE

Plan FreeFree/PremiumCountry USA Device iPhone SE(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Community, when I try to play songs on my iPhone, the song plays f...

  • Newbie
  • Plan Free Free/Premium Country USA   Device iPhone SE (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Billy-J
  • Spotify Star
  • 875 Views
  • 1 replies
  • 1 likes
  • 875 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution FOLLOWERS AND BLOCK

I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!

  • Regular
  • I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!
  • Ivan
  • Spotify Legend
  • 575 Views
  • 1 replies
  • 1 likes
  • 575 Views
  • 1 replies
  • 1 likes

Connecting to certain Alexa devices from IOS via Spotify Connect not working

Plan - Family PlanCountry - UK DeviceIphone 11 ProOperating SystemIOS 13.3.1Spotify App Ver: 8.5.51.877 My Question or IssueSpotify Connect on certain Alexa devices are not being seen by the Spotify app on Ios devices. When I do Spotify connect on Al...

  • Casual Listener
  • Plan - Family Plan Country - UK   Device Iphone 11 Pro Operating System IOS 13.3.1 Spotify App Ver: 8.5.51.877   My Question or Issue Spotify Connect on certain Alexa devices are ...
  • degree360
  • Casual Listener
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

My PC wont sync my offline songs to my iPhone no matter how much i try to sync it.

PlanFree/PremiumCountryUSDevice(iPhone 11 Pro Max)Operating System(iOS 13.4) My Question or Issueso, i've added a couple new songs to my already 14 hour offline music playlist, and no matter what i try to get the two to sync, they just wont. i've tri...

  • Visitor
  • Plan Free/Premium Country US Device (iPhone 11 Pro Max) Operating System (iOS 13.4)   My Question or Issue so, i've added a couple new songs to my already 14 hour offline music playlis...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recover local files using iPhone

Hi! I need Your help guys! For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to public this year. However, I put all my songs into the Spotify ...

  • Visitor
  • Hi! I need Your help guys!   For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to public...
  • Mario
  • Spotify Legend
  • 1228 Views
  • 1 replies
  • 0 likes
  • 1228 Views
  • 1 replies
  • 0 likes