Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
80051 Views
19 replies
37 likes

80051 Views
19 replies
37 likes

Shuffle on Albums & Playlists - ALWAYS ON!

PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...

axmatt
Newbie
Plan Premium Country UK/GB Device iPhone 11 Pro Max Operating System iOS 13.5.1 My Question or Issue This has been going on for some time now, and no, I don't want to tap to remove t...
2020-06-07 5:33:10 PM
2020-06-10 11:13:23 PM
OneByBoo
Roadie
768 Views
1 replies
0 likes
album
Albums
always on
Playlists
shuffle
shuffle always on

768 Views
1 replies
0 likes

Superuser Contribution Like dislike button disappeared

hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times and nothing changed. I use Spotify on iOS and the latest ...

Anton21
Visitor
hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times...
2020-06-07 12:50:13 PM
2020-06-10 11:09:58 AM
Elena
Moderator
421 Views
1 replies
1 likes

421 Views
1 replies
1 likes

Spotify won’t connect to internet, Apple Music and iHeart work fine. Paying for premium!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Carrie72
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-09 12:03:35 AM
2020-06-10 9:36:11 AM
Billy-J
Spotify Star
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Empty unnamed playlists

PlanPremiumCountryUS Device(iPhone 11)Operating System(iOS 13.4.1) My Question or IssueI have a string of empty, unnamed playlists at the bottom of my “Playlists” section. Uninstalling and reinstalling doesn’t work, deleting cache. I even got a new p...

rayadverb
Regular
Plan Premium Country US Device (iPhone 11) Operating System (iOS 13.4.1) My Question or Issue I have a string of empty, unnamed playlists at the bottom of my “Playlists” sect...
2020-06-09 9:05:37 PM
2020-06-09 11:43:06 PM
rayadverb
Regular
1152 Views
2 replies
0 likes

1152 Views
2 replies
0 likes

spotify still uses mobile data even when blocked in settings

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data statistics. It seems to be a pretty old or recurrin...

ddschmid-ch
Casual Listener
In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data ...
2020-05-23 4:32:58 PM
2020-06-09 10:15:49 PM
Fishtaco
Community Legend
611 Views
2 replies
1 likes
mobile data consumption

611 Views
2 replies
1 likes

Superuser Contribution [iOS] iOS device volume gets adjusted to Spotify volume on Computer

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS 13.5 My Question or IssueWhen I'm listening to music through the Spotify Desktop App on Windows 10 and I open the iOS Spotify App just to control the Desktop one, then the iOS App adj...

jfe
Casual Listener
Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 13.5 My Question or Issue When I'm listening to music through the Spotify Desktop App on Windows 10 and I op...
2020-06-05 9:41:30 PM
2020-06-09 9:51:41 PM
jfe
Casual Listener
511 Views
3 replies
0 likes

511 Views
3 replies
0 likes

Spotify Connect - A weird one...

Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single router. All software and systems up to date with latest vers...

bluesden
Casual Listener
Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single ...
2020-04-25 3:54:22 PM
2020-06-09 10:57:44 AM
bluesden
Casual Listener
2231 Views
3 replies
2 likes

2231 Views
3 replies
2 likes

Solved!! [iOS][Developer] Will Spotify Be Making Their Own DJ App?

Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they should make their own similar app, that way they do...

Spo7ify
Casual Listener
Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they ...
2020-06-01 1:47:43 AM
2020-06-09 10:07:05 AM
KrijntjeK
Visitor
1896 Views
2 replies
2 likes
Developer
iOS

1896 Views
2 replies
2 likes

Superuser Contribution how to go directly to artist page

PlanPremiumCountryUSA Device(iPhone 5s)Operating System(iOS 12.3.1) My Question or IssueWhen I look at the artists in my library on the app there's a couple that have [number] Songs underneath their name. If I click on any other artist it'll just tak...

avesin
Visitor
Plan Premium Country USA Device (iPhone 5s) Operating System (iOS 12.3.1) My Question or Issue When I look at the artists in my library on the app there's a couple that have ...
2020-06-06 10:12:52 PM
2020-06-08 11:46:48 PM
m_ita0
Casual Listener
896 Views
2 replies
0 likes

896 Views
2 replies
0 likes

Solved!! Spotify daily mix not endless

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or Issue All of my daily mixes are now only 50 songs instead of endless. I have reinstalled the app, updated the app, and updated my phone. It started yesterday so this is the seco...

preerns
Casual Listener
Plan Premium Country USA Device iPhone 7 Operating System iOS 13 My Question or Issue All of my daily mixes are now only 50 songs instead of endless. I have reinstalled...
2019-10-12 6:45:53 PM
2020-06-08 10:46:34 PM
icarmona
Casual Listener
2233 Views
4 replies
3 likes

2233 Views
4 replies
3 likes

Superuser Contribution I can’t see the album covers on music I’ve posted

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search for it on Spotify, also my name doesn’t come up if ...

MC_Cheez_String
Visitor
My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search ...
2020-06-06 11:01:21 AM
2020-06-08 9:22:36 AM
Elena
Moderator
800 Views
1 replies
0 likes
artist

800 Views
1 replies
0 likes

iPhone keeps triggering my Amps built in Chromecast

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the music and trigger the built in Chromecast on my Amp ...

Freakazoid75
Casual Listener
When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the m...
2020-05-26 9:33:03 PM
2020-06-07 4:45:57 PM
Freakazoid75
Casual Listener
1085 Views
5 replies
1 likes
iphone

1085 Views
5 replies
1 likes

All playlists deleted - please help

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email that I used to registered, ALL of my playlists were...

vak8238
Visitor
Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email ...
2020-06-05 4:43:53 AM
2020-06-07 11:26:13 AM
SoundShots
Composer
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Weird circling under the playlist name

Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...

nev_s
Casual Listener
Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...
2020-05-29 7:36:55 AM
2020-06-06 8:22:36 AM
nev_s
Casual Listener
993 Views
2 replies
0 likes
Bugs issues

993 Views
2 replies
0 likes

Spotify not working with Siri

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there was a problem with the app" and an option to open Sp...

hlaraujo
Music Fan
So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there w...
2019-10-13 5:02:36 PM
2020-06-06 4:29:03 AM
hlaraujo
Music Fan
7904 Views
6 replies
4 likes

7904 Views
6 replies
4 likes

Superuser Contribution [iOS][Connect] Change volume from apple watch

Hi Team,Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePod.I have Spotify installed on my Apple Watch and my I...

wreisbr
Newbie
Hi Team, Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePo...
2019-03-20 10:03:37 PM
2020-06-06 1:02:42 AM
rocasa
Newbie
4227 Views
4 replies
2 likes
Connect
iOS

4227 Views
4 replies
2 likes

Music randomly stops playing

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueFor quite some time now, when my phone is locked, music randomly stops and starts playing, stops and so on. I already tried deleting, re-starting the phone and...

jsup01
Newbie
Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 13.5.1) My Question or Issue For quite some time now, when my phone is locked, music randomly stops and starts p...
2020-06-05 3:55:24 PM
468 Views
0 replies
0 likes

468 Views
0 replies
0 likes

Can't Delete Songs from Playlists

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

ARoll10
Casual Listener
The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!
2014-10-08 12:08:28 AM
2020-06-05 7:28:38 AM
cliffyak
Casual Listener
3552 Views
10 replies
0 likes

3552 Views
10 replies
0 likes

[iOS] Fix iPhone playing issues

When you go to skip, it shows is there a way to fix/resolve?

1ThatWrld
Regular
When you go to skip, it shows is there a way to fix/resolve?
2020-05-26 1:39:08 PM
2020-06-04 10:25:50 PM
Loxer
Community Legend
1235 Views
15 replies
0 likes
iOS

1235 Views
15 replies
0 likes

Solved!!Superuser Contribution Spotify Connect

PlanPremiumCountryAustria DeviceApple TV 4KOperating SystemTV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and Macbook) if the Spotify App is manually opened on the Apple TV. So my request for the next update: P...

davidwho1424
Regular
Plan Premium Country Austria Device Apple TV 4K Operating System TV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and...
2020-06-04 12:23:38 PM
2020-06-04 4:32:19 PM
Mario
Spotify Legend
689 Views
1 replies
0 likes
apple TV
background

689 Views
1 replies
0 likes

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