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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245955 Views

27 replies

5 likes

  • 245955 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130832 Views

119 replies

13 likes

Other
  • 130832 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3277 Views

0 replies

0 likes

iOS
  • 3277 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309684 Views

62 replies

16 likes

  • 309684 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133415 Views

19 replies

38 likes

  • 133415 Views
  • 19 replies
  • 38 likes

Solved!! Issue After Update

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer see the album art of the song you are listening to in the bottom left corner? This...

Casual Listener

Plan Premium Country USA Device Macbook Pro Operating System OS Catalina   My Question or Issue   Has anyone else noticed that after the new update for desktop, you can no longer...

asunta

Casual Listener

1201 Views

2 replies

0 likes

album art
artwork
Update
  • 1201 Views
  • 2 replies
  • 0 likes

App Not Allowing Some Playlists To Be Viewed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app on my iPhone 8 won't allow some artist albums to be opened to view the playlist when ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...

Billy-J

Spotify Star

500 Views

1 replies

1 likes

  • 500 Views
  • 1 replies
  • 1 likes

Music not showing for artists

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueEvery time I try to open up songs from a artist it doesn’t show the all the list of songs that the artist has, before it used to show it however.

Visitor

Plan Free Country Canada Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Every time I try to open up songs from a artist it doesn’t show the all the list of songs th...

Billy-J

Spotify Star

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Playlist Duplicated Songs

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Casual Listener

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

Joel-M

Composer

960 Views

3 replies

1 likes

  • 960 Views
  • 3 replies
  • 1 likes

Superuser Contribution No lyrics shown in Spotify (mobile device and desktop)

Plan FamilyPremiumCountryThe Netherlands DeviceiPhone 7 My Question or IssueI don't see any lyrics or genius down below the songs. The app is up to date, I have tried removing the cache, remove the app and reinstalled it, tried a VPN, restart my phon...

Casual Listener

  Plan Family Premium Country The Netherlands   Device iPhone 7     My Question or Issue I don't see any lyrics or genius down below the songs.  The app is u...

AeroZ

Composer

4419 Views

4 replies

1 likes

  • 4419 Views
  • 4 replies
  • 1 likes

Solved!! Unwanted tracks.

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album.This is very frustrating as I usually listen to spotify when driving and not able to...

Casual Listener

Lately i’ve noticed that if I open up one of my own playlists or albums and I play the first track the second and subsequent tracks are not from my playlist or album. This is very frustrating as I u...

dave5416

Casual Listener

1843 Views

6 replies

0 likes

  • 1843 Views
  • 6 replies
  • 0 likes

idk where i am but i put that here.

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it

Newbie

I did that. I've no comment to tell. I was bored and i've think "why not do a Spotify Widget for iOS 14 ?". I know, we probably don't care, but i just wanted to share it 🙂

KrzysztofWalag

Regular

987 Views

1 replies

2 likes

  • 987 Views
  • 1 replies
  • 2 likes

voiceover issues in the podcasts section

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

  Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podc...

Joel-M

Composer

910 Views

2 replies

1 likes

  • 910 Views
  • 2 replies
  • 1 likes

Equalizer, crossfader, normalizer, gapless playback, explicit filter with connect?

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues. I recently upgraded my outdoor stereo to use Spotify connect so that I don't have Bluetooth range issues ...

Casual Listener

When I connect to a speaker via Bluetooth I can use the equalizer, crossfader, normalizer, gap less playback and explicit filter with no issues.  I recently upgraded my outdoor stereo to use Spo...

Joel-M

Composer

1072 Views

5 replies

0 likes

  • 1072 Views
  • 5 replies
  • 0 likes

Solved!! Liked songs not visible, iphone

PlanPremiumCountryUKDevice(iPhone 6sOperating System(iOS 13.5.1 My Question or IssueSince updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer visible in my library - instead only a tiny handful are visible despite still appeari...

Casual Listener

  Plan Premium Country UK Device (iPhone 6s Operating System (iOS 13.5.1   My Question or Issue Since updating the spotify app on my iphone the 250+ ‘liked songs’ are no longer v...

Billy-J

Spotify Star

2610 Views

3 replies

0 likes

iphone
liked songs
Liked Songs Playlist
  • 2610 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music keeps pausing

PlanFreeCountry USADeviceiPhone 11, fairly new My Question or IssueMy music keeps pausing whenever its played in the background. It seems to play fine when Im actually on the app, but when I click out and try to draw or even turn it off, it pauses ra...

Visitor

Plan Free Country  USA Device iPhone 11, fairly new   My Question or Issue My music keeps pausing whenever its played in the background. It seems to play fine when Im actually on th...

Ivan

Spotify Legend

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect acnt find soundtouch sound systems

PlanPremiumCountryBelgiumDevice(iPhone XS Max)Operating System(iOS 13.5.1) My Question or IssueI have a premium account, have 10 different soundtouch bose sound systems all around the house. It was from the beginning never worked as it should be. Som...

Casual Listener

Plan Premium Country Belgium Device (iPhone XS Max) Operating System (iOS 13.5.1)   My Question or Issue I have a premium account, have 10 different soundtouch bose sound systems all a...

Elena

Moderator

917 Views

4 replies

0 likes

  • 917 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t play offline - downloaded lists are played through mobile internet

PlanPremiumCountryOrigin: NetherlandsCurrent: FranceDeviceiPhone 8+Operating SystemiOS 13.6 My Question or IssueWhilst having Offline mode on, songs won’t play. Only when having the mobile internet access on, the music will play.I downloaded a lot fo...

Visitor

  Plan Premium Country Origin: Netherlands Current: France Device iPhone 8+ Operating System iOS 13.6   My Question or Issue Whilst having Offline mode on, songs won’t play. Onl...

Elena

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

AirPods Pro will pause but not play

Plan PremiumCountry USADeviceiPhone 11 Pro MaxOperating SystemiOS 13.6 My Question or IssueJust started having an issue with Spotify play and pause using my AirPods Pro. I can pause my music using the one click but once I try to start it again or ski...

Visitor

  Plan  Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.6   My Question or Issue Just started having an issue with Spotify play and pause using my AirP...

982 Views

0 replies

1 likes

  • 982 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Songs Dosen't Play Until You Add Them To Your Favorites

PlanPremiumCountrySwedenDevice(iPhone XR)Operating System(iOS 14)My Question or IssueSometimes I can't listen to a song, I find something in the search, I click and nothing happens until I add the song to my favorite tracks and only after that it sta...

Casual Listener

Plan Premium Country Sweden Device (iPhone XR) Operating System (iOS 14) My Question or Issue Sometimes I can't listen to a song, I find something in the search, I click and nothing happens ...

Ivan

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly u

On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to see all the songs.

Casual Listener

On my iPhone, whenever I open an artist’s profile, the app does not let me open the songs directly underneath the artist’s profile. Also when I search up an album it does not let me open the album to...

Billy-J

Spotify Star

911 Views

3 replies

1 likes

  • 911 Views
  • 3 replies
  • 1 likes

Unable to view songs whenever I click on album/artist songs

PlanFreeCountryUSADeviceiPhone 11 Operating SystemiOS 13 My Question or IssueWhenever I go to an artist or album page, I am unable to view what songs are available from them. I can still shuffle and play the songs normally but cannot actually open th...

Visitor

Plan Free Country USA Device iPhone 11  Operating System iOS 13   My Question or Issue Whenever I go to an artist or album page, I am unable to view what songs are available from ...

SweetE2002

Casual Listener

6299 Views

13 replies

14 likes

iOS
  • 6299 Views
  • 13 replies
  • 14 likes

Can’t load albums

PlanFreeCountryUSADevice iPhone 8Operating SystemiOS 10 My Question or IssueFor some reason every time I go to click an album to view the song’s it won’t load. Spotify please fix this it’s been like this for weeks.

Visitor

Plan Free Country USA Device  iPhone 8 Operating System iOS 10   My Question or Issue For some reason every time I go to click an album to view the song’s it won’t load. Spotify p...

SweetE2002

Casual Listener

845 Views

2 replies

2 likes

  • 845 Views
  • 2 replies
  • 2 likes

Downloaded Songs undownloading themselves

Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song and I am forced to redownload. PlanPremiumCountryUS...

Casual Listener

Downloaded songs for offline play occasionally all undownload taking me an hour or two to redownload. Sometimes when pressing on a specific song that is downloaded it also undownloads just that song ...

Billy-J

Spotify Star

462 Views

1 replies

1 likes

  • 462 Views
  • 1 replies
  • 1 likes

i select a music and when music finishes, starts another music which i did not select!!!

PlanPremiumCountryportugalDevice(iPhone 10)Operating System(iOS 10, c.) My Question or Issue I select a playlist and I expect to listen to the songs in the list. However, after listening to the first song, it starts another playlist which I did not s...

Visitor

  Plan Premium Country portugal Device (iPhone 10) Operating System (iOS 10, c.)   My Question or Issue   I select a playlist and I expect to listen to the songs in the lis...

Billy-J

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes