Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
49937 Views
15 replies
36 likes

49937 Views
15 replies
36 likes

Solved!! i can’t change my profile at all after updating to premium

PlanPremiumCountryUSDeviceiphone xs maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated to premium and i don’t see the option to change my account in any way. where it should say “edit profile” all it says is “fin...

eden8
Casual Listener
Plan Premium Country US Device iphone xs max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updated to premium and i don’t see the option to cha...
2020-05-04 10:03:25 PM
2020-05-05 8:13:22 AM
eden8
Casual Listener
507 Views
2 replies
0 likes

507 Views
2 replies
0 likes

Songs taking space twice for different accounts?

if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spotify save the songs on my phone locally twice?

eyteenvargas
Casual Listener
if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spot...
2020-05-05 2:09:54 AM
385 Views
0 replies
0 likes
downloads
local files
space

385 Views
0 replies
0 likes

Account won’t edit

Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account today as I previously used Apple Music. I want to edit my display name and picture so I can...

Chrissychahine7
Visitor
Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account tod...
2020-05-05 2:07:24 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Spotify Connect: connection lost within 5 seconds after pause

PlanPremiumCountryNetherlandsDeviceiPad mini 2019, Lenovo X1Operating SystemiPad OS 13.4.1, Windows 10 1909 My Question or IssueI often use Spotify Connect to control my iPad, which is connected to my amplifier, from my Windows 10 based laptop. This ...

RoodEnBlauw
Casual Listener
Plan Premium Country Netherlands Device iPad mini 2019, Lenovo X1 Operating System iPad OS 13.4.1, Windows 10 1909 My Question or Issue I often use Spotify Connect to control my iPad...
2020-05-04 5:13:25 PM
488 Views
0 replies
0 likes

488 Views
0 replies
0 likes

Songs Disappeared from Liked

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it and play it. Over time more and more songs started di...

benorozco2002
Newbie
The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it an...
2019-04-14 12:24:27 AM
2020-05-03 3:42:09 PM
ainoenollet
Visitor
3021 Views
2 replies
1 likes

3021 Views
2 replies
1 likes

Apple TV & Sonos delay

PlanPremiumCountryGermany Device(Apple AirPlay 2 devices in general)Operating System(iOS) My Question or IssueI know that the AirPlay 2 issue has been discussed already more than a year ago. I’m now using an Apple TV (4K) together with a Bose surroun...

tombeach
Visitor
Plan Premium Country Germany Device (Apple AirPlay 2 devices in general) Operating System (iOS) My Question or Issue I know that the AirPlay 2 issue has been discussed alre...
2020-05-03 3:32:17 PM
956 Views
0 replies
2 likes

956 Views
0 replies
2 likes

iOS app is not supported on BMW iDrive

Plan: PremiumCountry: USA DeviceiPhone 8Operating System(iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I updated my car and my app, and that hasn't helped. I can choose to play the next or previous s...

shndg
Visitor
Plan: Premium Country: USA Device iPhone 8 Operating System (iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I upda...
2020-05-03 10:58:45 AM
382 Views
0 replies
2 likes

382 Views
0 replies
2 likes

I can’t get the last update, I keep refreshing and still won’t let me update the app, what’s goin on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Vane01
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-03 5:55:01 AM
2020-05-03 10:50:53 AM
Billy-J
Spotify Star
634 Views
1 replies
0 likes

634 Views
1 replies
0 likes

Superuser Contribution Playback stops after one song in album mode in offline mode

If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when onlinePlanPremiumCountryNLDeviceDifferent iphones Operating SystemiOS 13.4 My Question ...

Rooje
Regular
If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when online Plan Premium Country NL ...
2020-04-22 5:45:07 PM
2020-05-03 10:28:14 AM
Elena
Moderator
1693 Views
11 replies
4 likes

1693 Views
11 replies
4 likes

I can’t turn off shuffle in my ipad playlist

PlanPremiumCountrysingaporeDeviceiPad Pro Operating SystemLatest iOS and Spotify app My Question or IssueI can’t turn off shuffle for my ipad playlist. I have tried turning it off by going to album art work but shuffle sign still appears next to the ...

Lifttobun
Visitor
Plan Premium Country singapore Device iPad Pro Operating System Latest iOS and Spotify app My Question or Issue I can’t turn off shuffle for my ipad playlist. I have tried ...
2020-05-01 5:18:22 PM
2020-05-03 9:42:55 AM
Ridders
Visitor
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Wo ist der “Knopf“ -Diesen Song nicht mehr spielen- geblieben? Es ist nur noch das Herz vorhanden.

Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte.ich kann nur noch über das Herz sagen das ich einen Song gut finde. Das ist einfach nicht mehr vorhanden. Egal wo ich mich gerad...

combichrist
Casual Listener
Seit geraumer Zeit kann ich z.b. In Mixtapes nicht mehr sagen das ich den einen oder anderen Song nicht mehr hören möchte. ich kann nur noch über das Herz sagen das ich einen Song gut finde. ...
2020-05-02 5:34:39 PM
2020-05-03 9:24:47 AM
combichrist
Casual Listener
471 Views
2 replies
0 likes

471 Views
2 replies
0 likes

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - FreeCountry - CanadaDevice - iPod Touch 6th GenerationOperating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

UniqueUnicode
Casual Listener
Plan - Free Country - Canada Device - iPod Touch 6th Generation Operating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you ...
2020-04-29 2:01:50 AM
2020-05-03 6:26:56 AM
UniqueUnicode
Casual Listener
444 Views
2 replies
1 likes

444 Views
2 replies
1 likes

Can't share songs via Spotify iMessage app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemIOS 12.4.6 My Question or IssueWhen ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Sometimes, the Spotify icon will show, but the search bar and my recent songs ne...

Dersheen
Visitor
Plan Premium Country USA Device iPhone 6s Operating System IOS 12.4.6 My Question or Issue When ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Some...
2020-04-15 5:41:48 PM
2020-05-02 8:34:40 PM
tiftich
Casual Listener
4462 Views
1 replies
3 likes
iMessage
iphone

4462 Views
1 replies
3 likes

The shuffle feature is enabled but only shuffling things in the Queue! Issue on mobile

PlanPremiumDeviceiPhone 11My Question or IssueWhen shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue.I've had spotify premium for a few years and never had this issue before but...

someshannon
Visitor
Plan Premium Device iPhone 11 My Question or Issue When shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue. I...
2020-05-02 8:03:07 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

(CarPlay) Previous Track Broken

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSimilar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay-previous-song/m-p/4859603#M118191), the previous button used to function as expecte...

mrsmith_
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3 My Question or Issue Similar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay...
2020-05-01 11:15:16 AM
2020-05-01 11:00:13 PM
Kishan2
Music Fan
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

No Like or Dislike for Discover Weekly

PlanPremiumCountryUSADeviceiPhone 6s My Question or IssueThe like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as well as from the app entirely. On desktop everything is fine but recently on mobi...

taylorlives
Newbie
Plan Premium Country USA Device iPhone 6s My Question or Issue The like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as w...
2020-05-01 8:40:24 PM
432 Views
0 replies
10 likes

432 Views
0 replies
10 likes

Local files, windows to iOS

I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed. so I’m able to get my local files on my laptop, put them in a new playlist and ‘download’ them on my ...

Damadeira
Visitor
I’m on a windows laptop with latest version of Spotify And windows installed, and an iPhone XR with the latest os installed and Spotify installed. so I’m able to get my local files...
2020-05-01 6:44:28 PM
2020-05-01 7:30:36 PM
-Kyan-
Composer
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Artists Appears on

Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as publicized on features. Thank you,Martin Device(iPhon...

Mborys13
Visitor
Premium account that I use daily. It was shocking to see that the Artists appears on section had disappeared. It was a great way to see new songs that artists are on, since some artists are not as public...
2020-05-01 3:30:54 PM
315 Views
0 replies
2 likes

315 Views
0 replies
2 likes

Bluetooth Music drops when i type on fb messenger

Music listening deviceBeo play H9i -Bluetooth PlanFreeCountryCH DeviceIPhone Xos updated My Question or Issue While i listen to music i used fb messenger only for text chat. Then music volume and quality drops. As soon as i closed the messenger app, ...

Dlahiru
Visitor
Music listening device Beo play H9i -Bluetooth Plan Free Country CH Device IPhone X os updated My Question or Issue While i listen to music i used fb messeng...
2020-05-01 1:47:39 PM
478 Views
0 replies
0 likes

478 Views
0 replies
0 likes

Non-Local Thumbnails Don't Show Up On Apple CarPlay Since 8.5.47

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSince Spotify 8.5.47, the thumbnails don't appear for non-locally downloaded tracks in CarPlay. To clarify: downloaded files show the proper thumbnails, but while b...

mrsmith_
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3 My Question or Issue Since Spotify 8.5.47, the thumbnails don't appear for non-locally downlo...
2020-05-01 11:12:49 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

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