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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36749 Views

40 replies

10 likes

  • 36749 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102091 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298836 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125668 Views

19 replies

38 likes

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  • 19 replies
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Can't view songs of artists' page or their albums

PlanFreeCountryUSADeviceIphone 6s +Operating SystemiOS 13.6 My Question or IssueJust recently I was trying to add some new songs to my playlist right. I looked up the artist but when i tried to view their songs or the songs on the albums I couldn't v...

Newbie

Plan Free Country USA Device Iphone 6s + Operating System iOS 13.6   My Question or Issue Just recently I was trying to add some new songs to my playlist right. I looked up the artist ...

Billy-J

Spotify Star

842 Views

1 replies

0 likes

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Superuser Contribution App shows random serial numbers instead of Alexa/Echo device names

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and numbers) so I can’t tell which device is which. Any ideas...

Casual Listener

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app,  but now almost all of them show a really long serial number (a mix of letters and ...

rxm2020

Casual Listener

8501 Views

16 replies

9 likes

  • 8501 Views
  • 16 replies
  • 9 likes

Solved!!Superuser Contribution Local file used to be on my phone but disappeared

PlanPremiumCountryUKDeviceIphone 11Operating SystemiOS 13.6 My Question or IssueSo I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new ones onto my phone and I noticely today that 1 of them has disappeared off my p...

Regular

Plan Premium Country UK Device Iphone 11 Operating System iOS 13.6   My Question or Issue So I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new one...

Elena

Moderator

3474 Views

4 replies

0 likes

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Play All for playlist folders

Plan: PREMIUMCountry: NL Device: iPhone xR 128 gB BlackOperating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just like on the desktop app.I recently sorted my playlists in folders and i can'...

Casual Listener

Plan: PREMIUM Country: NL   Device: iPhone xR 128 gB Black Operating System: iOS 13.2.3   Hi, i would like to know if there is an option to play all songs in playlist folders just lik...

patman_44

Casual Listener

1313 Views

2 replies

4 likes

folder
shuffle
  • 1313 Views
  • 2 replies
  • 4 likes

Downloads Redownloading

iPhone IOS up to date premium memberUShi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to be re downloaded on to my phone. This has caused my phone bil...

Visitor

iPhone IOS up to date  premium member US hi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
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Unable to view songs in an album or artist

Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i am unable to click. This has become very annoying b...

Visitor

Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i ...

Billy-J

Spotify Star

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Are there plans to remove the Facebook SDK from the Spotify iOS app?

I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.facebook.com, in order to enable tracking.I don't us...

Visitor

I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.f...

user-removed

Not applicable

1175 Views

2 replies

1 likes

  • 1175 Views
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  • 1 likes

Solved!! Spotify IOS not showing local files but shows on Android and Windows

PlanPremiumCountryPhilippinesDevice(iPhone 6+, Samsung Galaxy S10, Windows PC)Operating System(iOS 12.4.7, Android 10, Windows 7) My Question or IssueHello and good day fellow spotify users. I was wondering why the spotify on my iPhone does not list ...

Newbie

  Plan Premium Country Philippines Device (iPhone 6+, Samsung Galaxy S10, Windows PC) Operating System (iOS 12.4.7, Android 10, Windows 7)   My Question or Issue Hello and g...

taemkv

Music Fan

1046 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bug when editing queue

PlanPremiumCountryDenmarkDeviceiPhone XSOperating SystemiOS 13.2.3 My Question or IssueWhen editing the queue it will only work when dragging a track further down. When attempting to drag a track up the queue the screen will just look like it is scro...

Newbie

Plan Premium Country Denmark Device iPhone XS Operating System iOS 13.2.3   My Question or Issue When editing the queue it will only work when dragging a track further down. When attem...

turgutma

Visitor

1006 Views

2 replies

0 likes

bug
queue
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Pop-Up Suggestions in premium account

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have all notifications disabled in the app and in my phon...

Casual Listener

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have a...

osornios

Spotify Star

2053 Views

4 replies

5 likes

  • 2053 Views
  • 4 replies
  • 5 likes

IPhone and Acura RDX second generation

PlanPremiumCountryRussiaDeviceiPhone 6sOperating SystemiOS last one Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song, artist and album but no cover picture. It disappoints me. And I not unde...

Visitor

Plan Premium Country Russia Device iPhone 6s Operating System iOS last one   Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song...

726 Views

0 replies

0 likes

Acura RDX
Car integration
Car Stereo
  • 726 Views
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Can't add full albums to playlists

PlanFreeCountry DeviceiPhone SE, not the 2020 versionOperating SystemiOS 13.5.1Spotify version 8.5.66 My Question or IssueI cannot add full albums to a playlist. I've tried a quick reinstall and a clean reinstall following suggestions from other thre...

Casual Listener

Plan Free Country   Device iPhone SE, not the 2020 version Operating System iOS 13.5.1 Spotify version 8.5.66   My Question or Issue I cannot add full albums to a playlist. I've ...

428 Views

0 replies

0 likes

  • 428 Views
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Behind the lyrics is so bad

I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I think that you should have the choice of disabling ...

Newbie

I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I ...

TerryTimes

Visitor

2076 Views

2 replies

4 likes

  • 2076 Views
  • 2 replies
  • 4 likes

Issues with playboack

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone XrOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14My Question or IssueI liked a Eurobeat song and now every playlist (all the ones made for me by spotif...

Visitor

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone Xr Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14 My Question or Issue I li...

405 Views

0 replies

0 likes

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Solved!! [Mobile] Tapping the and more button does not work

Tapping the and more button does not work.   アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 Spotify app 8.5.66.762 , もっと見る ボタンが反応しないアーティスページトの例 https://open.spotify.com/artist/2JIf5JxI3ypOSf...

Music Fan

  Tapping the and more button does not work.         アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 ...

teito2000

Music Fan

2351 Views

7 replies

2 likes

bugs
  • 2351 Views
  • 7 replies
  • 2 likes

No "Go to radio" button

PlanFreeCountryRussiaDeviceIphone XOperating SystemiOS 13.5.1 Hello for everyone!The problem is that my phone does not have the "Go to radio" button and I cannot create a radio station based on my songs or artists. There is no such problem on a PC. T...

Visitor

  Plan Free Country Russia Device Iphone X Operating System iOS 13.5.1   Hello for everyone! The problem is that my phone does not have the "Go to radio" button and I cannot crea...

463 Views

0 replies

0 likes

labels
  • 463 Views
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Apple ID

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you can erase the Apple ID account, but if I do that does...

Visitor

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you ca...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
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Songs keep skipping

Plan: Premium FamilyCountry: MexicoDevice iPhone 11 ProMaxOperating System: iOS 13 Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of seconds, sometimes it’s after 10 seconds, sometimes after 40 seconds, a...

Visitor

Plan: Premium Family Country: Mexico Device iPhone 11 ProMax Operating System: iOS 13   Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of ...

408 Views

0 replies

0 likes

iOS
Song skipping
Trouble with playing
  • 408 Views
  • 0 replies
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Superuser Contribution I have no queue button

 (sorry not sure why the picture is blurry) PlanFreeCountryUnited States DeviceCurrently:iPhone 11, it was also gone on my iPhone 8Operating SystemiOS 13.5.1(idk if I understood the question sorry) My Question or IssueMy phone is missing the queue bu...

Casual Listener

 (sorry not sure why the picture is blurry)   Plan Free Country United States  Device Currently:iPhone 11, it was also gone on my iPhone 8 Operating System iOS 13.5.1(idk if I understoo...

derpydonut5

Casual Listener

1766 Views

3 replies

0 likes

queue
Queue Button
  • 1766 Views
  • 3 replies
  • 0 likes

Go to Artist Radio > Blank Screen

PlanPremiumCountryUSADeviceiPhone 11 Pro / MacBook ProOperating SystemiOS 13.3.1 / MacOS 10.15.2 My Question or IssueClicking "Go to Artist Radio" does not work on a particular album I am trying to get a radio station for. The screen where the genera...

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro / MacBook Pro Operating System iOS 13.3.1 / MacOS 10.15.2   My Question or Issue Clicking "Go to Artist Radio" does not work on a particul...

awinhayden

Casual Listener

1412 Views

4 replies

0 likes

  • 1412 Views
  • 4 replies
  • 0 likes