Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42515 Views
15 replies
36 likes

42515 Views
15 replies
36 likes

Superuser Contribution Equalizer turning off on its own

PlanPremiumCountryCanadaDeviceiPhone 6s My Question or IssueThe equalizer is turning off on its own. It is showing as if it is on but as soon as i touch on graph with frequency settings it changes to on. This is happening when im listening in my 2018...

darrenb79
Casual Listener
Plan Premium Country Canada Device iPhone 6s My Question or Issue The equalizer is turning off on its own. It is showing as if it is on but as soon as i touch on graph w...
2019-05-04 7:24:35 PM
2020-04-13 10:14:37 PM
Logiczny
Casual Listener
2365 Views
8 replies
2 likes

2365 Views
8 replies
2 likes

Superuser Contribution Instagram Story Not Working

PlanPremiumCountryUSADeviceIphone 6sOperating SystemiOS 10 My Question or IssueWhen I try to share my public spotify playlist on to instagram stories spotify tells me “oops, sorry we can’t share that right now, try again later”. It has been doing thi...

ellenwoodhouse
Regular
Plan Premium Country USA Device Iphone 6s Operating System iOS 10 My Question or Issue When I try to share my public spotify playlist on to instagram stories spotify tells me “o...
2020-04-05 5:47:21 AM
2020-04-13 2:08:26 PM
Ivan
Spotify Legend
737 Views
4 replies
0 likes

737 Views
4 replies
0 likes

Superuser Contribution Spotify skipping every other song on playlist

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS My Question or Issuewhen i play music from my playlist, every other songs is skipped

valheana
Visitor
Plan Premium Country Device iPhone 8 Operating System iOS My Question or Issue when i play music from my playlist, every other songs is skipped
2020-04-11 7:10:21 PM
2020-04-13 11:25:21 AM
Elena
Moderator
927 Views
1 replies
0 likes

927 Views
1 replies
0 likes

IOS 5.1.1 Spotify No Longer working

I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the device on / off etc but all I get is that it just keeps tryi...

mej1963
Casual Listener
I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the...
2018-11-17 11:02:31 AM
2020-04-13 7:13:03 AM
batman15
Casual Listener
2173 Views
4 replies
0 likes

2173 Views
4 replies
0 likes

Superuser Contribution Can't see my next song in queue

Plan: PremiumCountry: ArgentinaDevice: iPhone 8Operating System: iOS 13.4 My Question or Issue Hi! Since like two years I'm having this same issue where I can't see the next song I added to my queue, what can I do to solve it? I've already tried rein...

ghostmaxie
Regular
Plan: Premium Country: Argentina Device: iPhone 8 Operating System: iOS 13.4 My Question or Issue Hi! Since like two years I'm having this same issue where I ...
2020-04-06 1:12:31 AM
2020-04-13 5:28:35 AM
ghostmaxie
Regular
494 Views
4 replies
0 likes

494 Views
4 replies
0 likes

Superuser Contribution iOS skips songs after 40 seconds to unknown songs

iPhone 11 ProiOS 13.4.1Premium PlanUSA I am new to Spotify and just downloaded it this week - April 2020. Spotify plays songs for about 40 seconds then skips to songs and playlists I don't even know. Never plays a song through. I've tried absolutely ...

HelenRusso6
Casual Listener
iPhone 11 Pro iOS 13.4.1 Premium Plan USA I am new to Spotify and just downloaded it this week - April 2020. Spotify plays songs for about 40 seconds then skips to songs and playlists I d...
2020-04-12 4:16:29 PM
2020-04-12 12:01:35 AM
HelenRusso6
Casual Listener
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

Daily mix

Only half of my daily mix is shown and i can listen to any song on that playlist. The other half are stuck in the good evening( I don’t know what’s it called on the app right now it’s called that). I can’t listen to any song buy pressing on them. I c...

Buenja95
Visitor
Only half of my daily mix is shown and i can listen to any song on that playlist. The other half are stuck in the good evening( I don’t know what’s it called on the app right now it’s called that). I...
2020-04-10 5:06:42 AM
2020-04-12 11:17:18 PM
200E
Casual Listener
390 Views
2 replies
0 likes

390 Views
2 replies
0 likes

Superuser Contribution Problem with queue

PlanPremiumCountryUSADevice(iPhone 8 )Operating System(iOS 10) My Question or IssueWhen I put songs in the queue, the bottom song doesn't appear. It's just a blank space and sometimes the song never even plays at all. I'm gonna see if I can add a pic...

DanielWisely
Visitor
Plan Premium Country USA Device (iPhone 8 ) Operating System (iOS 10) My Question or Issue When I put songs in the queue, the bottom song doesn't appear. It's just a blank space and ...
2020-04-12 2:09:58 AM
2020-04-12 3:16:02 PM
Mario
Spotify Legend
324 Views
1 replies
0 likes

324 Views
1 replies
0 likes

Group Sessions Not Available

PlanPremium FamilyCountryUS DeviceiPhone 11 ProOperating System My Question or IssueHello. I do not have the “Group Session” option or the share code available on my “Devices Available” screen. I followed the instructions here: +https://support.spoti...

Pusheen
Newbie
Plan Premium Family Country US Device iPhone 11 Pro Operating System My Question or Issue Hello. I do not have the “Group Session” option or the share code ava...
2020-04-12 10:39:35 AM
2020-04-12 11:45:10 AM
Tom
Community Legend
4793 Views
1 replies
0 likes

4793 Views
1 replies
0 likes

Solved!!Superuser Contribution Song Order When Listening

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I'm listening to songs from my Library or "Liked Songs," the order randomly switches from the next song in the library to the top of the list. This is ex...

lustydreams
Casual Listener
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue Whenever I'm listening to songs from my Library or "Liked Songs," the order randomly s...
2020-04-11 11:27:17 PM
2020-04-12 10:47:46 AM
Elena
Moderator
484 Views
2 replies
0 likes

484 Views
2 replies
0 likes

Solved!! Skype chat interrupts spotify

Hello people!Anyone noticed that a Skype chat automatically pause Spotify?it would be great if someone knows how to fix this as its rather annoying to not being able to text chat while listening to music. Using iPhone 11 Cheers!

J-Li
Regular
Hello people! Anyone noticed that a Skype chat automatically pause Spotify? it would be great if someone knows how to fix this as its rather annoying to not being able to text chat while listening ...
2020-04-11 5:29:00 PM
2020-04-11 6:25:32 PM
MichaelJerzak
Composer
1622 Views
3 replies
0 likes

1622 Views
3 replies
0 likes

Solved!! Sample Rate on Spotify iPhone vs Mac Desktop version using Chord Mojo greatly differ

HI, I recently bought a Chord Mojo DAC, but i am unable to get expected sample rates on my iphone using Spotify. I am a premium Spotify customer and have the settings on my iphone set to "extreme" for download etc and have resync to ensure all music ...

soundmuse
Newbie
HI, I recently bought a Chord Mojo DAC, but i am unable to get expected sample rates on my iphone using Spotify. I am a premium Spotify customer and have the settings on my iphone set...
2015-12-29 11:16:49 AM
2020-04-11 3:54:06 PM
peter-imrich
Newbie
25553 Views
7 replies
1 likes

25553 Views
7 replies
1 likes

Superuser Contribution Shuffle button disabled

PlanPremiumCountryNetherlandsDeviceiPhone Xs,Operating SystemiOS 12.1.3 Since a few days ago, the shuffle button in the Now Playing screen is permanently disabled. It will not turn on. I've tried logging out and back in, uninstalling and reinstalling...

Link512
Casual Listener
Plan Premium Country Netherlands Device iPhone Xs, Operating System iOS 12.1.3 Since a few days ago, the shuffle button in the Now Playing screen is permanently disabled. It will not ...
2019-01-23 11:05:42 AM
2020-04-11 11:39:19 AM
LiveForIt
Casual Listener
3152 Views
10 replies
2 likes

3152 Views
10 replies
2 likes

Solved!!Superuser Contribution Can't turn off Behind The Lyrics

PlanPremiumCountryVietnamDeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueI can't turn off Behind The Lyrics, because when i go to setting i don't see a button "Behind The Lyrics" ON/OFF, just have ON/OFF Canvas. Please help me. Thanks...

SimonFromVN
Newbie
Plan Premium Country Vietnam Device iPhone XS Max Operating System iOS 12.2 My Question or Issue I can't turn off Behind The Lyrics, because when i go to setting i don't see ...
2019-04-06 6:52:04 PM
2020-04-11 9:43:45 AM
Peter
Spotify Legend
79152 Views
12 replies
9 likes

79152 Views
12 replies
9 likes

app randomly freezes

PlanPremiumCountryunited states DeviceiPhone 7Operating SystemiOS My Question or Issueafter a random amount of time the whole app will freeze but the song i am playing will play for a little while until the whole entire app disappears along with the ...

x-0v8vtw_urj
Newbie
Plan Premium Country united states Device iPhone 7 Operating System iOS My Question or Issue after a random amount of time the whole app will freeze but the song i am playing...
2020-04-11 1:43:57 AM
2020-04-11 4:03:20 AM
AdamDam
Spotify Star
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Superuser Contribution Skips and Stops music

PlanPremiumCountry DeviceiPhone 8 plus Operating SystemIOS 11 When using without earphones everything’s normal, but when I listen with earphones on the music keeps randomly pausing and skiping to the next one, also jumping forward and back for no rea...

AzhayaC
Casual Listener
Plan Premium Country Device iPhone 8 plus Operating System IOS 11 When using without earphones everything’s normal, but when I listen with earphones on the music ...
2020-04-06 6:35:19 AM
2020-04-10 7:35:56 PM
AzhayaC
Casual Listener
535 Views
2 replies
0 likes

535 Views
2 replies
0 likes

App Freezes iPhone 4/2020

PlanPremiumCountryUSDeviceiPhone XR Operating SystemiOS 13.3.1 My Question or IssueThe app works fine until I try to connect it to another device within my network. (PS4, google home etc..) Then the main app on the phone freezes. It allows the music ...

misterdj2994
Casual Listener
Plan Premium Country US Device iPhone XR Operating System iOS 13.3.1 My Question or Issue The app works fine until I try to connect it to another device within my network. (PS4...
2020-04-10 5:54:48 PM
2020-04-10 6:15:23 PM
misterdj2994
Casual Listener
557 Views
1 replies
0 likes

557 Views
1 replies
0 likes

Songs no longer playing

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemUp to date My Question or Issue Ive had the Novelists on my Spotify app for a while and was able to listen to all their albums. Then one day for no reason I was unable to play any of their song...

Nexus_au
Casual Listener
Plan Premium Country Australia Device iPhone 7 Operating System Up to date My Question or Issue Ive had the Novelists on my Spotify app for a while and was able to list...
2019-04-15 3:53:55 PM
2020-04-10 3:50:06 PM
Kingrat
Visitor
1827 Views
5 replies
0 likes
Novelists

1827 Views
5 replies
0 likes

Spotify hangs itself up after adding a number of tracks to playlists.

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13.4 My Question or IssueHello everyone.The last weeks/months I‘m dealing with a little issue. Spotify hangs itself up after adding a few tracks within 1-2 minutes into playlists. When this ...

Asmiregal
Newbie
Plan Premium Country Germany Device iPhone XR Operating System iOS 13.4 My Question or Issue Hello everyone. The last weeks/months I‘m dealing with a little issue. Spotify ...
2020-04-10 11:04:18 AM
2020-04-10 1:03:51 PM
AdamDam
Spotify Star
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.2.3 My Question or IssueLast song in queue is invisible when I click “go to queue”

willmeam
Visitor
Plan Premium Country United States Device iPhone 11 Operating System iOS 13.2.3 My Question or Issue Last song in queue is invisible when I click “go to queue”
2020-04-10 5:28:58 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts