Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried:-Delete all Spotify data from the device and reinstall Spotify...
Newbie
Whenever I try to open my Spotify app, it automatically shuts down itself. If there is not an internet connection, then it works fine. It happens to me for an hour, here's what I've tried: -Delete a...
OneByBoo
Roadie
409 Views
1 replies
0 likes
So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?
Newbie
So, I have a premium account and I travel quite often, yet Spotify still reads that I am in the United States. Currently I am in the Philippines. Is there any way I can fix this issue?
OneByBoo
Roadie
344 Views
1 replies
0 likes
PlanPremiumCountryUnited StatssDeviceiPhone 11Operating SystemiOS 13.5.1My Question or IssueEvery time I attempt to open the app, it crashes a few seconds later. This is strange considering the app was working perfectly fine a few hours ago. I’ve tri...
Visitor
Plan Premium Country United Statss Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Every time I attempt to open the app, it crashes a few seconds later. This is strange con...
Ivan
Spotify Legend
1113 Views
1 replies
0 likes
PlanPremium Country United States DeviceiPhone 6s Operating SystemiOS 12.1.2 My Question or IssueSpotify keeps crashing on my iPhone 6s over the past couple days. It usually crashes when I switch to a different song/album/playlist... I click on a tra...
Roadie
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify keeps crashing on my iPhone 6s over the pas...
leonardy_huang
Casual Listener
41135 Views
17 replies
10 likes
Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens. When I into settings it show the Spotify app as a w...
Casual Listener
Hi, I deleted Spotify to free up a bit of space but when I went to download it a short time later it won’t load. I go to the App Store and the app says ‘Open’ but when I click on it nothing happens.&...
Jeromec96
Visitor
3223 Views
3 replies
0 likes
PlanPremiumCountryRomaniaDeviceiPhone XSOperating SystemiOS 13 My Question or IssueWhen i try opening spotify, it crashes. After i tried some fixes I found out that this problem is because my internet. If I go in airplane mode it works perfect but i ...
Casual Listener
Plan Premium Country Romania Device iPhone XS Operating System iOS 13 My Question or Issue When i try opening spotify, it crashes. After i tried some fixes I found out that t...
chrisbcm
Casual Listener
690 Views
3 replies
2 likes
PlanPremiumCountryGermanyDeviceIphone 11 Pro Max + IPad Pro 12.9 Operating SystemIOS 13 and IPadOS 13 My Question or IssueMy Spotify Apps are not opening on Ipad and Iphone since two hours now. I can open the app without any error in Flight mode but ...
Visitor
Plan Premium Country Germany Device Iphone 11 Pro Max + IPad Pro 12.9 Operating System IOS 13 and IPadOS 13 My Question or Issue My Spotify Apps are not opening on Ipad...
Ivan
Spotify Legend
697 Views
2 replies
2 likes
PlanPremiumCountryTaiwan DeviceiPhone 11 pro and iPhone XROperating SystemiOS 13.5.1 My Question or IssueOpen and Crash
Newbie
Plan Premium Country Taiwan Device iPhone 11 pro and iPhone XR Operating System iOS 13.5.1 My Question or Issue Open and Crash
calvin_swiss
Visitor
577 Views
2 replies
1 likes
PlanPremiumCountryAustraliaDeviceiPhone 6SOperating SystemiOS 13.5.1 My Question or IssueI was listening to music when the app crashed. Now it will crashed before the loading screen finishes. I have tried many options to resolve this below and none h...
Regular
Plan Premium Country Australia Device iPhone 6S Operating System iOS 13.5.1 My Question or Issue I was listening to music when the app crashed. Now it will crashed before the l...
shandog84
Regular
2008 Views
3 replies
1 likes
PlanPremiumCountryGermanyDeviceiphone XOperating SystemiOS 13.5.1 My Question or IssueI`ve got a problem with starting the spotify app on my iphone X. It crashes half a second after starting it only showing the spotify logo for a short time. Restarti...
Newbie
Plan Premium Country Germany Device iphone X Operating System iOS 13.5.1 My Question or Issue I`ve got a problem with starting the spotify app on my iphone X. It crashes half a secon...
Ivan
Spotify Legend
488 Views
1 replies
1 likes
PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueMy app keeps crashing over and over againonly can launch when I turn on airplane modetried resetting all settings and resetting network settings but no...
Casual Listener
Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.5.1 My Question or Issue My app keeps crashing over and over again only can launch when I turn on a...
georgifly23
Visitor
844 Views
3 replies
1 likes
Plan Premium Device (iPhone XR) My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app alrea...
Visitor
Plan Premium Device (iPhone XR) My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes bef...
Katerina
Spotify Legend
283684 Views
22 replies
26 likes
Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...
Spotify Legend
Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams a...
1568 Views
0 replies
9 likes
With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!PlanPremiumcountryitaly device iPhone XS Operating SystemiOS 13.5.1
Casual Listener
With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly! Plan Premium country italy device iPhone XS Operating System iOS 13.5.1...
Ivan
Spotify Legend
1064 Views
4 replies
7 likes
Prerequisities:Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment.iPhone is connected thru USB cable with the car, I wish to used CarPlay - using mainly Spotify and Waze ...
Casual Listener
Prerequisities: Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment. iPhone is connected thru USB cable with the car, ...
ok2ucx
Casual Listener
1835 Views
2 replies
1 likes
PlanPremium StudentCountryUSADeviceiPhone XROperating SystemiOS 13.4My Question or IssueHi, I am trying to sync my playlist with my local files on my desktop, but no matter what I do, they don't download. I have restarted my router, I have logged out...
Visitor
Plan Premium Student Country USA Device iPhone XR Operating System iOS 13.4 My Question or Issue Hi, I am trying to sync my playlist with my local files on my desktop, but no matter what I d...
358 Views
0 replies
0 likes
Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to see little music pictures in my playlist if spotif...
Casual Listener
Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to...
436 Views
0 replies
0 likes
Hi I have honda civic car - New ios upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with little music picture but ı dont see any little picture on my playlist ı just s...
Casual Listener
Hi I have honda civic car - New ios upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with litt...
568 Views
0 replies
0 likes
When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not. PlanPremiumCountryBrazilDeviceIPhone 7Operating SystemiOS 13.5.1
Casual Listener
When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not. Plan Premium Country Brazil Device IPhone 7 Operating System iOS 13....
Billy-J
Spotify Star
1335 Views
5 replies
0 likes