Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26489 Views
  • 13 replies
  • 33 likes
  • 26489 Views
  • 13 replies
  • 33 likes

Local file sync only syncs first song

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewalls as far as I know since it was still able to sync...

  • Visitor
  • I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewal...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Multiple selection question

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an option that allows multiple selection of multiple songs ...

  • Regular
  • Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an optio...
  • Emilia_8
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Offline File Syncing on iPhone

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13.3.1 My Question or IssueI downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on my phone. I was able to do this when I had my android phone last year but now...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.3.1   My Question or Issue I downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on m...
  • JordinoPizza
  • Casual Listener
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify features only appear in one account

PlanPremiumCountryChileDevice(iPhone Operating System(iOS 13.) My Question or IssueLast year’s features, such as canvas don’t appear on my settings, even though i’m on the latest version of the app. I created another account in the same device, and c...

  • Casual Listener
  •   Plan Premium Country Chile Device (iPhone 😎 Operating System (iOS 13.)   My Question or Issue Last year’s features, such as canvas don’t appear on my settings, even though i’m...
  • ioctane
  • Casual Listener
  • 872 Views
  • 3 replies
  • 0 likes
  • 872 Views
  • 3 replies
  • 0 likes

Local sync from desktop to IOS device

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

  • Casual Listener
  • ...0   Constants: Been on same network, BlueTooth on Things I have tried: Turn fire wall on (Ticking both private and public for Spotify) Plugged phone in and out of computer (Neither work)
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Searching Crashes App

PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4)   My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...
  • AtKelley
  • Casual Listener
  • 651 Views
  • 3 replies
  • 3 likes
  • 651 Views
  • 3 replies
  • 3 likes

Add to queue bug

PlanPremium CountryCzech Republic DeviceiPhone 8, iPhone 5sOperating SystemiOS 12 My IssueHello, I got a problem with adding song to queue. When I for example play album and I want add song to queue and I wanna see it - theres blank space (on screesh...

  • Casual Listener
  • Plan Premium   Country Czech Republic   Device iPhone 8, iPhone 5s Operating System iOS 12   My Issue Hello, I got a problem with adding song to queue. When I for example...
  • zunzunzk
  • Casual Listener
  • 874 Views
  • 4 replies
  • 0 likes
  • 874 Views
  • 4 replies
  • 0 likes

Superuser Contribution Iphone Queue Glitch STILL UNSOLVED

PlanPremiumCountry USADeviceiPhone XrOperating SystemiOS 10 My Question or IssueHello, I have already posted about this issue, however there seems to be nothing done about the glitch. I have since gotten a new phone and the glitch is still present as...

  • Regular
  •   Plan Premium Country  USA Device iPhone Xr Operating System iOS 10   My Question or Issue Hello, I have already posted about this issue, however there seems to be nothing ...
  • zunzunzk
  • Casual Listener
  • 5322 Views
  • 12 replies
  • 14 likes
  • 5322 Views
  • 12 replies
  • 14 likes

Superuser Contribution [Mobile][Browse] Open saved albums instantly without a connection

Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular. However this is not ideal in situations where the connection is poor; e.g. an underground parking garage or very slow airplane WiFi. Th...

  • Casual Listener
  • Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular.   However this is not ideal in situations where the connection is poor; e.g. ...
  • Peter
  • Spotify Legend
  • 497 Views
  • 2 replies
  • 1 likes
  • Browse
    Mobile
  • 497 Views
  • 2 replies
  • 1 likes

Alexa app not connecting to spotify on iphone

PlanPremiumCountryCanada DeviceiphoneXrOperating SystemIOS My Question or IssueI downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine with Spotify through Alexa. However, when im on the iphone and in the alexa app ...

  • Casual Listener
  • Plan Premium Country Canada  Device iphoneXr Operating System IOS   My Question or Issue I downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine...
  • RJAS
  • Casual Listener
  • 575 Views
  • 2 replies
  • 0 likes
  • 575 Views
  • 2 replies
  • 0 likes

Apple Watch syncing issues

Hello here is my issue: PlanFree/Premium: PremiumCountry: USA Device(iPhone 10Operating System(iOS 11) My Question or IssueI believe this may have started being an issue after the last Apple update but basically if I’m playing music from my Spotify a...

  • Visitor
  • Hello here is my issue:  Plan Free/Premium: Premium Country: USA   Device (iPhone 10 Operating System (iOS 11)   My Question or Issue I believe this may have started being ...
  • 800 Views
  • 0 replies
  • 0 likes
  • 800 Views
  • 0 replies
  • 0 likes

album artwork suddenly not showing

PlanPremiumCountrySGDeviceiPhone 8+Operating SystemiOS 13.3.1 My Question or Issueso out of nowhere my album artwork stopped syncing on the app and is not showing anymore? reinstalled the app + restarted my iphone but album artwork is still gone, wha...

  • Visitor
  •   Plan Premium Country SG Device iPhone 8+ Operating System iOS 13.3.1   My Question or Issue so out of nowhere my album artwork stopped syncing on the app and is not showing any...
  • Loxer
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatically disable equalizer when using car stereo instead of headphones

I love the equalizer when using headphones but do I need to keep going into the settings to turn it off everytime I'm in the car (connected with iPod USB or Bluetooth depending on which car) and then back on again when using headphones? If there coul...

  • Casual Listener
  •  I love the equalizer when using headphones but do I need to keep going into the settings to turn it off everytime I'm in the car (connected with iPod USB or Bluetooth depending on which car) an...
  • Ivan
  • Spotify Legend
  • 3476 Views
  • 6 replies
  • 6 likes
  • 3476 Views
  • 6 replies
  • 6 likes

Superuser Contribution App restarts iPhone

With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .

  • Newbie
  • With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .
  • Ivan
  • Spotify Legend
  • 3865 Views
  • 10 replies
  • 1 likes
  • 3865 Views
  • 10 replies
  • 1 likes

Spotify App on iPhone stopped linking with Google Mini

PlSpotify IS LINKED!Plan FreeUSA Device(iPhone 11 ProOperating System(iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago when giving command to Google Mini to play “relaxation music,” got a response that a ...

59FC847E-1BFF-4355-BE47-9AB3DB3B7BD2.jpeg
  • Visitor
  • Pl Spotify IS LINKED! Plan Free USA   Device (iPhone 11 Pro Operating System (iOS 13.3.1   My Question or Issue: Free Spotify had been working fine for months. A few days ago wh...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Spotify queue issues/crashing

Plan: PremiumCountry: Norway Device: iPhone XsOperating system: iOS 13.3.1 My Question or Issue When moving items in queue, the queue goes ham, and sometimes crashes the app. Tried clean install and reboot of device, same result. See GFYCAT link for ...

  • Newbie
  • Plan: Premium Country: Norway   Device: iPhone Xs Operating system: iOS 13.3.1   My Question or Issue   When moving items in queue, the queue goes ham, and sometimes crashes th...
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

See currently playing playlist

In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see the actual playlist that is currently playing. If t...

  • Casual Listener
  • In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see ...
  • Loxer
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Queueing songs does not work in offline

I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.

  • Casual Listener
  • I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.
  • Loxer
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Spotify Connect Not Working: Phone Doesn't Display Song I Am Listening To On Desktop

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus / Lenovo LaptopOperating SystemiOs 12.4 / Windows 10 My Question or IssueI'm having an issue with Spotify Connect between my two devices. On my phone it is displaying a song I listened to half an ho...

  • Music Fan
  •   Plan Premium Country United Kingdom Device iPhone 7 Plus  / Lenovo Laptop Operating System iOs 12.4  / Windows 10   My Question or Issue I'm having an issue with Spot...
  • Loxer
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • Spotify
  • 561 Views
  • 1 replies
  • 0 likes

Music will not play or download

PremiumAustraliaiPhone 8+iOS 13.3.1 Music will not play / downloadEither playlists set to automatically download, or songs to play online will not play (or download if liked). No issues with data (both wifi and cellular working with other apps, brows...

  • Casual Listener
  • Premium Australia iPhone 8+ iOS 13.3.1   Music will not play / download Either playlists set to automatically download, or songs to play online will not play (or download if liked). No iss...
  • Loxer
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes