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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30056 Views

40 replies

9 likes

  • 30056 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94714 Views

115 replies

12 likes

Other
  • 94714 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

979 Views

0 replies

0 likes

iOS
  • 979 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293667 Views

60 replies

15 likes

  • 293667 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123657 Views

19 replies

38 likes

  • 123657 Views
  • 19 replies
  • 38 likes

Superuser Contribution I have no queue button

 (sorry not sure why the picture is blurry) PlanFreeCountryUnited States DeviceCurrently:iPhone 11, it was also gone on my iPhone 8Operating SystemiOS 13.5.1(idk if I understood the question sorry) My Question or IssueMy phone is missing the queue bu...

Casual Listener

 (sorry not sure why the picture is blurry)   Plan Free Country United States  Device Currently:iPhone 11, it was also gone on my iPhone 8 Operating System iOS 13.5.1(idk if I understoo...

derpydonut5

Casual Listener

1737 Views

3 replies

0 likes

queue
Queue Button
  • 1737 Views
  • 3 replies
  • 0 likes

Go to Artist Radio > Blank Screen

PlanPremiumCountryUSADeviceiPhone 11 Pro / MacBook ProOperating SystemiOS 13.3.1 / MacOS 10.15.2 My Question or IssueClicking "Go to Artist Radio" does not work on a particular album I am trying to get a radio station for. The screen where the genera...

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro / MacBook Pro Operating System iOS 13.3.1 / MacOS 10.15.2   My Question or Issue Clicking "Go to Artist Radio" does not work on a particul...

awinhayden

Casual Listener

1368 Views

4 replies

0 likes

  • 1368 Views
  • 4 replies
  • 0 likes

iPad Pro Slide Over problem

Hi!I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has to change because it’s very annoying due to the fact...

Visitor

Hi! I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has...

paveltsialnou

Newbie

1298 Views

6 replies

0 likes

  • 1298 Views
  • 6 replies
  • 0 likes

Solved!! issue

PlanFree/PremiumCountry UK Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or Issue i can not view or open any songs

Casual Listener

Plan Free/Premium Country  UK     Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue   i can not view or open any songs   

marwa1

Casual Listener

1094 Views

6 replies

1 likes

  • 1094 Views
  • 6 replies
  • 1 likes

Intermittent connectivity issues

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1. I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on Spotify, the song keeps cutting off and lags sometimes and then an...

Visitor

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1.   I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on S...

Carmel_Beauty

Newbie

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Solved!! Plays random song not in playlist

PlanFreeCountryUnited StatesDeviceiPhone XR Operating SystemIOS 13.5.1 When ever I play the Hamilton soundtrack, it plays a few songs, the plays random songs that are not in the playlist or related at all.

Regular

  Plan Free Country United States Device iPhone XR  Operating System IOS 13.5.1     When ever I play the Hamilton soundtrack, it plays a few songs, the plays random son...

Billy-J

Spotify Star

1875 Views

10 replies

0 likes

  • 1875 Views
  • 10 replies
  • 0 likes

[iOS][Playlists] Ads

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix

Casual Listener

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix 

Joel-M

Composer

511 Views

1 replies

0 likes

iOS
Playlists
  • 511 Views
  • 1 replies
  • 0 likes

Track

Plan FreeCountryKazakhstan Device Iphone 8 plus Operating System. IOS 13.5.1 I can’t control the music, rewind or click on the next track. I can’t click on the track and play it

Regular

Plan  Free Country Kazakhstan    Device Iphone 8 plus   Operating System.  IOS  13.5.1   I can’t control the music, rewind or click on the next track...

Billy-J

Spotify Star

970 Views

8 replies

0 likes

  • 970 Views
  • 8 replies
  • 0 likes

Album cover not showing in the bottom left corner

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13.5.1 When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the background color doesn’t change (just black).

Casual Listener

Plan Premium Country Germany Device iPhone 11 Operating System iOS 13.5.1   When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the ...

Billy-J

Spotify Star

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

New update

PlanPremiumCountryPLDeviceiPhone 11Operating SystemiOS 13.6 I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm back and I paid for Premium.But I'm really confused about updates. I think I have...

Visitor

  Plan Premium Country PL Device iPhone 11 Operating System iOS 13.6   I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm...

Billy-J

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Not Loading Playlists after Clicking Multiple Times.

Hello, every time I click on my Profile, the on “See All Playlist”, my playlists will not load and only say “ something went wrong, Reload”.... at least 3-4 days. Maybe since last update. ive tried deleting and reinstalling the app with no success. P...

Casual Listener

Hello, every time I click on my Profile, the on “See All Playlist”, my playlists will not load and only say “ something went wrong, Reload”.... at least 3-4 days.   Maybe since last update.&nb...

6ucci6an6

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Why can’t I play an album? I press on it but it doesn’t go to it.

Plan: freeCountry: U.S DeviceiPhone XROperating SystemIOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan: free Country: U.S   Device iPhone XR Operating System IOS (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Show Preview of songs in an album

FreeAmericaiphone se I am unable to select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playlist. I can click on and look at the list of songs in a playlist but it...

Casual Listener

Free America iphone se   I am unable to  select the list of songs in an album, I have been able to in the past and this issue makes the app nearly unusable if you want to create a playl...

385 Views

0 replies

1 likes

  • 385 Views
  • 0 replies
  • 1 likes

And more

The and more option at the end of the track preview has stoped working, it seems to be locked to the track list, PlanFree/PremiumCountry UKDeviceIPHONE 7Operating System(iOS 13.) My Question or Issue

Newbie

The and more option at the end of the track preview has stoped working, it seems to be locked to the track list,  Plan Free/Premium Country  UK Device IPHONE 7 Operating System (iOS...

Emilia_8

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Album songs not showing up

PlanFreeCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueUsually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scroll through them. That feature is now gone. But, for playlists, I can still do su...

Visitor

Plan Free Country UK Device iPhone Operating System iOS   My Question or Issue Usually, when I click on an album / artists overview of songs, more songs pop up and I’m able to scro...

Emilia_8

Community Legend

3002 Views

1 replies

2 likes

  • 3002 Views
  • 1 replies
  • 2 likes

Volume is way too low

PlanPremiumCountryUKDevice(iPhone 6s, All Alexa Devices, Car Stereo)Operating System(iOS latest) My Question or IssueThe volume level has decreased to the point of not being able to listen to music on the tube anymore.Alexa devices have to be on 60/7...

Visitor

Plan Premium Country UK Device (iPhone 6s, All Alexa Devices, Car Stereo) Operating System (iOS latest)   My Question or Issue The volume level has decreased to the point of not being ...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

How do I register for Spotify premium with a 17 digit card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t enrol for Spotify premium because I have a 17 Digit credit card and the sign up only ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...

Billy-J

Spotify Star

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Can't select a song while playing on another device

PlanPremiumCountryUSA DeviceMacbook Pro 2015, iPhone XR Operating System(iOS 13, MacOS Mojave) Spotify MacOS: 1.1.37.690.g8f3b16fcSpotify iOS: 8.5.66.762 My Question or IssueCan't select a song if music is playing on another device. Playing music on ...

Visitor

Plan Premium Country USA   Device Macbook Pro 2015, iPhone XR   Operating System (iOS 13, MacOS Mojave)   Spotify MacOS: 1.1.37.690.g8f3b16fc Spotify iOS: 8.5.66.762 &nbsp...

user-removed

Not applicable

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

iPhone+Spotify+my car always results in fast, skipping

PlanPremiumCountryUSDevice(iPhone XROperating SystemMost recent My Question or IssueWhen my iPhone is attached to my car via Bluetooth, Spotify always has problems. It sounds like fast forward/skipping and it continues even if I delete/reinstall the ...

Casual Listener

Plan Premium Country US Device (iPhone XR Operating System Most recent    My Question or Issue When my iPhone is attached to my car via Bluetooth, Spotify always has problems. It ...

murfmakr

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes