Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231746 Views

53 replies

13 likes

  • 231746 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155274 Views

507 replies

108 likes

  • 155274 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107579 Views

19 replies

38 likes

  • 107579 Views
  • 19 replies
  • 38 likes

Superuser Contribution Searching Crashes App

PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...

Casual Listener

  Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4)   My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...

AtKelley

Casual Listener

917 Views

3 replies

3 likes

  • 917 Views
  • 3 replies
  • 3 likes

Alexa app not connecting to spotify on iphone

PlanPremiumCountryCanada DeviceiphoneXrOperating SystemIOS My Question or IssueI downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine with Spotify through Alexa. However, when im on the iphone and in the alexa app ...

Casual Listener

Plan Premium Country Canada  Device iphoneXr Operating System IOS   My Question or Issue I downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine...

RJAS

Casual Listener

774 Views

2 replies

0 likes

  • 774 Views
  • 2 replies
  • 0 likes

Download on IOS doesn‘t work

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded

Visitor

Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1   My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded 

Loxer

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Song playlist number metadata not displaying properly

PlanPremiumCountryUSADeviceIphone 11 ProOperating SystemiOS 13.1.3 Starting about a month ago (I haven't posted until now because I was sure others would notice and there would be a bug fix in an update at some point), I started noticing that the met...

Regular

Plan Premium Country USA Device Iphone 11 Pro Operating System iOS 13.1.3   Starting about a month ago (I haven't posted until now because I was sure others would notice and there would...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

WIndows 10 app not finding devices

PlanStudentCountryUKApp version1.1.26.501.gbe11e53b (Microsoft Store version) My Question or IssueUntil recently all was fine. Then suddenly Spotify seems to randomly choose whether or not to show my usual three devices (Sonos, Samsung S7, Tesla Mode...

Newbie

Plan Student Country UK App version 1.1.26.501.gbe11e53b (Microsoft Store version)   My Question or Issue Until recently all was fine. Then suddenly Spotify seems to randomly choose whet...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

[Carplay] Item cannot be played

PlanPremiumCountryGermanyDeviceiPhone Xs MaxOperating SystemiOS 13 My Question or IssueItems that where played before (previous evening) cannot be played back (in the next morning). Whenever I select an album from the "Recently played" list I'll get ...

Casual Listener

Plan Premium Country Germany Device iPhone Xs Max Operating System iOS 13   My Question or Issue Items that where played before (previous evening) cannot be played back (in the next mo...

FuzzyMaster

Visitor

979 Views

1 replies

0 likes

Carplay
recently
  • 979 Views
  • 1 replies
  • 0 likes

Solved!! Volume

I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?

Casual Listener

I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...

Loxer

Community Legend

2517 Views

1 replies

0 likes

  • 2517 Views
  • 1 replies
  • 0 likes

Superuser Contribution My phone will randomly switch songs without me touching it

PlanPremiumCountryCanadaDeviceIphone XrOperating SystemiOS 13.3.1 My Question or IssueI can barely use spotify cause it wont stop switching through random songs that arnt even on my playlist

Visitor

Plan Premium Country Canada Device Iphone Xr Operating System iOS 13.3.1   My Question or Issue I can barely use spotify cause it wont stop switching through random songs that arnt eve...

Ivan

Spotify Legend

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps playing after picking up a phone call

DeviceiPhone XOperating SystemiOS 13.3.1App Version 8.5.46.588 My Question or IssueWhen playing music on Spotify, if I receive a phone call, the music stops, but after picking up, the music will continue playing. There have been other posts about thi...

Casual Listener

Device iPhone X Operating System iOS 13.3.1 App Version 8.5.46.588   My Question or Issue When playing music on Spotify, if I receive a phone call, the music stops, but after picking up, ...

creamcheesey

Casual Listener

1174 Views

2 replies

0 likes

  • 1174 Views
  • 2 replies
  • 0 likes

iPad Pro Slide Over problem

Hi!I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has to change because it’s very annoying due to the fact...

Visitor

Hi! I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has...

paveltsialnou

Newbie

1124 Views

6 replies

0 likes

  • 1124 Views
  • 6 replies
  • 0 likes

Solved!! Album Art is Showing Next to Songs (IOS)

.PlanPremiumCountryUnited StatesiPhone 11Operating SysteMIos My Question or IssueI woke up and looked at my Spotify and now every song on every playlist has the album next to. I didn't update Spotify or anything but I slept next to it while it was tu...

Casual Listener

. Plan Premium Country United States iPhone 11 Operating SysteM Ios   My Question or Issue I woke up and looked at my Spotify and now every song on every playlist has the album next to...

coleseagroves

Regular

869 Views

3 replies

3 likes

  • 869 Views
  • 3 replies
  • 3 likes

Superuser Contribution Data Saver Won't Turn Off

PlanPremiumCountryPhilippinesDeviceiPhone 7+Operating SystemiOS 13.3.1My IssueI am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off because I can't change the streaming quality and/or turn on the canvas...

Visitor

Plan Premium Country Philippines Device iPhone 7+ Operating System iOS 13.3.1 My Issue I am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off...

bjdeleon11

Visitor

58095 Views

20 replies

2 likes

  • 58095 Views
  • 20 replies
  • 2 likes

Superuser Contribution Disable album cover in playlists

PlanPremiumCountrySwedenDeviceIphone 7Operating SystemiOS 13.3.1 My Question or IssueI know Spotify doesn’t like to give it’s users options, but please make it possible to disable album art in playlists. You should consider options when you make chan...

Casual Listener

  Plan Premium Country Sweden Device Iphone 7 Operating System iOS 13.3.1   My Question or Issue I know Spotify doesn’t like to give it’s users options, but please make it possib...

Inh0rman

Newbie

2770 Views

2 replies

12 likes

  • 2770 Views
  • 2 replies
  • 12 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

Regular

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...

Nulmer

Regular

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Superuser Contribution DOWNLOAD_ZIP: Young Nudy - ANYWAYS [ALBUM] MP3

This post was removed for violating the Community Terms and Conditions, specifically "Avoid promoting unauthorized links to music on channels other than Spotify". For more information please read here: https://community.spotify.com/t5/Music-Chat/Must...

Spotify Legend

This post was removed for violating the Community Terms and Conditions, specifically "Avoid promoting unauthorized links to music on channels other than Spotify". For more information please read her...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketchy. P...

Casual Listener

  This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans s...

chofm

Casual Listener

1625 Views

3 replies

0 likes

Shady
  • 1625 Views
  • 3 replies
  • 0 likes

Test

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTest

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Test

417 Views

0 replies

0 likes

test
  • 417 Views
  • 0 replies
  • 0 likes

Stream from Premium via AirPlay no cross fade

PlanPremiumCountryAustraliaDevice(iPhone Xs Steaming to Yamaha RX-VOperating System(iOS 13.3) My Question or IssueWhen using airplay to play from my iphone to my Yamaha RX-V amp the music doesn’t inherit the setting from my account - in particular cr...

Visitor

Plan Premium Country Australia Device (iPhone Xs Steaming to Yamaha RX-V Operating System (iOS 13.3)   My Question or Issue When using airplay to play from my iphone to my Yamaha RX-V ...

733 Views

0 replies

1 likes

  • 733 Views
  • 0 replies
  • 1 likes