Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232144 Views

27 replies

5 likes

  • 232144 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113669 Views

116 replies

13 likes

Other
  • 113669 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2238 Views

0 replies

0 likes

iOS
  • 2238 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303736 Views

61 replies

16 likes

  • 303736 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129533 Views

19 replies

38 likes

  • 129533 Views
  • 19 replies
  • 38 likes

Lyrics

LYRICSPlanFree/PremiumCountryLebanon/UkraineDevice(iPhone 7)Operating System(iOS 13.5.1) My Question or Issuejust wondering if the free version of the app has lyrics and if the premium version has synced lyrics, showing as you are listening without g...

Visitor

LYRICS Plan Free/Premium Country Lebanon/Ukraine Device (iPhone 7) Operating System (iOS 13.5.1)   My Question or Issue just wondering if the free version of the app has lyrics and if...

Billy-J

Spotify Star

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

album won’t display songs

PlanFreeCountryenglandDeviceiPhone XrOperating SystemiOS 13.4.1 My Question or IssueLet’s say i search for an album, i click on an album and the album cover and a play button with the songs in the album come up which is normal. however, whenever i tr...

Casual Listener

Plan Free Country england Device iPhone Xr Operating System iOS 13.4.1   My Question or Issue Let’s say i search for an album, i click on an album and the album cover and a play button...

jackjackrouth

Visitor

993 Views

4 replies

1 likes

  • 993 Views
  • 4 replies
  • 1 likes

Music

PlanFreeCountryRussiaDevice(iPhone SE 1st generation)Operating System(iOS 13.5.1)My Question or IssueI can’t listen music because I don’t see track list. How can I turn off this shuttle play? Also, my friends can listen music without shuffle play and...

Visitor

  Plan Free Country Russia Device (iPhone SE 1st generation) Operating System (iOS 13.5.1) My Question or Issue I can’t listen music because I don’t see track list. How can I turn off ...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

How do I shuffle playlist?

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueIn my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and others can only be played in order. Is this the way it's supposed to work? Everyt...

Visitor

Plan Free Country USA Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue In my iPhone Spotify app, it seems that some playlists can only be played on shuffle, and other...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Podcast tab won’t work

PlanPremiumCountryRussia Device(iPhone 7+) My Question or IssueWhenever I try to open the podcasts tab as a genre the page would be just black. When I try opening the playlists with podcasts it would just say 0 tracks. I tried reinstalling the app, b...

Casual Listener

  Plan Premium Country Russia   Device (iPhone 7+)   My Question or Issue Whenever I try to open the podcasts tab as a genre the page would be just black. When I try opening ...

597 Views

0 replies

2 likes

  • 597 Views
  • 0 replies
  • 2 likes

Superuser Contribution Apple CarPlay - Unable to connect (null)

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.3 My Question or IssueThe problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2 but killing and restarting the app would solve it. Typically it will happen...

Roadie

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3   My Question or Issue The problem started after updating to iOS 12.3. It used to be infrequent earlier with iOS 12.2...

Rboy2

Roadie

3065 Views

2 replies

0 likes

Carplay
  • 3065 Views
  • 2 replies
  • 0 likes

the feedback “bloop”!

hey team! so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, I want to hear them! I’ve tried everything to get that “bloo...

Casual Listener

hey team!   so I’ve been searching all over the internet for like a week now, and coming up short. I’ve been trying to find how to activate the feedback sounds on Spotify - yes, turn them ON, ...

Patinabox

Casual Listener

800 Views

1 replies

1 likes

  • 800 Views
  • 1 replies
  • 1 likes

Posting on the music chat

how do you post on the music chat? I’m on iPad btw

Composer

how do you post on the music chat? I’m on iPad btw

Billy-J

Spotify Star

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

iOS

CountryParaguayDevice(iPhone XS)Operating System(iOS 13.6) My Question or IssueI cant see the lyrics of music and all my friends can

Visitor

  Country Paraguay Device (iPhone XS) Operating System (iOS 13.6)   My Question or Issue I cant see the lyrics of music and all my friends can  

Billy-J

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

Casual Listener

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...

AdamDamon

Community Legend

1315 Views

5 replies

0 likes

  • 1315 Views
  • 5 replies
  • 0 likes

Superuser Contribution Show all songs of an album

Hey, i am currently listening to an audio book via iPhone app. The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i use the manual search, i can find additional „songs“, such as 104.4, 104.4, ...

Visitor

Hey,   i am currently listening to an audio book via iPhone app.    The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i u...

Xenia

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

Visitor

Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other words, ...

Xenia

Spotify Legend

961 Views

1 replies

0 likes

iOS
  • 961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Removing themselves from my Library

PlanPremiumCountrySouth AfricaDeviceiPhone 11 Pro 256 GB (189GB Available)Operating SystemiOS 11.5.1 I go through spotify, and download all the music that I enjoy as well as various playlists. After a couple days I return to my app to play some of th...

Visitor

Plan Premium Country South Africa Device iPhone 11 Pro 256 GB (189GB Available) Operating System iOS 11.5.1   I go through spotify, and download all the music that I enjoy as well as va...

Petya

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing pause/streaming issue with Premium Spotify

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so.Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music.The last update did nothing to solve this issue.I tried to strea...

Casual Listener

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so. Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music. The last ...

Elena

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

Visitor

  Plan Premium Country Canada Device iPhone 8   My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Cannot use Spotify on Apple Watch

PlanFree/PremiumSingapore iPhone XSiOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple watch seems to work just fine, but when i use the spotify widget on the appl...

Visitor

Plan Free/Premium Singapore   iPhone XS iOS 14 Public Beta   Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple w...

1053 Views

0 replies

0 likes

  • 1053 Views
  • 0 replies
  • 0 likes

IOS app keeps forgetting my Followed Artists

PlanPremiumCountryUSADeviceiPad 10.5 inchOperating SystemiOS 13.5.1 My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quick version and the full version, and about half the time, on reinstall, the...

Visitor

Plan Premium Country USA Device iPad 10.5 inch Operating System iOS 13.5.1   My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quic...

MattSuda

Spotify Star

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Can't view songs of artists' page or their albums

PlanFreeCountryUSADeviceIphone 6s +Operating SystemiOS 13.6 My Question or IssueJust recently I was trying to add some new songs to my playlist right. I looked up the artist but when i tried to view their songs or the songs on the albums I couldn't v...

Newbie

Plan Free Country USA Device Iphone 6s + Operating System iOS 13.6   My Question or Issue Just recently I was trying to add some new songs to my playlist right. I looked up the artist ...

Billy-J

Spotify Star

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution App shows random serial numbers instead of Alexa/Echo device names

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and numbers) so I can’t tell which device is which. Any ideas...

Casual Listener

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app,  but now almost all of them show a really long serial number (a mix of letters and ...

rxm2020

Casual Listener

8710 Views

16 replies

9 likes

  • 8710 Views
  • 16 replies
  • 9 likes

Solved!!Superuser Contribution Local file used to be on my phone but disappeared

PlanPremiumCountryUKDeviceIphone 11Operating SystemiOS 13.6 My Question or IssueSo I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new ones onto my phone and I noticely today that 1 of them has disappeared off my p...

Regular

Plan Premium Country UK Device Iphone 11 Operating System iOS 13.6   My Question or Issue So I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new one...

Elena

Moderator

3509 Views

4 replies

0 likes

  • 3509 Views
  • 4 replies
  • 0 likes