Suddenly stoped being able to cast from iPhone to echo dot today

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Suddenly stoped being able to cast from iPhone to echo dot today

Visitor

My Question or Issue - Today 2pm U.K. time 29th July 2020 after playing fine for a couple of hours - My Spotify app can no longer find or link to my echo dot !!  I am playing the app from my iPhone XS Max.  I am Spotify premium member.  I am also checking my echo but so far no issues with it or my phone so far it is just the Spotify app having issues !! Please fix or tell me how to fix !! 
Thanks 

 

7 Replies
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Newbie

Me too. Also having issues with playback on XBONE

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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Casual Listener
Same - Iphone XR UK based.Unable to stream to my various echoes around the house as I would be able to normally. Was working last night. Really annoyed this is what i use spotify for solely. Will be cancelling subscription if this has been done purposely and not just a bug. Hoping its a mess up with launching the listen with friends BETA
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Rock Star 16
Rock Star 16

Hey @DubLdubya, @jojames1990 & @Samuel101, welcome to the Community.

Hope you're doing great!

 

Are you still having this issue?

 

Keep me posted 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Casual Listener
Yes the issue is still present
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Rock Star 16
Rock Star 16

Hey @DubLdubya,

 

Thanks for letting me know!

 

Could you try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Casual Listener
Awesome, a reinstalled worked thanks so much
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Re: Suddenly stoped being able to cast from iPhone to echo dot today

Rock Star 16
Rock Star 16

Glad it worked out for you!

 

Could you @jojames1990 & @Samuel101 try it out as well to see if that helps?

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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